This presentation provides an overview of outcomes evaluation for community organizations. It defines outcomes evaluation and its key components, including inputs, activities, outputs, outcomes, outcome targets, and outcome indicators. The presentation discusses why outcomes evaluation is important for non-profits, focusing on measuring how programs make a difference for clients. It also provides considerations for effective outcomes evaluation, such as planning, ongoing engagement, and participation. An example outcome evaluation of a domestic violence program is also briefly described.

1. Outcomes Evaluation for Community Organization
Mohammad Mohajerinav

2. This presentation will provide a
brief understanding of:
• Definition of outcomes
evaluation & its
features,
• Rationale-base of
outcomes evaluation
• Example
• Key considerations

3. Systematic Assessment
Participatory Approach
Outcomes Approach
Process Approach
Evaluation

4. Basic components of
Outcomes Evaluation
Outcomes
Evaluation
Inputs
Activities
Outputs
Outcomes
Outcome
targets
Outcome
indicators

5. Basic components of Outcomes Evaluation
Inputs Activities Outputs Outcomes Outcome targets Outcome indicators
Materials
and
resources
Activities, or
processes to fulfil
clients’ needs
The units of service
regarding to the
program
The real
impacts/benefits/cha
nges for program
participants,
The targeted number
and percent of
participants to be
achieved.
The observable and
measurable
“milestones”
toward an outcome
target.

6. Objectives
•To ascertain
how well a
program
achieved
desired
objectives, it is
first important
to have
clearly defined
objectives.
Measure
•There must be a
way
to measure how
well the
objectives are
being achieved.
Analyzing
•The third aspect
of outcome-
based
evaluation
is analyzing the
measured
results to
determine how
well the
program
performed.
Decision
•Improve,
terminate, or
continue the
program
Outcome evaluation process

7. Why outcome evaluation?
Continue the
program
Terminate
program
Improve
program
Answer the questions
about the program
impact on
participants,
To provide a shorter
timeframe and links
between program action
and its eventual expected
effect,
Determine if program
is having its desired
effects and how its
effective actions are
achieving,
Improve
performance
Identify expected
changes in target
population or social
condition

8. Reasons for Priority on implementing Outcomes-Based Evaluation for a community organization
Outcomes evaluation focuses on whether these programs are
really making a difference for their clients
Other evaluation approaches usually measure, for examples,
the amount of money spent, number of served people, &
client satisfaction,
But outcomes evaluation do not really evaluate the program
impacts on clients
Outcomes evaluation identify program impacts on clients
and how they benefited during and after participation in the
program
Despite decreasing funds for nonprofits organizations,
community needs are being increased.

9. Example:
An Outcome Evaluation of a
Coordinated Community
Response to Domestic Violence

10. Key considerations
Invest on
planning
Ongoing
activity
Active
participation
Actively
participate in the
evaluation
process & show
its significant to
the program staff
People
engagement
Ethic and
culture
Consider
evaluation as a
part of the
ongoing
activities of the
program,
Involve the
program staff &
participants in
the evaluation
process
Consider the
ethical and
cultural issues
in an
evaluation.
Invest both time
and effort in
deciding what
you want to
learn from your
evaluation.
(Office of Planning, Research and Evaluation, 2010)

11. References
• BetterEvaluation. (n.d.). Outcomes and Performance Indicators Community
Organizing Program. Retrieved from:
https://www.betterevaluation.org/en/resources/tool/community_organizing_program_indica
tors
• Canadian Evaluation Society. What is Evaluation?. (n.d.). Retrieved from:
https://evaluationcanada.ca/what-is-evaluation
• EvaluATE. (2019). Outcome Evaluation: Step‐by‐Step. Retrieved from:
https://www.evalu-ate.org/wp-content/uploads/formidable/9/Slides-Mar19.pdf
• McNamara, C. (2017). Field Guide to Nonprofit Program Design, Marketing and
Evaluation. 5th Ed. Retrieved from: https://managementhelp.org/evaluation/outcomes-
evaluation-guide.htm
• Office of Planning, Research and Evaluation. (2010). The Program Manager’s Guide to
Evaluation. Retrieved from:
https://www.acf.hhs.gov/sites/default/files/opre/program_managers_guide_to_eval2010_50
8.pdf
• Salazar, L.F., Emshoff, J.G., Baker, C.K. et al. J Fam Viol. (2007). Examining the
Behavior of a System: An Outcome Evaluation of a Coordinated Community Response to
Domestic Violence. Journal of Family Violence. 22 (7). p631-641.
doi.org/10.1007/s10896-007-9116-9
• Shi, L. (2008). Health Services Research Methods. 2nd ed. Thomson/Delmar
Learning: Clifton Park, NY. Retrieved from:
https://books.google.ca/books?id=QRhtCgAAQBAJ&pg=PA217&lpg=PA217&dq=%22th
e+results+of+outcome+evaluation%22&source=bl&ots=s7aU3nXLXV&sig=ACfU3U0w1
Y4RrsxncAbO5Ug6Fv2MdVxihQ&hl=en&sa=X&ved=2ahUKEwiw3tGH18HnAhWqpFk
KHWZNAMoQ6AEwCHoECAoQAQ#v=onepage&q=%22the%20results%20of%20outco
me%20evaluation%22&f=false