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ORGANIZATIONAL CULTURE, PROFESSIONAL ETHICS
AND
GUANTÁNAMO
Gregory S. McNeal'
In this essay I draw attention to the intersection between the
social scientific
literature on organizational culture and the legal ethics
literature. Drawing
from the organizational theory literature I detail a framework
for assessing
organizational culture and explain how organizational culture
reflects more
than rules and structure within an organization, but rather
represents dee-
per values, practices, and ways of thinking. While
organizational culture is
difficult to change, it can be modified or sustained through
power, status,
rewards, and other mechanisms. After establishing a baseline
for assessing
organizational culture I highlight efforts by the Bush
administration to ex-
ercise control over a military culture which was resistant to the
administra-
tion's legal policy initiatives. This effort at control manifested
itself in the
creation of the military commissions in 2001, an attempt to
minimize the
influence of military attorneys in 2003. and efforts to exercise
political con-
trol over military commissions in 2006: each effort was
successfully resisted
by members of the military. I conclude by observing that the
literature on
organizational culture can provide insights into the literature on
legal eth-
ics and political control ofthe military specifically and political
control of
bureaucracies more generally.
I. INTRODUCTION
In this symposium essay I plan to highlight key points where the
li-
terature on organizational culture can aid scholars in
understanding the im-
pact of values, practices, and ethical rules on the behavior of
attorneys with-
in politicized organizations. To accomplish this goal, I first
detail a frame-
work for assessing organizational culture and explain how
organizational
culture reñects more than rules and structure within an
organization, but
rather represents deeper values, practices, and ways of thinking.
Next, I use
the example ofthe military commissions and the Bush
administration's in-
terrogation policy to demonstrate how the Bush administration
tried unsuc-
cessfully to exercise control over a military culture which was
resistant to
its legal policy initiatives. I also explain how members of the
military suc-
cessfully resisted these efforts to modify their organizational
culture and
Gregory S. McNeal, Visiting Assistant Professor of Law,
Pennsylvania State Universi-
ty Dickinson School of Law.
125
126 CASE W. RES. J. INT'L L. [Vol. 42:125
resisted enhanced political control over the activities of the
rhilitary. Taken
together, these observations suggest that the literature on
organizational
culture can provide useful insights into the literature on legal
ethics and
political control of the military specifically and political control
of bureau-
cracies more generally.
II. A N OVERVIEW OF ORGANIZATIONAL CULTURE
THEORY
Organizational cultures are slowly evolving reflections of the
shared and leamed values, beliefs, and attitudes of an
organization's mem-
bers. ' Culture can be conceived of as a collection of unspoken
rules and
traditions that play a part in determining the quality and nature
of organiza-
tional life.^ In short, "[t]he culture of an organization
influences who gets
promoted, how careers are either made or derailed, and how
resources are
allocated."^ Organizational culture theory places its focus on
"the culture
that exists in an organization, something akin to a societal
culture."'* It ana-
lyzes "intangible phenomena, such as values, beliefs,
assumptions, percep-
tions, behavioral norms, artifacts, and patterns of behavior."'
Organizational
culture is seen as "a social energy that moves people to act."*
"Culture is to
the organization what personality is to the individual—a hidden,
yet unify-
ing theme that provides meaning, direction, and mobilization."^
The organi-
zational culture perspective is an organizational theory with its
own central
assumptions, and, given its unique assumptions, it is a
counterculture within
organizational theory that differs from the rational schools.^
Organizational culture theory challenges rational perspectives
re-
garding "how organizations make decisions and . . . why
organizations—
' D O N H E L L R I E G E L & J O H N W . S L O C U M , O R
G A N I Z A T I O N A L B E H A V I O R 418 (2007).
2 Id
' Id. (noting that "organizational culture includes: routine ways
of communicating, such
as organizational rituals and ceremonies and the language
commonly used; the norms shared
by individuals and teams throughout the organization . . . the
dominant values held by the
organization . . . the philosophy that guides m a n a g e m e n t '
s policies and decision making . . .
the rules o f t h e game for getting along in the organization . . .
the feeling or climate conveyed
in an organization by the . . . way in which [organizational
members] interact with . . . out-
siders.").
"* Gregory S. McNeal, Organizational Theory and
Counterterrorism Prosecutions: A
Preliminary Inquiry, 21 REGENT U. L. REV. 307, 325 (2009)
(citing JAY M . SHAFRITZ & JAY
STEVENS OTT, CLASSICS OF ORGANIZATION THEORY
352 (2005)).
^ McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note
4).
* McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4
(citing RALPH H . KJLMANN
ET AL., GAINING CONTROL OF THE CORPORATE
CULTURE, at xi (1985))).
' McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4
(citing KJLMANN ET AL.,
supra note 6, at ix)).
* McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note
4).
2009] ORGANIZATIONAL CULTURE 127
and people in [them]—act as they do."' Organizational culture
theorists
criticize the rational schools because while the rational schools
have clearly
stated assumptions, those assumptions are premised upon four
organization-
al conditions that must exist for their theories to be valid, but
those condi-
tions in practice rarely exist.'" Those assumptions are: " 1 . a
self-correcting
system of interdependent people; 2. [a] consensus on objectives
and me-
thods; 3. coorditiation achieved through sharing information;
and 4. predict-
able organizational problems and solutions."" Organizational
culture theor-
ists contend that in the absence of those four conditions,
"organizational
behaviors and decisions are [instead] predetermined by the
patterns of basic
assumptions held by members of an organization. These patterns
of assump-
tions continue to exist and to influence behaviors in an
organization because
they repeatedly have led people to make decisions that 'worked
in the
past.'"'^ Accordingly, "[w]ith repeated use, the assumptions
slowly drop out
of people's consciousness but continue to influence
organizational decisions
and behaviors even when the environment changes and different
decisions
are needed."'^ Organizational culture explains the phenomenon
of the
phrase "that's the way things are done here"—the organizational
culture
becomes "so basic, so ingrained, and so completely accepted
that no one
thinks about or remembers [the assumptions driving
behavior].""''
Organizational culture theorists believe that "[a] strong
organiza-
tional culture can control organizational behavior."'^ Such a
culture "can
block an organization from making [needed] changes" to adapt
to its envi-
ronment.'* Moreover, "rules, authority, and norms of rational
behavior do
not restrain the personal preferences of organizational members.
Instead,
[members] are controlled by cultural norms, values, beliefs, and
assump-
tions."'^ Across organizations, basic assumptions may differ,
and organiza-
tional culture may be shaped by many factors, some of which
may include
societal culture, technologies, markets, competition, personality
of founders,
and personality of leaders.'^ Furthermore, the effect of
organizational cul-
McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note
4).
McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4).
McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note
4).
McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note 4,
at 352-53).
McNeal, supra note 4, at 325-26 (quoting SHAFRITZ & OTT,
supra note 4, at 353).
McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra
note 4, at 353).
McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra
note 4, at 353).
McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra
note 4, at 353).
McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra
note 4, at 353).
McNeal, supra note 4, at 326 (citing SHAFRITZ & OTT, supra
note 4, at 353).
128 CASE W. RES. J. INT'L L. [Vol. 42:125
ture may be pervasive and may include subcultures with similar
or distinct
influence factors."
Various aspects of organizational culture exist on different
levels or
layers within an organization, and they differ in terms of
visibility and resis-
tance to change. "[T]he least visible, or deepest, level of
organizational cul-
ture is that oí shared assumptions and philosophies, which
represent basic
beliefs about reality, human nature, and the way things should
be done."^"
Organizational cultural values represent the next layer of
organizational
culture and tend to persist over time, even with changes in
organizational
membership.^' Organizational cultural values are the "collective
beliefs,
assumptions, and feelings about what things are good, normal,
rational and
valuable."^^ The next layer of organizational culture is
represented by
shared behaviors, which include "norms, which are more visible
and
somewhat easier to change than values."^^ The uppermost layer
of organiza-
tional culture is the most visible and the most superficial.
Cultural symbols
"are words, gestures, and pictures or other physical objects that
carry a
meaning with a culture."^''
"[Ojrganizational culture forms in response to two major
challenges
that confront every organization: (1) external adaptation and
survival and
(2) intemal integration."^' External adaptation and survival refer
to "how
the organization will fmd a niche in and cope with its constantly
changing
external environment."^* Internal integration refers to "the
establishment
and maintenance of effective working relationships among the
members of
an organization."^^ Organizational culture develops when
organizational
members share knowledge and assumptions in an effort to
develop ways of
coping with external adaptation and intemal integration.^^
External adapta-
tion and survival involves (1) mission and strategy; (2) goal
setting; (3)
means; and (4) measurement.^' Intemal integration refers to "the
establish-
" McNeal, supra note 4, at 326 (citing J. STEVEN OTT, THE
ORGANIZATIONAL CULTURE
PERSPECTIVE ch. 4 ( 1989)).
^̂ HELLRIEGEL & SLOCUM, supra note 1, at 419 (emphasis in
original).
^' Id
^^ Id. (citing C.B. Gibson & M.E. Zellmer-Bmhn, Metaphors
and Meaning: An Intercul-
tural Analysis of the Scope of Teamwork, 46 ADMIN. SCI. Q .
274 (2001)) (emphasis omitted).
^̂ HELLRIEGEL & SLOCUM, supra note 1, at 419 (emphasis
omitted).
^* Id. (citing E.H. SCHEIN, ORGANIZATIONAL CULTURE
AND LEADERSHIP (1985)) (emphasis
omitted).
^' HELLRIEGEL & SLOCUM, supra note 1, at 421 (citing E.H.
SCHEIN, supra note 24, at 4 9 -
84).
*̂ HELLRIEGEL & SLOCUM, supra note 1, at 421 (emphasis
omitted).
^' Id. (emphasis omitted).
'' Id
" Id
2009] ORGANIZATIONAL CULTURE 129
ment and maintenance of effective working relationships among
the mem-
bers of an organization."^" It involves; (1) language and
concepts; (2) group
and team boundaries; (3) power and status; and (4) rewards and
punish-
ments.
III. A N EXAMPLE OF ORGANIZATIONAL CULTURE AND
ITS IMPACT
The military commissions established to try alleged terrorists
after
the attacks of September 11, 2001 were adopted by the Bush
administration
operating pursuant to an expansive view of executive authority
which some
have labeled a "New Paradigm."^' This plenary interpretation of
presiden-
tial war power is based on a reading of the Constitution that few
legal scho-
lars share.^^ It states that "the President, as Commander-in-
Chief, has the
authority to disregard virtually all previously known
boundaries, if national
security demands it."" The public policy behind the New
Paradigm was to
allow:
[T]he Pentagon to bring terrorists to justice as swiftly as
possible. Criminal
courts and military courts, with their exacting standards of
evidence and
emphasis on protecting defendants' rights, were deemed too
cumbersome.
Instead, the President authorized a system of detention and
interrogation
that operated outside the intemational standards for the
treatment of pris-
oners of war by the 1949 Geneva Conventions. . . . In
November, 2001,
[Vice President] Cheney said of the military commissions, "We
think it
guarantees that we'll have the kind of treatment of these
individuals that
we believe they deserve." '̂'
The military commissions which Vice President Cheney referred
to
were invalidated by the Supreme Court in Hamdan v.
Rumsfeld^^ and were
replaced by military commissions created by the Military
Commissions Act
of 2006 (MCA). The MCA, though, featured a command
structure which
created a culture within the military commissions system
wrought with po-
litical influence. One statutory provision designates a political
appointee to
serve in the powerful role of Convening Authority,^* while a
second statuto-
Id. (emphasis omitted).
'̂ See, e.g., Jane Mayer, The Hidden Power: The Legal Mind
Behind the White House's
War on Terror, NEW YORKER, July 3, 2006, at 44, available at
http://www.newyorker.coin/
archive/2006/07/03/060703fa_factl.
" Id at 44.
" Id
'̂' Id. at 46.
" 548 U.S. 557, 591 (2006).
*̂ Military Commissions Act of 2006, Pub. L. No. 109-366, §
948(h), 120 Stat. 2600.
("Military commissions under this chapter may be convened by
the Secretary of Defense or
by any officer or official ofthe United States designated by the
Secretary for that purpose.").
130 CASE W. RES. J. INT'L L. [Vol. 42:125
ry provision provides trial counsel with enhanced protection
from undue
infiuence. ̂ ^ The legislative history ofthe MCA suggests that
congressional
drafters accepted legislation proposed by the White House in
September
2006,^^ and while Congress added to the bill an important
protection against
undue influence,^^ they failed to consider how that provision
would interact
with other provisions within the bill. Moreover, the protection
Congress
intended to extend to trial counsel has been largely undermined
by a broad
delegation of authority to the Executive branch to promulgate
rules for mili-
tary commissions outside the normal rulemaking procedures.'"'
As a result,
the Department of Defense took advantage of the opportunity to
exercise
control over military commissions and created a structure and
promulgated
rules for the military commissions which allowed for political
manipulation
of nearly all aspects of the trials. It is possible that the creation
of this cul-
ture of political infiuence was intentional, a point I will
elaborate on
below.^'
Section 948(h) of the MCA declares: "Military commissions
under
this chapter may be convened by the Secretary of Defense or by
any officer
or official of the United States designated by the Secretary for
that ptir-
pose."''^ This seemingly innocuous provision allows the
Secretary of De-
fense to select a civilian political appointee to serve in the
important role of
Convening Authority, a substantial departtire from courts-
martial practice.'*^
This raises an obvious problem: a political appointee lacks the
presumption
" Id § 949(b).
'* See Gregory S. McNeal, Institutional Legitimacy and
Counterterrorism Trials, 43 U.
RICH. L . REV. 967 (2009).
" Military Commissions Act of 2006, Pub. L. No. 109-366, §
949(b), 120 Stat. 2600.
^ See Letter from Barry M. Kamins, President, The Association
of the Bar of the City of
New York, to Senators Patrick Leahy, Arlen Specter, Carl
Levin, and John McCain and
Representatives John Conyers, Lamar S. Smith, Ike Skelton, and
Duncan Hunter (Mar. 12,
2008), available at
http://www.harpers.org/media/image/blogs/misc/guantanamolett
er
remc311 .pdf (discussing the urgent need for Congressional
oversight hearings given the
potential for undue political influence and organizational
changes which impact the indepen-
dence of the military commissions). See also Eugene R. Fidell,
Military Commissions t&
Administrative Law, 6 GREEN BAG 379, 382 (2003), available
at http://www.nimj.
org/documents/GreenBag.pdf. (stating that transparency in the
form of notice and comment
rulemaking for military commissions can contribute to public
confldence in govemment
decision-making and improved decisions).
•" See Letter from Barry M. Kamins, supra note 40, at 3 (stating
"this restructuring places
the General Counsel [a political appointee] at the apex of the
military commissions system
with the power to influence and direct it from every
perspective" and "the supervisory struc-
ture underlying the military commissions . . . establishes a
blueprint for conflict and political
influence on the prosecution and conduct ofthe military
commissions.").
"̂ Military Commissions Act of 2006, Pub. L. No. 109-366, §
948(h), 120 Stat. 2600 (em-
phasis added).
"' Cf Uniform Code of Military Justice, 10 U.S.C. § 822 (2006).
2009] ORGANIZATIONAL CULTURE 131
of unbiased and apolitical decision-making that accompanies the
role of a
military commander.'*'' The Convening Authority is a unique
official with
no civilian equivalent.''^ In the case of the commissions, she
also has no
military equivalent; her position exists solely for the purpose of
trying one
class of alleged offenders. The Convening Authority's
responsibilities in-
clude reviewing the sufficiency of charges and whether they
should be dis-
missed, selecting those cases and associated charges that should
be referred
to trial by military commission, selecting members of the panel
(the jury),
and reviewing findings of guilt and sentences.''^
In Section 948(h), Congress created a Convening Authority with
all
the power found in military commanders but without the
attendant com-
mand responsibility justification; moreover, by allowing this
individual to
be a political appointee. Congress allowed for the creation of a
politically-
motivated organizational culture in what should be an apolitical
organiza-
tional culture. It is certainly up to Congress to prescribe "the
level of inde-
pendence and procedural rigor" of military courts."*^ But
Section 948(h) also
implicates the broader protections of the trial process, and in
this respect is
govemed by Common Article 3 of the Geneva Conventions
which is con-
cerned with "matters of structure, organization, and mechanisms
to promote
the tribunal's insulation from command influence."'*^ It is not
clear that
Common Article 3 would prohibit an organizational culture that
was driven
by politics, as politics are an accepted aspect of many ordinary
criminal
trials. However, in his concurrence in the Hamdan opinion.
Justice Kennedy
made clear that a major failure ofthe military commissions
which preceded
those created by the MCA of 2006 was that they were not
structurally inde-
pendent.'"
The organizational culture and political influence point is key to
understanding what section 948(h)'s impact is—by allowing for
a politically
appointed convening authority it violates the principle that
military justice
should be insulated from a politically motivated organizational
culture.
'*'' Convening Authority under the UCMJ are commanders and
military officers. Id. As
such they are protected from removal from their position, and
any such removal would raise
significant questions especially in light of their other non-
judicial responsibilities. See id. §
804 (granting an officer the right to challenge his or her
dismissal in a trial by court-martial).
•" See Lindsay Nicole AUeman, Who Is in Charge, and Who
Should Be? The Disciplinary
Role ofthe Commander in Military Justice Systems, 16 DUKE J.
COMP. & INT'L L . 169, 170
(2006).
*^ D E P ' T OF DEF., THE MANUAL FOR MILITARY
COMMISSIONS, pt. 2., § 2-3, (2007), ovo/Va-
¿)/earhttp://wvw.defenselink.mil/news/Apr2007/Reg_for_Trial_
by_mcm.pdf
"' Hamdan v. Rumsfeld, 548 tJ.S. 557, 645 (Kennedy, J.,
concurring).
"* Id. at 646.
"" Id. See also id. at 645 ("[A]n acceptable degree of
independence from the Executive is
necessary to render a commission 'regularly constituted' by the
standards of our Nation's
system of justice.").
132 CASE W. RES. J. INT'L L. [Vol. 42:125
Stated differently, structural insulation for military justice is
designed to
ensure that a system exists which protects against political
influence irres-
pective of the motivation of individual actors. What the
Supreme Court
made clear in Hamdan was that the Court was not imputing ill
motives to
any actors within the military commission process, which would
include
political appointees.^" Rather, the Court expressed its certainty
that officers
in the PMO military commissions "would strive to act
impartially and en-
sure that Hamdan receive[d] all protections to which he is
entitled."^' None-
theless, Justice Stevens, joined by Justices Souter, Ginsburg and
Breyer,
reasoned that "the legality of a tribunal under Common Article
3 cannot be
established by bare assurances that, whatever the character of
the court or
the procedures it follows, individual adjudicators will act
fairly."" Structur-
al independence from the influence of Executive actors is the
central con-
cem. ̂ ^ Section 948(h), by departing from this guidance, created
a political-
ly-motivated organizational culture and institutional structure
which
allowed for instances of perceived and actual political influence
and
coercion.^''
This possibility of undue political influence is not merely
hypothet-
ical or theoretical; in fact. Military Commission Judge Keith
Allred in the
military commission trial of Salim Hamdan, Osama bin Laden's
body
guard, removed the Legal Advisor to the Convening Authority
fi-om the
Hamdan military commission trial citing "substantial doubts"
about that
'" Id. at 587 (majority opinion).
" Id
^^ Id. at 634 n.67. While Justice Kennedy did not join this part
ofthe opinion, he did later
recognize the importance of ensuring individual adjudicators
would act fairly and impzutial-
ly. On page fourteen of his concurrence he analyzed the powers
of the Convening Authority
in courts martial and stated:
[B]y structure and tradition, the court-martial process is
insulated from those who
have an interest in the outcome of the proceedings . . . . As
compared to the role of
the convening authority in a court-martial, the greater powers of
the Appointing
Authority here . . . raise[s] concems that the commission's
decision making may
not be neutral.
Id. at 649-50 (Kennedy, J., concurring).
'•' Id. at 645, 650 (stating "an acceptable degree of
independence from the Executive is
necessary to render a commission 'regularly constituted' by the
standards of our Nation's
system of justice" and that "provisions for review of legal
issues after trial cannot correct for
structural defects . . . that can cast doubt on the faet finding
process . . . . " ) .
'•' Cf GEORGE B . DAVIS, A TREATISE ON THE MILITARY
LAW OF THE UNITED STATES:
TOGETHER WITH THE PRACTICE AND PROCEDURE OF
COURTS-MARTIAL AND OTHER MILITARY
TRIBUNALS, 623-24 (1915) (rehearsing the judge advocate's
oath to the allegiance of the
court).
2009] ORGANIZATIONAL CULTURE 133
advisor's independence from the prosecutorial fiinction."
Moreover, Colo-
nel Davis, the Chief Prosecutor of the military commissions,
resigned after
criticizing the process for its politically-motivated undue
command influ-
ence.^* He was subsequently notified that, because of his
resignation, he did
"not serve honorably" and was denied a medal for his service as
prosecu-
tor.̂ ^ This form of "award discipline" is an example of how
organizational
culture theorists note that organizational culture can be
maintained or
changed, specifically by the system of rewards, status, and
sanctions within
an organization. "The rewards and punishments attached to
various beha-
viors convey to [organizational members] the priorities and
values of both
individual [leaders] and the organization."^* Status also affects
certain as-
pects of an organization's culture by demonstrating which roles
and beha-
viors are valued by the organization.^' "An organization's
reward practices
and culture are strongly linked in the minds of its members,"
and some ar-
gue the use of rewards and status symbols is the "most effective
method of
influencing organizational culture . . . ."*" "[T]he criteria used
to determine
who is assigned to specific jobs or positions, who gets raises
and promo-
tions and why, who is removed from the organization by firing
or early re-
tirement, and so on, reinforce and demonstrate basic aspects of
an organiza-
tion's culture. These criteria become known throughout the
organization
and can maintain or change an existing culture."*' Such an act
of discipline
against Colonel Davis, a critic of what he viewed as unjust
political decision
making and interference in military justice, sent a message that
those who
resist the demands of the political culture supervising the
military commis-
sions could expect reprisals should they fail to follow the goals
of their po-
litical superiors.
Military justice precedents set forth a clear standard for testing
whether officials improperly influenced subordinates. The test
turns on
"whether a reasonable member of the public, if aware of all the
facts, would
have a loss of confidence in the military justice system and
believe it to be
' ' Ruling on Motion to Dismiss (Unlawful Influence) at 12,
United States v. Hamdan,
D-026 (Military Comm'n, May 9, 2008), available at
http://www.nimj.org/documents/
Hamdan%20Hartmann%20Ruling.pdf.
'* See Morris D. Davis, Historical Perspective on Guantánamo
Bay: The Arrival of the
High Value Detainees, 42 CASE W. RES. J. INT'L L . 115
(2009).
" Josh White, Colonel Says Speaking Out Cost a Medal, WASH.
POST, May 29, 2008,
at A09, available at http://www.washingtonpost.com/wp-
dyn/content/article/2008/05/28/
AR2008052802966.html?hpid=moreheadlines.
*̂ HELLRIEGEL & SLOCUM, supra note 1, at 425.
' ' See id
»̂ Id
' ' Id
134 CASE W. RES. J. INT'L L. [Vol. 42:125
unfair."^^ In light of the retaliation against Colonel Davis, this
test seems
satisfied. In sum, the military commissions' hierarchy is an
example of an
organizational culture which demands subservience to Executive
branch
political concems. This subservience violates the spirit of
Hamdan which
repeatedly referenced the need for structural freedom from a
culttxre of un-
due political influence.*^
As will be made clear in the discussion which follows,
organiza-
tional culture can be influenced and enforced in a variety of
ways. For ex-
ample, by allowing political officials to prepare fitness reports
and make
decisions regarding service medals, a political appointee can
have the same
potential for influence over trials that they would have if they
were able to
directly control the decisions of organizational members.
Moreover, an or-
ganizational culture which can allow leaders to push difficult
and ethically
challenging decisions to subordinates allows political
appointees to escape
the consequences of potentially unlawful action by pressuring
military of-
ficers to act in their stead, forcing those officers to choose
between resigna-
tion, reprisal, or violations of the law. The military
commissions are one
example of the Bush administration's efforts to alter a military
culture and
substitute it with a political culture, and they stand as an
example of how
such efforts can negatively impact ethical decision making.
Other examples
during the Bush administration highlight how the military
commissions
were but one of many instances in a concerted effort to exercise
greater po-
litical control over the military. This desire for control was
rooted in the fact
that the military's culture largely resisted efforts to establish
new and ques-
tionable legal procedures, disregarding years of established
practices
grounded in respect for the rule of law.
IV. A N INTENTIONAL POLICY?
Is it accurate to suggest that the military commissions example
re-
flects a broader effort to establish a politically driven culture
within the mil-
itary? Some ofthe other actions ofthe Bush administration
suggest that this
is, in fact, the case. Bruce Fein, former Associate Attomey
General in the
Reagan administration observed that Bush's presidential legal
advisors had
"staked out powers that are a universe beyond any other
administration.
This President has made claims that are really quite alarming.
He has said
that "there are no restraints on his ability, as he sees it, to
collect intelli-
gence, to open mail, to commit torture, and to use electronic
surveillance."*'*
*̂ United States v. Allen, 31 M.J. 572, 590 (N.M.C.M.R. 1990)
(citing United States v.
Rosser, 6 M.J. 267 (C.M.A. 1979); United States v. Cruz, 20
M.J. 873, 890 (A.C.M.R.
1985)).
" See, e.g, Hamdan v. Rumsfeld, 548 U.S. 557, 587-88 (2006).
" Mayer, supra note 31.
2009] ORGANIZATIONAL CULTURE 135
Attomey General Alberto Gonzalez, perhaps unwittingly,
provided ammu-
nition to critics ofthe administration's approach when he stated:
The nature of the new war [against terrorism] places a high
premium on
other factors, such as the ability to quickly obtain information
from cap-
tured terrorists and their sponsors in order to avoid further
atrocities
against American civihans, and the need to try terrorists for war
crimes
such as wantonly killing civilians. In my judgment, this new
paradigm
renders obsolete Geneva's strict limitations on questioning of
enemy pris-
oners and renders quaint some of its provisions requiring that
captured
enemy be afforded such things as commissary privileges, scrip
(i.e., ad-
vances of monthly pay), athletic uniforms, and scientific
instruments.
It is in light of these political goals that we must consider what
type
of organizational culture was associated with the placement of
political ap-
pointees within a command structure previously reserved for
uniformed
military officers. Organizational culture theorists contend that
organizations
can maintain their culture by recruiting individuals that fit the
culture and
removing those who consistently or markedly stray from
accepted behaviors
and activities.** However, organizational culture involves more
than just the
quality of personnel inputs and outputs. Other indicators of
organizational
culture include: "(1) what managers and teams pay attention to,
measure,
and control; (2) the ways in which managers react to critical
incidents and
organizational crises; . . . (4) [sic] criteria for allocating
rewards and status;
(5) criteria for recruitment, selection, promotion, and removal
from the or-
ganization; and (6) organizational rites, ceremonies and
stories."*^ Similar-
ly, these same five elements can be used to modify
organizational culture.*^
Most large, complex organizations have more than one culture,
referred to
as "subcultures." The subculture may reflect the operating
culture of line
employees, the professional or technical culture, and an
executive culture of
top management, each stemming from different views typically
held by
individuals in these differing roles.*'
Applying these factors to the Bush administration's approach to
the
government's counterterrorism initiatives generally and the
military com-
'^ Memorandum from Alberto R. Gonzales, Counsel to the
President to George W. Bush,
President, Decision Re: Application of the Geneva Convention
on Prisoners of War to the
Conflict with Al Qaeda and the Taliban 2 (Jan. 25, 2002),
available at http://slate.
com/features/whatistorture/LegalMemos.html; 37 CASE W.
RES. J. INT'L L. 615 (2006).
** HELLRIEGEL & SLOCUM, supra note 1, at 423.
" Id. (citing J.A. Chatman et al.. Being Different Yet Feeling
Similar: The Infiuence of
Demographic Composition and Organizational Culture on Work
Process and Outcomes, 43
ADMIN. SCI. Q., 749-79 (1998)).
'* HELLRIEGEL & SLOCUM, supra note 1, at 467.
" Id. (citing J.B. Sorensen, The Strength of Corporate Culture
and the Reliability of Firm
Performance, 47 ADMIN. SCI. Q., 70-91 (2002)).
136 CASE W. RES. J. INT'L L. [Vol. 42:125
missions specifically reveals some key insights about a
politically driven
organizational culture. Organizational culture theorists note that
to maintain
or change an organizational culture requires the attention of
management
and leadership. The "processes and behaviors that managers,
individual
employees, and teams pay attention to—that is, the events that
get noticed
and commented on" will largely control whether the
organizational culture
is sustained or changed.™ Stated differently, how an
organization deals with
events sends strong signals about what is important and
expected of mem-
bers of an organization. The leadership in the military
commissions process
and those responsible for the Bush administration's
counterterrorism policy
generation, all of whom report directly to political appointees—
or were
political appointees themselves—reacted to the military's
resistance to "the
New Paradigm" by seeking to diminish their influence. These
political ap-
pointees had goals which were, by their very nature, different
than un-
iformed members ofthe military. As one scholar has noted with
reference to
the senior civilian attorneys within the Department of Defense:
The General Counsel [in the Department of Defense] is first and
foremost
a political appointee nominated by the President based on
loyalty and
commitment to supporting a policy program. . . . Judge
advocates, on the
other hand, are not political appointees, but nevertheless, above
the rank of
captain require Senate approval of their regular commissions.
While the
President can dismiss his General Counsel, dismissing judge
advocates is
an altogether different procedural matter.. . . Politically
appointed General
Counsels have a different purpose and function in the
[Department of De-
fense]. They are about partisan policy implementation, whereas
judge ad-
vocates are about constitutionaland statutory duties devoid of
partisan pol-
icy considerations. '̂
As some prominent legal scholars and former military officers
point
out, the differences between these organizational cultures can
have a palpa-
ble impact on legal policy because in many respects, "[m]ilitary
lawyers
seem to conceive of the rule of law differently [than their
civilian counter-
parts]. Instead of seeing law as a barrier to the exercise of their
clients'
power, these attorneys understand the law as a prerequisite to
the meaning-
fiil exercise of power. Law allows our troops to engage in
forceful, violent
acts with relatively little hesitation or moral qualms. Law makes
just wars
possible by creating a well-defined legal space within which
individual sol-
™ HELLRIEGEL & SLOCUM, .supra note 1, at 423.
" Gregory M. Huckabee, The Politicizing of Military Law—
Fruit of the Poisonous Tree
13-14 (Aug. 21, 2008), available at
http://works.bepress.com/gregory_huckabee/l (unpub-
lished manuscript, on file with the Berkeley Electronic Press).
2009] ORGANIZATIONAL CULTURE 137
diers can act without resorting to their own personal moral
codes."^^ Impor-
tantly, the White House's legislative efforts to insert a provision
into the
Military Commissions Act of 2006, which ensured that the
powerful Con-
vening Authority for Military Commissions would be a political
appointee,
was not the first effort hy the Bush administration to decrease
the influence
of uniformed military attomeys. On May 15, 2003, the Secretary
ofthe Air
Force issued "Secretary ofthe Air Force Order (SAFO) 111.5. . .
. [The]
SAFO gave the General Counsel hroad authority to set legal
policy for the
Department, . . . and to review all legal training within the
Department. In
particular, he made the General Counsel 'solely responsible . . .
for legal
aspects of major matters arising in or involving the Department
. . . ."'^ In
addition, the Office of the Judge Advocate General was given a
'"dotted
line reporting relationship to the General Counsel, serving as
the Principal
Military Advisor to the General Counsel.'"^'' "Predictably all
Service Judge
Advocates General felt threatened by such a unilateral executive
act."^' The
Secretary's order in effect gave the Department General Counsel
executive
authority over the Service TJAG. In many respects, this earlier
change, uti-
lizing a dotted line of authority, reflected a similar hierarchy of
control hid-
den through dotted line authorities, just like that found in the
Legal Advisor
to the Convening Authority and Convening Authority positions
in the Mili-
tary Commissions.^*
In 2003, Congress responded negatively to the Bush administra-
tion's efforts to establish a political culture that superseded
independent
military legal advice, sending:
[A]n unmistakable message to the Pentagon civilian political
leadership,
[which caused] Congress [to] enact[ ] legislation stating that no
officer or
employee of the Department of Defense may interfere with the
ability of
the Judge Advocates General to give independent legal advice
to their re-
spective Secretary or Service Chief, or the ability of judge
advocates in the
military units to give independent legal advice to commanders. .
. . In its
report. Congress wanted to send the [Department of Defense]
political lea-
dership a message. It made its point clear by stating that this
was "the
'^ Charles J. Dunlap, Jr., Voices from the Stars? America's
Generals and Public Debates,
28 A.B.A. NAT'L SECURITY L . REP. 4, 10 (Nov. 2006),
available at http://www.abanet.
org/natsecurity/nslr.shtml#volume_28 (quoting Richard
Schragger, Cooler Heads: The Dif-
ference Between the President's Lawyer and the Military's,
SLATE, Sept. 20, 2006, http://
www.slate.com/id/2150050).
' ' Huckabee, supra note 71, at 10.
' " Id. (citing U.S. DEP'T OF THE AIR FORCE, SEC'Y OF THE
AIR FORCE ORDER 111.5,
FUNCTIONS AND DUTIES OF THE GENERAL COUNSEL
AND THE JUDGE ADVOCATE GENERAL
(May 15,2003)).
'^ Huckabee, supra note 71, at 8.
'* See Gregory S. McNeal, Beyond Guantánamo, Obstacles and
Options, 103 Nw. U. L.
REV. COLLOQUY 29, 3 2 ^ 1 (2008). See generally McNeal,
supra note 38, at 967.
138 CASE W. RES. J. INT'L L. [Vol. 42:125
second time in 12 years that attempts to consolidate legal
services in the
Department of Defense have led to Congressional action
[overruling it].^^
A 2005 independent panel of experts analyzing the 2003
legislation eon-
eluded: "The legislation, therefore, appears to set a boundary on
Secretarial
discretion to give executive control of the legal function of a
Military De-
partment to the General Counsel and to subordinate the Judge
Advocate
General to the General Counsel's organization."^^ Notably
absent from the
independent panel of experts report was an observation in an
earlier draft
where the expert noted "this discord has been largely confined
within the
walls of the Pentagon, and generally it appears not to have
impacted com-
manders in the field. Nonetheless, it is unhealthy and must be
resolved."™
Unfortunately, in 2006, perhaps due to the rushed pace of
legislation,^"
Congress failed to recognize the Bush administratioti's second
attempt to
undermine the uniformed military and allowed for the creation
of a civilian
Convening Authority within the military commissions.
Taken together, what one can see from the Bush
administration's
efforts to establish military commissions by executive order in
2001, to di-
minish the authority of uniformed military attorneys in 2003,
and to insert
political control over the military commissions in 2006, is that
there was a
concerted organizational effort to establish enhanced political
control at the
expense of military culture. The Bush administration's standard
response to
events which demonstrated the resistance of military culture to
perceived
violations of the rule of law was to diminish the power of the
military, ra-
ther than to heed its advice. These points will become clearer in
the sections
that follow, as I will illustrate the clash between the existing
military culture
grounded in respect for intemational law and customs, and the
emergent
political culture within the Bush administration which sought a
change in
established doctrine as a means of achieving specific policy
goals.
V. ORGANIZATIONAL CULTURE, ETHICAL BEHAVIOR,
AND "PUSHBACK"
Some may question what impact the examples detailed above
could
have on an organization. In fact, as a normative matter it is fair
to suggest
Huckabee, supra note 71, at 10-11 (citing Pub. L. No. 108-375,
§ 574, 118 Stat. 1811;
H. REP. N O . 108-767, at 682 (2004)).
" Huckabee, supra note 71, at 11-12 (citing LEGAL SERVICES
IN THE D E P ' T OF DEFENSE,
ADVANCING PRODUCTIVE RELATIONSHIPS 18 (Sept. 15,
2005), available at http://www.
wilmerhale.com/files/Publication/35196dbc-fad7-45ad-bc44-
5c27d03b4897/Presentation/
PublicationAttachment/745b0324-5de9-4d69-8d6f-
5fec9cG761f/Preston_DODReport_
0905.pdf).
^' Huckabee, supra note 71, at 12 (citing LEGAL SERVICES IN
THE D E P ' T OF DEFENSE,
ADVANCING PRODUCTIVE RELATIONSHIPS 26 (Aug.
10,2005) (draft)).
*° See McNeal, supra note 38, at 1005-14.
2009] ORGANIZATIONAL CULTURE 139
that increased political controls over the military are, in the
abstract, a good
thing. In light of these considerations, one must consider
whether a change
in organizational culture can have an impact on ethical
behavior. More spe-
cifically, can a change in organizational culture from an
apolitical to a polit-
ical one affect ethical decision-making within the military?
How might such
a change manifest itself? I contend that one way in which such a
change
might manifest itself is through a perception on the part of the
military that
their customs and practices, grounded in military culture and
ethics, were
being abandoned. On this point it is important to highlight some
key obser-
vations noted by organizational theorists: "[ojrganizational
culture involves
a complex interplay of formal and informal systems that may
support either
ethical or unethical behavior."^' Thus, an organizational culture
like the
military's, which "emphasiz[es] ethical nonns[,] provides
support for ethi-
cal behavior."^^ Organizational leaders can thereby play a key
role in estab-
lishing organizational culture by rewarding moral priorities and
influencing
how organizational members behave; "the presence or absence
of ethical
behavior in managerial actions both influences and reflects the
culture."^^
The implications of these theories for military decision making
are clear;
organizational members can take a variety of steps to reduce
unethical be-
havior, such as "secretly or publicly reporting unethical actions
to a higher
level within the organization; secretly or publicly reporting
unethical actions
to someone outside the organization; secretly or publicly
threatening an
offender or a responsible manager with reporting unethical
actions; or quiet-
ly or publicly refusing to implement an unethical order or
policy."^'' This
type of reporting, or "push back," can protect an existing
organizational
culture from change, can expose tension in an evolving
organizational cul-
ture, and can shed light on what dissenters believe the culture of
an organi-
zation should be. The example of push back by senior military
attomeys
against Bush administration counterterrorism policies illustrates
these
concepts.
In practical terms, the Bush administration's counterterrorism
poli-
cy development reflected a disregard for the potential impact
that political-
ly-motivated decisions, which failed to respect established
organizational
*' HELLRIEGEL & SLOCUM, supra note 1, at 433 (explaining
that "[fjormal systems include
leadership, structure, policies, reward systems, orientation and
training programs, and deci-
sion making processes. Informal systems include norms, heroes,
rituals, language, myths,
sagas, and stories.")
«̂ Id
*^ Id. ("The organizational culture may promote taking
responsibility for the consequences
of actions, thereby increasing the probability that individuals
will behave ethically. Alterna-
tively, the culture may diffuse responsibility for the
consequences of unethical behavior,
thereby making such behavior more likely.").
«̂ Id
140 CASE W. RES. J. INT'L L. [Vol. 42:125
practices within the military, could have on military culture.
The goal ofthe
Bush administration was to develop new "legal policy." Legal
policy can be
defined as "those policies that shape the administration of
justice."^^ That is
different from offering an interpretation of the law. It is a
policy task. As
one commentator described it, the question is: "What do you
think the law
should be? How do we think the administration of justice should
be devel-
oped?"^* For example, the Bush administration decided to
disregard the
advice of current and former senior military leaders and
decided, as a matter
of legal policy, that the Geneva Conventions did not apply to al-
Qaeda de-
tainees or to the treatment of detainees held in Guantánamo.
Secretary of
State Colin Powell, a retired Army General, noted with regard
to the legal
policy change proposed that:
It will reverse over a century of U.S. policy and practice in
supporting the
Geneva Conventions and undermine the protections of the law
of war for
our troops, both in this specific conflict and in general. It has a
high cost in
terms of negative intemational reaction, with immediate adverse
conse-
quences for our conduct of foreign policy. It will undermine
public support
among critical allies, making military cooperation more
difficult to sustain.
Europeans and others will likely have problems with extradition
or other
forms of cooperation in law enforcement, including in bringing
terrorists
to justice. It may provoke some individual foreign prosecutors
to investi-
gate and prosecute our officials and troops. It will make us
more vulnera-
ble to domestic and intemational legal challenge and deprive us
of impor-
tant legal options. ̂ ^
Disregarding these insights grounded in the intricacies of
military
culture, Attomey General Alberto Gonzalez noted that "the
argument based
on military culture fails to recognize that our military remain
bound to apply
the principles of GPW because that is what you [the President]
have di-
rected them to do."^^ This worldview fails to recognize the
insights of orga-
nizational culture theory which posits that organizational
cultures are resis-
tant to changes that fail to respect deep-seeded practices, and
that organiza-
tional cultures are responsive to the actions of leaders. Colin
Powell was not
the only prominent individual to criticize the Bush
administration's ap-
proach. Former Navy Judge Advocate General John Hutson
described the
Huckabee, supra note 71, at 23 (citing Philip D. Zelikow, Legal
Policy in the Twilight
War, 28 ABA NAT'L SECURITY L . REP. 2, 10 (July 2006),
available at http://www.
abanet.org/natsecuri ty/nsh-.shtml#volume_26).
** Zelikow, supra note 85, at 9 (emphasis in original).
*' Memorandum from Colin L. Powell, U.S. Sec'y of State, U.S.
Dep't of State to Alberto
Gonzalez, Counsel to the President, Draft Decision
Memorandum for the President on the
Applicability of the Geneva Convention to the Conflict in
Afghanistan 2-3 (Jan. 26, 2002),
in 37 CASE W . RES. J. INT'L L . 615 (2006).
** Memorandum from Alberto Gonzalez, supra note 65, at 4.
2009] ORGANIZATIONAL CULTURE 141
departure from established military law advanced by the Bush
administra-
tion as: .
[S]hortsighted, narrow minded, and overly legalistic analysis.
It's too
clever by half, and frankly, just plain wrong. Wrong legally,
morally, prac-
tically, and diplomatically. Once [Gonzales] reduced his legal
analysis to
simply the Geneva Conventions don't apply to terrorists without
explain-
ing what law, if any does apply, he created a downward spiral
of unruli-
OQ
ness from which we have not yet pulled out.
Hutson further noted that "[a] careful, honest reading reveals
that the legal
analysis ofthe January 2002 memo is very result oriented. It
appears to start
with the conclusion we don't want the Geneva Conventions to
apply in the
present situation, and then it reverse engineers the analysis to
reach that
conclusion."'"
Political appointees at the top of the defense hierarchy
transmitted
the controversial policies detailed above throughout all levels of
tbe military
organization. In a policy memo. Secretary of Defense Donald
Rumsfeld
stated, "[t]he United States has determined that Al Qaida and
Taliban indi-
viduals under control ofthe United States are not entitled to
prisoner of war
status for the purposes ofthe Geneva Conventions of 1949.. . .
[T]he Com-
batant commanders shall transmit this order to subordinate
commanders,
including commander. Joint Task Force 160, for
implementation."^' He
further noted "[t]he Combatant Commanders shall, in detaining
Al Qaida
and Taliban individuals under control of the United States, treat
them hu-
manely and, to the extent appropriate and consistent with
military necessity,
in a manner consistent with the principles of the Geneva
Conventions of
2949 "92 jj^jg "military necessity" clause suggests that an
exception to the
law could be made based on any grounds that would rise to the
level of
"military necessity," however that phrase was interpreted by
those detaining
al-Qaeda and Taliban members. This was a significant
departixre from U.S.
policy and precedent, a point even John Yoo recognized when
he noted that
"United States practice in post-1949 conflicts reveals several
instances in
which our military forces have applied [the Geneva
Conventions] as a mat-
ter of policy, without acknowledging any legal obligation to do
so. These
*' Confirmation Hearing on the Nomination of Alberto R.
Gonzales to be Attorney Gener-
al of the United States: Hearing Before S. Comm. on the
Judiciary, 109th Cong. (Jan. 6,
2005) (testimony of John D. Hutson, Dean and President of
Franklin Pierce Law Center),
available at http://jurist.law.pitt.edu/hutsontestimony.htm (last
visited Nov. 18,2009).
'o Id
" Memorandum from Donald A. Rumsfeld, Sec'y of Def to the
Chairman of the Joint
Chiefs of Staff, Re: Status of the Taliban and Al Qaida (Jan. 19,
2002), available at
http://www.torturingdemocracy.org/documents (last visited
Nov. 18,2009).
'^ Id
142 CASE W. RES. J. INT'L L. [Vol. 42:125
cases include the Wars in Korea and Vietnam and the
interventions in Pa-
nama and Somalia."'^
This is a substantial departure from years of military law and
train-
ing w^hich, according to the definitive military field manual on
the subject,
"has held that the Geneva Conventions apply and guide the
conduct of U.S.
military personnel in all intemational war-conflict situations."^''
This depar-
ture from settled practice had an impact on the military's
organizational
culture and the behavior of organizational members. For
example, on Octo-
ber 11, 2002, the Commander ofthe Guantánamo Bay detention
center sent
his theater superior a memo requesting that he approve certain
interrogation
techniques, techniques which had previously been viewed as
illegal and
contrary to the military's accepted practices.'^ The request
include a legal
review by the commander's Staff Judge Advocate (SJA) who,
despite being
a member of the military, relied in large part on the directives
from politi-
cally appointed attomeys with no ties to the military's
organizational cul-
ture. The SJA found no violations of applicable federal law.'*
The request
from the Guantánamo Bay detention center commander and
associated legal
document represented "a distinct departure from Army custom,
training, and
policy as embodied in Army Field Manual (FM) 34-52,
Intelligence Interro-
gation. This Army policy manual is enforced by the Uniform
Code of
Military Justice (UCMJ), 18 U.S.C. § 2340," making it binding
as a legal
document.'^
Organizational cultures do not change without significant resis-
tance,^^ and in fact oftentimes display "defensive routines" that
prevent
culture changes from coming about.'' In the case of the Bush
administra-
' ' Memorandum from John C. Yoo, Deputy Assistant Att'y Gen.,
Office of Legal Coun-
sel, U.S. Dep't of Justice to William J. Haynes II, Gen. Counsel,
Dep't of Defense, Re: Ap-
llication of Treaties and Laws to al Qaeda and Taliban
Detainees, at 25 (Jan. 9, 2002), avail-
able at http://www.torturingdemocracy.org/documents (last
visited Nov. 18, 2009).
''' Huckabee, supra note 71, at 31 (citing U.S. D E P ' T OF THE
ARMY, FIELD MANUAL 27-10,
THE LAW OF LAND WARFARE (July 1956)).
'^ Memorandum from Michael B. Dunlavey, Major Gen., to
Comm'r, U.S. S. Command,
Re: Counter-Resistance Strategies (Oct. 11, 2002), available at
http://www.defenselink.
miI/news/Jun2004/d20040622doc3.pdf
' ' See Memorandum from Daine E. Beaver, Lieutenant Colonel,
to Comm'r JTF 170, Re:
Legal Review of Aggressive Interrogation Techniques (Oct. 11,
2002), available at http://
www.defenselink.mil/news/Jun2004/d20040622doc3.pdf
" Huckabee, sí/pra note 71, at 37-38.
'^ Edgar H. Schein, Culture: The Missing Concept in
Organization Studies, 41 ADMrN.
SCL Q. 235 (1996) (noting that "new methods of learning or
solving problems do not diffuse
or even become embedded in the organizations that first used
them.").
^ See CHRIS ARGYRIS AND DONALD A. SCHÖN,
ORGANIZATIONAL LEARNING II: THEORY,
METHOD AND PRACTICE (1996) (noting that organizations
have defensive routines that get in
the way ofthe kind of second-order learning that may be needed
in today's turbulent world).
2009] ORGANIZATIONAL CULTURE 143
tion's ititerrogation policy, resistatice was demonstrated by the
U.S. De-
partment of the Navy General Counsel Alberto J. Mora who
complained of
wrongdoing within the Guantánamo detention facility and
elsewhere. ""'
Mora was concerned that interrogation abuses were occurring at
Guantána-
mo and that Navy Criminal Investigation Service agents
believed acts were
occixrring which were "unlawful and contrary to American
values, and that
discontent over these practices were reportedly spreading
among the per-
sonnel at the base.""" In a memorandum detailing his efforts to
fight against
the legal policy change and its associated impact on military
culture, Mora
noted his initial skepticism regarding such a blatant effort to
change settled
law and organizational practices. He stated that he thought the
abuses and
the memos which supported them were "almost certainly not
reflective of
conscious policy but the product of oversight—a combination of
too much
work and too little time for careful legal analysis or measured
considera-
tion."'"^ In his words, following a meeting with Department of
Defense
General Counsel Jim Haynes, Mora "left confident that Mr.
Haynes, upon
reflecting on the abuses in Guantánamo and the flaws in the
December 2"''
Memo and underlying legal analysis, would seek to correct
these mistakes
by obtaining the quick suspension of the authority to apply the
interrogation
techniques."'"^ Weeks later, when the authority to engage in the
abusive
techniques had not been rescinded, Mora "began to wonder
whether the
adoption of the coercive interrogation techniques might not
have been the
product of simple oversight. . . but perhaps a policy consciously
adopted—^
albeit through mistaken legal analysis—and enjoying at least
some support
within the Pentagon bureaucracy."'""
Mora subsequently confi-onted for a second time Department of
De-
fense Counsel Haynes who informed Mora that the techniques
being used in
Guantánamo were necessary to obtain information from
Guantánamo detai-
nees who were thought to be involved with the 9/11 attacks and
other ongo-
ing al-Qaeda operations. Mora ñirther asserted, in reference to
military cul-
ture and respect for the rule of law, that:
Even if one wanted to authorize the U.S. military to conduct
coercive in-
terrogations, as was the case in Guantánamo, how could one do
so without
profoundly altering [the military's] core values and character?
Societal
education and military training inculcated in our soldiers'
American values
""" See Memorandum from Alberto J. Mora, Gen. Counsel, U.S.
Dep't of the Navy to Vice
Admiral Albert Church, Inspector Gen., U.S. Dep't of the Navy,
Statement for the Record,
Office of General Counsel Involvement in Interrogation Issues,
at 4 (Jul. 7, 2004), in 31
CASE. W . RES. J. INT'L L . 615 (2006).
"" M a t 7 .
'"' Id at S.
'"' Id
">* Id ai9.
144 CASE W. RES. J. INT'L L. [Vol. 42:125
adverse to mistreatment. Would we now have the military
abandon these
values altogether? Or would we create detachments of special
guards and
interrogators, who would be trained and kept separate from
other soldiers,
to administer these practices?'"^
Mora was not alone in his concems regarding the palpable
impact
these legal policy changes, coming from political appointees
(within the
Office of Legal Counsel) would have on the military's
organizational cul-
ture. The Air Force Deputy Judge Advocate General at the time
stated:
[T]he use of the more extreme interrogation techniques simply
is not how
the U.S. armed forces have operated in recent history. We have
taken the
legal and moral "high-road" in the conduct of our military
operations re-
gardless of how others may operate. . . . We need to consider
the overall
impact of approving extreme interrogation techniques as giving
official
approval and legal sanction to the application of interrogation
techniques
that U.S. forces have consistently been trained are unlawfiil.'"*
Echoing these sentiments. Rear Admiral Michael F. Lohr, the
Navy Judge
Advocate General, questioned whether "the American people
[will] find we
have missed the forest for the trees by condoning practices that,
while tech-
nically legal, are inconsistent with our most fundamental
values? . . . [I] s
this the 'right thing' for U.S. military personnel?"'"'' Similarly,
the Staff
Judge Advocate to the Commandant of the Marine Corps stated,
"[t]he
common thread among our recommendations is eoncem for
servicememb-
ers. OLC does not represent the services; thus, understandably,
eoncem for
servicemembers is not reflected in their opinion. Notably, their
opinion is
silent on the UCMJ and foreign views of intemational law."'"^
These efforts on the part of senior military attomeys fit within
an
organizational culture theory definition of whistle blowing.
Specifically,
"[w]histle-blowing is the disclosure by current or former
employees of il-
legal, immoral, or illegitimate organizational practices to people
or organi-
'«' M at 11.
'"* Memorandum from Maj. Gen. Jack L. Rives, Deputy Judge
Advocate Gen., U.S. Dep't
ofthe Air Force to Mary L. Walker, Gen. Counsel, U.S. Dep't
ofthe Air Force, Final Report
and Recommendations of the Working Group to Access the
Legal, Policy and Operational
Issues Related to Interrogation of Detainees Held by the U.S.
Armed Forces in the War on
Terrorism, at 2 (Feb. 5, 2003), in 37 CASE W . RES. J. INT'L L
. 615 (2006).
'"^ Memorandum from Rear Admiral Michael F. Lohr, Judge
Advocate Gen., U.S. Dep't of
the Navy to Mary L. Walker, Gen Counsel, U.S. Dep't of the Air
Force, Working Group
Recommendations Relating to Interrogation of Detainees (Feb.
6, 2003), in 'il CASE W . RES.
J. INT'L L. 615(2006).
'"* Memorandum from Kevin M. Sandkuhler, Staff Judge
Advocate to CMC, U.S. Marine
Corps to Mary L. Walker, Gen. Counsel, U.S. Dep't ofthe Air
Force, Working Group Rec-
ommendations on Detainee Interrogations (Feb. 27, 2003), in 37
CASE W . RES. J. INT'L L
615 (2006).
2009] ORGANIZATIONAL CULTURE 145
zations that may be able to change the practice."'"' Whistle-
blowers often-
times "lack the power to change the undesirable practice
directly and so [the
whistle-blower] appeals to others either inside or outside the
organiza-
tion.""" In an organizational theory sense, the senior military
attorneys refe-
renced above were whistle-blowers (even if they do not meet the
statutory
requirements for whistle-blower protection). ' ' ' The important
point from an
organizational culture perspective is how these efforts
represented both an
effort to preserve the existing military culture and an effort to
resist the im-
position of a new politically motivated, and perhaps ethically
questionable
organizational culture.
VI. IMPLICATIONS FOR LEGAL ETHICS
What do the organizational culture considerations detailed
above
tell us about the role of military lawyers when faced with
challenges to mili-
tary culture and legal ethics? The Model Rules of Professional
Conduct
require lawyers to report another lawyer's misconduct if that
conduct "rais-
es a substantial question as to that lawyer's honesty,
trustworthiness or fit-
ness as a lawyer . . . .""^ Subordinates cannot hide behind a
superior or su-
pervisory lawyer's instructions, unless the supervisory lawyer's
instructions
reflect a "reasonable resolution of an arguable question of
professional du-
ty.""^ Despite these rules, Andrew Perlman notes that "research
in the area
of social psychology suggest that, in some contexts, a
subordinate lawyer
will often comply with unethical instructions.""'* Stated
differently, there
seems to be a "significant gap between what the legal ethics
rules require
and how lawyers will typically behave.""^ In light of these
observations,
what is remarkable about the resistance by some military
attorneys to the
efforts ofthe Bush administration to alter the military's ethical
warrior ethos
was the public and strenuous resistance mounted by these
members of the
military. Conventional wisdom would suggest that members of
the military,
accustomed to taking orders, would have merely saluted and
executed the
" " HELLRIEGEL & SLOCUM, supra note 1, at 433 (emphasis
omitted).
"" Id. See also Janet P. Near et al.. Does Type of Wrongdoing
Affect the Whistle-Blowing
Process?, 42 Bus. ETHICS Q. 219 (2004); Dae-il Nam & David
J. Lemak, The Whistle-
Blowing Zone: Applying Barnard's Insights to a Modern Ethical
Dilemma, 13 J. MGMT HiST.
33 (2007); Terry Morehead Dworkin, SOX and Whistleblowing,
105 MiCH. L. REV. 1757
(2007).
' " See, e.g., Michael P. Scharf & Colin T. McLaughlin, On
Terrorism and Whistle-
Blowing, 38 CASE W . RES. J. INT'L L. 567, 575-78 (2007).
' '^ MODEL RULES OF PROF'L CONDUCT R. 8.3(a) (2004).
' " W. R. 5.2(b).
"'' Andrew M. Perlman, Unethical Obedience by Subordinate
Attorneys: Lessons from
Social Psychology, 36 HOFSTRAL. REV. 451,451-52 (2007).
"^ M at 452.
146 CASE W. RES. J. INT'L L. [Vol. 42:125
orders of their superiors. I contend that the fact that they did
not is grounded
in the durability ofthe military's organizational culture.
Military culture is steeped in legal rules and ethical constraints
and
a respect for the role of leaders within the military hierarchy.
As Martin
Cook notes:
Morally serious and thoughtful military officers feel a deep
tension in the
moral basis of their profession. On the one hand, there are very
few places
in our society where the concepts of duty and service above self
have such
ctirrency. On the other hand, there is the reality that the
military exists to
serve the will of the political leadership of a particular state and
will, at
times, be employed for less-than-grand purposes."*
Another aspect of military culture is the recognized role of
leaders
in shaping the behavior of their subordinates; this leadership
role is echoed
in the literature on organizational culture which posits that
leaders play a
role in establishing and changing organizational culture."^ But
if members
of the military embrace the concept of obedience to orders, what
explains
their resistance to the efforts of the Bush administration? This
is an espe-
cially apt question in light of the fact that "[sjtudies on
conformity and ob-
edience suggest that professionals, whom we would ordinarily
describe as
'honest,' will often suppress their independent judgment in favor
of a
group's opinion or offer little resistance in the face of illegal or
unethical
demands.""^ Perhaps a key element ofthe resistance of military
lawyer's
was the fact that the term culture, as I am using it here, refers to
"an evolved
context. . . rooted in history, collectively held, and sufficiently
complex to
resist many attempts at direct manipulation.""^ Resistance on
the part of
military attomeys was more than just a behavior or a climate; it
was rooted
in deeply held beliefs developed through life within the military
organiza-
tional environment and culture.
Earlier, I noted that the service judge advocates voiced
overwhelm-
ing resistance to the efforts of the Bush administration. To fully
understand
what prompted that resistance, it is instructive to look
specifically at the
grounds on which these senior military attomeys advanced their
concems.
The Air Force Deputy Judge Advocate General noted a concem
for historic
" * MARTIN L . COOK, THE MORAL WARRIOR: ETHICS
AND SERVICE IN THE U.S. MILITARY 39
(2004).
See, e.g., Gerard George et al.. Organizing Culture: Leader
Roles, Behaviors, and Rein-
forcement Mechanisms, 13 J. Bus. & PSYCHOL. 545 (1999).
"* Perlman, supra note 114, at 453 (footnote omitted).
' " Daniel R. Denison, What is the Difference Between
Organizational Culture and Orga-
nizational Climate? A Native's Point of View on a Decade of
Paradigm Wars, 21 ACAD.
MGMT REV. 619, 644 (1996) (emphasis omitted).
2009] ORGANIZATIONAL CULTURE 147
practice, the "legal and moral 'high road,'" and the impact on
U.S. forces.'^"
Similarly, the Navy Judge Advocate General questioned the
Bush adminis-
tration's policies on values grounds, while the Staff Judge
Advocate to the
Commandant of the Marine Corps noted the overarching concem
for servi-
cemembers.'^' Distilling the central concems of these senior
military attor-
neys provides insights which are grounded in the literature in
legal ethics.
One factor which scholars have noted can impact ethical
compliance is
one's perception of the impact compliance or non-compliance
can have on
victims. For example, psychologist Stanley Milgram conducted
psychologi-
cal experiments to determine when people will follow unethical
or immoral
orders of an authority figure.'^^ Legal scholars have
extrapolated from those
experiments key variables which will prompt attomeys to not
comply with
ethical rules—one of those key variables is "the physical
separation of the
person carrying out the orders and the victim . . . ."'̂ ^ The
senior military
lawyers who resisted the Bush administration's legal policies
seem to have
perceived the victims of these policies as service members, not
detainees,
and their concems were aimed at those victims who they, as
senior military
leaders, were responsible for leading.
Moreover, members of the military in general and senior
military
leaders in particular are trained to take responsibility for their
actions and
not to blame actions (even unfavorable ones) on orders from
superiors.
Thus, while in some contexts subordinates may "discount their
responsibili-
ty for their c o n d u c t . . . by shifting moral responsibility to
the person issuing
orders,"'^'' military officers see themselves as the person
responsible for
issuing orders and are trained to resist orders which they
believe are unlaw-
ful and to do so without equivocation; military officers do not
enjoy the
luxury of questioning whether (to paraphrase Model Rule 5.2)
their superior
reasonably resolved an arguable question of legality. Unlike an
attomey
who, facing ambiguous legal and ethical duties may frequently
find that a
supervisory lawyer's instmctions are reasonable,'^^ military
officers are
trained to recognize that the defense of superior orders will not
protect them
from wrongdoing.'^*
Memorandum from Maj. Gen. Jack L. Rives, supra note 106, at
2.
See Memorandum from Kevin M. Sandkuhler, supra note 108.
See STANLEY MILGRAM, OBEDIENCE TO AUTHORITY:
AN EXPERIMENTAL VIEW (1974).
Perlman, supra note 114, at 462.
Id at 466.
See DAVID LUBAN, LAWYERS AND JUSTICE: AN
ETHICAL STUDY 3-10 (1988).
See, e.g.. FIELD MANUAL 27-10, supra note 94, H 509(a). The
provision reads:
The fact that the law of war has been violated pursuant to an
order of a superior au-
thority, whether military or civil, does not deprive the act in
question of its charac-
ter of a war crime, nor does it constitute a defense in the trial of
an accused indi-
vidual, unless he did not know and could not reasonably have
been expected to
148 CASE W. RES. J. INT'L L. [Vol. 42:125
Atiother factor cited iti the legal ethics literattire which tnay
protnpt
utiethical compliatice but which is less applicable to military
attorneys is the
fact that professiotial atid fitiancial self-ititerest is less relevatit
to military
officers. Iti a civiliati settitig a suborditiate lawyer has much to
lose by reñis-
itig to obey. For example, in the case of attorneys in the Office
of Legal
Counsel, they stood to lose prestigious politically appointed
positions'^^
with the possibility of successive appointments with greater
responsibility'^^
or even a position in the federal judiciary.'^' While military
attorneys may
share similar political interests, appointment as a service staff
judge advo-
cate is truly the pinnacle of a military attorney's career. Thus,
military at-
torneys in general, and senior military attorneys specifically,
were not only
steeped in a military culture which armed them to resist
controversial poli-
cies, but they also did not face the type of professional and
financial con-
cerns which could have moderated their resistance; in fact, their
job security
emboldened them.
These observations have implications for the literature on legal
eth-
ics, as senior military attorneys in some instances behaved in a
manner con-
sistent with the legal ethics and social psychology literature, but
in other
instances departed in their behavior from what the social
psychology and
legal ethics literature would have predicted. First, military
attorneys,
steeped in military culture, values, and training, publicly and
strenuously
objected to orders which ran counter to their ethical obligations,
despite the
fact that those orders came from superior officials. Second, the
military at-
torneys viewed other servicemen as the victims of the new
policies being
urged by the Bush administration, suggesting that personalizing
the impact
of legal policy can encourage ethical behavior. Finally, the fact
that the se-
nior military attorneys were financially secure and not subject
to the allure
of immediate benefits in the form of promotions or political
appointments
know that the act ordered was unlawful. In all cases where the
order is held not to
constitute a defense to an allegation of war crime, the fact that
the individual was
acting pursuant to orders may be considered in mitigation of
punishment.
Id
™ See, e.g., Peter Margulies, When to Push the Envelope: Legal
Ethics, the Rule of Law,
and National Security Strategy, 30 FORDHAM INT'L L.J. 642,
644 (2007) ("While govemment
lawyers do not bill by the hours, they do compete for power,
prestige, and influence. In the
national security arena, government lawyers compete for
influence on decision-makers by
signaling their willingness to tolerate conduct that is close to
the line of legality."). See also
Peter Margulies, Lawyers ' Independence and Collective
Illegality in Govemment and Cor-
porate Misconduct, Terrorism, and Organized Crime, 58
RUTGERS L. REV. 939 (2006).
'̂ * John Yoo was floated as a possible Assistant Attomey
General candidate to head the
Office of Legal Counsel.
'^' Head of the Office of Legal Counsel Jay Bybee went on to be
appointed as a judge in
the Ninth Circuit, while Department of Defense General
Counsel Jim Haynes was unsuccess-
fully nominated for a judgeship on the 4* Circuit Court of
Appeals.
2009] ORGANIZATIONAL CULTURE 149
reinforces the legal ethics literature's predictions regarding
professional and
financial self interest.
VII. CONCLUSION
In this essay I have outlined some key points of intersection be-
tween the social scientific literature on organizational culture
and the legal
ethics literature. First, I detailed a framework for assessing
organizational
culture and detailed how organizational culture reflects more
than rules and
structure within an organization, but rather represents deeper
values, prac-
tices, and ways of thinking. Organizational culture is a response
to external
factors and is exhibited most strongly in an organization's need
to survive.
Organizational culture is difficult to change, but, as the
examples above
illustrate, it can be modified or sustained through power, status,
rewards,
and other mechanisms. Second, the examples detailed above
demonstrate
how the Bush administration tried unsuccessfully to exercise
control over a
military culture which was resistant to its legal policy
initiatives. This effort
at control manifested itself in the creation of the military
commissions in
2001, an attempt to minimize the influence of military attomeys
in 2003,
and efforts to exercise political control over military
commissions in 2006.
Finally, members of the military successfully resisted these
efforts to modi-
fy their organizational culture and exercise greater political
control over the
military through legal policy innovations. This resistance was
accomplished
through objections to orders which ran counter to military
values. Taken
together, these observations suggest that the literature on
organizational
culture can provide insights into the literature on legal ethics
and political
control of the military specifically and political control of
bureaucracies
more generally.
Copyright of Case Western Reserve Journal of International
Law is the property of Case Western Reserve
University School of Law and its content may not be copied or
emailed to multiple sites or posted to a listserv
without the copyright holder's express written permission.
However, users may print, download, or email
articles for individual use.
Copyright of Case Western Reserve Journal of International
Law is the property of Case
Western Reserve University School of Law and its content may
not be copied or emailed to
multiple sites or posted to a listserv without the copyright
holder's express written permission.
However, users may print, download, or email articles for
individual use.
Approved by the ASPA National Council 3/16/13
1
PRACTICES TO PROMOTE THE ASPA CODE OF ETHICS
The ASPA Code of Ethics is a statement of the aspirations and
high expectations of public
servants. These practices serve as a guide to behavior for
members of ASPA in carrying out its
principles. The Code and these practices are intended to be
used as a whole and in conjunction
with one another. An ethical public servant will consider the
full range of standards and values
that are relevant to handling a specific matter and be committed
to upholding both the spirit and
the letter of this code.
ASPA members are committed to:
1. Advance the Public Interest. Promote the interests of the
public and put service to the
public above service to oneself.
a. Seek to advance the good of the public as a whole, taking into
account current and long-
term interests of the society.
b. Exercise discretionary authority to promote the public
interest.
c. Be prepared to make decisions that may not be popular but
that are in the public’s best
interest.
d. Subordinate personal interests and institutional loyalties to
the public good.
e. Serve all persons with courtesy, respect, and dedication to
high standards.
2. Uphold the Constitution and the Law. Respect and support
government constitutions and
laws, while seeking to improve laws and policies to promote the
public good.
a. Recognize and understand the constitutional, legislative and
regulatory framework in
which you work and fully discharge your professional roles and
responsibilities.
b. Promote constitutional principles of equality, fairness,
representativeness, responsiveness
and due process in protecting citizens' rights and promoting the
public good.
c. Develop proposals for sound laws and policies and for
improving or eliminating laws and
policies that are unethical, counterproductive, or obsolete.
d. Respect and safeguard protected and confidential
information.
3. Promote democratic participation. Inform the public and
encourage active engagement in
governance. Be open, transparent and responsive, and respect
and assist all persons in their
dealings with public organizations.
a. Be open and transparent while protecting privacy rights and
security.
b. Recognize and support the public's right to know the public's
business.
c. Involve the community in the development, implementation,
and assessment of policies and
public programs, and seek to empower citizens in the
democratic process, including special
assistance to those who lack resources or influence.
Approved by the ASPA National Council 3/16/13
2
d. Assist members of the public in their dealings with
government and respond to the public
in ways that are complete, clear, and easy to understand.
e. Promote timely and continuing dissemination of information
about government activities
to the community, ensuring a fair and transparent process and
educating citizens to make
effective contributions.
4. Strengthen social equity. Treat all persons with fairness,
justice, and equality and respect
individual differences, rights, and freedoms. Promote
affirmative action and other initiatives
to reduce unfairness, injustice, and inequality in society.
a. Provide services to the public with impartiality and
consistency tempered by recognition of
differences. Ensure that all persons have access to programs and
services to which they
are entitled under the law and maintain equitable standards of
quality for all who receive
the programs and services.
b. Provide equal treatment, protection, and due process to all
persons.
c. Oppose all forms of discrimination and harassment and
promote affirmative action,
cultural competence, and other efforts to reduce disparities in
outcomes and increase the
inclusion of underrepresented groups.
5. Fully Inform and Advise. Provide accurate, honest,
comprehensive, and timely information
and advice to elected and appointed officials and governing
board members, and to staff
members in your organization.
a. Provide information and advice based on a complete and
impartial review of
circumstances and needs of the public and the goals and
objectives of the organization.
b. Be prepared to provide information and recommendations
that may not be popular or
preferred by superiors or colleagues.
6. Demonstrate personal integrity. Adhere to the highest
standards of conduct to inspire
public confidence and trust in public service.
a. Exercise integrity, courage, compassion, benevolence, and
optimism.
b. Maintain truthfulness and honesty and do not compromise
them for advancement, honor,
or personal gain.
c. Resist political, organizational, and personal pressures to
compromise ethical integrity
and principles and support others who are subject to these
pressures.
d. Accept individual responsibility for your actions and the
consequences of your actions.
e. Guard against using public position for personal gain or to
advance personal or private
interests.
f. Zealously guard against conflict of interest or its appearance.
Disclose any interests that
may affect objectivity in making decisions and recuse oneself
from participation in those
decisions.
g. Conduct official acts without partisanship or favoritism.
Approved by the ASPA National Council 3/16/13
3
h. Ensure that others receive credit for their work and
contributions.
7. Promote Ethical Organizations: Strive to attain the highest
standards of ethics,
stewardship, and public service in organizations that serve the
public.
a. Work to establish procedures that hold individuals and the
organization accountable for
their conduct and support these procedures with clear reporting
of activities and
accomplishments.
b. Act as stewards of public funds by the strategic, effective,
and efficient use of resources;
by regularly reexamining the efficacy of policies, programs, and
services; and by seeking to
prevent all forms of mismanagement or waste.
c. Encourage open expression of views by staff members within
the organization and
provide administrative channels for dissent. Protect the
whistleblowing rights of public
employees, provide assurance of due process and safeguards
against reprisal, and give
support to colleagues who are victims of retribution.
d. Seek to correct instances of wrongdoing or report them to
superiors. If remedies cannot
be assured by reporting wrongdoing internally, seek external
sources or agencies for
review and action.
e. Support merit principles that promote excellence,
competence, and professionalism in the
selection and promotion of public officials and employees and
protect against biased,
arbitrary, and capricious actions.
f. Promote proactive efforts to increase the representativeness
of the public workforce and
the full inclusion of persons with diverse characteristics.
g. Encourage organizations to adopt, distribute, and periodically
review a code of ethics as a
living document that applies principles of this code and other
relevant codes to the
specific mission and conditions of the organization.
8. Advance Professional Excellence: Strengthen personal
capabilities to act competently and
ethically and encourage the professional development of others.
a. Keep up-to-date on emerging issues, practices, and potential
problems that could affect
your performance and accomplishing the mission of your
organization.
b. Provide support and encouragement to others to upgrade
competence and participate in
professional activities and associations.
c. Allocate time and resources to the professional development
of students, interns,
beginning professionals, and other colleagues.
ORGANIZATIONAL CULTURE, PROFESSIONAL ETHICS ANDGUANTÁNAMO.docx

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  • 1. ORGANIZATIONAL CULTURE, PROFESSIONAL ETHICS AND GUANTÁNAMO Gregory S. McNeal' In this essay I draw attention to the intersection between the social scientific literature on organizational culture and the legal ethics literature. Drawing from the organizational theory literature I detail a framework for assessing organizational culture and explain how organizational culture reflects more than rules and structure within an organization, but rather represents dee- per values, practices, and ways of thinking. While organizational culture is difficult to change, it can be modified or sustained through power, status, rewards, and other mechanisms. After establishing a baseline for assessing organizational culture I highlight efforts by the Bush administration to ex- ercise control over a military culture which was resistant to the administra- tion's legal policy initiatives. This effort at control manifested itself in the creation of the military commissions in 2001, an attempt to minimize the influence of military attorneys in 2003. and efforts to exercise
  • 2. political con- trol over military commissions in 2006: each effort was successfully resisted by members of the military. I conclude by observing that the literature on organizational culture can provide insights into the literature on legal eth- ics and political control ofthe military specifically and political control of bureaucracies more generally. I. INTRODUCTION In this symposium essay I plan to highlight key points where the li- terature on organizational culture can aid scholars in understanding the im- pact of values, practices, and ethical rules on the behavior of attorneys with- in politicized organizations. To accomplish this goal, I first detail a frame- work for assessing organizational culture and explain how organizational culture reñects more than rules and structure within an organization, but rather represents deeper values, practices, and ways of thinking. Next, I use the example ofthe military commissions and the Bush administration's in- terrogation policy to demonstrate how the Bush administration tried unsuc- cessfully to exercise control over a military culture which was resistant to its legal policy initiatives. I also explain how members of the military suc- cessfully resisted these efforts to modify their organizational
  • 3. culture and Gregory S. McNeal, Visiting Assistant Professor of Law, Pennsylvania State Universi- ty Dickinson School of Law. 125 126 CASE W. RES. J. INT'L L. [Vol. 42:125 resisted enhanced political control over the activities of the rhilitary. Taken together, these observations suggest that the literature on organizational culture can provide useful insights into the literature on legal ethics and political control of the military specifically and political control of bureau- cracies more generally. II. A N OVERVIEW OF ORGANIZATIONAL CULTURE THEORY Organizational cultures are slowly evolving reflections of the shared and leamed values, beliefs, and attitudes of an organization's mem- bers. ' Culture can be conceived of as a collection of unspoken rules and traditions that play a part in determining the quality and nature of organiza- tional life.^ In short, "[t]he culture of an organization influences who gets promoted, how careers are either made or derailed, and how resources are
  • 4. allocated."^ Organizational culture theory places its focus on "the culture that exists in an organization, something akin to a societal culture."'* It ana- lyzes "intangible phenomena, such as values, beliefs, assumptions, percep- tions, behavioral norms, artifacts, and patterns of behavior."' Organizational culture is seen as "a social energy that moves people to act."* "Culture is to the organization what personality is to the individual—a hidden, yet unify- ing theme that provides meaning, direction, and mobilization."^ The organi- zational culture perspective is an organizational theory with its own central assumptions, and, given its unique assumptions, it is a counterculture within organizational theory that differs from the rational schools.^ Organizational culture theory challenges rational perspectives re- garding "how organizations make decisions and . . . why organizations— ' D O N H E L L R I E G E L & J O H N W . S L O C U M , O R G A N I Z A T I O N A L B E H A V I O R 418 (2007). 2 Id ' Id. (noting that "organizational culture includes: routine ways of communicating, such as organizational rituals and ceremonies and the language commonly used; the norms shared by individuals and teams throughout the organization . . . the dominant values held by the
  • 5. organization . . . the philosophy that guides m a n a g e m e n t ' s policies and decision making . . . the rules o f t h e game for getting along in the organization . . . the feeling or climate conveyed in an organization by the . . . way in which [organizational members] interact with . . . out- siders."). "* Gregory S. McNeal, Organizational Theory and Counterterrorism Prosecutions: A Preliminary Inquiry, 21 REGENT U. L. REV. 307, 325 (2009) (citing JAY M . SHAFRITZ & JAY STEVENS OTT, CLASSICS OF ORGANIZATION THEORY 352 (2005)). ^ McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4). * McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4 (citing RALPH H . KJLMANN ET AL., GAINING CONTROL OF THE CORPORATE CULTURE, at xi (1985))). ' McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4 (citing KJLMANN ET AL., supra note 6, at ix)). * McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4). 2009] ORGANIZATIONAL CULTURE 127 and people in [them]—act as they do."' Organizational culture theorists criticize the rational schools because while the rational schools
  • 6. have clearly stated assumptions, those assumptions are premised upon four organization- al conditions that must exist for their theories to be valid, but those condi- tions in practice rarely exist.'" Those assumptions are: " 1 . a self-correcting system of interdependent people; 2. [a] consensus on objectives and me- thods; 3. coorditiation achieved through sharing information; and 4. predict- able organizational problems and solutions."" Organizational culture theor- ists contend that in the absence of those four conditions, "organizational behaviors and decisions are [instead] predetermined by the patterns of basic assumptions held by members of an organization. These patterns of assump- tions continue to exist and to influence behaviors in an organization because they repeatedly have led people to make decisions that 'worked in the past.'"'^ Accordingly, "[w]ith repeated use, the assumptions slowly drop out of people's consciousness but continue to influence organizational decisions and behaviors even when the environment changes and different decisions are needed."'^ Organizational culture explains the phenomenon of the phrase "that's the way things are done here"—the organizational culture becomes "so basic, so ingrained, and so completely accepted that no one thinks about or remembers [the assumptions driving
  • 7. behavior].""'' Organizational culture theorists believe that "[a] strong organiza- tional culture can control organizational behavior."'^ Such a culture "can block an organization from making [needed] changes" to adapt to its envi- ronment.'* Moreover, "rules, authority, and norms of rational behavior do not restrain the personal preferences of organizational members. Instead, [members] are controlled by cultural norms, values, beliefs, and assump- tions."'^ Across organizations, basic assumptions may differ, and organiza- tional culture may be shaped by many factors, some of which may include societal culture, technologies, markets, competition, personality of founders, and personality of leaders.'^ Furthermore, the effect of organizational cul- McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note 4). McNeal, supra note 4 (citing SHAFRITZ & OTT, supra note 4). McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note 4). McNeal, supra note 4 (quoting SHAFRITZ & OTT, supra note 4, at 352-53). McNeal, supra note 4, at 325-26 (quoting SHAFRITZ & OTT, supra note 4, at 353). McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra note 4, at 353). McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra note 4, at 353).
  • 8. McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra note 4, at 353). McNeal, supra note 4, at 326 (quoting SHAFRITZ & OTT, supra note 4, at 353). McNeal, supra note 4, at 326 (citing SHAFRITZ & OTT, supra note 4, at 353). 128 CASE W. RES. J. INT'L L. [Vol. 42:125 ture may be pervasive and may include subcultures with similar or distinct influence factors." Various aspects of organizational culture exist on different levels or layers within an organization, and they differ in terms of visibility and resis- tance to change. "[T]he least visible, or deepest, level of organizational cul- ture is that oí shared assumptions and philosophies, which represent basic beliefs about reality, human nature, and the way things should be done."^" Organizational cultural values represent the next layer of organizational culture and tend to persist over time, even with changes in organizational membership.^' Organizational cultural values are the "collective beliefs, assumptions, and feelings about what things are good, normal, rational and valuable."^^ The next layer of organizational culture is represented by shared behaviors, which include "norms, which are more visible
  • 9. and somewhat easier to change than values."^^ The uppermost layer of organiza- tional culture is the most visible and the most superficial. Cultural symbols "are words, gestures, and pictures or other physical objects that carry a meaning with a culture."^'' "[Ojrganizational culture forms in response to two major challenges that confront every organization: (1) external adaptation and survival and (2) intemal integration."^' External adaptation and survival refer to "how the organization will fmd a niche in and cope with its constantly changing external environment."^* Internal integration refers to "the establishment and maintenance of effective working relationships among the members of an organization."^^ Organizational culture develops when organizational members share knowledge and assumptions in an effort to develop ways of coping with external adaptation and intemal integration.^^ External adapta- tion and survival involves (1) mission and strategy; (2) goal setting; (3) means; and (4) measurement.^' Intemal integration refers to "the establish- " McNeal, supra note 4, at 326 (citing J. STEVEN OTT, THE ORGANIZATIONAL CULTURE PERSPECTIVE ch. 4 ( 1989)).
  • 10. ^̂ HELLRIEGEL & SLOCUM, supra note 1, at 419 (emphasis in original). ^' Id ^^ Id. (citing C.B. Gibson & M.E. Zellmer-Bmhn, Metaphors and Meaning: An Intercul- tural Analysis of the Scope of Teamwork, 46 ADMIN. SCI. Q . 274 (2001)) (emphasis omitted). ^̂ HELLRIEGEL & SLOCUM, supra note 1, at 419 (emphasis omitted). ^* Id. (citing E.H. SCHEIN, ORGANIZATIONAL CULTURE AND LEADERSHIP (1985)) (emphasis omitted). ^' HELLRIEGEL & SLOCUM, supra note 1, at 421 (citing E.H. SCHEIN, supra note 24, at 4 9 - 84). *̂ HELLRIEGEL & SLOCUM, supra note 1, at 421 (emphasis omitted). ^' Id. (emphasis omitted). '' Id " Id 2009] ORGANIZATIONAL CULTURE 129 ment and maintenance of effective working relationships among the mem- bers of an organization."^" It involves; (1) language and concepts; (2) group and team boundaries; (3) power and status; and (4) rewards and punish- ments.
  • 11. III. A N EXAMPLE OF ORGANIZATIONAL CULTURE AND ITS IMPACT The military commissions established to try alleged terrorists after the attacks of September 11, 2001 were adopted by the Bush administration operating pursuant to an expansive view of executive authority which some have labeled a "New Paradigm."^' This plenary interpretation of presiden- tial war power is based on a reading of the Constitution that few legal scho- lars share.^^ It states that "the President, as Commander-in- Chief, has the authority to disregard virtually all previously known boundaries, if national security demands it."" The public policy behind the New Paradigm was to allow: [T]he Pentagon to bring terrorists to justice as swiftly as possible. Criminal courts and military courts, with their exacting standards of evidence and emphasis on protecting defendants' rights, were deemed too cumbersome. Instead, the President authorized a system of detention and interrogation that operated outside the intemational standards for the treatment of pris- oners of war by the 1949 Geneva Conventions. . . . In November, 2001, [Vice President] Cheney said of the military commissions, "We think it guarantees that we'll have the kind of treatment of these
  • 12. individuals that we believe they deserve." '̂' The military commissions which Vice President Cheney referred to were invalidated by the Supreme Court in Hamdan v. Rumsfeld^^ and were replaced by military commissions created by the Military Commissions Act of 2006 (MCA). The MCA, though, featured a command structure which created a culture within the military commissions system wrought with po- litical influence. One statutory provision designates a political appointee to serve in the powerful role of Convening Authority,^* while a second statuto- Id. (emphasis omitted). '̂ See, e.g., Jane Mayer, The Hidden Power: The Legal Mind Behind the White House's War on Terror, NEW YORKER, July 3, 2006, at 44, available at http://www.newyorker.coin/ archive/2006/07/03/060703fa_factl. " Id at 44. " Id '̂' Id. at 46. " 548 U.S. 557, 591 (2006). *̂ Military Commissions Act of 2006, Pub. L. No. 109-366, § 948(h), 120 Stat. 2600. ("Military commissions under this chapter may be convened by the Secretary of Defense or by any officer or official ofthe United States designated by the
  • 13. Secretary for that purpose."). 130 CASE W. RES. J. INT'L L. [Vol. 42:125 ry provision provides trial counsel with enhanced protection from undue infiuence. ̂ ^ The legislative history ofthe MCA suggests that congressional drafters accepted legislation proposed by the White House in September 2006,^^ and while Congress added to the bill an important protection against undue influence,^^ they failed to consider how that provision would interact with other provisions within the bill. Moreover, the protection Congress intended to extend to trial counsel has been largely undermined by a broad delegation of authority to the Executive branch to promulgate rules for mili- tary commissions outside the normal rulemaking procedures.'"' As a result, the Department of Defense took advantage of the opportunity to exercise control over military commissions and created a structure and promulgated rules for the military commissions which allowed for political manipulation of nearly all aspects of the trials. It is possible that the creation of this cul- ture of political infiuence was intentional, a point I will elaborate on below.^'
  • 14. Section 948(h) of the MCA declares: "Military commissions under this chapter may be convened by the Secretary of Defense or by any officer or official of the United States designated by the Secretary for that ptir- pose."''^ This seemingly innocuous provision allows the Secretary of De- fense to select a civilian political appointee to serve in the important role of Convening Authority, a substantial departtire from courts- martial practice.'*^ This raises an obvious problem: a political appointee lacks the presumption " Id § 949(b). '* See Gregory S. McNeal, Institutional Legitimacy and Counterterrorism Trials, 43 U. RICH. L . REV. 967 (2009). " Military Commissions Act of 2006, Pub. L. No. 109-366, § 949(b), 120 Stat. 2600. ^ See Letter from Barry M. Kamins, President, The Association of the Bar of the City of New York, to Senators Patrick Leahy, Arlen Specter, Carl Levin, and John McCain and Representatives John Conyers, Lamar S. Smith, Ike Skelton, and Duncan Hunter (Mar. 12, 2008), available at http://www.harpers.org/media/image/blogs/misc/guantanamolett er remc311 .pdf (discussing the urgent need for Congressional oversight hearings given the potential for undue political influence and organizational changes which impact the indepen-
  • 15. dence of the military commissions). See also Eugene R. Fidell, Military Commissions t& Administrative Law, 6 GREEN BAG 379, 382 (2003), available at http://www.nimj. org/documents/GreenBag.pdf. (stating that transparency in the form of notice and comment rulemaking for military commissions can contribute to public confldence in govemment decision-making and improved decisions). •" See Letter from Barry M. Kamins, supra note 40, at 3 (stating "this restructuring places the General Counsel [a political appointee] at the apex of the military commissions system with the power to influence and direct it from every perspective" and "the supervisory struc- ture underlying the military commissions . . . establishes a blueprint for conflict and political influence on the prosecution and conduct ofthe military commissions."). "̂ Military Commissions Act of 2006, Pub. L. No. 109-366, § 948(h), 120 Stat. 2600 (em- phasis added). "' Cf Uniform Code of Military Justice, 10 U.S.C. § 822 (2006). 2009] ORGANIZATIONAL CULTURE 131 of unbiased and apolitical decision-making that accompanies the role of a military commander.'*'' The Convening Authority is a unique official with no civilian equivalent.''^ In the case of the commissions, she also has no
  • 16. military equivalent; her position exists solely for the purpose of trying one class of alleged offenders. The Convening Authority's responsibilities in- clude reviewing the sufficiency of charges and whether they should be dis- missed, selecting those cases and associated charges that should be referred to trial by military commission, selecting members of the panel (the jury), and reviewing findings of guilt and sentences.''^ In Section 948(h), Congress created a Convening Authority with all the power found in military commanders but without the attendant com- mand responsibility justification; moreover, by allowing this individual to be a political appointee. Congress allowed for the creation of a politically- motivated organizational culture in what should be an apolitical organiza- tional culture. It is certainly up to Congress to prescribe "the level of inde- pendence and procedural rigor" of military courts."*^ But Section 948(h) also implicates the broader protections of the trial process, and in this respect is govemed by Common Article 3 of the Geneva Conventions which is con- cerned with "matters of structure, organization, and mechanisms to promote the tribunal's insulation from command influence."'*^ It is not clear that Common Article 3 would prohibit an organizational culture that was driven
  • 17. by politics, as politics are an accepted aspect of many ordinary criminal trials. However, in his concurrence in the Hamdan opinion. Justice Kennedy made clear that a major failure ofthe military commissions which preceded those created by the MCA of 2006 was that they were not structurally inde- pendent.'" The organizational culture and political influence point is key to understanding what section 948(h)'s impact is—by allowing for a politically appointed convening authority it violates the principle that military justice should be insulated from a politically motivated organizational culture. '*'' Convening Authority under the UCMJ are commanders and military officers. Id. As such they are protected from removal from their position, and any such removal would raise significant questions especially in light of their other non- judicial responsibilities. See id. § 804 (granting an officer the right to challenge his or her dismissal in a trial by court-martial). •" See Lindsay Nicole AUeman, Who Is in Charge, and Who Should Be? The Disciplinary Role ofthe Commander in Military Justice Systems, 16 DUKE J. COMP. & INT'L L . 169, 170 (2006). *^ D E P ' T OF DEF., THE MANUAL FOR MILITARY COMMISSIONS, pt. 2., § 2-3, (2007), ovo/Va- ¿)/earhttp://wvw.defenselink.mil/news/Apr2007/Reg_for_Trial_
  • 18. by_mcm.pdf "' Hamdan v. Rumsfeld, 548 tJ.S. 557, 645 (Kennedy, J., concurring). "* Id. at 646. "" Id. See also id. at 645 ("[A]n acceptable degree of independence from the Executive is necessary to render a commission 'regularly constituted' by the standards of our Nation's system of justice."). 132 CASE W. RES. J. INT'L L. [Vol. 42:125 Stated differently, structural insulation for military justice is designed to ensure that a system exists which protects against political influence irres- pective of the motivation of individual actors. What the Supreme Court made clear in Hamdan was that the Court was not imputing ill motives to any actors within the military commission process, which would include political appointees.^" Rather, the Court expressed its certainty that officers in the PMO military commissions "would strive to act impartially and en- sure that Hamdan receive[d] all protections to which he is entitled."^' None- theless, Justice Stevens, joined by Justices Souter, Ginsburg and Breyer, reasoned that "the legality of a tribunal under Common Article 3 cannot be established by bare assurances that, whatever the character of the court or
  • 19. the procedures it follows, individual adjudicators will act fairly."" Structur- al independence from the influence of Executive actors is the central con- cem. ̂ ^ Section 948(h), by departing from this guidance, created a political- ly-motivated organizational culture and institutional structure which allowed for instances of perceived and actual political influence and coercion.^'' This possibility of undue political influence is not merely hypothet- ical or theoretical; in fact. Military Commission Judge Keith Allred in the military commission trial of Salim Hamdan, Osama bin Laden's body guard, removed the Legal Advisor to the Convening Authority fi-om the Hamdan military commission trial citing "substantial doubts" about that '" Id. at 587 (majority opinion). " Id ^^ Id. at 634 n.67. While Justice Kennedy did not join this part ofthe opinion, he did later recognize the importance of ensuring individual adjudicators would act fairly and impzutial- ly. On page fourteen of his concurrence he analyzed the powers of the Convening Authority in courts martial and stated: [B]y structure and tradition, the court-martial process is insulated from those who
  • 20. have an interest in the outcome of the proceedings . . . . As compared to the role of the convening authority in a court-martial, the greater powers of the Appointing Authority here . . . raise[s] concems that the commission's decision making may not be neutral. Id. at 649-50 (Kennedy, J., concurring). '•' Id. at 645, 650 (stating "an acceptable degree of independence from the Executive is necessary to render a commission 'regularly constituted' by the standards of our Nation's system of justice" and that "provisions for review of legal issues after trial cannot correct for structural defects . . . that can cast doubt on the faet finding process . . . . " ) . '•' Cf GEORGE B . DAVIS, A TREATISE ON THE MILITARY LAW OF THE UNITED STATES: TOGETHER WITH THE PRACTICE AND PROCEDURE OF COURTS-MARTIAL AND OTHER MILITARY TRIBUNALS, 623-24 (1915) (rehearsing the judge advocate's oath to the allegiance of the court). 2009] ORGANIZATIONAL CULTURE 133 advisor's independence from the prosecutorial fiinction." Moreover, Colo- nel Davis, the Chief Prosecutor of the military commissions, resigned after
  • 21. criticizing the process for its politically-motivated undue command influ- ence.^* He was subsequently notified that, because of his resignation, he did "not serve honorably" and was denied a medal for his service as prosecu- tor.̂ ^ This form of "award discipline" is an example of how organizational culture theorists note that organizational culture can be maintained or changed, specifically by the system of rewards, status, and sanctions within an organization. "The rewards and punishments attached to various beha- viors convey to [organizational members] the priorities and values of both individual [leaders] and the organization."^* Status also affects certain as- pects of an organization's culture by demonstrating which roles and beha- viors are valued by the organization.^' "An organization's reward practices and culture are strongly linked in the minds of its members," and some ar- gue the use of rewards and status symbols is the "most effective method of influencing organizational culture . . . ."*" "[T]he criteria used to determine who is assigned to specific jobs or positions, who gets raises and promo- tions and why, who is removed from the organization by firing or early re- tirement, and so on, reinforce and demonstrate basic aspects of an organiza- tion's culture. These criteria become known throughout the organization
  • 22. and can maintain or change an existing culture."*' Such an act of discipline against Colonel Davis, a critic of what he viewed as unjust political decision making and interference in military justice, sent a message that those who resist the demands of the political culture supervising the military commis- sions could expect reprisals should they fail to follow the goals of their po- litical superiors. Military justice precedents set forth a clear standard for testing whether officials improperly influenced subordinates. The test turns on "whether a reasonable member of the public, if aware of all the facts, would have a loss of confidence in the military justice system and believe it to be ' ' Ruling on Motion to Dismiss (Unlawful Influence) at 12, United States v. Hamdan, D-026 (Military Comm'n, May 9, 2008), available at http://www.nimj.org/documents/ Hamdan%20Hartmann%20Ruling.pdf. '* See Morris D. Davis, Historical Perspective on Guantánamo Bay: The Arrival of the High Value Detainees, 42 CASE W. RES. J. INT'L L . 115 (2009). " Josh White, Colonel Says Speaking Out Cost a Medal, WASH. POST, May 29, 2008, at A09, available at http://www.washingtonpost.com/wp- dyn/content/article/2008/05/28/ AR2008052802966.html?hpid=moreheadlines.
  • 23. *̂ HELLRIEGEL & SLOCUM, supra note 1, at 425. ' ' See id »̂ Id ' ' Id 134 CASE W. RES. J. INT'L L. [Vol. 42:125 unfair."^^ In light of the retaliation against Colonel Davis, this test seems satisfied. In sum, the military commissions' hierarchy is an example of an organizational culture which demands subservience to Executive branch political concems. This subservience violates the spirit of Hamdan which repeatedly referenced the need for structural freedom from a culttxre of un- due political influence.*^ As will be made clear in the discussion which follows, organiza- tional culture can be influenced and enforced in a variety of ways. For ex- ample, by allowing political officials to prepare fitness reports and make decisions regarding service medals, a political appointee can have the same potential for influence over trials that they would have if they were able to directly control the decisions of organizational members. Moreover, an or- ganizational culture which can allow leaders to push difficult
  • 24. and ethically challenging decisions to subordinates allows political appointees to escape the consequences of potentially unlawful action by pressuring military of- ficers to act in their stead, forcing those officers to choose between resigna- tion, reprisal, or violations of the law. The military commissions are one example of the Bush administration's efforts to alter a military culture and substitute it with a political culture, and they stand as an example of how such efforts can negatively impact ethical decision making. Other examples during the Bush administration highlight how the military commissions were but one of many instances in a concerted effort to exercise greater po- litical control over the military. This desire for control was rooted in the fact that the military's culture largely resisted efforts to establish new and ques- tionable legal procedures, disregarding years of established practices grounded in respect for the rule of law. IV. A N INTENTIONAL POLICY? Is it accurate to suggest that the military commissions example re- flects a broader effort to establish a politically driven culture within the mil- itary? Some ofthe other actions ofthe Bush administration suggest that this is, in fact, the case. Bruce Fein, former Associate Attomey
  • 25. General in the Reagan administration observed that Bush's presidential legal advisors had "staked out powers that are a universe beyond any other administration. This President has made claims that are really quite alarming. He has said that "there are no restraints on his ability, as he sees it, to collect intelli- gence, to open mail, to commit torture, and to use electronic surveillance."*'* *̂ United States v. Allen, 31 M.J. 572, 590 (N.M.C.M.R. 1990) (citing United States v. Rosser, 6 M.J. 267 (C.M.A. 1979); United States v. Cruz, 20 M.J. 873, 890 (A.C.M.R. 1985)). " See, e.g, Hamdan v. Rumsfeld, 548 U.S. 557, 587-88 (2006). " Mayer, supra note 31. 2009] ORGANIZATIONAL CULTURE 135 Attomey General Alberto Gonzalez, perhaps unwittingly, provided ammu- nition to critics ofthe administration's approach when he stated: The nature of the new war [against terrorism] places a high premium on other factors, such as the ability to quickly obtain information from cap- tured terrorists and their sponsors in order to avoid further atrocities
  • 26. against American civihans, and the need to try terrorists for war crimes such as wantonly killing civilians. In my judgment, this new paradigm renders obsolete Geneva's strict limitations on questioning of enemy pris- oners and renders quaint some of its provisions requiring that captured enemy be afforded such things as commissary privileges, scrip (i.e., ad- vances of monthly pay), athletic uniforms, and scientific instruments. It is in light of these political goals that we must consider what type of organizational culture was associated with the placement of political ap- pointees within a command structure previously reserved for uniformed military officers. Organizational culture theorists contend that organizations can maintain their culture by recruiting individuals that fit the culture and removing those who consistently or markedly stray from accepted behaviors and activities.** However, organizational culture involves more than just the quality of personnel inputs and outputs. Other indicators of organizational culture include: "(1) what managers and teams pay attention to, measure, and control; (2) the ways in which managers react to critical incidents and organizational crises; . . . (4) [sic] criteria for allocating rewards and status; (5) criteria for recruitment, selection, promotion, and removal
  • 27. from the or- ganization; and (6) organizational rites, ceremonies and stories."*^ Similar- ly, these same five elements can be used to modify organizational culture.*^ Most large, complex organizations have more than one culture, referred to as "subcultures." The subculture may reflect the operating culture of line employees, the professional or technical culture, and an executive culture of top management, each stemming from different views typically held by individuals in these differing roles.*' Applying these factors to the Bush administration's approach to the government's counterterrorism initiatives generally and the military com- '^ Memorandum from Alberto R. Gonzales, Counsel to the President to George W. Bush, President, Decision Re: Application of the Geneva Convention on Prisoners of War to the Conflict with Al Qaeda and the Taliban 2 (Jan. 25, 2002), available at http://slate. com/features/whatistorture/LegalMemos.html; 37 CASE W. RES. J. INT'L L. 615 (2006). ** HELLRIEGEL & SLOCUM, supra note 1, at 423. " Id. (citing J.A. Chatman et al.. Being Different Yet Feeling Similar: The Infiuence of Demographic Composition and Organizational Culture on Work Process and Outcomes, 43 ADMIN. SCI. Q., 749-79 (1998)). '* HELLRIEGEL & SLOCUM, supra note 1, at 467.
  • 28. " Id. (citing J.B. Sorensen, The Strength of Corporate Culture and the Reliability of Firm Performance, 47 ADMIN. SCI. Q., 70-91 (2002)). 136 CASE W. RES. J. INT'L L. [Vol. 42:125 missions specifically reveals some key insights about a politically driven organizational culture. Organizational culture theorists note that to maintain or change an organizational culture requires the attention of management and leadership. The "processes and behaviors that managers, individual employees, and teams pay attention to—that is, the events that get noticed and commented on" will largely control whether the organizational culture is sustained or changed.™ Stated differently, how an organization deals with events sends strong signals about what is important and expected of mem- bers of an organization. The leadership in the military commissions process and those responsible for the Bush administration's counterterrorism policy generation, all of whom report directly to political appointees— or were political appointees themselves—reacted to the military's resistance to "the New Paradigm" by seeking to diminish their influence. These political ap- pointees had goals which were, by their very nature, different
  • 29. than un- iformed members ofthe military. As one scholar has noted with reference to the senior civilian attorneys within the Department of Defense: The General Counsel [in the Department of Defense] is first and foremost a political appointee nominated by the President based on loyalty and commitment to supporting a policy program. . . . Judge advocates, on the other hand, are not political appointees, but nevertheless, above the rank of captain require Senate approval of their regular commissions. While the President can dismiss his General Counsel, dismissing judge advocates is an altogether different procedural matter.. . . Politically appointed General Counsels have a different purpose and function in the [Department of De- fense]. They are about partisan policy implementation, whereas judge ad- vocates are about constitutionaland statutory duties devoid of partisan pol- icy considerations. '̂ As some prominent legal scholars and former military officers point out, the differences between these organizational cultures can have a palpa- ble impact on legal policy because in many respects, "[m]ilitary lawyers seem to conceive of the rule of law differently [than their civilian counter- parts]. Instead of seeing law as a barrier to the exercise of their
  • 30. clients' power, these attorneys understand the law as a prerequisite to the meaning- fiil exercise of power. Law allows our troops to engage in forceful, violent acts with relatively little hesitation or moral qualms. Law makes just wars possible by creating a well-defined legal space within which individual sol- ™ HELLRIEGEL & SLOCUM, .supra note 1, at 423. " Gregory M. Huckabee, The Politicizing of Military Law— Fruit of the Poisonous Tree 13-14 (Aug. 21, 2008), available at http://works.bepress.com/gregory_huckabee/l (unpub- lished manuscript, on file with the Berkeley Electronic Press). 2009] ORGANIZATIONAL CULTURE 137 diers can act without resorting to their own personal moral codes."^^ Impor- tantly, the White House's legislative efforts to insert a provision into the Military Commissions Act of 2006, which ensured that the powerful Con- vening Authority for Military Commissions would be a political appointee, was not the first effort hy the Bush administration to decrease the influence of uniformed military attomeys. On May 15, 2003, the Secretary ofthe Air Force issued "Secretary ofthe Air Force Order (SAFO) 111.5. . . . [The]
  • 31. SAFO gave the General Counsel hroad authority to set legal policy for the Department, . . . and to review all legal training within the Department. In particular, he made the General Counsel 'solely responsible . . . for legal aspects of major matters arising in or involving the Department . . . ."'^ In addition, the Office of the Judge Advocate General was given a '"dotted line reporting relationship to the General Counsel, serving as the Principal Military Advisor to the General Counsel.'"^'' "Predictably all Service Judge Advocates General felt threatened by such a unilateral executive act."^' The Secretary's order in effect gave the Department General Counsel executive authority over the Service TJAG. In many respects, this earlier change, uti- lizing a dotted line of authority, reflected a similar hierarchy of control hid- den through dotted line authorities, just like that found in the Legal Advisor to the Convening Authority and Convening Authority positions in the Mili- tary Commissions.^* In 2003, Congress responded negatively to the Bush administra- tion's efforts to establish a political culture that superseded independent military legal advice, sending: [A]n unmistakable message to the Pentagon civilian political leadership, [which caused] Congress [to] enact[ ] legislation stating that no
  • 32. officer or employee of the Department of Defense may interfere with the ability of the Judge Advocates General to give independent legal advice to their re- spective Secretary or Service Chief, or the ability of judge advocates in the military units to give independent legal advice to commanders. . . . In its report. Congress wanted to send the [Department of Defense] political lea- dership a message. It made its point clear by stating that this was "the '^ Charles J. Dunlap, Jr., Voices from the Stars? America's Generals and Public Debates, 28 A.B.A. NAT'L SECURITY L . REP. 4, 10 (Nov. 2006), available at http://www.abanet. org/natsecurity/nslr.shtml#volume_28 (quoting Richard Schragger, Cooler Heads: The Dif- ference Between the President's Lawyer and the Military's, SLATE, Sept. 20, 2006, http:// www.slate.com/id/2150050). ' ' Huckabee, supra note 71, at 10. ' " Id. (citing U.S. DEP'T OF THE AIR FORCE, SEC'Y OF THE AIR FORCE ORDER 111.5, FUNCTIONS AND DUTIES OF THE GENERAL COUNSEL AND THE JUDGE ADVOCATE GENERAL (May 15,2003)). '^ Huckabee, supra note 71, at 8. '* See Gregory S. McNeal, Beyond Guantánamo, Obstacles and Options, 103 Nw. U. L.
  • 33. REV. COLLOQUY 29, 3 2 ^ 1 (2008). See generally McNeal, supra note 38, at 967. 138 CASE W. RES. J. INT'L L. [Vol. 42:125 second time in 12 years that attempts to consolidate legal services in the Department of Defense have led to Congressional action [overruling it].^^ A 2005 independent panel of experts analyzing the 2003 legislation eon- eluded: "The legislation, therefore, appears to set a boundary on Secretarial discretion to give executive control of the legal function of a Military De- partment to the General Counsel and to subordinate the Judge Advocate General to the General Counsel's organization."^^ Notably absent from the independent panel of experts report was an observation in an earlier draft where the expert noted "this discord has been largely confined within the walls of the Pentagon, and generally it appears not to have impacted com- manders in the field. Nonetheless, it is unhealthy and must be resolved."™ Unfortunately, in 2006, perhaps due to the rushed pace of legislation,^" Congress failed to recognize the Bush administratioti's second attempt to undermine the uniformed military and allowed for the creation of a civilian
  • 34. Convening Authority within the military commissions. Taken together, what one can see from the Bush administration's efforts to establish military commissions by executive order in 2001, to di- minish the authority of uniformed military attorneys in 2003, and to insert political control over the military commissions in 2006, is that there was a concerted organizational effort to establish enhanced political control at the expense of military culture. The Bush administration's standard response to events which demonstrated the resistance of military culture to perceived violations of the rule of law was to diminish the power of the military, ra- ther than to heed its advice. These points will become clearer in the sections that follow, as I will illustrate the clash between the existing military culture grounded in respect for intemational law and customs, and the emergent political culture within the Bush administration which sought a change in established doctrine as a means of achieving specific policy goals. V. ORGANIZATIONAL CULTURE, ETHICAL BEHAVIOR, AND "PUSHBACK" Some may question what impact the examples detailed above could have on an organization. In fact, as a normative matter it is fair to suggest
  • 35. Huckabee, supra note 71, at 10-11 (citing Pub. L. No. 108-375, § 574, 118 Stat. 1811; H. REP. N O . 108-767, at 682 (2004)). " Huckabee, supra note 71, at 11-12 (citing LEGAL SERVICES IN THE D E P ' T OF DEFENSE, ADVANCING PRODUCTIVE RELATIONSHIPS 18 (Sept. 15, 2005), available at http://www. wilmerhale.com/files/Publication/35196dbc-fad7-45ad-bc44- 5c27d03b4897/Presentation/ PublicationAttachment/745b0324-5de9-4d69-8d6f- 5fec9cG761f/Preston_DODReport_ 0905.pdf). ^' Huckabee, supra note 71, at 12 (citing LEGAL SERVICES IN THE D E P ' T OF DEFENSE, ADVANCING PRODUCTIVE RELATIONSHIPS 26 (Aug. 10,2005) (draft)). *° See McNeal, supra note 38, at 1005-14. 2009] ORGANIZATIONAL CULTURE 139 that increased political controls over the military are, in the abstract, a good thing. In light of these considerations, one must consider whether a change in organizational culture can have an impact on ethical behavior. More spe- cifically, can a change in organizational culture from an apolitical to a polit- ical one affect ethical decision-making within the military? How might such a change manifest itself? I contend that one way in which such a
  • 36. change might manifest itself is through a perception on the part of the military that their customs and practices, grounded in military culture and ethics, were being abandoned. On this point it is important to highlight some key obser- vations noted by organizational theorists: "[ojrganizational culture involves a complex interplay of formal and informal systems that may support either ethical or unethical behavior."^' Thus, an organizational culture like the military's, which "emphasiz[es] ethical nonns[,] provides support for ethi- cal behavior."^^ Organizational leaders can thereby play a key role in estab- lishing organizational culture by rewarding moral priorities and influencing how organizational members behave; "the presence or absence of ethical behavior in managerial actions both influences and reflects the culture."^^ The implications of these theories for military decision making are clear; organizational members can take a variety of steps to reduce unethical be- havior, such as "secretly or publicly reporting unethical actions to a higher level within the organization; secretly or publicly reporting unethical actions to someone outside the organization; secretly or publicly threatening an offender or a responsible manager with reporting unethical actions; or quiet- ly or publicly refusing to implement an unethical order or
  • 37. policy."^'' This type of reporting, or "push back," can protect an existing organizational culture from change, can expose tension in an evolving organizational cul- ture, and can shed light on what dissenters believe the culture of an organi- zation should be. The example of push back by senior military attomeys against Bush administration counterterrorism policies illustrates these concepts. In practical terms, the Bush administration's counterterrorism poli- cy development reflected a disregard for the potential impact that political- ly-motivated decisions, which failed to respect established organizational *' HELLRIEGEL & SLOCUM, supra note 1, at 433 (explaining that "[fjormal systems include leadership, structure, policies, reward systems, orientation and training programs, and deci- sion making processes. Informal systems include norms, heroes, rituals, language, myths, sagas, and stories.") «̂ Id *^ Id. ("The organizational culture may promote taking responsibility for the consequences of actions, thereby increasing the probability that individuals will behave ethically. Alterna- tively, the culture may diffuse responsibility for the consequences of unethical behavior, thereby making such behavior more likely."). «̂ Id
  • 38. 140 CASE W. RES. J. INT'L L. [Vol. 42:125 practices within the military, could have on military culture. The goal ofthe Bush administration was to develop new "legal policy." Legal policy can be defined as "those policies that shape the administration of justice."^^ That is different from offering an interpretation of the law. It is a policy task. As one commentator described it, the question is: "What do you think the law should be? How do we think the administration of justice should be devel- oped?"^* For example, the Bush administration decided to disregard the advice of current and former senior military leaders and decided, as a matter of legal policy, that the Geneva Conventions did not apply to al- Qaeda de- tainees or to the treatment of detainees held in Guantánamo. Secretary of State Colin Powell, a retired Army General, noted with regard to the legal policy change proposed that: It will reverse over a century of U.S. policy and practice in supporting the Geneva Conventions and undermine the protections of the law of war for our troops, both in this specific conflict and in general. It has a high cost in terms of negative intemational reaction, with immediate adverse
  • 39. conse- quences for our conduct of foreign policy. It will undermine public support among critical allies, making military cooperation more difficult to sustain. Europeans and others will likely have problems with extradition or other forms of cooperation in law enforcement, including in bringing terrorists to justice. It may provoke some individual foreign prosecutors to investi- gate and prosecute our officials and troops. It will make us more vulnera- ble to domestic and intemational legal challenge and deprive us of impor- tant legal options. ̂ ^ Disregarding these insights grounded in the intricacies of military culture, Attomey General Alberto Gonzalez noted that "the argument based on military culture fails to recognize that our military remain bound to apply the principles of GPW because that is what you [the President] have di- rected them to do."^^ This worldview fails to recognize the insights of orga- nizational culture theory which posits that organizational cultures are resis- tant to changes that fail to respect deep-seeded practices, and that organiza- tional cultures are responsive to the actions of leaders. Colin Powell was not the only prominent individual to criticize the Bush administration's ap- proach. Former Navy Judge Advocate General John Hutson
  • 40. described the Huckabee, supra note 71, at 23 (citing Philip D. Zelikow, Legal Policy in the Twilight War, 28 ABA NAT'L SECURITY L . REP. 2, 10 (July 2006), available at http://www. abanet.org/natsecuri ty/nsh-.shtml#volume_26). ** Zelikow, supra note 85, at 9 (emphasis in original). *' Memorandum from Colin L. Powell, U.S. Sec'y of State, U.S. Dep't of State to Alberto Gonzalez, Counsel to the President, Draft Decision Memorandum for the President on the Applicability of the Geneva Convention to the Conflict in Afghanistan 2-3 (Jan. 26, 2002), in 37 CASE W . RES. J. INT'L L . 615 (2006). ** Memorandum from Alberto Gonzalez, supra note 65, at 4. 2009] ORGANIZATIONAL CULTURE 141 departure from established military law advanced by the Bush administra- tion as: . [S]hortsighted, narrow minded, and overly legalistic analysis. It's too clever by half, and frankly, just plain wrong. Wrong legally, morally, prac- tically, and diplomatically. Once [Gonzales] reduced his legal analysis to simply the Geneva Conventions don't apply to terrorists without explain- ing what law, if any does apply, he created a downward spiral
  • 41. of unruli- OQ ness from which we have not yet pulled out. Hutson further noted that "[a] careful, honest reading reveals that the legal analysis ofthe January 2002 memo is very result oriented. It appears to start with the conclusion we don't want the Geneva Conventions to apply in the present situation, and then it reverse engineers the analysis to reach that conclusion."'" Political appointees at the top of the defense hierarchy transmitted the controversial policies detailed above throughout all levels of tbe military organization. In a policy memo. Secretary of Defense Donald Rumsfeld stated, "[t]he United States has determined that Al Qaida and Taliban indi- viduals under control ofthe United States are not entitled to prisoner of war status for the purposes ofthe Geneva Conventions of 1949.. . . [T]he Com- batant commanders shall transmit this order to subordinate commanders, including commander. Joint Task Force 160, for implementation."^' He further noted "[t]he Combatant Commanders shall, in detaining Al Qaida and Taliban individuals under control of the United States, treat them hu-
  • 42. manely and, to the extent appropriate and consistent with military necessity, in a manner consistent with the principles of the Geneva Conventions of 2949 "92 jj^jg "military necessity" clause suggests that an exception to the law could be made based on any grounds that would rise to the level of "military necessity," however that phrase was interpreted by those detaining al-Qaeda and Taliban members. This was a significant departixre from U.S. policy and precedent, a point even John Yoo recognized when he noted that "United States practice in post-1949 conflicts reveals several instances in which our military forces have applied [the Geneva Conventions] as a mat- ter of policy, without acknowledging any legal obligation to do so. These *' Confirmation Hearing on the Nomination of Alberto R. Gonzales to be Attorney Gener- al of the United States: Hearing Before S. Comm. on the Judiciary, 109th Cong. (Jan. 6, 2005) (testimony of John D. Hutson, Dean and President of Franklin Pierce Law Center), available at http://jurist.law.pitt.edu/hutsontestimony.htm (last visited Nov. 18,2009). 'o Id " Memorandum from Donald A. Rumsfeld, Sec'y of Def to the Chairman of the Joint Chiefs of Staff, Re: Status of the Taliban and Al Qaida (Jan. 19, 2002), available at http://www.torturingdemocracy.org/documents (last visited
  • 43. Nov. 18,2009). '^ Id 142 CASE W. RES. J. INT'L L. [Vol. 42:125 cases include the Wars in Korea and Vietnam and the interventions in Pa- nama and Somalia."'^ This is a substantial departure from years of military law and train- ing w^hich, according to the definitive military field manual on the subject, "has held that the Geneva Conventions apply and guide the conduct of U.S. military personnel in all intemational war-conflict situations."^'' This depar- ture from settled practice had an impact on the military's organizational culture and the behavior of organizational members. For example, on Octo- ber 11, 2002, the Commander ofthe Guantánamo Bay detention center sent his theater superior a memo requesting that he approve certain interrogation techniques, techniques which had previously been viewed as illegal and contrary to the military's accepted practices.'^ The request include a legal review by the commander's Staff Judge Advocate (SJA) who, despite being a member of the military, relied in large part on the directives from politi- cally appointed attomeys with no ties to the military's
  • 44. organizational cul- ture. The SJA found no violations of applicable federal law.'* The request from the Guantánamo Bay detention center commander and associated legal document represented "a distinct departure from Army custom, training, and policy as embodied in Army Field Manual (FM) 34-52, Intelligence Interro- gation. This Army policy manual is enforced by the Uniform Code of Military Justice (UCMJ), 18 U.S.C. § 2340," making it binding as a legal document.'^ Organizational cultures do not change without significant resis- tance,^^ and in fact oftentimes display "defensive routines" that prevent culture changes from coming about.'' In the case of the Bush administra- ' ' Memorandum from John C. Yoo, Deputy Assistant Att'y Gen., Office of Legal Coun- sel, U.S. Dep't of Justice to William J. Haynes II, Gen. Counsel, Dep't of Defense, Re: Ap- llication of Treaties and Laws to al Qaeda and Taliban Detainees, at 25 (Jan. 9, 2002), avail- able at http://www.torturingdemocracy.org/documents (last visited Nov. 18, 2009). ''' Huckabee, supra note 71, at 31 (citing U.S. D E P ' T OF THE ARMY, FIELD MANUAL 27-10, THE LAW OF LAND WARFARE (July 1956)). '^ Memorandum from Michael B. Dunlavey, Major Gen., to Comm'r, U.S. S. Command,
  • 45. Re: Counter-Resistance Strategies (Oct. 11, 2002), available at http://www.defenselink. miI/news/Jun2004/d20040622doc3.pdf ' ' See Memorandum from Daine E. Beaver, Lieutenant Colonel, to Comm'r JTF 170, Re: Legal Review of Aggressive Interrogation Techniques (Oct. 11, 2002), available at http:// www.defenselink.mil/news/Jun2004/d20040622doc3.pdf " Huckabee, sí/pra note 71, at 37-38. '^ Edgar H. Schein, Culture: The Missing Concept in Organization Studies, 41 ADMrN. SCL Q. 235 (1996) (noting that "new methods of learning or solving problems do not diffuse or even become embedded in the organizations that first used them."). ^ See CHRIS ARGYRIS AND DONALD A. SCHÖN, ORGANIZATIONAL LEARNING II: THEORY, METHOD AND PRACTICE (1996) (noting that organizations have defensive routines that get in the way ofthe kind of second-order learning that may be needed in today's turbulent world). 2009] ORGANIZATIONAL CULTURE 143 tion's ititerrogation policy, resistatice was demonstrated by the U.S. De- partment of the Navy General Counsel Alberto J. Mora who complained of wrongdoing within the Guantánamo detention facility and elsewhere. ""' Mora was concerned that interrogation abuses were occurring at Guantána- mo and that Navy Criminal Investigation Service agents
  • 46. believed acts were occixrring which were "unlawful and contrary to American values, and that discontent over these practices were reportedly spreading among the per- sonnel at the base.""" In a memorandum detailing his efforts to fight against the legal policy change and its associated impact on military culture, Mora noted his initial skepticism regarding such a blatant effort to change settled law and organizational practices. He stated that he thought the abuses and the memos which supported them were "almost certainly not reflective of conscious policy but the product of oversight—a combination of too much work and too little time for careful legal analysis or measured considera- tion."'"^ In his words, following a meeting with Department of Defense General Counsel Jim Haynes, Mora "left confident that Mr. Haynes, upon reflecting on the abuses in Guantánamo and the flaws in the December 2"'' Memo and underlying legal analysis, would seek to correct these mistakes by obtaining the quick suspension of the authority to apply the interrogation techniques."'"^ Weeks later, when the authority to engage in the abusive techniques had not been rescinded, Mora "began to wonder whether the adoption of the coercive interrogation techniques might not have been the product of simple oversight. . . but perhaps a policy consciously
  • 47. adopted—^ albeit through mistaken legal analysis—and enjoying at least some support within the Pentagon bureaucracy."'"" Mora subsequently confi-onted for a second time Department of De- fense Counsel Haynes who informed Mora that the techniques being used in Guantánamo were necessary to obtain information from Guantánamo detai- nees who were thought to be involved with the 9/11 attacks and other ongo- ing al-Qaeda operations. Mora ñirther asserted, in reference to military cul- ture and respect for the rule of law, that: Even if one wanted to authorize the U.S. military to conduct coercive in- terrogations, as was the case in Guantánamo, how could one do so without profoundly altering [the military's] core values and character? Societal education and military training inculcated in our soldiers' American values """ See Memorandum from Alberto J. Mora, Gen. Counsel, U.S. Dep't of the Navy to Vice Admiral Albert Church, Inspector Gen., U.S. Dep't of the Navy, Statement for the Record, Office of General Counsel Involvement in Interrogation Issues, at 4 (Jul. 7, 2004), in 31 CASE. W . RES. J. INT'L L . 615 (2006). "" M a t 7 . '"' Id at S.
  • 48. '"' Id ">* Id ai9. 144 CASE W. RES. J. INT'L L. [Vol. 42:125 adverse to mistreatment. Would we now have the military abandon these values altogether? Or would we create detachments of special guards and interrogators, who would be trained and kept separate from other soldiers, to administer these practices?'"^ Mora was not alone in his concems regarding the palpable impact these legal policy changes, coming from political appointees (within the Office of Legal Counsel) would have on the military's organizational cul- ture. The Air Force Deputy Judge Advocate General at the time stated: [T]he use of the more extreme interrogation techniques simply is not how the U.S. armed forces have operated in recent history. We have taken the legal and moral "high-road" in the conduct of our military operations re- gardless of how others may operate. . . . We need to consider the overall impact of approving extreme interrogation techniques as giving official approval and legal sanction to the application of interrogation techniques
  • 49. that U.S. forces have consistently been trained are unlawfiil.'"* Echoing these sentiments. Rear Admiral Michael F. Lohr, the Navy Judge Advocate General, questioned whether "the American people [will] find we have missed the forest for the trees by condoning practices that, while tech- nically legal, are inconsistent with our most fundamental values? . . . [I] s this the 'right thing' for U.S. military personnel?"'"'' Similarly, the Staff Judge Advocate to the Commandant of the Marine Corps stated, "[t]he common thread among our recommendations is eoncem for servicememb- ers. OLC does not represent the services; thus, understandably, eoncem for servicemembers is not reflected in their opinion. Notably, their opinion is silent on the UCMJ and foreign views of intemational law."'"^ These efforts on the part of senior military attomeys fit within an organizational culture theory definition of whistle blowing. Specifically, "[w]histle-blowing is the disclosure by current or former employees of il- legal, immoral, or illegitimate organizational practices to people or organi- '«' M at 11. '"* Memorandum from Maj. Gen. Jack L. Rives, Deputy Judge Advocate Gen., U.S. Dep't ofthe Air Force to Mary L. Walker, Gen. Counsel, U.S. Dep't
  • 50. ofthe Air Force, Final Report and Recommendations of the Working Group to Access the Legal, Policy and Operational Issues Related to Interrogation of Detainees Held by the U.S. Armed Forces in the War on Terrorism, at 2 (Feb. 5, 2003), in 37 CASE W . RES. J. INT'L L . 615 (2006). '"^ Memorandum from Rear Admiral Michael F. Lohr, Judge Advocate Gen., U.S. Dep't of the Navy to Mary L. Walker, Gen Counsel, U.S. Dep't of the Air Force, Working Group Recommendations Relating to Interrogation of Detainees (Feb. 6, 2003), in 'il CASE W . RES. J. INT'L L. 615(2006). '"* Memorandum from Kevin M. Sandkuhler, Staff Judge Advocate to CMC, U.S. Marine Corps to Mary L. Walker, Gen. Counsel, U.S. Dep't ofthe Air Force, Working Group Rec- ommendations on Detainee Interrogations (Feb. 27, 2003), in 37 CASE W . RES. J. INT'L L 615 (2006). 2009] ORGANIZATIONAL CULTURE 145 zations that may be able to change the practice."'"' Whistle- blowers often- times "lack the power to change the undesirable practice directly and so [the whistle-blower] appeals to others either inside or outside the organiza- tion.""" In an organizational theory sense, the senior military attorneys refe-
  • 51. renced above were whistle-blowers (even if they do not meet the statutory requirements for whistle-blower protection). ' ' ' The important point from an organizational culture perspective is how these efforts represented both an effort to preserve the existing military culture and an effort to resist the im- position of a new politically motivated, and perhaps ethically questionable organizational culture. VI. IMPLICATIONS FOR LEGAL ETHICS What do the organizational culture considerations detailed above tell us about the role of military lawyers when faced with challenges to mili- tary culture and legal ethics? The Model Rules of Professional Conduct require lawyers to report another lawyer's misconduct if that conduct "rais- es a substantial question as to that lawyer's honesty, trustworthiness or fit- ness as a lawyer . . . .""^ Subordinates cannot hide behind a superior or su- pervisory lawyer's instructions, unless the supervisory lawyer's instructions reflect a "reasonable resolution of an arguable question of professional du- ty.""^ Despite these rules, Andrew Perlman notes that "research in the area of social psychology suggest that, in some contexts, a subordinate lawyer will often comply with unethical instructions.""'* Stated differently, there
  • 52. seems to be a "significant gap between what the legal ethics rules require and how lawyers will typically behave.""^ In light of these observations, what is remarkable about the resistance by some military attorneys to the efforts ofthe Bush administration to alter the military's ethical warrior ethos was the public and strenuous resistance mounted by these members of the military. Conventional wisdom would suggest that members of the military, accustomed to taking orders, would have merely saluted and executed the " " HELLRIEGEL & SLOCUM, supra note 1, at 433 (emphasis omitted). "" Id. See also Janet P. Near et al.. Does Type of Wrongdoing Affect the Whistle-Blowing Process?, 42 Bus. ETHICS Q. 219 (2004); Dae-il Nam & David J. Lemak, The Whistle- Blowing Zone: Applying Barnard's Insights to a Modern Ethical Dilemma, 13 J. MGMT HiST. 33 (2007); Terry Morehead Dworkin, SOX and Whistleblowing, 105 MiCH. L. REV. 1757 (2007). ' " See, e.g., Michael P. Scharf & Colin T. McLaughlin, On Terrorism and Whistle- Blowing, 38 CASE W . RES. J. INT'L L. 567, 575-78 (2007). ' '^ MODEL RULES OF PROF'L CONDUCT R. 8.3(a) (2004). ' " W. R. 5.2(b). "'' Andrew M. Perlman, Unethical Obedience by Subordinate
  • 53. Attorneys: Lessons from Social Psychology, 36 HOFSTRAL. REV. 451,451-52 (2007). "^ M at 452. 146 CASE W. RES. J. INT'L L. [Vol. 42:125 orders of their superiors. I contend that the fact that they did not is grounded in the durability ofthe military's organizational culture. Military culture is steeped in legal rules and ethical constraints and a respect for the role of leaders within the military hierarchy. As Martin Cook notes: Morally serious and thoughtful military officers feel a deep tension in the moral basis of their profession. On the one hand, there are very few places in our society where the concepts of duty and service above self have such ctirrency. On the other hand, there is the reality that the military exists to serve the will of the political leadership of a particular state and will, at times, be employed for less-than-grand purposes."* Another aspect of military culture is the recognized role of leaders in shaping the behavior of their subordinates; this leadership role is echoed in the literature on organizational culture which posits that leaders play a
  • 54. role in establishing and changing organizational culture."^ But if members of the military embrace the concept of obedience to orders, what explains their resistance to the efforts of the Bush administration? This is an espe- cially apt question in light of the fact that "[sjtudies on conformity and ob- edience suggest that professionals, whom we would ordinarily describe as 'honest,' will often suppress their independent judgment in favor of a group's opinion or offer little resistance in the face of illegal or unethical demands.""^ Perhaps a key element ofthe resistance of military lawyer's was the fact that the term culture, as I am using it here, refers to "an evolved context. . . rooted in history, collectively held, and sufficiently complex to resist many attempts at direct manipulation.""^ Resistance on the part of military attomeys was more than just a behavior or a climate; it was rooted in deeply held beliefs developed through life within the military organiza- tional environment and culture. Earlier, I noted that the service judge advocates voiced overwhelm- ing resistance to the efforts of the Bush administration. To fully understand what prompted that resistance, it is instructive to look specifically at the grounds on which these senior military attomeys advanced their concems.
  • 55. The Air Force Deputy Judge Advocate General noted a concem for historic " * MARTIN L . COOK, THE MORAL WARRIOR: ETHICS AND SERVICE IN THE U.S. MILITARY 39 (2004). See, e.g., Gerard George et al.. Organizing Culture: Leader Roles, Behaviors, and Rein- forcement Mechanisms, 13 J. Bus. & PSYCHOL. 545 (1999). "* Perlman, supra note 114, at 453 (footnote omitted). ' " Daniel R. Denison, What is the Difference Between Organizational Culture and Orga- nizational Climate? A Native's Point of View on a Decade of Paradigm Wars, 21 ACAD. MGMT REV. 619, 644 (1996) (emphasis omitted). 2009] ORGANIZATIONAL CULTURE 147 practice, the "legal and moral 'high road,'" and the impact on U.S. forces.'^" Similarly, the Navy Judge Advocate General questioned the Bush adminis- tration's policies on values grounds, while the Staff Judge Advocate to the Commandant of the Marine Corps noted the overarching concem for servi- cemembers.'^' Distilling the central concems of these senior military attor- neys provides insights which are grounded in the literature in legal ethics. One factor which scholars have noted can impact ethical
  • 56. compliance is one's perception of the impact compliance or non-compliance can have on victims. For example, psychologist Stanley Milgram conducted psychologi- cal experiments to determine when people will follow unethical or immoral orders of an authority figure.'^^ Legal scholars have extrapolated from those experiments key variables which will prompt attomeys to not comply with ethical rules—one of those key variables is "the physical separation of the person carrying out the orders and the victim . . . ."'̂ ^ The senior military lawyers who resisted the Bush administration's legal policies seem to have perceived the victims of these policies as service members, not detainees, and their concems were aimed at those victims who they, as senior military leaders, were responsible for leading. Moreover, members of the military in general and senior military leaders in particular are trained to take responsibility for their actions and not to blame actions (even unfavorable ones) on orders from superiors. Thus, while in some contexts subordinates may "discount their responsibili- ty for their c o n d u c t . . . by shifting moral responsibility to the person issuing orders,"'^'' military officers see themselves as the person responsible for issuing orders and are trained to resist orders which they
  • 57. believe are unlaw- ful and to do so without equivocation; military officers do not enjoy the luxury of questioning whether (to paraphrase Model Rule 5.2) their superior reasonably resolved an arguable question of legality. Unlike an attomey who, facing ambiguous legal and ethical duties may frequently find that a supervisory lawyer's instmctions are reasonable,'^^ military officers are trained to recognize that the defense of superior orders will not protect them from wrongdoing.'^* Memorandum from Maj. Gen. Jack L. Rives, supra note 106, at 2. See Memorandum from Kevin M. Sandkuhler, supra note 108. See STANLEY MILGRAM, OBEDIENCE TO AUTHORITY: AN EXPERIMENTAL VIEW (1974). Perlman, supra note 114, at 462. Id at 466. See DAVID LUBAN, LAWYERS AND JUSTICE: AN ETHICAL STUDY 3-10 (1988). See, e.g.. FIELD MANUAL 27-10, supra note 94, H 509(a). The provision reads: The fact that the law of war has been violated pursuant to an order of a superior au- thority, whether military or civil, does not deprive the act in question of its charac- ter of a war crime, nor does it constitute a defense in the trial of
  • 58. an accused indi- vidual, unless he did not know and could not reasonably have been expected to 148 CASE W. RES. J. INT'L L. [Vol. 42:125 Atiother factor cited iti the legal ethics literattire which tnay protnpt utiethical compliatice but which is less applicable to military attorneys is the fact that professiotial atid fitiancial self-ititerest is less relevatit to military officers. Iti a civiliati settitig a suborditiate lawyer has much to lose by reñis- itig to obey. For example, in the case of attorneys in the Office of Legal Counsel, they stood to lose prestigious politically appointed positions'^^ with the possibility of successive appointments with greater responsibility'^^ or even a position in the federal judiciary.'^' While military attorneys may share similar political interests, appointment as a service staff judge advo- cate is truly the pinnacle of a military attorney's career. Thus, military at- torneys in general, and senior military attorneys specifically, were not only steeped in a military culture which armed them to resist controversial poli- cies, but they also did not face the type of professional and financial con- cerns which could have moderated their resistance; in fact, their job security
  • 59. emboldened them. These observations have implications for the literature on legal eth- ics, as senior military attorneys in some instances behaved in a manner con- sistent with the legal ethics and social psychology literature, but in other instances departed in their behavior from what the social psychology and legal ethics literature would have predicted. First, military attorneys, steeped in military culture, values, and training, publicly and strenuously objected to orders which ran counter to their ethical obligations, despite the fact that those orders came from superior officials. Second, the military at- torneys viewed other servicemen as the victims of the new policies being urged by the Bush administration, suggesting that personalizing the impact of legal policy can encourage ethical behavior. Finally, the fact that the se- nior military attorneys were financially secure and not subject to the allure of immediate benefits in the form of promotions or political appointments know that the act ordered was unlawful. In all cases where the order is held not to constitute a defense to an allegation of war crime, the fact that the individual was acting pursuant to orders may be considered in mitigation of punishment.
  • 60. Id ™ See, e.g., Peter Margulies, When to Push the Envelope: Legal Ethics, the Rule of Law, and National Security Strategy, 30 FORDHAM INT'L L.J. 642, 644 (2007) ("While govemment lawyers do not bill by the hours, they do compete for power, prestige, and influence. In the national security arena, government lawyers compete for influence on decision-makers by signaling their willingness to tolerate conduct that is close to the line of legality."). See also Peter Margulies, Lawyers ' Independence and Collective Illegality in Govemment and Cor- porate Misconduct, Terrorism, and Organized Crime, 58 RUTGERS L. REV. 939 (2006). '̂ * John Yoo was floated as a possible Assistant Attomey General candidate to head the Office of Legal Counsel. '^' Head of the Office of Legal Counsel Jay Bybee went on to be appointed as a judge in the Ninth Circuit, while Department of Defense General Counsel Jim Haynes was unsuccess- fully nominated for a judgeship on the 4* Circuit Court of Appeals. 2009] ORGANIZATIONAL CULTURE 149 reinforces the legal ethics literature's predictions regarding professional and financial self interest.
  • 61. VII. CONCLUSION In this essay I have outlined some key points of intersection be- tween the social scientific literature on organizational culture and the legal ethics literature. First, I detailed a framework for assessing organizational culture and detailed how organizational culture reflects more than rules and structure within an organization, but rather represents deeper values, prac- tices, and ways of thinking. Organizational culture is a response to external factors and is exhibited most strongly in an organization's need to survive. Organizational culture is difficult to change, but, as the examples above illustrate, it can be modified or sustained through power, status, rewards, and other mechanisms. Second, the examples detailed above demonstrate how the Bush administration tried unsuccessfully to exercise control over a military culture which was resistant to its legal policy initiatives. This effort at control manifested itself in the creation of the military commissions in 2001, an attempt to minimize the influence of military attomeys in 2003, and efforts to exercise political control over military commissions in 2006. Finally, members of the military successfully resisted these efforts to modi- fy their organizational culture and exercise greater political control over the military through legal policy innovations. This resistance was
  • 62. accomplished through objections to orders which ran counter to military values. Taken together, these observations suggest that the literature on organizational culture can provide insights into the literature on legal ethics and political control of the military specifically and political control of bureaucracies more generally. Copyright of Case Western Reserve Journal of International Law is the property of Case Western Reserve University School of Law and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. Copyright of Case Western Reserve Journal of International Law is the property of Case Western Reserve University School of Law and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.
  • 63. Approved by the ASPA National Council 3/16/13 1 PRACTICES TO PROMOTE THE ASPA CODE OF ETHICS The ASPA Code of Ethics is a statement of the aspirations and high expectations of public servants. These practices serve as a guide to behavior for members of ASPA in carrying out its principles. The Code and these practices are intended to be used as a whole and in conjunction with one another. An ethical public servant will consider the full range of standards and values that are relevant to handling a specific matter and be committed to upholding both the spirit and the letter of this code. ASPA members are committed to: 1. Advance the Public Interest. Promote the interests of the public and put service to the public above service to oneself. a. Seek to advance the good of the public as a whole, taking into account current and long- term interests of the society. b. Exercise discretionary authority to promote the public interest.
  • 64. c. Be prepared to make decisions that may not be popular but that are in the public’s best interest. d. Subordinate personal interests and institutional loyalties to the public good. e. Serve all persons with courtesy, respect, and dedication to high standards. 2. Uphold the Constitution and the Law. Respect and support government constitutions and laws, while seeking to improve laws and policies to promote the public good. a. Recognize and understand the constitutional, legislative and regulatory framework in which you work and fully discharge your professional roles and responsibilities. b. Promote constitutional principles of equality, fairness, representativeness, responsiveness and due process in protecting citizens' rights and promoting the public good. c. Develop proposals for sound laws and policies and for improving or eliminating laws and policies that are unethical, counterproductive, or obsolete. d. Respect and safeguard protected and confidential information. 3. Promote democratic participation. Inform the public and encourage active engagement in
  • 65. governance. Be open, transparent and responsive, and respect and assist all persons in their dealings with public organizations. a. Be open and transparent while protecting privacy rights and security. b. Recognize and support the public's right to know the public's business. c. Involve the community in the development, implementation, and assessment of policies and public programs, and seek to empower citizens in the democratic process, including special assistance to those who lack resources or influence. Approved by the ASPA National Council 3/16/13 2 d. Assist members of the public in their dealings with government and respond to the public in ways that are complete, clear, and easy to understand. e. Promote timely and continuing dissemination of information about government activities to the community, ensuring a fair and transparent process and educating citizens to make effective contributions. 4. Strengthen social equity. Treat all persons with fairness, justice, and equality and respect individual differences, rights, and freedoms. Promote
  • 66. affirmative action and other initiatives to reduce unfairness, injustice, and inequality in society. a. Provide services to the public with impartiality and consistency tempered by recognition of differences. Ensure that all persons have access to programs and services to which they are entitled under the law and maintain equitable standards of quality for all who receive the programs and services. b. Provide equal treatment, protection, and due process to all persons. c. Oppose all forms of discrimination and harassment and promote affirmative action, cultural competence, and other efforts to reduce disparities in outcomes and increase the inclusion of underrepresented groups. 5. Fully Inform and Advise. Provide accurate, honest, comprehensive, and timely information and advice to elected and appointed officials and governing board members, and to staff members in your organization. a. Provide information and advice based on a complete and impartial review of circumstances and needs of the public and the goals and objectives of the organization. b. Be prepared to provide information and recommendations that may not be popular or preferred by superiors or colleagues.
  • 67. 6. Demonstrate personal integrity. Adhere to the highest standards of conduct to inspire public confidence and trust in public service. a. Exercise integrity, courage, compassion, benevolence, and optimism. b. Maintain truthfulness and honesty and do not compromise them for advancement, honor, or personal gain. c. Resist political, organizational, and personal pressures to compromise ethical integrity and principles and support others who are subject to these pressures. d. Accept individual responsibility for your actions and the consequences of your actions. e. Guard against using public position for personal gain or to advance personal or private interests. f. Zealously guard against conflict of interest or its appearance. Disclose any interests that may affect objectivity in making decisions and recuse oneself from participation in those decisions. g. Conduct official acts without partisanship or favoritism. Approved by the ASPA National Council 3/16/13
  • 68. 3 h. Ensure that others receive credit for their work and contributions. 7. Promote Ethical Organizations: Strive to attain the highest standards of ethics, stewardship, and public service in organizations that serve the public. a. Work to establish procedures that hold individuals and the organization accountable for their conduct and support these procedures with clear reporting of activities and accomplishments. b. Act as stewards of public funds by the strategic, effective, and efficient use of resources; by regularly reexamining the efficacy of policies, programs, and services; and by seeking to prevent all forms of mismanagement or waste. c. Encourage open expression of views by staff members within the organization and provide administrative channels for dissent. Protect the whistleblowing rights of public employees, provide assurance of due process and safeguards against reprisal, and give support to colleagues who are victims of retribution. d. Seek to correct instances of wrongdoing or report them to superiors. If remedies cannot be assured by reporting wrongdoing internally, seek external sources or agencies for
  • 69. review and action. e. Support merit principles that promote excellence, competence, and professionalism in the selection and promotion of public officials and employees and protect against biased, arbitrary, and capricious actions. f. Promote proactive efforts to increase the representativeness of the public workforce and the full inclusion of persons with diverse characteristics. g. Encourage organizations to adopt, distribute, and periodically review a code of ethics as a living document that applies principles of this code and other relevant codes to the specific mission and conditions of the organization. 8. Advance Professional Excellence: Strengthen personal capabilities to act competently and ethically and encourage the professional development of others. a. Keep up-to-date on emerging issues, practices, and potential problems that could affect your performance and accomplishing the mission of your organization. b. Provide support and encouragement to others to upgrade competence and participate in professional activities and associations. c. Allocate time and resources to the professional development of students, interns, beginning professionals, and other colleagues.