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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Oracle Management Cloud:
Log Analytics
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
2
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
Oracle Management Cloud Overview
Log Analysis Challenges
Introducing Oracle Management Cloud: Log Analytics
Key Capabilities
1
2
3
4
3
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
Oracle Management Cloud Overview
Log Analysis Challenges
Introducing Oracle Management Cloud: Log Analytics
Key Capabilities
1
2
3
4
4
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 5
Introducing Oracle Management Cloud
Vision:
Complete suite
of IT Operations
services on the
cloud
Monitoring
Diagnostics
Performance
Management
Orchestration
SchedulerConfiguration
Management
Reporting
Notifications
Logs
Analytics
Resource
Management
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 6
Continuous Ingestion
Machine Learning
Real-Time Processing
Customer-Generated Data
Machine-Generated Data
All of Your Operational Data, Correlated and Analyzed
Anomaly Detection
Real-time Insight
Comprehensive Monitoring
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Initial Offerings Solve The Most Pressing IT Challenges
Application Performance
Monitoring
Improve End-User Experience
and System Performance;
Diagnose Performance Issues
Faster
Log Analytics
Extract Value from Logs by
Collecting, Correlating, and
Searching Any Kind of Log Data;
Quickly Discover Anomalies
IT Analytics
Make Critical Decisions About Your
IT Estate; Plan For Growth, Run
What-If Analyses, Compare
Resource Usage
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
Oracle Management Cloud Overview
Log Analysis Challenges
Introducing Oracle Management Cloud: Log Analytics
Key Capabilities
1
2
3
4
8
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
A Wealth of Data in Log Files!
LOG FILES
OPERATIONAL
INTELLIGENCE
CUSTOMER
PROFILE AND
BEHAVIOR
COMPLIANCE
SECURITY
FORENSICS
PERFORMANCE
MONITORING
PROBLEM
TROUBLESHOOTING
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Extracting Insight from Log Data
2015-05-10T12:59:52.212: INFO: OrderApp-3212: Order type: Failed, cust: 933373, order: 3997396, region: APAC
<May 10, 2015 12:59:50 PM PST> <Error> <Server> <BEA-002608> <The Listen Thread closed because of an error>
java.sql.SQLException: Closed Connection
at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)
at processOrders.acme.com(SubmitOrder.java:112)
150510 12:59:45 [ERROR] /usr/sbin/mysqld: Incorrect key file for table '/tmp/#sql_21b2_0.MYI'; try to repair it
150510 12:59:45 [ERROR] Got an error from unknown thread, storage/myisam/mi_write.c:223
150510 12:59:45 [ERROR] /usr/sbin/mysqld: Sort aborted: Error writing file '/tmp/MYK74Kpi' (Errcode: 28)
Jul 17 22:04:29 router last message repeated 2 times Jul 17 22:04:29 router dnsprobe[276]: Primary DNS server Is
Down... Switching To Secondary DNS server Jul 17 22:05:08 router dnsprobe[276]: Switching Back To Primary DNS
server
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Extracting Insight from Log Data
2015-05-10T12:59:52.212: INFO: OrderApp-3212: Order type: Failed, cust: 933373, order: 3997396, region: APAC
<May 10, 2015 12:59:50 PM PST> <Error> <Server> <BEA-002608> <The Listen Thread closed because of an error>
java.sql.SQLException: Closed Connection
at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70)
at processOrders.acme.com(SubmitOrder.java:112)
150510 12:59:45 [ERROR] /usr/sbin/mysqld: Incorrect key file for table '/tmp/#sql_21b2_0.MYI'; try to repair it
150510 12:59:46 [ERROR] Got an error from unknown thread, storage/myisam/mi_write.c:223
150510 12:59:46 [ERROR] /usr/sbin/mysqld: Sort aborted: Error writing file '/tmp/MYK74Kpi' (Errcode: 28)
May 10, 2015 22:04:29 myhost.acme.com: router dnsprobe[276]: dns query failed
May 10, 2015 22:04:30 myhost.acme.com: router dnsprobe[276]: Primary DNS server Is Down... Switching To
Secondary DNS server
May 10, 2015 22:04:30 myhost.acme.com: router dnsprobe[276]: Switching Back To Primary DNS server
Order Number
Error Message
Time Stamp
Host Name
Error Message
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
But Extracting Information from Logs is Challenging…
•Log data scattered across 1000s of
infrastructure, server, platform and
application logs
•Log content and format is diverse ,
proprietary and growing over 40%*
every year
•Aggregation and parsing is slow
can take hours or days
* Monash Research: Growth in machine-generated data
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Elastic Apps & Agile Development Exacerbate The Problem
•Dynamic application topologies
making it difficult to analyze the
right log data
•Agile developers create new
types of log messages unknown
to IT Ops or usable in rule-
based alerts
Application Application Application
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
Oracle Management Cloud Overview
Log Analysis Challenges
Introducing Oracle Management Cloud: Log Analytics
Key Capabilities
1
2
3
4
14
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Introducing Oracle Management Cloud Log Analytics
15
DatabaseApplication
Storage EMCC Repository
Application
Storage
Customer
Data Center
Customer
Private Cloud
Customer
Oracle Public Cloud
Customer
AWS
Logs +
Operational
Data
Logs +
Operational
Data
Logs +
Operational
Data
Logs +
Operational
Data
A Cloud Service that leverages a modern,
secure, big-data platform pre-fabricated to
integrate data across silos
Monitor, aggregate, index, analyze, search and
explore, correlate All Log Data from your
applications and infrastructure (on-premise and
cloud) in real-time
OracleApplication
Storage
DatabaseApplication
Storage
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Key Business Value For Log Analytics Cloud Service
16
Detect problems early
Troubleshoot problems faster
Work Collaboratively between
Development and Operations
Lower Investment
Lower Learning Curve
No Hardware/Software
Make Better DecisionsEfficient and Accurate
Problem Troubleshooting
Fast Time to Value
Using Cloud
Service
Harness machine data for better
decisions
Real-time operational insight into
app health & availability
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Agenda
Oracle Management Cloud Overview
Log Analysis Challenges
Introducing Oracle Management Cloud: Log Analytics
Key Capabilities
1
2
3
4
17
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
APM
Integration
A Differentiated Way to Explore Log Data
Topology
Awareness
Machine
Learning
Light Touch
Aggregation
18
Dashboards
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Topology Aware Log Exploration
• Intrinsic knowledge of application topology
– Auto-create and update application topology
– Accurate and efficient search and exploration in context
of the application and supporting infrastructure
• Auto-discovery and real-time collection of any
type of log data across all components of
application stack
– Syslog, application server, database, application,
network devices, Windows events, etc.
Application/System
Topology
Log Data
Sources
Explore logs specific to the application experiencing the problem
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Machine Learning Based Pattern and Outlier Detection
• Smart clustering of log events based on common
signature helps identify patterns and outliers
– Reduce millions of log events into a smaller set of patterns
– Rapid troubleshooting of a problems, by quickly identifying
outliers and intermittent errors
• Intelligent drill-down and pivoting provides further insight
into root-cause by showing chronological log of entries
preceding and following event of interest
Aug 18 11:00:57 Unable to create file ABC.txt for user root
Aug 18 23:07:26 Unable to create file DEF.txt for user larry
Aug 18 23:08:30 Unable to create file XYZ.ppt for user moe
Aug 18 23:08:22 Unable to create file ZZ.top for user curly
Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin’
Reduce the above log entries to a pattern and an anomaly
Pattern:
<Date> Unable to create file <File-Name> for user <User-Name>
Outlier:
Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin'
Analyze and explore log data efficiently
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Light Touch Log Aggregation
• Ingest, parse, and analyze ANY log file
– Any infrastructure, Any application, Any
platform, Syslogs
• Simplified configuration to enable log
monitoring
– Auto-enable log monitoring
– Auto-identification of log types
• Named uploads of log file collections for
ad-hoc collaboration
Rapid time-to-value with automatic, secure ingestion of ANY Log data
Log Source
Parsers
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Dashboards Provide Real-Time Operational Insight
• Delivers out-of-the-box dashboards for entire
application stack providing extensive monitoring of
key log events
• Compose custom dashboards delivering immediate
insight across your IT and business events and
metrics
– Predefined widgets, charts and controls exposing critical
operational and business metrics
• Compose dashboards with integrated views from
across all cloud services
Gain business and IT insights from log data
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Application Performance Monitoring Integration
• Easily expand troubleshooting effort by
drilling into logs from your APM tool
• Easily know what happened in your
application, platform and infrastructure
logs in context of your application
request flows within the specific time of
issue
23
Troubleshoot problems from end user performance issues down to logs
Drilldown to Log
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 24
Oracle Management Cloud

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Oracle Management Cloud

  • 1. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Management Cloud: Log Analytics
  • 2. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 2
  • 3. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Agenda Oracle Management Cloud Overview Log Analysis Challenges Introducing Oracle Management Cloud: Log Analytics Key Capabilities 1 2 3 4 3
  • 4. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Agenda Oracle Management Cloud Overview Log Analysis Challenges Introducing Oracle Management Cloud: Log Analytics Key Capabilities 1 2 3 4 4
  • 5. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 5 Introducing Oracle Management Cloud Vision: Complete suite of IT Operations services on the cloud Monitoring Diagnostics Performance Management Orchestration SchedulerConfiguration Management Reporting Notifications Logs Analytics Resource Management
  • 6. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 6 Continuous Ingestion Machine Learning Real-Time Processing Customer-Generated Data Machine-Generated Data All of Your Operational Data, Correlated and Analyzed Anomaly Detection Real-time Insight Comprehensive Monitoring
  • 7. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Initial Offerings Solve The Most Pressing IT Challenges Application Performance Monitoring Improve End-User Experience and System Performance; Diagnose Performance Issues Faster Log Analytics Extract Value from Logs by Collecting, Correlating, and Searching Any Kind of Log Data; Quickly Discover Anomalies IT Analytics Make Critical Decisions About Your IT Estate; Plan For Growth, Run What-If Analyses, Compare Resource Usage
  • 8. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Agenda Oracle Management Cloud Overview Log Analysis Challenges Introducing Oracle Management Cloud: Log Analytics Key Capabilities 1 2 3 4 8
  • 9. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | A Wealth of Data in Log Files! LOG FILES OPERATIONAL INTELLIGENCE CUSTOMER PROFILE AND BEHAVIOR COMPLIANCE SECURITY FORENSICS PERFORMANCE MONITORING PROBLEM TROUBLESHOOTING
  • 10. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Extracting Insight from Log Data 2015-05-10T12:59:52.212: INFO: OrderApp-3212: Order type: Failed, cust: 933373, order: 3997396, region: APAC <May 10, 2015 12:59:50 PM PST> <Error> <Server> <BEA-002608> <The Listen Thread closed because of an error> java.sql.SQLException: Closed Connection at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70) at processOrders.acme.com(SubmitOrder.java:112) 150510 12:59:45 [ERROR] /usr/sbin/mysqld: Incorrect key file for table '/tmp/#sql_21b2_0.MYI'; try to repair it 150510 12:59:45 [ERROR] Got an error from unknown thread, storage/myisam/mi_write.c:223 150510 12:59:45 [ERROR] /usr/sbin/mysqld: Sort aborted: Error writing file '/tmp/MYK74Kpi' (Errcode: 28) Jul 17 22:04:29 router last message repeated 2 times Jul 17 22:04:29 router dnsprobe[276]: Primary DNS server Is Down... Switching To Secondary DNS server Jul 17 22:05:08 router dnsprobe[276]: Switching Back To Primary DNS server
  • 11. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Extracting Insight from Log Data 2015-05-10T12:59:52.212: INFO: OrderApp-3212: Order type: Failed, cust: 933373, order: 3997396, region: APAC <May 10, 2015 12:59:50 PM PST> <Error> <Server> <BEA-002608> <The Listen Thread closed because of an error> java.sql.SQLException: Closed Connection at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:70) at processOrders.acme.com(SubmitOrder.java:112) 150510 12:59:45 [ERROR] /usr/sbin/mysqld: Incorrect key file for table '/tmp/#sql_21b2_0.MYI'; try to repair it 150510 12:59:46 [ERROR] Got an error from unknown thread, storage/myisam/mi_write.c:223 150510 12:59:46 [ERROR] /usr/sbin/mysqld: Sort aborted: Error writing file '/tmp/MYK74Kpi' (Errcode: 28) May 10, 2015 22:04:29 myhost.acme.com: router dnsprobe[276]: dns query failed May 10, 2015 22:04:30 myhost.acme.com: router dnsprobe[276]: Primary DNS server Is Down... Switching To Secondary DNS server May 10, 2015 22:04:30 myhost.acme.com: router dnsprobe[276]: Switching Back To Primary DNS server Order Number Error Message Time Stamp Host Name Error Message
  • 12. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | But Extracting Information from Logs is Challenging… •Log data scattered across 1000s of infrastructure, server, platform and application logs •Log content and format is diverse , proprietary and growing over 40%* every year •Aggregation and parsing is slow can take hours or days * Monash Research: Growth in machine-generated data
  • 13. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Elastic Apps & Agile Development Exacerbate The Problem •Dynamic application topologies making it difficult to analyze the right log data •Agile developers create new types of log messages unknown to IT Ops or usable in rule- based alerts Application Application Application
  • 14. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Agenda Oracle Management Cloud Overview Log Analysis Challenges Introducing Oracle Management Cloud: Log Analytics Key Capabilities 1 2 3 4 14
  • 15. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Introducing Oracle Management Cloud Log Analytics 15 DatabaseApplication Storage EMCC Repository Application Storage Customer Data Center Customer Private Cloud Customer Oracle Public Cloud Customer AWS Logs + Operational Data Logs + Operational Data Logs + Operational Data Logs + Operational Data A Cloud Service that leverages a modern, secure, big-data platform pre-fabricated to integrate data across silos Monitor, aggregate, index, analyze, search and explore, correlate All Log Data from your applications and infrastructure (on-premise and cloud) in real-time OracleApplication Storage DatabaseApplication Storage
  • 16. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Key Business Value For Log Analytics Cloud Service 16 Detect problems early Troubleshoot problems faster Work Collaboratively between Development and Operations Lower Investment Lower Learning Curve No Hardware/Software Make Better DecisionsEfficient and Accurate Problem Troubleshooting Fast Time to Value Using Cloud Service Harness machine data for better decisions Real-time operational insight into app health & availability
  • 17. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Agenda Oracle Management Cloud Overview Log Analysis Challenges Introducing Oracle Management Cloud: Log Analytics Key Capabilities 1 2 3 4 17
  • 18. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | APM Integration A Differentiated Way to Explore Log Data Topology Awareness Machine Learning Light Touch Aggregation 18 Dashboards
  • 19. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Topology Aware Log Exploration • Intrinsic knowledge of application topology – Auto-create and update application topology – Accurate and efficient search and exploration in context of the application and supporting infrastructure • Auto-discovery and real-time collection of any type of log data across all components of application stack – Syslog, application server, database, application, network devices, Windows events, etc. Application/System Topology Log Data Sources Explore logs specific to the application experiencing the problem
  • 20. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Machine Learning Based Pattern and Outlier Detection • Smart clustering of log events based on common signature helps identify patterns and outliers – Reduce millions of log events into a smaller set of patterns – Rapid troubleshooting of a problems, by quickly identifying outliers and intermittent errors • Intelligent drill-down and pivoting provides further insight into root-cause by showing chronological log of entries preceding and following event of interest Aug 18 11:00:57 Unable to create file ABC.txt for user root Aug 18 23:07:26 Unable to create file DEF.txt for user larry Aug 18 23:08:30 Unable to create file XYZ.ppt for user moe Aug 18 23:08:22 Unable to create file ZZ.top for user curly Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin’ Reduce the above log entries to a pattern and an anomaly Pattern: <Date> Unable to create file <File-Name> for user <User-Name> Outlier: Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin' Analyze and explore log data efficiently
  • 21. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Light Touch Log Aggregation • Ingest, parse, and analyze ANY log file – Any infrastructure, Any application, Any platform, Syslogs • Simplified configuration to enable log monitoring – Auto-enable log monitoring – Auto-identification of log types • Named uploads of log file collections for ad-hoc collaboration Rapid time-to-value with automatic, secure ingestion of ANY Log data Log Source Parsers
  • 22. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Dashboards Provide Real-Time Operational Insight • Delivers out-of-the-box dashboards for entire application stack providing extensive monitoring of key log events • Compose custom dashboards delivering immediate insight across your IT and business events and metrics – Predefined widgets, charts and controls exposing critical operational and business metrics • Compose dashboards with integrated views from across all cloud services Gain business and IT insights from log data
  • 23. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | Application Performance Monitoring Integration • Easily expand troubleshooting effort by drilling into logs from your APM tool • Easily know what happened in your application, platform and infrastructure logs in context of your application request flows within the specific time of issue 23 Troubleshoot problems from end user performance issues down to logs Drilldown to Log
  • 24. Copyright © 2015, Oracle and/or its affiliates. All rights reserved. | 24