Operations management
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The document discusses the philosophies, techniques, costs, benefits, and risks of operations management. It outlines techniques to improve quality and efficiency, generate appropriate production flows, and reduce setup times. It also discusses using employees with multiple skills more efficiently and increasing emphasis on supplier relationships. The document details the financial costs of training and increased productivity, and non-financial benefits like better identifying market potential and employee development, despite potential disruption during change. Finally, it considers risks to order fulfillment and high requirements, and differentiation's potential benefits of customer loyalty versus risks of delay or reduced work throughput.
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Operations management
- 2. CONTENTS 1 Philosophies & techniques 2 Costs and benefits 3 Differentiation 4 Risks
- 3. PHILOSOPHIES AND TECHNIQUES Improve the quality and efficiency Generate the appropriate flow of production Reduce setup time Employees with multiple skills are used more efficiently Increased emphasis on supplier relationships
- 4. COSTS AND BENEFITS Financial Increase productivity. Reduce waste. Increase orders. Training. Non-financial Better identify market potential. Disruption during change. Employee development.
- 5. QUESTION 5 Should Dean differentiate the working environment? 1 Avoid chatting 2 Effective work 3 Easy to manage and control Responsible What will be the benefit of differentiation? 1 Delay 2 Do many works 3 Customer loyalty
- 6. RISKS Order High requirement Supply chain
- 7. THANK YOU FOR LISTENING