Operation Smile is a global medical charity that provides free cleft lip and palate surgery to children in over 60 countries. Their mission is to mobilize volunteers to heal children's smiles and transform lives across the globe. They have performed hundreds of thousands of free surgeries and provided medical care and education to millions of families. Cleft lip and palate can be corrected through a 45 minute surgery, changing a child's life forever. Donors are moved to support Operation Smile through seeing stories of children in need and wanting to help fix their condition.
The unabridged 2016 annual report of KinderSmile Foundation, a nonprofit based in Bloomfield, NJ which provides oral health services and education to underserved children in suburban Essex County and developing nations abroad.
Direct Relief USA’s Healthy Smiles Program provides low-income children in Santa Barbara County with dental hygiene supplies and professional dental care to improve their health and well-being. Since its inception in 1994, the Healthy Smiles Program has leveraged economies of scale through partnerships with multiple healthcare companies and local charitable agencies to address one of Santa Barbara County’s greatest unmet health needs.
Learn more at http://directrelief.org
Noble Dental Care is a family-oriented dental care clinic with award winning dentists that care about you and your health. Give us the opportunity to give you the smile of your dreams. Call us for an appointment at (480) 820-3515.
Visit site: http://nobledentalcare.com
Noble Dental Care
1980 East Baseline Road #101, Tempe, AZ 85283
(480) 820-3515
info.nobledds@gmail.com
Era Health have Melbourne Medical Centre provide an extensive range of facilities including dental services, a family general medical practice and specialist medical services. Era Health is a one stop health clinic fully owned and operated by Southern Medical Services Pty Ltd, a private, Australian medical company.
The unabridged 2016 annual report of KinderSmile Foundation, a nonprofit based in Bloomfield, NJ which provides oral health services and education to underserved children in suburban Essex County and developing nations abroad.
Direct Relief USA’s Healthy Smiles Program provides low-income children in Santa Barbara County with dental hygiene supplies and professional dental care to improve their health and well-being. Since its inception in 1994, the Healthy Smiles Program has leveraged economies of scale through partnerships with multiple healthcare companies and local charitable agencies to address one of Santa Barbara County’s greatest unmet health needs.
Learn more at http://directrelief.org
Noble Dental Care is a family-oriented dental care clinic with award winning dentists that care about you and your health. Give us the opportunity to give you the smile of your dreams. Call us for an appointment at (480) 820-3515.
Visit site: http://nobledentalcare.com
Noble Dental Care
1980 East Baseline Road #101, Tempe, AZ 85283
(480) 820-3515
info.nobledds@gmail.com
Era Health have Melbourne Medical Centre provide an extensive range of facilities including dental services, a family general medical practice and specialist medical services. Era Health is a one stop health clinic fully owned and operated by Southern Medical Services Pty Ltd, a private, Australian medical company.
Huntingdale Dental Centre provides the best Invisalign treatment in Melbourne including Chadstone, Burwood, Glen Waverley, Oakleigh & Monash. Visit our dentists for the services. We strive to achieve the best results with our professional expertise to reach your smile aspirations. When you meet our team at Huntingdale Dental Centre, you are guaranteed the best outcome.
Why do so many patients dread going to their dentists?
It’s the whole setup. The reclining chair. The bright light
glaring at your face. And the whirring of the drill. Yes. All
these things contribute heavily to an atmosphere of
anxiety, making the patient imagine severe discomfort
and pain before it actually happens.
Are you looking for caring HCF Dentist in Hawthorn East, Melbourne or Kew? If yes, Visit Hawthorn East Dental, which is the best HCF Dental clinic offering you the best dentistry services. Give us a call on (03) 9882 6606 to schedule with us!
Huntingdale Dental Centre provides the best Invisalign treatment in Melbourne including Chadstone, Burwood, Glen Waverley, Oakleigh & Monash. Visit our dentists for the services. We strive to achieve the best results with our professional expertise to reach your smile aspirations. When you meet our team at Huntingdale Dental Centre, you are guaranteed the best outcome.
Why do so many patients dread going to their dentists?
It’s the whole setup. The reclining chair. The bright light
glaring at your face. And the whirring of the drill. Yes. All
these things contribute heavily to an atmosphere of
anxiety, making the patient imagine severe discomfort
and pain before it actually happens.
Are you looking for caring HCF Dentist in Hawthorn East, Melbourne or Kew? If yes, Visit Hawthorn East Dental, which is the best HCF Dental clinic offering you the best dentistry services. Give us a call on (03) 9882 6606 to schedule with us!
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
7. Our Results
Provided millions of
families and their
children with a medical
evaluation, essential
education about oral
health, hygiene,
sanitation, nutrition,
burn prevention and
other healthy behaviors
through global
outreach programs
8. The Facts
It is estimated that two billion people, or
1/4 of the world’s population, lack
access to basic surgical care. Billions
more lack access to safe and well-timed
surgery.
Every three minutes a child is born with
a cleft. The children who survive are
often unable to eat, speak, socialize or
smile. In some places, they are shunned
and rejected
It takes as little as 45 minutes to repair a
cleft lip and/or a cleft palate, changing a
child’s life forever.
9. The Facts
Founded in 1982
Grown from our first medical mission
in the Philippines, we’ve expanded
our presence to more than 60
countries across 6 continents
Our long term focus on sustainability
has empowered doctors and nurses
in their home countries to develop
“local missions” and “centers”
which account for 70% of the
procedures being performed by
Operation Smile
Operation Smile conducts more than
160 medical missions annually in
areas of great need.
11. All Volunteer Medical Professionals
Operation Smile is the largest volunteer-based
medical charity providing free cleft surgeries
to children and young adults
13. The Numbers
Cleft lip and cleft palate are the 4th most common birth
defect in the world.
1 in 750 children globally is born with cleft lip and/or
cleft palate
Around the world, more than 200,000 children are born
each year with a correctable facial deformity. That is in
addition to the thousands of them who remain
untreated throughout childhood. A short-term goal for
Operation Smile is to work in 8 countries to specifically
address that problem and wipe out the backlogs.
14. Fixing Cleft Lip and Cleft Palate
Cleft Lip & Cleft Palate can only be corrected
through reconstructive surgery. This surgery is
generally performed soon after birth in the U.S.
and other developed countries.
In as little as 45 minutes, an Operation Smile
Medical Volunteer can repair a cleft lip, and it can
cost as little as $240.
15. Barriers to Care
Even though we provide free surgery for children with
cleft conditions, there are still barriers to some of them
receiving care. Operation Smile is working hard to
break down those barriers and treat even more in need.
19. Offers
OFFER A
Call now with a gift of $240
Or give $20 a month
OFFER B
Call right now
$20 a month provides surgeries
OFFER A
That’s why it is so important that you
call right now with your gift of $240 to
help provide surgery for a waiting
child. Or if you prefer, you can pledge
$20 a month.
OFFER B
That’s why it’s so important that you
call right now with your gift of $20 a
month.
21. Why Do They Give?
Moved by the stories…”I first
saw the ad on TV about the
children in need of operation
smile. It touched my heart deeply,
and I know I want to be a part of
this.…”
Want to fix a child…”everything
will be different for him…”
Personal connections…”my son
was born with a cleft”
22. The Operation Smile Call
What’s different about an
Operation Smile call?
Decision is personal and emotional
Callers are often older than normal
and need patience, and your very best
customer service skills
They may be questioning their
decision
They want to know that their donation
will help a child
23. Servicing Operation Smile Donors
Be patient and kind
Acknowledge emotion and
show empathy
Show gratitude
Answer questions correctly
using FAQs
Listen carefully and check
your work by reviewing name,
address, email, phone and
amount of donation
24. Donor Support Provides
• Medical supplies and equipment
• Transportation for volunteers and
supplies
• Housing and food for patients and
families during missions
• Training for local doctors and
nurses for future missions and
follow-up care
• Building and staffing care centers
so help can be provided by medical
volunteers year round
• Programs to find children in far
corners who have been living with
cleft conditions and don’t know we
can help
25. Commitment to Donors
Our Donor First Commitment
The immediate, life-changing surgeries we
provide for children from remote locations around
the world could not happen without our donors,
who generously contribute their hard-earned
resources and time to our cause
We are committed to serving our donors,
volunteers and advocates with the same
exceptional care that Operation Smile provides
to children and their families around the world.
26. Your Role
When you engage potential donors on an
inbound call, you are the face of a global
charity that cares deeply for our donors,
as we do the children we serve .
Having solid knowledge of our
organization and passion for what we do
will provide the ‘Donor First’ experience
that they deserve!
Every person that comes to a mission site with a medical issue receives a medical evaluation by our volunteers. They are seen by nurses, physicians, surgeons, anesthesiologists and speech pathologists that evaluate their condition and determine is we can diagnose them or help the in any way. Many of these individuals rarely have access to medical care and some have never seen a doctor at all.
Pictured is the same child. Child’s story below
Cambodia – Baby Heany Rady – A story of a volunteer’s great lengths to save a life, as reported by Libby Czerlinsky, Operation Smile employee.
While participating in an Operation Smile mission in P’hnom Penh, Cambodia earlier this month, I had the distinct pleasure of meeting an in-country volunteer, Robert Johnson, who partners with Operation Smile Cambodia. Robert first came to learn about Operation Smile, while working in the pharmacy with a Mercer University Medical mission, where they provide primary care to poor families. Robert relayed a story to me about working with Operation Smile Cambodia that has forever etched an image of compassion and collaboration in my mind. Below is the story of an incredible effort to save the life of a severely malnourished cleft baby, just weeks away from certain death.
Four month old Baby Heany had been brought to the free medical clinic provided by Mercer Medical, his parents desperate for help for their starving baby. Born at a normal weight, but with a severe cleft lip, he weighed just over 3 lbs when he was first evaluated. All attempts at feeding were virtually useless, as the milk would run out of his poor little nose instead of providing the needed nourishment. The baby was sent home with little hope for survival.
When Volunteer Robert Johnson saw the starving child, his heart broke for this loving family and the poor child that would surely die without help. He wept and prayed for the child, and a Peace Corp friend told him about Operation Smile. He was easily able to locate a number for Operation Smile Cambodia, and contacted medical director, Dr. Mok Theavy. Dr. Theavy immediately suggested that he find the child and bring him to P’hnom Penh for evaluation a possible surgery.
With just the description of a few landmarks, Robert and an interpreter set out to find the home amongst the rice paddies near Chum Kiri, in the province of Kampot. Roads would only take them within a quarter mile of the home; the rest of the journey was on foot. The family was finally located and it was arranged that Robert would bring them to meet Dr. Theavy in P’hnom Penh.
Too small and weak for surgery, Dr. Theavy and his team transported Heany to a local pediatric hospital for admission, and an attempt was made nourish the poor boy. Again, after 10 days he was sent away with little hope, as the expense for the bottle and formula to make him strong enough for surgery was too great for the parents. Not willing to accept that this child would not survive, Robert reached out to a contact in the states for a bottle that would allow the baby to take his mother’s pumped breast milk, and personally supplied 6 months of formula for additional supplement.
The story could have ended there, with the food supply running out and baby Heany still struggling with a severe cleft. However, just 6 weeks later the Radys appeared at their home with a beautiful, chubby baby boy. ‘Whose baby is this?’ said Robert earnestly upon answering the door. The transformation was incredible. Robert immediately began making arrangements to take Heany to the next Operation Smile mission just a few months away.
Weighing in at a hearty 15 lbs, screening day arrived and Heany was 1st in line to be evaluated, and later scheduled for surgery with one of the top plastic surgeons in the world from Australia. What began as a journey of hopelessness, turned to a story of a bright future and happy life for Heany and his family. Robert is now a committed volunteer with Operation Smile and has brought several other children to our missions for life saving surgery.
There are compelling stories around the globe of caring and compassion with Operation Smile, their medical volunteers, and in-country partners there to provide a happy ending. What a blessing it has been for me to witness first-hand what we are doing to change the lives of children, their families and their communities in some of the poorest areas of the world.
This map represents the areas around the world where Operation smile currently has a presence. Click on the map to go to our website that provides detailed information about the type of work we do in specific countries. (Medical missions vs fundraising and support)
Medical professionals doing our field work are never paid for what they do. They actually pay a team fee to participate which is used towards their travel expenses.
Video (Click on image)
What is a cleft lip or cleft palate and how often do cleft conditions happen?
A cleft is a gap in the mouth that didn't close during the early stages of pregnancy, and this kind of birth defect happens more often than you may realize. It is estimated that, worldwide, a child is born every 3 minutes with a cleft — about one in 500-750 births. Sometimes a cleft condition can be easy to see because it’s an opening in the lip. Sometimes it’s harder to tell if someone has a cleft because it’s an opening in the roof of their mouth (called the palate.)
Why do cleft conditions happen and can this birth defect be prevented?
There are many risk factors that can increase the likelihood of birth defects. While some causes are still unknown, genetics and family history, pre-existing medical conditions, poor nutrition and exposure to harmful environmental substances can affect the healthy development of a baby. As a result, these factors could also be the cause of a baby born with a cleft lip or cleft palate.
Researchers continue to figure out all the genes involved in the formation of a cleft condition and the interaction of these genes with the environment, hoping to avoid clefts from happening someday. For example, the protective effect of taking folic acid supplements during pregnancy in other conditions such as spina bifida has been documented, but attempts to prove the same protective effect for cleft conditions has remained inconsistent until recently.
Does a cleft condition cause problems for a child?
Depending on the type and severity, a cleft can create serious health issues if not corrected. Babies can have difficulty with feeding, which in some parts of the world can lead to malnutrition, or even starvation. Ear infections can occur — and recurring ear infections can lead to hearing loss. Dental development can be affected. Speech and language development can also be impaired. Children may also suffer from bullying and social isolation.
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With surgery, a child suffering from a cleft lip or cleft palate can have a brand-new, beautiful smile. In an ideal situation, a pediatrician and a plastic surgeon work with a child’s parents soon after the child’s birth to choose the best timing for surgery. Most surgeons agree that a cleft lip should be repaired by the time a baby is 3 months old, and that a cleft palate should be repaired between the ages of 12 and 18 months.
For many families in developing countries, early surgery may not be an option, due to lack of financial resources, qualified medical staff and other factors. Since 1982, Operation Smile has been dedicated to finding these families around the world and providing them with surgery so they can live happy healthy lives.
Video (click on image)
Reaching our donors is a symphony of efforts, utilizing many different method:
TV:
English:
60 minute infomercial
30 minute infomercial
120 second spot (This little light)
Spanish:
120 second spot
60 second spot
Direct Mail:
Cultivation of donors who have given in the last 2 years -up to 28 mail communications annually for the English audience, and up to 8 for the Hispanic audience (Mail pieces will always have ‘C’ in the 5th position of the source code)
Acquisition to acquire new donors (up to 4 times per year, totaling 12 mail drops) People who have given at low dollar values and who have not given in the past 2 years will sometimes be included in these mailing as well. (Mail pieces will always have an ‘A’ in the 5th position of the mail code)
Smile Partners – check writers receive monthly mailings/statements. Credit card and ACH givers receive quarterly mailings. Those who became a Smile Partner using our website only receive email communication about their monthly gift. Smile Partners (including web donors) also receive about 4 cultivation mail pieces annually.
Internet:
Display ads
Paid Search
Email campaigns and monthly Smile Reports
Outbound Telemarketing English:
Cultivation of active donors
Donors who have not given in 2 or more years
Calls to convert donors who have been giving single gifts to convert them to Smile Partners
Outbound Spanish test Oct 2016.
Radio
Currently targeting large Hispanic markets through Spanish language radio (Miami, LA) We have done 2 tests and will continue to use radio to fundraise on occasion.
What makes the phone ring?
When a donor sees a commercial, or sees our 30 or 60 minute spots, the phone number on the screen prompts them. Likewise if the hear a number on the radio, see it on the website, or one of our pieces of mail.
When they see a TV spot, it may be little Aljay that causes their heart the move them to call, because they can take a life from shame and despair and turn it into happiness and hope for the future.
How do donors know what to give? There are several offers that display below the before and after pictures. Based on what we are testing or have found to be the most effective for a particular audience, the panels display different offers, which are connected to the phone number and the script that comes up. We test different offers on different stations and in different airing time slots.
For extra motivation for donors to use their credit card, we offer a t-shirt. It comes in XL only, and it is as it appears here.
Donors often share their personal stories of support for Operation Smile with us. Many of them have a special connection to the mission and appreciate how we are able to change lives. One donor emailed:
In 1939, in the high country of Panama, where I was born and raised my father encountered a 7 year old boy with a double cleft lip and palate. This child had never owned shoes, or even seen a car. He came to live with us and had surgical repairs and became my little foster brother. Through the years we have kept in touch. He has a beautiful wife, two well educated children, 4 beautiful grandchildren, a prosperous coffee franchaise, markets in the US, Japan and other countries. We are both in our eighties now. This would not have been so if no one had cared. So thank you for all you do. I will continue my meager support… Lois Ruggles.
Personal connections.
Moved by the stories – You will hear it over and over. One donor in our new TV show says: It’s a rebirth, they are reborn and their future is unlimited it seems, whereas before they saw themselves as imperfect and ad unworthy.
Want to fix a child – Melita says: With this – 45 minutes to an hour – you see it in front of your eyes. It’s instant. A life and lives have been changed. That really appeals to me.
They give because they see amazing transformation of children and have easy access to contributing.
So for you, what makes an Operation Smile call different from other calls you may take:
Decision is personal and emotional and may want to share how they feel
Caller are often older and require patience, respect and a high level of service
They may be questioning their decision and need affirmation
They want to know that their donation will help a child
Tone on an Operation Smile call should be calm, gracious and sincere. Active listening and responding to their questions and statements is encouraged, returning then to the script. This is no a high energy call, but one that requires empathy and gratitude.
A frequently asked question is:
If the medical volunteers provide the surgery for free, why do we need donors, and what does their support provide?