4. openathens.org
Our problem domain
• Identity and access management technology has become a complex
landscape of technical solutions and software to navigate – rather than
focusing on the important role it plays in the world.
6. openathens.org
Our vision
• To help people achieve great things by removing barriers to knowledge
• To be the world’s most user-friendly information access management
experience.
Our mission
20. openathens.org
What next?
• Onboarding/Self-service
• Role based access
• Multi-factor authentication
• Resource management overhaul
• Reporting API
• Service Provider reporting
• Further out:
• Simpler tools within OpenAthens – focused on different users
• Local account management improvements
Specific to us: we want to make things easy and lead the way
Vision: for the UK to be the most digitally advanced higher and further education and research nation in the world
Mission: to enable people in higher education, further education and skills in the UK to perform at the forefront of international practice by exploiting fully the possibilities of modern digital empowerment, content and connectivity
Core focus of our market interaction
Very rarely the budget holder but the majority are big influencers
Our main focus with IT is during set up and on-boarding
We are challenging ourselves NOT to dwell on the technology, but talk about the value we bring
Recent research shows our customers don’t want, or need to talk about the technology – they want a great experience for end users and better insight from their reports and a simple to use service
Simplicity – our organising thought is knowledge made easy