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Open Source, Open Standards, & Open Vendors
The document discusses the challenges and processes involved in service development and troubleshooting within the context of open-source and closed-source solutions, particularly in relation to network function virtualization (NFV). It outlines the steps from service design to ongoing operations while highlighting the differences in troubleshooting between closed and open-source environments. Emphasis is placed on how open-source contributions can facilitate problem resolution compared to closed source alternatives.
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- 1. Open Source, OpenStandards & Open Vendors Dr. Eyal Felstaine Amdocs CTO ONS, April 2017
- 2. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs2 Service Development life cycle Self Service Portal NFV-O Network Instance view Distribution5 Packaging 4 Testing 3 2 DesignOnboarding1 READY Debug and re-design Policies / Workflow EP EP VNF VNF VNF EP EP VNF VNF VNF Policies / Workflow ISSUE VNFVNFVNFVNF Endpoint Endpoint Policies Workflow VNF VNF VNF Endpoint Endpoint Policies Workflow VNF VNF VNF Operations6 ISSUE Debug and re-design Dr. Eyal Felstaine, Amdocs CTO
- 3. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs3 Operator’s hurdle to introduce new service Service design VNF testing: automation script in sand box Get VNF Package VNF Certification Lab VNF modification and enrichment VNF distribution to catalog Service approval process Start Running service E2E in sand box Service distribution to catalog Engineering
- 4. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs4 End? Operations Performance Monitoring Service Provisioning Network Configuration Ongoing Updates/ Upgrades Maintenance troubleshooting
- 5. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs5 Troubleshooting NFV issue Closed Source solution Massively deployed open source Dr. Eyal Felstaine, Amdocs CTO
- 6. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs6 Troubleshooting an NFV issue VNF vendor CSP in production Closed source $ Orchestrator $ 1. Automation script doesn’t run 2. Operations notify engineering 3. Engineering notify VNF vendor tech support 4. Tech support discusses with product manager 5. VNF product manager discusses with orchestrator product manager 6. Development starts on both sides 7. Testing 8. F2F meeting to triangulate the issue Operations Engineering ERROR 2 1 Product management Development Testing Tech support 5 88 6 7 Product management Development Testing Tech support 6 7 4 3 5 8 – Closed sources Dr. Eyal Felstaine, Amdocs CTO
- 7. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs7 VNF vendor CSP in production Open Source Orchestrator 1. Automation script doesn’t run 2. Due to automation script problem Operations notify engineering 3. Engineering notify VNF vendor tech support 4. VNF vendor contributes code in order to fix the problem Operations ERROR 2 1 3 4 4 Engineering Troubleshooting an NFV issue – with open source Dr. Eyal Felstaine, Amdocs CTO
- 8. Information Security Level2 – Sensitive © 2017 – Proprietary & Confidential Information of Amdocs8 Troubleshooting an NFV issue Closed source solution Massively deployed open source Dr. Eyal Felstaine, Amdocs CTO Closed source $ Orchestrator $
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