SlideShare a Scribd company logo
Background

  1986: Micro Market Business Centre founded

  2003: First OnServe “Managed Services” Client

  2005: Microsoft Gold Certified Partner status

  2008: Medium Business of the Year - Greater
            Kingston Chamber of Commerce

  2011: Managing over 1,200 Servers and Desktops
Common issues which lead to IT frustration
•   Always something wrong
•   Systems unavailable
•   “Why can’t I print?”
•   Backups failing
•   Patches and updates: “Who’s in charge?”
•   Software upgrades
•   Antivirus and spam problems
•   3rd party vendor support
•   Equipment out of date
•   No security
•   Staff training
•   Hassles of dealing with IT yourself
•   Budgeting is impossible
•   Support unavailable when you need it
The OnServe Difference

  We provide everything your organisation requires…

  End User Support

  Real time Management & Monitoring

  Backup & Disaster recovery strategies

  Complete Network Security

  3rd party vendor support
Benefits of OnServe
  24 x 7 x 365 monitoring and maintenance
  Provide complete IT System Management
  Help Desk Support for end users
  Team of Certified IT Professionals
  Improved IT System Performance
  Refreshment strategies
  License management
  Green solutions
  Virtualisation
Next Step:



   Meet with you (one-on-one)to review your specific
needs as it pertains to your industry

   Provide OnServe Managed Services Proposal

More Related Content

Viewers also liked

Konekme
KonekmeKonekme
Konekme
lylekeith
 
Impulsor de la consultora Redacción: Palmieri
Impulsor de la consultora Redacción: PalmieriImpulsor de la consultora Redacción: Palmieri
Impulsor de la consultora Redacción: Palmieri
Ricardo Palmieri
 
Axiom Detective Division
Axiom Detective DivisionAxiom Detective Division
Axiom Detective Division
Rui Miguel
 
Port Manteau
Port ManteauPort Manteau
Port Manteau
shonnamcnasby
 
Axiom Detective Division
Axiom Detective DivisionAxiom Detective Division
Axiom Detective Division
Rui Miguel
 
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
Ricardo Palmieri
 
Texas s ta r chart
Texas s ta r chartTexas s ta r chart
Texas s ta r chart
bethanyjmathews
 
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
Диджитал агентство "Мир Рекламы"
 
OnServe
OnServeOnServe
OnServe
OnServe
 
abuso profecía
abuso profecíaabuso profecía
abuso profecía
Carlos Salas
 
Playing in the Same Sandbox: MySQL and Oracle
Playing in the Same Sandbox:  MySQL and OraclePlaying in the Same Sandbox:  MySQL and Oracle
Playing in the Same Sandbox: MySQL and Oracle
lynnferrante
 
RTB. Выбирайте аудиторию, а не площадки
RTB. Выбирайте аудиторию, а не площадкиRTB. Выбирайте аудиторию, а не площадки
RTB. Выбирайте аудиторию, а не площадки
Диджитал агентство "Мир Рекламы"
 
Платите только за заявки!
Платите только за заявки!Платите только за заявки!
Платите только за заявки!
Диджитал агентство "Мир Рекламы"
 
Cloud computing strategy_0
Cloud computing strategy_0Cloud computing strategy_0
Cloud computing strategy_0
KANKIPADU
 
SIP!
SIP!SIP!
Florante at laura
Florante at lauraFlorante at laura
Florante at laura
theniceguy17
 
Презентация диджитал агентства "Мир рекламы"
Презентация диджитал агентства "Мир рекламы"Презентация диджитал агентства "Мир рекламы"
Презентация диджитал агентства "Мир рекламы"
Диджитал агентство "Мир Рекламы"
 

Viewers also liked (17)

Konekme
KonekmeKonekme
Konekme
 
Impulsor de la consultora Redacción: Palmieri
Impulsor de la consultora Redacción: PalmieriImpulsor de la consultora Redacción: Palmieri
Impulsor de la consultora Redacción: Palmieri
 
Axiom Detective Division
Axiom Detective DivisionAxiom Detective Division
Axiom Detective Division
 
Port Manteau
Port ManteauPort Manteau
Port Manteau
 
Axiom Detective Division
Axiom Detective DivisionAxiom Detective Division
Axiom Detective Division
 
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
Conferencia "Cómo redactar un convincente informe para un proyecto de diseño"
 
Texas s ta r chart
Texas s ta r chartTexas s ta r chart
Texas s ta r chart
 
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
Умное SEO. Привлечение пользователей дешевле, чем с контекста и быстрее, чем ...
 
OnServe
OnServeOnServe
OnServe
 
abuso profecía
abuso profecíaabuso profecía
abuso profecía
 
Playing in the Same Sandbox: MySQL and Oracle
Playing in the Same Sandbox:  MySQL and OraclePlaying in the Same Sandbox:  MySQL and Oracle
Playing in the Same Sandbox: MySQL and Oracle
 
RTB. Выбирайте аудиторию, а не площадки
RTB. Выбирайте аудиторию, а не площадкиRTB. Выбирайте аудиторию, а не площадки
RTB. Выбирайте аудиторию, а не площадки
 
Платите только за заявки!
Платите только за заявки!Платите только за заявки!
Платите только за заявки!
 
Cloud computing strategy_0
Cloud computing strategy_0Cloud computing strategy_0
Cloud computing strategy_0
 
SIP!
SIP!SIP!
SIP!
 
Florante at laura
Florante at lauraFlorante at laura
Florante at laura
 
Презентация диджитал агентства "Мир рекламы"
Презентация диджитал агентства "Мир рекламы"Презентация диджитал агентства "Мир рекламы"
Презентация диджитал агентства "Мир рекламы"
 

Similar to OnServe

Andy Malone - Microsoft office 365 security deep dive
Andy Malone - Microsoft office 365 security deep diveAndy Malone - Microsoft office 365 security deep dive
Andy Malone - Microsoft office 365 security deep dive
Nordic Infrastructure Conference
 
CEO's Guide to Effective IT Management
CEO's Guide to Effective IT ManagementCEO's Guide to Effective IT Management
CEO's Guide to Effective IT Management
dhaydenSlide
 
CEO's Guide Effective IT Management
CEO's Guide Effective IT ManagementCEO's Guide Effective IT Management
CEO's Guide Effective IT Management
guest86c967
 
Andrew Shepherd - Rethink the service desk role to change its image forever
Andrew Shepherd - Rethink the service desk role to change its image foreverAndrew Shepherd - Rethink the service desk role to change its image forever
Andrew Shepherd - Rethink the service desk role to change its image forever
itSMF UK
 
Resume
ResumeResume
Resume
Ravi C L
 
Company profile
Company profileCompany profile
Company profile
CDS
 
FH-Networking, LLC Services
FH-Networking, LLC ServicesFH-Networking, LLC Services
FH-Networking, LLC Services
Justin Foltz
 
IT OUTSOURCING AND SOLUTIONS
IT OUTSOURCING AND SOLUTIONSIT OUTSOURCING AND SOLUTIONS
IT OUTSOURCING AND SOLUTIONS
TechExpert
 
CEO's Guide to Effective IT Management
CEO's Guide to Effective IT ManagementCEO's Guide to Effective IT Management
CEO's Guide to Effective IT Management
guest64c5c
 
TechExpert support_maintenance
TechExpert support_maintenanceTechExpert support_maintenance
TechExpert support_maintenance
TechExpert
 
Techexpert_support_maintenance
Techexpert_support_maintenanceTechexpert_support_maintenance
Techexpert_support_maintenance
Olga Shafran
 
MTB03015USEN.PDF
MTB03015USEN.PDFMTB03015USEN.PDF
MTB03015USEN.PDF
Marisol Rawlins
 
Steven Tercier IT Resume 2016
Steven Tercier IT Resume 2016Steven Tercier IT Resume 2016
Steven Tercier IT Resume 2016
steven tercier
 
Proactive IT-Management
Proactive IT-ManagementProactive IT-Management
Proactive IT-Management
Jan B. Michanek
 
All Covered Finance_Brochure
All Covered Finance_BrochureAll Covered Finance_Brochure
All Covered Finance_Brochure
Carolyn Tarrant
 
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
AllianceTechnologies
 
Managed It Services
Managed It ServicesManaged It Services
Managed It Services
sanaq951
 
Merritt One Managed Services
Merritt One Managed ServicesMerritt One Managed Services
Merritt One Managed Services
nahumchiu
 
MerrittOneTechnologies Managed Services
MerrittOneTechnologies Managed ServicesMerrittOneTechnologies Managed Services
MerrittOneTechnologies Managed Services
guest97895bc
 
DotComGuy MSP Presentation
DotComGuy MSP PresentationDotComGuy MSP Presentation
DotComGuy MSP Presentation
DotComGuy
 

Similar to OnServe (20)

Andy Malone - Microsoft office 365 security deep dive
Andy Malone - Microsoft office 365 security deep diveAndy Malone - Microsoft office 365 security deep dive
Andy Malone - Microsoft office 365 security deep dive
 
CEO's Guide to Effective IT Management
CEO's Guide to Effective IT ManagementCEO's Guide to Effective IT Management
CEO's Guide to Effective IT Management
 
CEO's Guide Effective IT Management
CEO's Guide Effective IT ManagementCEO's Guide Effective IT Management
CEO's Guide Effective IT Management
 
Andrew Shepherd - Rethink the service desk role to change its image forever
Andrew Shepherd - Rethink the service desk role to change its image foreverAndrew Shepherd - Rethink the service desk role to change its image forever
Andrew Shepherd - Rethink the service desk role to change its image forever
 
Resume
ResumeResume
Resume
 
Company profile
Company profileCompany profile
Company profile
 
FH-Networking, LLC Services
FH-Networking, LLC ServicesFH-Networking, LLC Services
FH-Networking, LLC Services
 
IT OUTSOURCING AND SOLUTIONS
IT OUTSOURCING AND SOLUTIONSIT OUTSOURCING AND SOLUTIONS
IT OUTSOURCING AND SOLUTIONS
 
CEO's Guide to Effective IT Management
CEO's Guide to Effective IT ManagementCEO's Guide to Effective IT Management
CEO's Guide to Effective IT Management
 
TechExpert support_maintenance
TechExpert support_maintenanceTechExpert support_maintenance
TechExpert support_maintenance
 
Techexpert_support_maintenance
Techexpert_support_maintenanceTechexpert_support_maintenance
Techexpert_support_maintenance
 
MTB03015USEN.PDF
MTB03015USEN.PDFMTB03015USEN.PDF
MTB03015USEN.PDF
 
Steven Tercier IT Resume 2016
Steven Tercier IT Resume 2016Steven Tercier IT Resume 2016
Steven Tercier IT Resume 2016
 
Proactive IT-Management
Proactive IT-ManagementProactive IT-Management
Proactive IT-Management
 
All Covered Finance_Brochure
All Covered Finance_BrochureAll Covered Finance_Brochure
All Covered Finance_Brochure
 
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
Solving Your IT Challenges with Alliance Technologies and Invision Managed Se...
 
Managed It Services
Managed It ServicesManaged It Services
Managed It Services
 
Merritt One Managed Services
Merritt One Managed ServicesMerritt One Managed Services
Merritt One Managed Services
 
MerrittOneTechnologies Managed Services
MerrittOneTechnologies Managed ServicesMerrittOneTechnologies Managed Services
MerrittOneTechnologies Managed Services
 
DotComGuy MSP Presentation
DotComGuy MSP PresentationDotComGuy MSP Presentation
DotComGuy MSP Presentation
 

Recently uploaded

GenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizationsGenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizations
kumardaparthi1024
 
Serial Arm Control in Real Time Presentation
Serial Arm Control in Real Time PresentationSerial Arm Control in Real Time Presentation
Serial Arm Control in Real Time Presentation
tolgahangng
 
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
Neo4j
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
DianaGray10
 
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 202420240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
Matthew Sinclair
 
Artificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopmentArtificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopment
Octavian Nadolu
 
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with SlackLet's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
shyamraj55
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Safe Software
 
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 202420240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
Matthew Sinclair
 
Programming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup SlidesProgramming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup Slides
Zilliz
 
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptxHow to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
danishmna97
 
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the  Possible with Graph - Q2 2024GraphSummit Singapore | The Art of the  Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
Neo4j
 
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
Neo4j
 
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AIMind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
Kumud Singh
 
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfUnlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Malak Abu Hammad
 
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
Neo4j
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
Zilliz
 
RESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for studentsRESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for students
KAMESHS29
 
Mariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceXMariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceX
Mariano Tinti
 
20240607 QFM018 Elixir Reading List May 2024
20240607 QFM018 Elixir Reading List May 202420240607 QFM018 Elixir Reading List May 2024
20240607 QFM018 Elixir Reading List May 2024
Matthew Sinclair
 

Recently uploaded (20)

GenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizationsGenAI Pilot Implementation in the organizations
GenAI Pilot Implementation in the organizations
 
Serial Arm Control in Real Time Presentation
Serial Arm Control in Real Time PresentationSerial Arm Control in Real Time Presentation
Serial Arm Control in Real Time Presentation
 
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
GraphSummit Singapore | Graphing Success: Revolutionising Organisational Stru...
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
 
20240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 202420240609 QFM020 Irresponsible AI Reading List May 2024
20240609 QFM020 Irresponsible AI Reading List May 2024
 
Artificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopmentArtificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopment
 
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with SlackLet's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
 
20240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 202420240605 QFM017 Machine Intelligence Reading List May 2024
20240605 QFM017 Machine Intelligence Reading List May 2024
 
Programming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup SlidesProgramming Foundation Models with DSPy - Meetup Slides
Programming Foundation Models with DSPy - Meetup Slides
 
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptxHow to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
 
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the  Possible with Graph - Q2 2024GraphSummit Singapore | The Art of the  Possible with Graph - Q2 2024
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024
 
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
GraphSummit Singapore | Enhancing Changi Airport Group's Passenger Experience...
 
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AIMind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
 
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfUnlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
 
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
 
RESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for studentsRESUME BUILDER APPLICATION Project for students
RESUME BUILDER APPLICATION Project for students
 
Mariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceXMariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceX
 
20240607 QFM018 Elixir Reading List May 2024
20240607 QFM018 Elixir Reading List May 202420240607 QFM018 Elixir Reading List May 2024
20240607 QFM018 Elixir Reading List May 2024
 

OnServe

  • 1.
  • 2. Background 1986: Micro Market Business Centre founded 2003: First OnServe “Managed Services” Client 2005: Microsoft Gold Certified Partner status 2008: Medium Business of the Year - Greater Kingston Chamber of Commerce 2011: Managing over 1,200 Servers and Desktops
  • 3. Common issues which lead to IT frustration • Always something wrong • Systems unavailable • “Why can’t I print?” • Backups failing • Patches and updates: “Who’s in charge?” • Software upgrades • Antivirus and spam problems • 3rd party vendor support • Equipment out of date • No security • Staff training • Hassles of dealing with IT yourself • Budgeting is impossible • Support unavailable when you need it
  • 4. The OnServe Difference We provide everything your organisation requires… End User Support Real time Management & Monitoring Backup & Disaster recovery strategies Complete Network Security 3rd party vendor support
  • 5. Benefits of OnServe 24 x 7 x 365 monitoring and maintenance Provide complete IT System Management Help Desk Support for end users Team of Certified IT Professionals Improved IT System Performance Refreshment strategies License management Green solutions Virtualisation
  • 6. Next Step: Meet with you (one-on-one)to review your specific needs as it pertains to your industry Provide OnServe Managed Services Proposal