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Convenience and Instant Gratification
One of the primary reasons people are drawn to online
shopping is the unparalleled convenience it offers.
Anticipation and Excitement of
Receiving Packages
The anticipation and excitement of receiving packages are
unique to online shopping. The process of tracking an order,
eagerly awaiting its arrival, and finally receiving the package at
your doorstep triggers a sense of joy and fulfillment.
The Power of Choice
Online shopping opens up a world of choices that can
overwhelm consumers. Psychologically, the abundance of
options can lead to a phenomenon known as choice
overload
Social Influence and Social Proof
Human beings are inherently social creatures, and the
influence of others plays a significant role in our
decision-making.
Retail Therapy and Mood Enhancement
Retail therapy refers to the act of shopping as a means of
improving one’s mood and emotional well-being. Online
shopping provides an avenue for individuals to indulge in
retail therapy from the comfort of their homes.
Impact on Consumer Behaviour
The psychological factors discussed above have a significant
impact on consumer behavior. Online shoppers are more
likely to make purchases when they feel convenient, excited,
and confident in their choices.
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Online Shopping Psychology.pptx

  • 1.
  • 2. Convenience and Instant Gratification One of the primary reasons people are drawn to online shopping is the unparalleled convenience it offers.
  • 3. Anticipation and Excitement of Receiving Packages The anticipation and excitement of receiving packages are unique to online shopping. The process of tracking an order, eagerly awaiting its arrival, and finally receiving the package at your doorstep triggers a sense of joy and fulfillment.
  • 4. The Power of Choice Online shopping opens up a world of choices that can overwhelm consumers. Psychologically, the abundance of options can lead to a phenomenon known as choice overload
  • 5. Social Influence and Social Proof Human beings are inherently social creatures, and the influence of others plays a significant role in our decision-making.
  • 6. Retail Therapy and Mood Enhancement Retail therapy refers to the act of shopping as a means of improving one’s mood and emotional well-being. Online shopping provides an avenue for individuals to indulge in retail therapy from the comfort of their homes.
  • 7. Impact on Consumer Behaviour The psychological factors discussed above have a significant impact on consumer behavior. Online shoppers are more likely to make purchases when they feel convenient, excited, and confident in their choices.