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Online Communities Emerge
 A Student Affairs Response




 Molly S. Kinne
 Elizabeth J. Barnett
Introduction to Online
               Communities
   Sixdegrees.com
     Six Degrees was developed in 1997
     1st Online community
   Friendster
     Created in 2002
     Open to anyone
     Post photos and review music, movies etc
   My Space
     Created in 2003
     Open to anyone
     Allows people to have blogs/live journals
Facebook
   About Facebook
        Created in 2004 by Mark Zuckerberg
        Open to only those with a .edu email
        Users connect to users at their school and other universities
        Profile can include photos, interests and personal information
        7th most visited site on the internet


   Why we chose to focus on Facebook
        Experiences, both positive and negative
        Conversations and discussions with colleagues regarding the
         topic
Goals of Our Presentation

   Give of an overview of Online Communities

   Share our research

   Specifics examples at Ohio University

   An opportunity to share and discuss
Our Research
   Qualitative Research
       Mixed Method Study
         Interviews
              Key administrators and personnel at Ohio University
         Surveys
              Ohio College Personnel Association
              Our network of colleagues
              Set a total of 79 surveys, 21 surveys returned
         Media  Content Analysis
         Literature Review
Demographics
                                        Institution Size:
   Type of Departments:                    4   large
       6   residence life/housing
                                            5   mid sized
                                            8   small
       6   student activities
                                            8   private
       2   greek life
                                            3   public
       1   student center mgmt
       3   judiciaries                 Type of Campus:
       1   campus safety                   10 residential
       3   orientation/first year          6 commuter
       1   multicultural
                                            15 between 13-23
                                            4 students are 23 and
                                             older
Emerging Themes
 All respondents have used facebook or
  heard about it from students, colleagues,
  staff or articles.
 Tool as communication
       Administrators, fellow student
 Develop small communities with in a larger
  area
 Advertise for events and parties
 A partial or full reflection on campus culture
       Drinking, Party Culture, Policy Violations
“It amazes me when
we are trying to find a
student….

and one of our student
workers replies…….



check facebook…their cell phone is on
there…”
Communication

   Positive Trends
       Students use it to find each other and connect
       Students can interact online but never meet
       Use to find out personal interests, relationship status
        etc
       Students look people up from classes, parties, potential
        roommates etc

   Negative Trends
       All personal info is listed: rooms #’s etc
       Communication is exaggerated, misinterpreted
       Stalking / Harassment / Identity Theft
“[Facebook] is only from the
perspectives of the students
who are using it…and…only
the racy/interesting/etc. is
going to get posted. ”




 “…some of the uglier aspects of…facebook
 provide a truer look into the realities of our
 student body. ”
Community Development
   Proactive Communities           Negative Communities
       Student organizations           Hate groups about
        use it to create an              members/persons
        identity                        Groups that don’t
       Halls/Complex/Floor              reflect the true culture
        section groups                  Students don’t leave
       Intramural and Team              their room: no
        Groups
                                         community
       Academic Classes:
        professor requested it
                                        Time on facebook and
                                         not attending functions
“The PULSE feature
of Facebook….
tells you [the top 10]
current interests at a
school and how they
change day-to-day.


That really is a marketer’s dream come true.”
Advertising
   Beneficial Uses
       RA Recruitment
       Peer Leaders                       CONCERT:
                                            Counting
       Orientation Leaders
                                          Crows in the
       Univ. sponsored events              Convo!!!!
            Speakers, plays, concerts
             etc                         KEG
       Student Org. events              PARTY:
                                         Stimson!

   Unfavorable
       Parties on/off campus
“Students tend to use
   facebook as a means of
displaying their recent binge
 drinking photographs and
various other indiscretions.
  This becomes difficult,
    because seeing your
‘outstanding campus leader’


playing beer pong, underage, in the residence halls does
                           .”
not necessarily instill hope
Partial/Full Reflection of Culture

   Alcohol Consumption
       Profiles/Groups all about binge drinking
       More groups on alcohol than other things

   Policy Violations
       Underage consumption photos
       What is our role when we see this?

   Exaggeration of the true culture
       Profiles detailing binge episodes--not really what goes
        on
“Use it, don’t react
irrationally, understand the
target market that is using it,
help educate students as to
the potential ramifications of
usage, and understand
implications for the college
[or university]”
Summary of Research

   Student affairs professionals agree their
    needs to be a response
     Policy Development: Residence Life, Housing,
      Judicial Affairs, Legal Affairs
     Educational Approach
         Following   up with students about what is in their
          profile
         Helping them understand public vs. private
Utilization of Facebook at OU

   Positive Strategies
       Residence Life
            Complex Communities
            Floor Sections
            Hall Councils

       Student Activities
            Network of student leaders
            Advertising Events
            Student Organizations
Residence Life: Complex
     Communities
Residence Life: Floor Sections
Residence Life: Hall Councils
Student Activities
Examples of Facebook Groups

   OU Students for Chipotle
   OU Students for Apple Computers
   Athens Non Drinkers
   Family Guy
   OU students for Calvin and Hobbes
   Various Res. Life Staff Groups
   OU for Chili at Taco Bell
Down side of Facebook…
   Groups that reflect use of alcohol
       Natty Light Drinkers of America
       Blacked out on Court Street
       Groups that reflect how many times they’ve been
        written up

   Used as a tool to stalk someone
   Affected the way Greek Recruitment occurred

   Used as a tool to emotionally harm others
       Creation of groups that are hateful
Recommendations
 Utilize Privacy Policy of Facebook.com
 Creation of policies to include “cyber-space”
       Judicial polices that reflect technology such as
        Facebook.com
 Educate Professional and Student Staff
 Use it as a tool to educate, not look for
  violations
       Programming, Individual Interventions
   Professional Staff Ethical Use
Questions?
For more information:

Molly Kinne
Kinne@ohiou.edu

Elizabeth Barnett
Barnette@ohiou.edu

Ohio University
Department of Residence Life
740.593.4095



             Thank You for coming!!!

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Online Communities Emerge

  • 1. Online Communities Emerge A Student Affairs Response Molly S. Kinne Elizabeth J. Barnett
  • 2. Introduction to Online Communities  Sixdegrees.com  Six Degrees was developed in 1997  1st Online community  Friendster  Created in 2002  Open to anyone  Post photos and review music, movies etc  My Space  Created in 2003  Open to anyone  Allows people to have blogs/live journals
  • 3. Facebook  About Facebook  Created in 2004 by Mark Zuckerberg  Open to only those with a .edu email  Users connect to users at their school and other universities  Profile can include photos, interests and personal information  7th most visited site on the internet  Why we chose to focus on Facebook  Experiences, both positive and negative  Conversations and discussions with colleagues regarding the topic
  • 4. Goals of Our Presentation  Give of an overview of Online Communities  Share our research  Specifics examples at Ohio University  An opportunity to share and discuss
  • 5. Our Research  Qualitative Research  Mixed Method Study  Interviews  Key administrators and personnel at Ohio University  Surveys  Ohio College Personnel Association  Our network of colleagues  Set a total of 79 surveys, 21 surveys returned  Media Content Analysis  Literature Review
  • 6. Demographics  Institution Size:  Type of Departments:  4 large  6 residence life/housing  5 mid sized  8 small  6 student activities  8 private  2 greek life  3 public  1 student center mgmt  3 judiciaries  Type of Campus:  1 campus safety  10 residential  3 orientation/first year  6 commuter  1 multicultural  15 between 13-23  4 students are 23 and older
  • 7. Emerging Themes  All respondents have used facebook or heard about it from students, colleagues, staff or articles.  Tool as communication  Administrators, fellow student  Develop small communities with in a larger area  Advertise for events and parties  A partial or full reflection on campus culture  Drinking, Party Culture, Policy Violations
  • 8. “It amazes me when we are trying to find a student…. and one of our student workers replies……. check facebook…their cell phone is on there…”
  • 9. Communication  Positive Trends  Students use it to find each other and connect  Students can interact online but never meet  Use to find out personal interests, relationship status etc  Students look people up from classes, parties, potential roommates etc  Negative Trends  All personal info is listed: rooms #’s etc  Communication is exaggerated, misinterpreted  Stalking / Harassment / Identity Theft
  • 10. “[Facebook] is only from the perspectives of the students who are using it…and…only the racy/interesting/etc. is going to get posted. ” “…some of the uglier aspects of…facebook provide a truer look into the realities of our student body. ”
  • 11. Community Development  Proactive Communities  Negative Communities  Student organizations  Hate groups about use it to create an members/persons identity  Groups that don’t  Halls/Complex/Floor reflect the true culture section groups  Students don’t leave  Intramural and Team their room: no Groups community  Academic Classes: professor requested it  Time on facebook and not attending functions
  • 12. “The PULSE feature of Facebook…. tells you [the top 10] current interests at a school and how they change day-to-day. That really is a marketer’s dream come true.”
  • 13. Advertising  Beneficial Uses  RA Recruitment  Peer Leaders CONCERT: Counting  Orientation Leaders Crows in the  Univ. sponsored events Convo!!!!  Speakers, plays, concerts etc KEG  Student Org. events PARTY: Stimson!  Unfavorable  Parties on/off campus
  • 14. “Students tend to use facebook as a means of displaying their recent binge drinking photographs and various other indiscretions. This becomes difficult, because seeing your ‘outstanding campus leader’ playing beer pong, underage, in the residence halls does .” not necessarily instill hope
  • 15. Partial/Full Reflection of Culture  Alcohol Consumption  Profiles/Groups all about binge drinking  More groups on alcohol than other things  Policy Violations  Underage consumption photos  What is our role when we see this?  Exaggeration of the true culture  Profiles detailing binge episodes--not really what goes on
  • 16. “Use it, don’t react irrationally, understand the target market that is using it, help educate students as to the potential ramifications of usage, and understand implications for the college [or university]”
  • 17. Summary of Research  Student affairs professionals agree their needs to be a response  Policy Development: Residence Life, Housing, Judicial Affairs, Legal Affairs  Educational Approach  Following up with students about what is in their profile  Helping them understand public vs. private
  • 18. Utilization of Facebook at OU  Positive Strategies  Residence Life  Complex Communities  Floor Sections  Hall Councils  Student Activities  Network of student leaders  Advertising Events  Student Organizations
  • 19. Residence Life: Complex Communities
  • 23. Examples of Facebook Groups  OU Students for Chipotle  OU Students for Apple Computers  Athens Non Drinkers  Family Guy  OU students for Calvin and Hobbes  Various Res. Life Staff Groups  OU for Chili at Taco Bell
  • 24. Down side of Facebook…  Groups that reflect use of alcohol  Natty Light Drinkers of America  Blacked out on Court Street  Groups that reflect how many times they’ve been written up  Used as a tool to stalk someone  Affected the way Greek Recruitment occurred  Used as a tool to emotionally harm others  Creation of groups that are hateful
  • 25. Recommendations  Utilize Privacy Policy of Facebook.com  Creation of policies to include “cyber-space”  Judicial polices that reflect technology such as Facebook.com  Educate Professional and Student Staff  Use it as a tool to educate, not look for violations  Programming, Individual Interventions  Professional Staff Ethical Use
  • 27. For more information: Molly Kinne Kinne@ohiou.edu Elizabeth Barnett Barnette@ohiou.edu Ohio University Department of Residence Life 740.593.4095 Thank You for coming!!!

Editor's Notes

  1. Liz
  2. Molly
  3. Molly
  4. Liz Popular media/press/no scholarly Recent articles from new york times
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  6. Molly
  7. Liz - start slide - positive
  8. You can advertise for whatever you want, Molly
  9. Not all schools have said this--it is just several respondents said that.
  10. Molly
  11. molly
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  13. liz
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