This document discusses the opportunity for businesses in online communities. It notes that over 90% of B2B buyers now start their buying process online by researching companies. Most business buyers believe companies should have a social media presence and interact online, not just present information. The document provides tips for businesses to create an online marketing strategy, participate in online communities, and advertise online to engage with potential customers as technology changes how information flows. It emphasizes setting a clear online strategy integrated with an overall business plan.