Onegini provides a cloud-based customer identity and access management (CIAM) platform called Onegini Identity Cloud. The platform allows organizations to centrally manage user registration, authentication, authorization and access across websites and mobile apps. It offers features such as single sign-on, multi-brand support, integration with external identity providers and APIs for integration with other systems. The platform aims to simplify access management and improve security, compliance and customer experience for online businesses.

1. www.onegini.com
BROCHURE
At Onegini we care about making online business easy and safe.
After all everyone’s daily life is moving online. That is why we’ve
developed Onegini Identity Cloud. With Onegini Identity Cloud,
organisations in regulated industries don’t have to worry about the
registration, identification, authentication and lifecycle management
of their customers, agents and brokers.
Do you want to benefit from business enablement, operational
efficiency, enhanced customer experience, improved security and
facilitated compliance within your organisation? 45 million users
are already experiencing the value of Onegini Identity Cloud for
online business. But this is just the beginning. End of 2022, our
ambition is to unburden 100 million users. Read further to check
out what Onegini Identity Cloud can do for your business!
ONEGINI IDENTITY CLOUD
Onegini, the CIAM specialist for regulated industries

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INDEX
THE VALUE OF CIAM FOR YOUR ONLINE BUSINESS 3
WHY ONEGINI IDENTITY CLOUD? 6
- NO-CODE SECURITY 6
- OMNI-CHANNEL SOLUTION 7
- PROVEN B2C & B2B USE CASES 8
- INTEGRATION WITH INDUSTRY-SPECIFIC SYSTEMS 9
- EXTERNAL IDENTITY PROVIDERS 9
- TRULY EUROPEAN VENDOR WITH RELEVANT CHECKMARKS 9
ONEGINI IDENTITY CLOUD – FUNCTIONALITIES 10
- IDENTITY & SINGLE SIGN ON 10
- MULTI-BRAND 10
- DELEGATED ADMINISTRATION FOR BUSINESS PARTNERS 10
- CUSTOMER SERVICE 10
- SELF STYLING 11
- MOBILE IDENTITY & ACCESS 11
PROVIDING A FUTURE PROOF PRODUCT OFFERING 11
- SUPPORT MODELS 12
GET IN TOUCH! 12

3. Business Enablement and Operational Efficiency: The costs for
security and access (Capex & Opex) will be reduced. No employees are
nessecary to maintain the service, since most commercial technology is
SaaS-only.
Enhanced Customer Experience: 89% of organisations will compete
on customer experience alone in 2020. With a centralised CIAM platform,
it is possible to use features such as progressive profiling and social
media integrations, and to unify customer experience across channels
and identity proofing to enhance the customer experience for access
management.
Improved Security and Facilitated Compliance: Fraud, identity theft,
data breaches and hacking accounts are on the rise. A centralised CIAM
platform will offer features such as Strong Customer Authtenication,
DDOS Prevention and Security Monitoring. Multiple levels of security and
complete audit trails are available to improve security at the front door.
THE VALUE OF CIAM FOR YOUR ONLINE BUSINESS
3
Over the last 10 years, many organisations have developed multiple
portals, both within the consumer and the business domain, to have an
online presence. In several cases these portals were supported by mo-
bile applications. Most portals were homegrown solutions, with main-
tenance on premise. Security, access management and digital identity
lifecycle management were all separately included in these portals. As
a result, further development became costly and time-consuming, from
a business perspective as well as a security perspective, as in time both
disciplines became increasingly intertwined.
Many organisations have since decided to resolve this issue. They have
done so by setting up a central digital-identity solution (a so-called
CIAM solution) within their IT landscape. This solution secures all digital
identities as well as identifies and authenticates users. It also provides
users with easy, seamless and secure access to the various portals and
mobile applications (service providers). CIAM’s centralised configuration
results in benefits on three levels:
CIAM

4. SEAMLESS OMNICHANNEL CUSTOMER EXPERIENCE FOR B2C, B2B AND B2B2C
Many different business solutions, all acting as silos
Most business solutions are homegrown and run on premise
Access management is part of various different portals
Longer Time to Market since clients have to build all flows and integrations
< 20% online, no onboarding strategy
No seamless omnichannel customer experience
Many helpdesk calls
Lots of manual output
Access management has been decoupled and is centrally organized
Faster Time to Market for portals and identity management
The companies follow ‘reuse before buy before build’ principle
Most business solutions run as a SaaS service
There is 1 company broad ‘customer identity’
Seamless omnichannel customer experience for B2C, B2B and B2B2C
> 80% online thanks to use of identity proofing and external identity providers
Complete audit trail for security and compliance purposes
ONLINE 1.0
ONLINE 2.0
Mobile
One Partner Identity
B2B Integration
One Consumer Identity
Multiple Business Solutions
(silos & home built)
BASE CAMP
HAS YOUR DIGITAL TRANSFORMATION PROGRAM ALREADY PASSED
THE TURNING POINT?
TURNING
POINT
4

5. 5
As of today, commercial technologies are more popular than
‘homegrown’ solutions. According to Gartner, many organisations are
planning to adopt CIAM in the near future. Rapid growth is expected
and will result in a 72% adoption rate in 2022.
Onegini has a focused growth strategy in which we help highly regulated
organisations such as insurers, pension providers, health insurers and
wealth management banks, as they seek to organise security centrally
within their IT organisation. Helping them migrate from homegrown
solutions towards a modern customer identity and access management
platform is what we do best – by connecting decentralised platforms
and making the new IT environment intuitive and safe for customers,
agents and business partners to use. Our product roadmap is mainly
focused to further position Onegini as a CIAM specialist, in order to
unburden organisations with our ‘no-code security’ Identity Cloud. With
this platform, Onegini can help in a very short time by taking over their
applications’ entire security access management. In this way, customers
are able to develop and deploy applications much faster, which
considerably accelerates the time to market.
CIAM
MVP
Developer
Oriented IAM
IAM as part of
IaaS or PaaS
Multi-
constituency
IAM
CIAM
specialists
Technology Insight for Customer Identity and Access Management (05.2020)

6. We created Onegini Identity Cloud to make your online business easy
and safe. But why should you choose Onegini? The answer is simple:
Onegini Identity Cloud is the best choice for your organisation if you are
looking for:
A fully configurable solution: ‘no-code security’
A comprehensive omni-channel solution for web & mobile to create
a seamless customer experience
Proven B2C & B2B use cases with optimised customer flows to
maximise UX
Integration with industry-specific systems (i.e. CRM)
Out-of-the-box integration with each and every local external
e-identity provider
A truly European vendor which passed all the security and
compliancy checkmarks, applicable for regulated industries.
NO-CODE SECURITY
Based on the principle of no-code security, the strength of Onegini’s
Identity Cloud is to fully take care of security access management for
all your customer-facing applications. The platform is fully configurable,
negating the need to code new features yourself. This means that you
are able to develop and deploy applications much faster, considera-
bly accelerating your time to market compared to toolbox vendors or
homegrown solutions.
To gain maximum benefit, Onegini Identity Cloud must interact seamlessly
with your internal systems as well as relevant external applications.
For this, we have developed a range of flexible APIs in order to achieve
the smoothest possible integration.
WHY ONEGINI IDENTITY CLOUD?
6
CIAM
CONTROL
PANEL FOR
B2C & B2B
APPLICATIONS & APIs
IDENTITY PROVIDERS
MOBILE SOLUTIONS
PARTNER A
IS
PARTNER A
IS
APP C
APP B APP A
ON-PREMISES
IS
API
Social ID
Bank ID
Government
ID
Partner
Consumer
Broker

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OMNI-CHANNEL SOLUTION
Onegini’s digital identity lifecycle management functionality manages this
cross-channel service. As each user registers, they create a portable
digital identity to which all of their information is linked. This includes
information to identify and authenticate them when they sign in as well
as other relevant client data such as trusted devices, accounts, email
address and connected eIDs. Because of the portable nature of their
digital identity, clients can contact you and be identified and authenti-
cated on any channel you offer, enabling your employees and custo-
mers a frictionless and fully traceable online experience. For example,
a customer could start using one of your online services on a mobile
device and switch to a web portal, expecting to still be recognised and
continue where they left on the mobile device. Onegini Identity Cloud
fully supports web, mobile, chat, email and unburdens your service
desk.
Mobile
Chat
Voice
Email
Web

8. PROVEN B2C & B2B USE CASES
Onegini Identity Cloud includes more than 50 pre-configured user flows
and offers more than 150 different screens to unburden your users with
the use of proven technology. The flows are divided in the separate
processes we come across during a typical customer implementation:
migrate old users
registration
login/authentication
post login
authorisation and
self-service
With the configurable assurance levels, all journeys can differ in the
balance between experience and security.
8

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INTEGRATION WITH INDUSTRY-SPECIFIC SYSTEMS
Onegini integrates with many cloud-based applications out of the
box while OAuth, OIDC and SAML enable quick integration with most
backend apps. For insurance applications, it supports vendors such as
Intrasurance, Guidewire, Keylane, Salesforce, Oracle Insurance, and SAP
for Insurance. For the finance sector, it supports vendors such as Sopra
Banking, Five Degrees Matrix, Temenos, and EdgeVerve. Furthermore,
Onegini is listed as an official Salesforce Independent Software Vendor
(ISV) and passed Salesforce’s security tests with full colours.
EXTERNAL IDENTITY PROVIDERS
Onegini has an out of the box integration with the best known and most
used external identity providers for private and public use cases and
for B2C and B2B purposes. The following external identity providers are
supported, others can be added easily upon request:
eHerkenning: Onegini has a partnership with Digidentity - especially
interesting for financials who are currently using Digitaal Paspoort and
want to be helped in their migration towards eHerkenning
iDIN: Onegini is licensed as a DISP, meaning that Onegini can fully
unburden organisations ‘end to end’ with implementing iDIN, since
Onegini will also act as the contracting party.
Other integrations include:
TRULY EUROPEAN VENDOR WITH RELEVANT CHECKMARKS
Onegini Identity Cloud was developed for organizations within regulated
industries. That means our clients deal with highly sensitive personal
information, not to mention the security and privacy requirements
imposed by industry regulators. To guarantee this quality level, we
subscribe to various standards set by relevant industry bodies, and we
have internationally renowned certifications.
Onegini has been ISO/IEC 27001 certified since 2019. This proves
that our organization complies with all of the ISO standards for
securing information assets, both in our business and in the
products we deliver.
Onegini is SOC 2 compliant since 2020. SOC 2 compliance means
that Onegini has established and follows strict information security
policies and procedures. These policies cover the security, availability,
processing, integrity and confidentiality of customer data. This proves
that our organization has a strong control environment in place
which operates effectively.
Onegini is certified by the Secure Software Alliance (SSA), which
assesses the security of software using the independent standards
from the Framework for Secure Software.
For our SaaS solution, we have teamed up with Amazon Web Service
(AWS). The AWS infrastructure our product uses is ISO 27001, ISO
27018 en PCI DSS certified. On top of that, it also complies with the
ISAE 3402 standard. The data itself is securely stored in Dublin, Europe.

10. IDENTITY & SINGLE SIGN ON
The Onegini Identity Cloud module created for customer identity and
access management will provide easy and safe access to any type of
online service. Functional administrators will be able to fully configure
the way that their consumers and business partners register and login
by building up digital identities and providing various internal
authentification options. The module also includes third-party identity
verification and authentication.
MULTI-BRAND
With this module, Onegini Identity Cloud allows configuring multiple
brands or labels. Each brand will have its own user-interface styling
and identity store while the underlying registration and login processes
remain identical.
DELEGATED ADMINISTRATION FOR BUSINESS PARTNERS
Business partners with access to your online services are allowed to
manage their own users, with user access based on pre-determined
policies. This will save you time and money as your business partners
now won’t need to ask in case they need to add, update or delete users
and their authorisations.
CUSTOMER SERVICE
With this module, your customer service department will be able to
manage the digital-identity attributes of your consumers and business
partners. If you want to keep using your existing customer service
application, our APIs will extend this functionality to your current
platform.
10
ONEGINI IDENTITY CLOUD – FUNCTIONALITIES

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SELF STYLING
Self Styling enables front-end developers to create and upload
company-specific templates, allowing for custom styling of any registration
and login screen. By using Self Styling, a front-end developer will be
able to create and upload a template with the company logo and
company-specific colours to create a look-and-feel that is identical to all
other customer-facing web pages.
MOBILE IDENTITY & ACCESS
Finally, Onegini Identity Cloud includes a module acting as a full-fledged
mobile security platform. This will serve as an authenticator app as well
as provide end-to-end mobile security, securing the app itself and its
communication with your back-end systems while verifying the user’s
device. In addition, you can implement a wide range of ready-made,
customisable security features such as jailbreak detection, tampering
protection and payload encryption, allowing you to create customer
apps with tier-one banking-grade security.
CIAM
Through our aim of providing no-code security, we explicitly provide a CIAM solution offered as a SaaS service.
We will implement our solution together with you and are happy to present market knowledge about B2B and
B2C use cases, in the light of national regulations. Onegini will remove all complexity for you as a customer.
PROVIDING A FUTURE PROOF PRODUCT
OFFERING

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Making your online business easy and safe
T +31(0)30 711 6845
E info@onegini.com
www.onegini.com
ABOUT ONEGINI
Onegini was founded in 2011 and today supports
over 200 customer labels with over 45 million
users spread over multiple countries.
The customer base includes AEGON, Coolblue,
CZ, TKP, Baloise, Menzis, NS, Van Lanschot and
VGZ. With Onegini Identity Cloud, the company
offers an omni-channel Customer Identity and
Access Management solution (CIAM) for the
banking, insurance and pension industry. With
Onegini, organisations quickly and securely
create mobile apps and digital portals for
consumers, employers and advisors while not
having to worry about registration, identification,
login and management of the digital identity.
As of May 2020, Onegini has been recognised by
Gartner as a CIAM specialist.
For more information, go to www.onegini.com
SUPPORT MODELS
Onegini has defined three support models: standard support, advanced
support and premium support. These models vary in availability
management, incident management, service request management and
service continuity management. All support models are offered as a
SaaS service.
GET IN TOUCH!
Want to know what Onegini Identity Cloud can do for your business?
Or are you interested in seeing us in action? Get in touch! Contact us via
www.onegini.com to order an on-site demo. We love to show our expertise!
Or you can call us or send us an email anytime. We’re happy to talk!