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Zebra  Confidential
EXECUTING  REAL-­TIME  PRICING  
FOR  THE  ALWAYS-­ON  CONSUMERS
TODD BERNER
VICE PRESIDENT,  ZEBRA COMMERCE
JOE MCCORKLE
GLOBAL RETAIL SOLUTIONS DIRECTOR,  REVIONICS
Zebra  Confidential
STATE  OF  PRICING  AND  
EXECUTING  IN  REAL  TIME
§Transparency  in  Pricing
§Competitive  Landscape
§Tightening  Compliance  Regulations
§Complex  Market  Drivers  behind  
“Best”  Price  Practices
§ Price  Change  Pace  Increase
§ Drive  towards  Dynamic  Real-­Time  Pricing
§ Better  Analysis...Leads  to  More  Changes
4
Zebra  Confidential
THE  WHY  &  HOW  BEHIND  DYNAMIC  PRICING
• Competitive  alert  re-­optimization
• Defined  competitive  increase  and  decrease  
thresholds  by  competitor  group
• Trigger  alerts  and  targeted  item-­zone  re-­
optimization  when  key  competitive  prices  change
• Changes  since  last  observation,  include  price  
change  %  increase/decrease,  absolute  price  
change  increase/decrease.
• Auto-­approval  &  export  of  price  recommendations
• Thresholds  are  defined  at  the  zone/product  
hierarchy-­level  for  increase  and/or  decrease  in  
revenue,  increase  and/or  decrease  in  profit,  and  
no  constraints  flagged  in  the  price  
recommendation  process.  
5
Near Real-Time
Recommendations
Dynamic
Re-Optimization
Exception
Management, Auto-
Approval & Export
Zebra  Confidential
DRIVING  TO  REAL-­TIME  DYNAMIC  PRICING
6
Auto
Price
Changes
Optimize
Competitive
Items
Exception
Lists/Reports
Competitive
Data
Cleansing
Sales, Price
and Cost
Data
Competitive
Data
Collection Auto Upload
Errors
Clean
Automated
Exceptions
#RevionicsLive
Zebra  Confidential
PRICING  EXECUTION  UNCOVERED
7
§ Pricing  Teams  may  have  poor  visibility  into  store  execution  of  price  
changes;;  ensuring  tags  are  hung  in  the  store  on  time  
§ This  creates  a  financial  planning  and  forecast problem  for  the  
business
§ While  most  work  to  achieve  these  goals  are  carefully  calculated  in  the  
front  office,  more  effort  needs  to  focus  on  the  store  execution to  
ensure  company  financial  goals  are  met
#RevionicsLive
Zebra  Confidential8
Pricing  Team  are  given  the  following  goal:
§ Raise  $1  million  prior  to  Peak  Season  (Oct-­Dec)  on  inelastic  items  
§ Help  pay  for  elastic  key  value  items  to  be  razor  sharp  on  absolute  
individual  price  and  total  price  index  vs.  competitors  
§ Run  the  models,  get  approvals  and  roll  out  in  4  days
ESTABLISHING  CORPORATE  PRICING  GOALS
#RevionicsLive
Zebra  Confidential9
FRONT  OFFICE  EXECUTION
Pricing  Team  met  with  all  corporate  
stakeholders  and  took  down  stated  
goals
Pricing  Team  ran  modeling  for  all  
categories  to  look  for  margin
opportunities
Pricing  Team  got  approvals in  3  
days  to  roll  out  to  stores
Zebra  Confidential10
POST  FRONT  OFFICE  EXECUTION
Pricing  Team  exported  to  back  office  all  suggested  price  changes  
(300  items)
Pricing  Team  promised  $1  million  to  the  business
The  Business  had  upcoming  pricing  pressure  for  Q4,  this  was  a  
mission  critical  goal
#RevionicsLive
Zebra  Confidential
STORE  AUDITING  POST  REPORT
11
§ Director  of  Pricing  and  several  team  members  audited  several  
stores  over  the  next  7  days
§ Discovered  poor  store  planning  execution
§ Very  little  tags  placed  on  store  shelf  in  time
§ No  auditing  to  know  how  many  changes  were  completed!
§ No  way  to  estimate  how  much  was  made  or  if  in  compliance  with  
Corporate  Pricing!
Zebra  Confidential
HOW  DO  WE  FIX  IT?
12
§ Wireless-­ it’s  key  in  your  stores!  
§ Electronic  operations  hub  in  your  stores-­ regardless  of  the  Front  
Office  or  IT  task  to  push  to  stores
§ Color  code  tags  for  priority  and  ranking,  eliminates  guesswork
§ Store  Teams  scan  shelf  location  and  price  tags  to  ensure  they  are  
compliant  with  updated  price  changes
§ Ensure  price  tags  are  scanned  and  feedback/auditing  loop  sent  
§ Gather  daily  reporting  of  %  of  tags  hung  per  store/zone  for  suggested  
price  changes  sent  to  stores
§ Pricing  and  Finance  teams  now  know  if  the  tags  are  on  the  store  shelf  
for  profit/pricing  image  analytics
#RevionicsLive
Zebra  Confidential13
Knowing  the  prices  you  want  to  
change  &  actually  changing  those  
prices  are  different  problems!
Approved  Price  Changes  from  your  
Pricing  Strategies  and  the  execution  of  
those  changes  at  the  shelf  may  not  
always  be  in  sync
EXECUTION  PROBLEM….
#RevionicsLive
Zebra  Confidential
PAIN  POINTS  &  COST  OF  EXECUTION
üConnected  shoppers  expect  price  transparency  
between  online  and  in-­store  prices
üIn-­store  price  mismatch  can  result  in  fines  and  other  
severe  civil  penalties  due  to  regulations
$Retailers  are  constrained  on  how  many  price  changes  
they  can  take  per  week,  leaving  profit  on  the  table
If  a  retailer  takes  all  recommended  prices
– 18-­35% of  profit  opportunities   are  on  the  table
$Example:  grocery  chain  <  50  stores
– 21,000  price  recommendations   – no  constraints
– $2.1M lost  profit  if  prices  taken  over  8  weeks  
vs.  immediately
14
18
35
2.1
#RevionicsLive
Zebra  Confidential
WHAT  IF  WE  COULD…
• Make  most  of  the  price  changes  on  the  store  floor  
with  the  labor  we  have?
• Ensure  compliance  by  activating  the  POS  when  the  
price  changes  on  the  floor?
• Seamlessly  deploy  ESL  (Electronic  Shelf  Labels)  as  
part  of  an  overall  solution?
• Improve  the  quality  of  our  predictive  analytics  just  by  
using  the  system?
• Do  this  with  minimal  IT  development  effort?
15
#RevionicsLive
Zebra  Confidential
DYNAMIC  PRICING  &  EXECUTION
The  best  practices  in  dynamic  
pricing  with  the  best  practices  of  
price  change  execution...
out-­of-­the-­box
16
Zebra  Confidential
THE  VALUE  PROPOSITION
The  Right  Price  at  the  Right  Time  at  the  Right  Place
• Price  Management  planning  ensures  proper  pricing,  tagging  and  
signage
• Sales  and  margin  lift  based  on  proven  pricing  analytic  models
• Time  savings  via  employee  task  managed  price  changes
• Compliance  with  laws  on  the  shelf  edge  and  at  the  POS
– Price  Activation  changes  the  prices  on  the  floor  with  real-­time   notification   to  the  POS
• Compliance  with  corporate  policies
– Price  change  notification   and  enforcement   via  price  activation  feedback  capability
• Integration  with  existing  store  applications  without  rip  and  replace
– Ability  to  add  mobile   applications  via  Zebra  Commerce
– Ability  for  partners  &  ISVs  to  sell  the  mobile   software  solution
17
#RevionicsLive
Zebra  Confidential
PRICE  CHANGE  CURRENT  STATE
18
Corporate  
Pricing  strategy
Labels  mailed  from  HQ
Pricing  file  xfer to  
store
Labels  distributed  to  workers
Or  printed  in  back-­office
No  visibility  to  when  price  labels  are  
changed
POS  Prices  updated  via  Corporate  
Scheduled  Update
Retail  Back  
Office
Workers  affix  labels
Zebra  Confidential
PME  – ZEBRA  /  REVIONICS  SOLUTION
19
Corporate  
Pricing  strategy
Pricing  Data  xfer
POS  Prices  updated  with  Floor  
Change  (ZCommerce)
Sales & Customer Data
Analytics & Forecasting
Compliance and Timeliness
Zebra Commerce
Price Execution
Prioritized Price Change Tasks
Mobile Scanning & Labeling
Price Activation to POS
Send Task Performance Data
Zebra
Commerce
Store
Interface
Phase  2
ESL  
Control
Retail  Back  
Office
Zebra  Confidential
Zebra converts the physical to digital to help
customers know the location, motion and state
of assets, people and transactions throughout
their value chain. Our solutions enable greater
visibility, so businesses can make smarter
decisions with more meaningful
and timelyinformation.
For more information on Zebra:
http://zebra.com
http://zebra.com/zebracommerce
Ensuring Retailers Price Smarter and Maximize
Profitabilitythrough Dynamic Pricing
To be the retailer’s choice for best-in-
class, shopper-centric, predictive analytics
and demand-based optimizationsolutions that
deliver faster time-to-value and achieve
maximum ROI.
For more information on Revionics:
http://http://www.revionics.com/
info@revionics.com
Zebra  Confidential
THANK  YOU!
22
Todd  Berner
tberner@zebra.com
Joe  McCorkle
jmccorkle@revionics.com
#RevionicsLive

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  • 2. Zebra  Confidential STATE  OF  PRICING  AND   EXECUTING  IN  REAL  TIME §Transparency  in  Pricing §Competitive  Landscape §Tightening  Compliance  Regulations §Complex  Market  Drivers  behind   “Best”  Price  Practices § Price  Change  Pace  Increase § Drive  towards  Dynamic  Real-­Time  Pricing § Better  Analysis...Leads  to  More  Changes 4
  • 3. Zebra  Confidential THE  WHY  &  HOW  BEHIND  DYNAMIC  PRICING • Competitive  alert  re-­optimization • Defined  competitive  increase  and  decrease   thresholds  by  competitor  group • Trigger  alerts  and  targeted  item-­zone  re-­ optimization  when  key  competitive  prices  change • Changes  since  last  observation,  include  price   change  %  increase/decrease,  absolute  price   change  increase/decrease. • Auto-­approval  &  export  of  price  recommendations • Thresholds  are  defined  at  the  zone/product   hierarchy-­level  for  increase  and/or  decrease  in   revenue,  increase  and/or  decrease  in  profit,  and   no  constraints  flagged  in  the  price   recommendation  process.   5 Near Real-Time Recommendations Dynamic Re-Optimization Exception Management, Auto- Approval & Export
  • 4. Zebra  Confidential DRIVING  TO  REAL-­TIME  DYNAMIC  PRICING 6 Auto Price Changes Optimize Competitive Items Exception Lists/Reports Competitive Data Cleansing Sales, Price and Cost Data Competitive Data Collection Auto Upload Errors Clean Automated Exceptions #RevionicsLive
  • 5. Zebra  Confidential PRICING  EXECUTION  UNCOVERED 7 § Pricing  Teams  may  have  poor  visibility  into  store  execution  of  price   changes;;  ensuring  tags  are  hung  in  the  store  on  time   § This  creates  a  financial  planning  and  forecast problem  for  the   business § While  most  work  to  achieve  these  goals  are  carefully  calculated  in  the   front  office,  more  effort  needs  to  focus  on  the  store  execution to   ensure  company  financial  goals  are  met #RevionicsLive
  • 6. Zebra  Confidential8 Pricing  Team  are  given  the  following  goal: § Raise  $1  million  prior  to  Peak  Season  (Oct-­Dec)  on  inelastic  items   § Help  pay  for  elastic  key  value  items  to  be  razor  sharp  on  absolute   individual  price  and  total  price  index  vs.  competitors   § Run  the  models,  get  approvals  and  roll  out  in  4  days ESTABLISHING  CORPORATE  PRICING  GOALS #RevionicsLive
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  • 8. Zebra  Confidential10 POST  FRONT  OFFICE  EXECUTION Pricing  Team  exported  to  back  office  all  suggested  price  changes   (300  items) Pricing  Team  promised  $1  million  to  the  business The  Business  had  upcoming  pricing  pressure  for  Q4,  this  was  a   mission  critical  goal #RevionicsLive
  • 9. Zebra  Confidential STORE  AUDITING  POST  REPORT 11 § Director  of  Pricing  and  several  team  members  audited  several   stores  over  the  next  7  days § Discovered  poor  store  planning  execution § Very  little  tags  placed  on  store  shelf  in  time § No  auditing  to  know  how  many  changes  were  completed! § No  way  to  estimate  how  much  was  made  or  if  in  compliance  with   Corporate  Pricing!
  • 10. Zebra  Confidential HOW  DO  WE  FIX  IT? 12 § Wireless-­ it’s  key  in  your  stores!   § Electronic  operations  hub  in  your  stores-­ regardless  of  the  Front   Office  or  IT  task  to  push  to  stores § Color  code  tags  for  priority  and  ranking,  eliminates  guesswork § Store  Teams  scan  shelf  location  and  price  tags  to  ensure  they  are   compliant  with  updated  price  changes § Ensure  price  tags  are  scanned  and  feedback/auditing  loop  sent   § Gather  daily  reporting  of  %  of  tags  hung  per  store/zone  for  suggested   price  changes  sent  to  stores § Pricing  and  Finance  teams  now  know  if  the  tags  are  on  the  store  shelf   for  profit/pricing  image  analytics #RevionicsLive
  • 11. Zebra  Confidential13 Knowing  the  prices  you  want  to   change  &  actually  changing  those   prices  are  different  problems! Approved  Price  Changes  from  your   Pricing  Strategies  and  the  execution  of   those  changes  at  the  shelf  may  not   always  be  in  sync EXECUTION  PROBLEM…. #RevionicsLive
  • 12. Zebra  Confidential PAIN  POINTS  &  COST  OF  EXECUTION üConnected  shoppers  expect  price  transparency   between  online  and  in-­store  prices üIn-­store  price  mismatch  can  result  in  fines  and  other   severe  civil  penalties  due  to  regulations $Retailers  are  constrained  on  how  many  price  changes   they  can  take  per  week,  leaving  profit  on  the  table If  a  retailer  takes  all  recommended  prices – 18-­35% of  profit  opportunities   are  on  the  table $Example:  grocery  chain  <  50  stores – 21,000  price  recommendations   – no  constraints – $2.1M lost  profit  if  prices  taken  over  8  weeks   vs.  immediately 14 18 35 2.1 #RevionicsLive
  • 13. Zebra  Confidential WHAT  IF  WE  COULD… • Make  most  of  the  price  changes  on  the  store  floor   with  the  labor  we  have? • Ensure  compliance  by  activating  the  POS  when  the   price  changes  on  the  floor? • Seamlessly  deploy  ESL  (Electronic  Shelf  Labels)  as   part  of  an  overall  solution? • Improve  the  quality  of  our  predictive  analytics  just  by   using  the  system? • Do  this  with  minimal  IT  development  effort? 15 #RevionicsLive
  • 14. Zebra  Confidential DYNAMIC  PRICING  &  EXECUTION The  best  practices  in  dynamic   pricing  with  the  best  practices  of   price  change  execution... out-­of-­the-­box 16
  • 15. Zebra  Confidential THE  VALUE  PROPOSITION The  Right  Price  at  the  Right  Time  at  the  Right  Place • Price  Management  planning  ensures  proper  pricing,  tagging  and   signage • Sales  and  margin  lift  based  on  proven  pricing  analytic  models • Time  savings  via  employee  task  managed  price  changes • Compliance  with  laws  on  the  shelf  edge  and  at  the  POS – Price  Activation  changes  the  prices  on  the  floor  with  real-­time   notification   to  the  POS • Compliance  with  corporate  policies – Price  change  notification   and  enforcement   via  price  activation  feedback  capability • Integration  with  existing  store  applications  without  rip  and  replace – Ability  to  add  mobile   applications  via  Zebra  Commerce – Ability  for  partners  &  ISVs  to  sell  the  mobile   software  solution 17 #RevionicsLive
  • 16. Zebra  Confidential PRICE  CHANGE  CURRENT  STATE 18 Corporate   Pricing  strategy Labels  mailed  from  HQ Pricing  file  xfer to   store Labels  distributed  to  workers Or  printed  in  back-­office No  visibility  to  when  price  labels  are   changed POS  Prices  updated  via  Corporate   Scheduled  Update Retail  Back   Office Workers  affix  labels
  • 17. Zebra  Confidential PME  – ZEBRA  /  REVIONICS  SOLUTION 19 Corporate   Pricing  strategy Pricing  Data  xfer POS  Prices  updated  with  Floor   Change  (ZCommerce) Sales & Customer Data Analytics & Forecasting Compliance and Timeliness Zebra Commerce Price Execution Prioritized Price Change Tasks Mobile Scanning & Labeling Price Activation to POS Send Task Performance Data Zebra Commerce Store Interface Phase  2 ESL   Control Retail  Back   Office
  • 18. Zebra  Confidential Zebra converts the physical to digital to help customers know the location, motion and state of assets, people and transactions throughout their value chain. Our solutions enable greater visibility, so businesses can make smarter decisions with more meaningful and timelyinformation. For more information on Zebra: http://zebra.com http://zebra.com/zebracommerce Ensuring Retailers Price Smarter and Maximize Profitabilitythrough Dynamic Pricing To be the retailer’s choice for best-in- class, shopper-centric, predictive analytics and demand-based optimizationsolutions that deliver faster time-to-value and achieve maximum ROI. For more information on Revionics: http://http://www.revionics.com/ info@revionics.com
  • 19. Zebra  Confidential THANK  YOU! 22 Todd  Berner tberner@zebra.com Joe  McCorkle jmccorkle@revionics.com #RevionicsLive