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OMM618: Human Resources Management (MFG1320A)
Professor: Randy H.
Greetings all!
Please cite every sentence in which you use information from
sources.
1. Use "" for quotes and citations with page or paragraph
location information
2. Use block formatting for quotes of 40 or more words (please
do avoid lengthy quotes)
3. Cite sentences in which you use information from sources
even as you put those ideas into your own words
4. Please use the APA manual or APA.org as a resource for
how to construct citations and references
Please do review, if you have not done so already, the Academic
Research link available at the Student Responsibilities and
Policies link.
In short, please do not use newsprint, popular press, other non-
academic sources to justify views for initial posts, responses to
peers, or papers.
Please locate and use journal articles, published books, and
websites with .edu and .gov trailers. If you have questions
about the quality of a source, if you see citations and
references, you are probably using a good source. If you are
using articles free of such attribution, please do not use.
Please let me know if you have questions or concerns about
quality of sources we should be using for masters-level work.
Please note that at each Discussion 1 and Discussion 2
throughout the course, the initial instructions include discussion
forum grading rubric links. Please consider reviewing these
rubrics as I use these elements to cue my feedback.
For each Assignment throughout the course, you will find
grading rubric links. Please review these rubrics as well. I use
these elements to cue my feedback.
Please remember to review my Faculty Expectations and weekly
Instructor Guidance for additional information on what I look
for in discussion and paper assignments.
Please let me know if any of this information is not helpful,
begs clarity.
Thanks!
Greetings all!
I wish for my feedback to work for each of you. While I think
I'm being clear in what I write, some of you may differ in how
you make sense of what I write!... :)
So, please know I use rubrics embedded in the course and
highlight scoring by using bold for related earnings. At the
bottom of each rubric for discussion assignments, I will address
strengths and opportunities. Reviewing those opportunities
should be helpful for increasing performance and scores, as
appropriate. If what I write in feedback is not helping, please
do not hesitate to let me know as I want to ensure the feedback I
produce is useful for you.
For papers, please know I will be using the following APA
formatting criteria for scoring in the APA/writing sections of
rubrics for written assignments:
1. Please integrate textbook (and, if appropriate, video) into
assignment (see the Instructor’s Guidance)
2. Please write in a circle, offer a thesis and purpose with
subsequent elements in the introduction, key elements, and
summarize thesis and purpose
3. Please cite every sentence in which you use information
from sources or know that you are technically plagiarizing
4. Aggressively set and run grammar check, resolve issues
prior to submitting paper
5. Use APA style levels of headings to help with transitioning
6. Use APA style title page
7. Use APA style running head, page numbers
8. Use Times New Roman 12 font throughout
9. Double space without special offsets (go to spacing settings
in Word, modify to “0” before and after)
10. Other:
Course Syllabus
Prerequisites
OMM 618 has no prerequisites.
Course Description
This course is a study on managing people in the workplace,
focusing on the important policies and processes associated
with recruiting, hiring, training and evaluating personnel in
order to achieve strategic organizational goals.
Course Design
This course prepares students for immediate action on the job
by providing them with the practical tools and applications, as
well as the theoretical principles, of human resource
management in contemporary organizations. The course is
designed to include functions that are found in human resource
departments. These functions will be presented in a way so that
students will be able to apply them regardless of the size or
structure of their organization.
Course topics include an introduction to human resources, equal
opportunity and diversity, personnel planning and recruitment,
testing and selecting employees, training, development of
employees, performance management, compensation, ethical
issues in human resources, labor relations and safety and health
issues.
The class sessions not only present theoretical content, but
provide opportunities to apply the content to the student’s
personal and organizational life. There are a number of case
studies and class discussions. The Research Project focuses on
select topics associated with modern organizational culture and
life.
Course Learning Outcomes
Upon successful completion of this course, students will be able
to:
1. Delineate the scope of human resource management activities
within an organization.
2. Describe the significant role that effective human resource
management has in achieving strategic organizational goals.
3. Explain and demonstrate the basic techniques of good HRM
practice.
4. Describe contexts that influence HRM practice, including
social trends, multi-cultural workplaces, legislative policies,
and labor issues.
5. Design an integrated HR information system to support
strategic decision making in an organization.
6. Use training models and training structures to measure
processes and evaluate performance in the development of a
learning organization.
7. Develop policies for dealing effectively with compliance
areas such as equal employment, employee grievance
procedures, and occupational health and safety.
8. Identify and apply skills that are effective in working with
others, analyzing and designing positions, and evaluating
performance to achieve continual organizational improvement.
Course Map
The course map illustrates the careful design of the course
through which each learning objective is supported by one or
more specific learning activities in order to create integrity and
pedagogical depth in the learning experience.
LEARNING OUTCOME
WEEK
ASSIGNMENT
1. Delineate the scope of human resource management activities
within an organization.
1
1
1
2
2
2
3
3
3
4
4
4
5
5
5
6
6
6
· Jack Nelson’s Problem
· A Question of Discrimination
· Human Resource Challenges
· Passionate Prospects
· The Tough Screener
· Testing
· Reinventing the Wheel
· Appraisal
· Staffing
· Acme Manufacturing
· Ethics and Organizational Culture
· Incentive Plans
· Contract Negotiations
· The New Safety Program
· Stress and Burnout
· Expatriation
· Repatriation
· Research Project
1. Describe the significant role that effective human resource
management has in achieving strategic organizational goals.
3
3
4
4
4
5
5
6
· Reinventing the Wheel
· Staffing
· Acme Manufacturing
· Ethics and Organizational Culture
· Incentive Plans
· Contract Negotiations
· Stress and Burnout
· Research Project
1. Explain and demonstrate the basic techniques of good HRM
practice.
1
1
2
2
3
3
4
4
4
5
5
6
· Jack Nelson’s Problem
· A Question of Discrimination
· Passionate Prospects
· The Tough Screener
· Staffing
· Reinventing the Wheel
· Acme Manufacturing
· Ethics and Organizational Culture
· Incentive Plans
· Contract Negotiations
· The New Safety Program
· Research Project
1. Describe contexts that influence HRM practice, including
social trends, multi-cultural workplaces, legislative policies,
and labor issues.
1
2
2
2
3
4
4
4
5
5
5
6
6
6
· A Question of Discrimination
· Passionate Prospects
· The Tough Screener
· Testing
· Appraisal
· Acme Manufacturing
· Ethics and Organizational Culture
· Incentive Plans
· Contract Negotiations
· The New Safety Program
· Stress and Burnout
· Expatriation
· Repatriation
· Research Project
1. Design an integrated HR information system to support
strategic decision making in an organization.
6
· Research Project
1. Use training models and training structures to measure
processes and evaluate performance in the development of a
learning organization.
3
3
6
6
· Staffing
· Reinventing the Wheel
· Repatriation
· Research Project
1. Develop policies for dealing effectively with compliance
areas such as equal employment, employee grievance
procedures, and occupational health and safety.
4
5
5
· Acme Manufacturing
· The New Safety Program
· Stress and Burnout
1. Identify and apply skills that are effective in working with
others, analyzing and designing positions, and evaluating
performance to achieve continual organizational improvement.
3
3
3
4
5
6
· Staffing
· Reinventing the Wheel
· Appraisal
· Incentive Plans
· Stress and Burnout
· Research Project
Institutional Outcomes
Graduates of Ashford University:
1. Demonstrate the ability to read and think critically and
creatively.
2. Demonstrate the ability to communicate effectively in speech
and writing.
3. Demonstrate the ability to communicate effectively through
the use of technology.
4. Demonstrate self-worth and respect the diversity in others.
5. Understand the interdependence of life in all its forms.
6. Demonstrate competence in their major fields of study.
7. Share talents and resources in service to others.
8. Are able to draw information from different fields of study to
make informed decisions.
9. Recognize learning as a life-long endeavor.
Mission Statement
The mission of Ashford University is to provide accessible,
affordable, innovative, high-quality learning opportunities and
degree programs that meet the diverse needs of individuals
pursuing integrity in their lives, professions, and communities.
Required Text
Dessler, G. (2011). A Framework for Human Resource
Management (6th ed.). Upper Saddle River, NJ: Prentice
Hall. ISBN: 9780132556378.
Required Journal Articles
Palmer, T., & Varner, I. (2005). Role of cultural self-knowledge
in successful expatriation. Singapore Management Review,
27(1), 1-25. Retreived from the ProQuest database.
Hyder, A., & Lövblad, M. (2007). The repatriation process - a
realistic approach. Career Development International, 12(3),
264-278. Retreived from the ProQuest database.
Week One Learning Outcomes
This week students will:
1. Examine the scope of strategic human resources management.
2. Propose recommendations for continual organizational
improvement.
3. Evaluate the Equal Employment Opportunity Commission
enforcement process, basic defenses against discrimination
allegations, and basic equal opportunity laws.
Overview
Assignment
Due Date
Format
Grading Percent
Post your Introduction
Day 1
Discussion Forum
1
Jack Nelson's Problem
Day 3
(1st post)
Discussion Forum
3
A Question of Discrimination
Day 3
(1st post)
Discussion Forum
3
Human Resource Challenges
Day 7
Written Assignment
7
Note: The online classroom is designed to time students out
after 90 minutes of inactivity. Because of this, we strongly
suggest that you compose your work in a word processing
program and copy and paste it into the discussion post when you
are ready to submit it.
Readings
Read the following chapters in: A Framework for Human
Resource Management:
1. Chapter 1: Managing Human Resources Today
2. Chapter 2: Managing Equal Opportunity and Diversity
Post Your Introduction
To post your introduction, go to this week's Post Your
Introduction link in the left navigation.
Please post a brief bio on the first day of class. Respond to at
least three of your classmates' bios. Use this forum to get
acquainted and for ongoing non-content related discussions.
Discussions
To participate in the following Discussion Forums, go to this
week's Discussion link in the left navigation:
1. Jack Nelson's Problem
Answer the questions to the case, "Jack Nelson's Problem," at
the end of Chapter 1. Include at least one outside source
supporting your answers. Explain your answers in 200 words.
Respond to at least two of your fellow students' postings.
2. A Question of Discrimination
Answer the questions to the case, "LearnInMotion.com: A
Question of Discrimination," at the end of Chapter 2. Include at
least one outside source supporting your answers. Explain your
answers in 200 words. Respond to at least two of your fellow
students' postings.
Assignments
To complete this assignment, go to this week's Assignment link
in the left navigation:
Human Resource Challenges
Find at least two articles through ProQuest which discuss at
least two of the biggest challenges facing human resource
departments today. Summarize your findings in a 3-5 page
paper. Be sure to properly cite your resources using APA style.
Week One Guidance
Greetings and welcome to Human Resources
Management! I look forward to our time together as we explore
related theories, models, and applications. Please let me know
if my thoughts or suggestions beg clarity as we proceed through
the course. Please review the Week One Assignments section
below for important elements to integrate into discussion and
paper assignments.
Intellectual Elaboration
Bolman and Deal (1997) offered basic human resource
(HR) strategies as:
1. Develop a long-term HR philosophy – build the philosophy
into the corporate structure and incentives; develop measures of
HR
2. Invest in people – hire the right people and reward the
well; provide job security; promote from within; train and
educate; share the wealth
3. Empower employees and redesign their work – provide
autonomy and participation; focus on job enrichment;
emphasize teamwork; ensure egalitarianism and upward
influence (p. 123) [adapted, abridged]
This HR philosophy or framework arrives with a host of
assumptions, such as (a) promoting an organizational family,
(b) focusing on needs, skills, and relationships, (c) projecting
leadership as empowerment, and (d) challenging leaders [and
managers] to align organizational and human needs (Bolman &
Deal, 1997).
Personal Experience and Application
Hiring people is like forming a marriage that could be
good – or not good. When I served in an administrative role for
a school district, I routinely suggested for the school board who
we should hire, promote, and terminate. As I sought team
players as my first priority in hiring, I used committees, as
possible, to develop a collective sense of whom we should hire
in hopes of helping the acculturation process for new
employees. This approach captured tapped into Bolman and
Deal’s (1997) HR strategies of investing in people, and
empowering employees and redesigning work, as I sought
collaborative decision making for hiring decisions. I found
offering clarity on respective roles, types of questions we
should and should not use, and protocols on processing the
results from our interview questions toward consensus to be
helpful in managing time and expectations for hiring decision-
making. Overall, I found success with this approach.
Week One Assignments Section
For question one, please read and cite portions of
chapter one from A Framework for Human Resource
Management (Dessler, 2011) and the intellectual elaboration
from this instructor’s guidance. For question two, please read
and cite portions of chapter two of Dessler’s (2011) textbook,
and watch and cite portions from the video, “How to Handle
Harassment and Discrimination Complaints” (n. d.) (available at
http://www.youtube.com/watch?v=hMDnCqT-KU0). Please use
at least two academic sources from ProQuest and readings from
the textbook for the paper assignment. In addition to the two
discussion forums and paper assignment, please offer a brief
biography to help with introductions, including academic and
professional experience, and at least two expectations from this
course. Thank you for your consideration.

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OMM618 Human Resources Management (MFG1320A) Professor  Randy .docx

  • 1. OMM618: Human Resources Management (MFG1320A) Professor: Randy H. Greetings all! Please cite every sentence in which you use information from sources. 1. Use "" for quotes and citations with page or paragraph location information 2. Use block formatting for quotes of 40 or more words (please do avoid lengthy quotes) 3. Cite sentences in which you use information from sources even as you put those ideas into your own words 4. Please use the APA manual or APA.org as a resource for how to construct citations and references Please do review, if you have not done so already, the Academic Research link available at the Student Responsibilities and Policies link. In short, please do not use newsprint, popular press, other non- academic sources to justify views for initial posts, responses to peers, or papers. Please locate and use journal articles, published books, and websites with .edu and .gov trailers. If you have questions about the quality of a source, if you see citations and references, you are probably using a good source. If you are using articles free of such attribution, please do not use. Please let me know if you have questions or concerns about quality of sources we should be using for masters-level work. Please note that at each Discussion 1 and Discussion 2 throughout the course, the initial instructions include discussion forum grading rubric links. Please consider reviewing these rubrics as I use these elements to cue my feedback. For each Assignment throughout the course, you will find
  • 2. grading rubric links. Please review these rubrics as well. I use these elements to cue my feedback. Please remember to review my Faculty Expectations and weekly Instructor Guidance for additional information on what I look for in discussion and paper assignments. Please let me know if any of this information is not helpful, begs clarity. Thanks! Greetings all! I wish for my feedback to work for each of you. While I think I'm being clear in what I write, some of you may differ in how you make sense of what I write!... :) So, please know I use rubrics embedded in the course and highlight scoring by using bold for related earnings. At the bottom of each rubric for discussion assignments, I will address strengths and opportunities. Reviewing those opportunities should be helpful for increasing performance and scores, as appropriate. If what I write in feedback is not helping, please do not hesitate to let me know as I want to ensure the feedback I produce is useful for you. For papers, please know I will be using the following APA formatting criteria for scoring in the APA/writing sections of rubrics for written assignments: 1. Please integrate textbook (and, if appropriate, video) into assignment (see the Instructor’s Guidance) 2. Please write in a circle, offer a thesis and purpose with subsequent elements in the introduction, key elements, and summarize thesis and purpose 3. Please cite every sentence in which you use information from sources or know that you are technically plagiarizing 4. Aggressively set and run grammar check, resolve issues prior to submitting paper
  • 3. 5. Use APA style levels of headings to help with transitioning 6. Use APA style title page 7. Use APA style running head, page numbers 8. Use Times New Roman 12 font throughout 9. Double space without special offsets (go to spacing settings in Word, modify to “0” before and after) 10. Other: Course Syllabus Prerequisites OMM 618 has no prerequisites. Course Description This course is a study on managing people in the workplace, focusing on the important policies and processes associated with recruiting, hiring, training and evaluating personnel in order to achieve strategic organizational goals. Course Design This course prepares students for immediate action on the job by providing them with the practical tools and applications, as well as the theoretical principles, of human resource management in contemporary organizations. The course is designed to include functions that are found in human resource departments. These functions will be presented in a way so that students will be able to apply them regardless of the size or structure of their organization. Course topics include an introduction to human resources, equal opportunity and diversity, personnel planning and recruitment, testing and selecting employees, training, development of employees, performance management, compensation, ethical issues in human resources, labor relations and safety and health issues. The class sessions not only present theoretical content, but provide opportunities to apply the content to the student’s
  • 4. personal and organizational life. There are a number of case studies and class discussions. The Research Project focuses on select topics associated with modern organizational culture and life. Course Learning Outcomes Upon successful completion of this course, students will be able to: 1. Delineate the scope of human resource management activities within an organization. 2. Describe the significant role that effective human resource management has in achieving strategic organizational goals. 3. Explain and demonstrate the basic techniques of good HRM practice. 4. Describe contexts that influence HRM practice, including social trends, multi-cultural workplaces, legislative policies, and labor issues. 5. Design an integrated HR information system to support strategic decision making in an organization. 6. Use training models and training structures to measure processes and evaluate performance in the development of a learning organization. 7. Develop policies for dealing effectively with compliance areas such as equal employment, employee grievance procedures, and occupational health and safety. 8. Identify and apply skills that are effective in working with others, analyzing and designing positions, and evaluating performance to achieve continual organizational improvement. Course Map The course map illustrates the careful design of the course through which each learning objective is supported by one or more specific learning activities in order to create integrity and pedagogical depth in the learning experience.
  • 5. LEARNING OUTCOME WEEK ASSIGNMENT 1. Delineate the scope of human resource management activities within an organization. 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 · Jack Nelson’s Problem · A Question of Discrimination · Human Resource Challenges · Passionate Prospects · The Tough Screener · Testing · Reinventing the Wheel · Appraisal · Staffing · Acme Manufacturing · Ethics and Organizational Culture · Incentive Plans
  • 6. · Contract Negotiations · The New Safety Program · Stress and Burnout · Expatriation · Repatriation · Research Project 1. Describe the significant role that effective human resource management has in achieving strategic organizational goals. 3 3 4 4 4 5 5 6 · Reinventing the Wheel · Staffing · Acme Manufacturing · Ethics and Organizational Culture · Incentive Plans · Contract Negotiations · Stress and Burnout · Research Project 1. Explain and demonstrate the basic techniques of good HRM practice. 1 1 2 2 3 3 4 4 4 5
  • 7. 5 6 · Jack Nelson’s Problem · A Question of Discrimination · Passionate Prospects · The Tough Screener · Staffing · Reinventing the Wheel · Acme Manufacturing · Ethics and Organizational Culture · Incentive Plans · Contract Negotiations · The New Safety Program · Research Project 1. Describe contexts that influence HRM practice, including social trends, multi-cultural workplaces, legislative policies, and labor issues. 1 2 2 2 3 4 4 4 5 5 5 6 6 6 · A Question of Discrimination · Passionate Prospects · The Tough Screener · Testing · Appraisal
  • 8. · Acme Manufacturing · Ethics and Organizational Culture · Incentive Plans · Contract Negotiations · The New Safety Program · Stress and Burnout · Expatriation · Repatriation · Research Project 1. Design an integrated HR information system to support strategic decision making in an organization. 6 · Research Project 1. Use training models and training structures to measure processes and evaluate performance in the development of a learning organization. 3 3 6 6 · Staffing · Reinventing the Wheel · Repatriation · Research Project 1. Develop policies for dealing effectively with compliance areas such as equal employment, employee grievance procedures, and occupational health and safety. 4 5 5 · Acme Manufacturing · The New Safety Program · Stress and Burnout 1. Identify and apply skills that are effective in working with others, analyzing and designing positions, and evaluating
  • 9. performance to achieve continual organizational improvement. 3 3 3 4 5 6 · Staffing · Reinventing the Wheel · Appraisal · Incentive Plans · Stress and Burnout · Research Project Institutional Outcomes Graduates of Ashford University: 1. Demonstrate the ability to read and think critically and creatively. 2. Demonstrate the ability to communicate effectively in speech and writing. 3. Demonstrate the ability to communicate effectively through the use of technology. 4. Demonstrate self-worth and respect the diversity in others. 5. Understand the interdependence of life in all its forms. 6. Demonstrate competence in their major fields of study. 7. Share talents and resources in service to others. 8. Are able to draw information from different fields of study to make informed decisions. 9. Recognize learning as a life-long endeavor. Mission Statement The mission of Ashford University is to provide accessible, affordable, innovative, high-quality learning opportunities and
  • 10. degree programs that meet the diverse needs of individuals pursuing integrity in their lives, professions, and communities. Required Text Dessler, G. (2011). A Framework for Human Resource Management (6th ed.). Upper Saddle River, NJ: Prentice Hall. ISBN: 9780132556378. Required Journal Articles Palmer, T., & Varner, I. (2005). Role of cultural self-knowledge in successful expatriation. Singapore Management Review, 27(1), 1-25. Retreived from the ProQuest database. Hyder, A., & Lövblad, M. (2007). The repatriation process - a realistic approach. Career Development International, 12(3), 264-278. Retreived from the ProQuest database. Week One Learning Outcomes This week students will: 1. Examine the scope of strategic human resources management. 2. Propose recommendations for continual organizational improvement. 3. Evaluate the Equal Employment Opportunity Commission enforcement process, basic defenses against discrimination allegations, and basic equal opportunity laws. Overview Assignment Due Date Format Grading Percent Post your Introduction
  • 11. Day 1 Discussion Forum 1 Jack Nelson's Problem Day 3 (1st post) Discussion Forum 3 A Question of Discrimination Day 3 (1st post) Discussion Forum 3 Human Resource Challenges Day 7 Written Assignment 7 Note: The online classroom is designed to time students out after 90 minutes of inactivity. Because of this, we strongly suggest that you compose your work in a word processing program and copy and paste it into the discussion post when you are ready to submit it. Readings Read the following chapters in: A Framework for Human Resource Management: 1. Chapter 1: Managing Human Resources Today 2. Chapter 2: Managing Equal Opportunity and Diversity Post Your Introduction
  • 12. To post your introduction, go to this week's Post Your Introduction link in the left navigation. Please post a brief bio on the first day of class. Respond to at least three of your classmates' bios. Use this forum to get acquainted and for ongoing non-content related discussions. Discussions To participate in the following Discussion Forums, go to this week's Discussion link in the left navigation: 1. Jack Nelson's Problem Answer the questions to the case, "Jack Nelson's Problem," at the end of Chapter 1. Include at least one outside source supporting your answers. Explain your answers in 200 words. Respond to at least two of your fellow students' postings. 2. A Question of Discrimination Answer the questions to the case, "LearnInMotion.com: A Question of Discrimination," at the end of Chapter 2. Include at least one outside source supporting your answers. Explain your answers in 200 words. Respond to at least two of your fellow students' postings. Assignments To complete this assignment, go to this week's Assignment link in the left navigation: Human Resource Challenges Find at least two articles through ProQuest which discuss at least two of the biggest challenges facing human resource departments today. Summarize your findings in a 3-5 page paper. Be sure to properly cite your resources using APA style. Week One Guidance Greetings and welcome to Human Resources Management! I look forward to our time together as we explore related theories, models, and applications. Please let me know if my thoughts or suggestions beg clarity as we proceed through the course. Please review the Week One Assignments section below for important elements to integrate into discussion and
  • 13. paper assignments. Intellectual Elaboration Bolman and Deal (1997) offered basic human resource (HR) strategies as: 1. Develop a long-term HR philosophy – build the philosophy into the corporate structure and incentives; develop measures of HR 2. Invest in people – hire the right people and reward the well; provide job security; promote from within; train and educate; share the wealth 3. Empower employees and redesign their work – provide autonomy and participation; focus on job enrichment; emphasize teamwork; ensure egalitarianism and upward influence (p. 123) [adapted, abridged] This HR philosophy or framework arrives with a host of assumptions, such as (a) promoting an organizational family, (b) focusing on needs, skills, and relationships, (c) projecting leadership as empowerment, and (d) challenging leaders [and managers] to align organizational and human needs (Bolman & Deal, 1997). Personal Experience and Application Hiring people is like forming a marriage that could be good – or not good. When I served in an administrative role for a school district, I routinely suggested for the school board who we should hire, promote, and terminate. As I sought team players as my first priority in hiring, I used committees, as possible, to develop a collective sense of whom we should hire in hopes of helping the acculturation process for new employees. This approach captured tapped into Bolman and Deal’s (1997) HR strategies of investing in people, and empowering employees and redesigning work, as I sought collaborative decision making for hiring decisions. I found offering clarity on respective roles, types of questions we should and should not use, and protocols on processing the results from our interview questions toward consensus to be helpful in managing time and expectations for hiring decision-
  • 14. making. Overall, I found success with this approach. Week One Assignments Section For question one, please read and cite portions of chapter one from A Framework for Human Resource Management (Dessler, 2011) and the intellectual elaboration from this instructor’s guidance. For question two, please read and cite portions of chapter two of Dessler’s (2011) textbook, and watch and cite portions from the video, “How to Handle Harassment and Discrimination Complaints” (n. d.) (available at http://www.youtube.com/watch?v=hMDnCqT-KU0). Please use at least two academic sources from ProQuest and readings from the textbook for the paper assignment. In addition to the two discussion forums and paper assignment, please offer a brief biography to help with introductions, including academic and professional experience, and at least two expectations from this course. Thank you for your consideration.