Omc for oracle_ebs_demo_script

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal 1
Oracle Management Cloud for
Packaged Applications

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracle’s products remains at the sole discretion of Oracle.
2

Demo Attributes
Confidential – Oracle Internal 3
Product(s) Oracle Management Cloud
Oracle E-Business Suite 12.2.6
Oracle Database 12.2.0.1.0
Date Last Updated 05-OCT-2018
Author(s) Debu Panda, Sunitha Patel
Demo Title(s) Oracle Management Cloud

of Administrator’s time is
spent on capacity planning
and workload rebalancing
17%
Organizations take more
than 2 hours to Restore or
Fix Down Application
of end-user issues are
reported by calls/emails and
not by any monitoring or
systems management tools
11%
85%
Why Organizations Should Proactively Monitor Their Applications?
>42%
of the IT department’s
time and resource is
spent on maintaining/
fixing/ integrating/
tracking application
Source: Unisphere Research: 2018 Information Technology Performance Excellence Survey

3600 Monitoring of Packaged Applications
Business KPIs: # Transactions, # Simultaneous Users,
# Outstanding Orders
Application Components: # Concurrent Requests, #
Endeca Hit Rate, #SBL Obj Mgr Utilization, ABAP
Dispatcher Utilization
Tech Stack Components: Top DB Waits, Java Heap
Size, #Stuck Threads, DB Alert Logs, ECID Tracking
Resources: CPU/Memory/Disk, Storage, N/W
Switches, POS Systems
Confidential – Oracle Internal/Restricted/Highly Restricted 5
Application
Instrumentation
Log Data
Metrics

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal/Restricted/Highly Restricted 6
Enterprise Applications Supported with OMC

OMC Business Value
 Single pane visibility
 Rapid Problem Isolation
 Resolve Performance
Bottlenecks
 Predictive capacity planning
7
Complete visibility to your Application and
Infrastructure
Identification of problems by correlating logs
Identification and mitigation of bottlenecks
before end-user impact
Proactively identify and resolve capacity
bottlenecks, optimize capacity

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 8
Visibility to Your Application and Infrastructure
Custom Dashboard with Business KPI and performance
metrics
Application Topology
Proactive monitoring of Application Infrastructure, Logs,
End-users, etc. Sessions
Pages
Ajax Calls
Server Requests
Application Server
HW infrastructure
Log files
Synthetic Tests

Rapid Problem Isolation
Deep-visibility to Infrastructure components such
as database, WLS, concurrent manager
Correlate Issues with Infrastructure and Application
Logs
Trace end user to back-end /SQL issues

Diagnose Business Transaction Issues with Logs
Identifying Anamolous across linked events
Use Log Clustering to find needle in the haystack
Link Transactions across logs sources that share a
common attribute such as ECID

Use Analytics to Identify Systemic Issues
Identification and mitigation of DBs with degrading
performance
Seasonality aware capacity forecasting and trending.
Auto baselining, anomaly detection
Proactively identify and resolve capacity
bottlenecks, optimize capacity

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | Confidential – Oracle Internal
Bio
Michelle is the Applications Administrator at a large company. As custom
and packaged applications are becoming critical to how organizations
operate, Michelle's role is to effectively manage and monitor a portfolio of
packaged applications. With the company’s infrastructure continuously
growing and the number of applications increasing, she is finding it harder
to manage without proper data or with too little quality data.
She feels the need to have a single pane of glass that provides a 360 view
of all the custom or packaged applications. That will serve as a key
performance indicator with relevant data and reports and complete
visibility from where she can view the entire infrastructure and perform all
other tasks which can make her life easier.
I need one solution that helps me bridge business
problems and technology solutions
Michelle Zhang
Applications Administrator
Pain Points
 Can't proactively monitor application up-time and performance issues
 Increasingly challenging because customer's applications are both on-
premise and on cloud.
 Being on-call often with frequent incidents
 Responsible for ensuring up-time and high availability
 How to improve operational efficiency and reduce operating cost?
 Not easy to estimate capacity requirements which leads to over or under
utilization of resources which wastes money.

DEMO
• Complete Visibility to EBS Infrastructure
–Application Dashboard
–Infra Monitoring
–Topology Aware Log Exploration
• Rapid Problem Isolation
• Proactively Monitor End User Experience
• Diagnose Concurrent Manager Issues

Complete Visibility to E-Business
Infrastructure

3600 Monitoring of Oracle EBS
Business KPIs: # Completed/Failed Jobs, Application
Success Rate, Long Running Reports, User Experience
Application Components: Concurrent Requests per
User/Application/Program/Module; Failed or
Blocked Transactions/Requests; Workflow Error rate,
Workflow Background Engine Failures
Tech Stack Components: Top DB Waits, Top SQLs,
Top Queries, Java Heap Size, #Stuck Threads, ECIDs
w/ Error, Middleware Errors, DB/Listener Errors
Resource Metrics: CPU/Memory Utilization of
components, Disk Latency, N/W Latency or
Throughput; System Failures, User Login Errors
Application
Instrumentation
Log Data
Metrics

Complete Visibility to E-Business Suite
• Single Click discovery of entire application
landscape
– Application Tier Nodes: All Managed Servers
– DB Tier : Database Instances, Listeners
– Concurrent Manager Service, Workflow Engine,
Forms System
• Topology Aware monitoring of Application
– Visualize health of all components
– Search Logs for entire application from a single
console
– Drill down to see alerts, logs and metrics
related to any entity

Proactive Monitoring of User Experience
• Real user experience by Individual Sessions
– Monitor Total Users, Response Times and Errors
– Receive alerts when any metrics degrades
• Leverage synthetic requests to monitor
Application health
– Test wide range of Pages, Transactions and Jobs
– Test from different GEOs to assess response time
– Baseline response time using Machine Learning
• Proactive Alerts w/ Actionable Steps for user
response time, transaction completion times
Discover Application Bottlenecks and Performance degradation before end-users.
Take corrective action before performance degradation causes business impact !

Machine Learning Powered KPI Monitoring
• Integrated monitoring of KPIs
across the different components
– Concurrent Manager, Workflow, Forms
– For Example:
• Top Applications consuming Resources
• Top Applications with Errors
• Automatic Baselining of Metrics
– All monitored KPIs are baselined
– Anomalies are highlighted

EBS Functional Monitoring
• How many requests are flowing through the
“Receivables” Module?
– Are we seeing “unusually” high or low volume?
• Which Users are consuming Resources
– Are there an “unusual” number of reports or is it all real users?
• Application Anomalies
– What is the error rate of program executions ? Is it ”unusually” high “
– Are any applications experiencing slow response times ?
– Have “unusually” long running requests? Have “unusually” High Error
rates

Concurrent Manager Monitoring
• Completed Requests?
– CM request completion rate, expected? Unusually
high or low ?
– What are the longest running concurrent requests ?
Which Apps are these request from ? Which users are
running these?
• Error rate of concurrent requests? Is it
trending up or down ?
– Which Apps are causing the errors?
• Workflow Agent Queuing – High or Low ?
• How is the CPU Usage on the APP Nodes?

DEMO
– Application Dashboard
– Infra Monitoring
– Topology Aware Log Exploration

Rapid Problem Isolation

DEMO

Monitor End User Experience
Deep-visibility to EBS application associated server
requests, sessions, and application performance
Correlate Issues with Infra Logs
Trace end user activity and proactively monitor

DEMO

Conclusion
• OMC supports majority of Oracle packaged applications
• Monitor all the components of EBS in a single pane of glass, across the tiers
– Servers, Databases, Network, Storage
• Ability to obtain a 3600 View of your applications
– Business KPIs; EBS Components: Concurrent Manager, Workflow Manager, Forms
• Real time business relevant metrics allow immediate identification of any issues that
effect business bottom line
• Machine learning based insights, anomaly detection and root cause capabilities allow
you to rapidly discover problems and address them
• Cloud based unified platform provides all the capabilities with minimal overhead and
maximum uptime of the monitoring tools
66

Omc for oracle_ebs_demo_script

Omc for oracle_ebs_demo_script

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