Michelle Ambila is seeking a customer service position. She has experience as a cashier, barista, tour guide, and customer service representative. She has strong communication, organizational, and teamwork skills developed through her performing arts experience and various jobs. Her education includes a high school diploma from Watertown High School and studies at Framingham State College and Salem State University.

1. Michelle Ambila
750 Belmont Street Apt 1
Watertown MA 02472
ambilamichelle@yahoo.com
Cell Phone: (857) 258-5408
Objective
To find employment experience in the customer service industry
Skills
Good organizational skills
Experience in Performing Arts had helped me gain very good
communication skills
Strong ability to work well in groups and individually
Education
Watertown High School Watertown MA
High School Diploma May 2010
Framingham State College Sept 2010-May 2012
Salem State University Sept 2012-May2015
Work Experience
Star Market/Shaws Supermarket Watertown MA
Cashier 08/2007-05/2010
Execute monetary transactions
Tend to the needs of the customers: Informed them about where
products are in the store, answered questions that customers have
concerning the store, organized and bagged customer purchases.
American Civil Liberties Union Boston MA
Door/Street Canvasser 06/2010-08/2010
Went from door to door in communities around Massachusetts, and
encouraged people to contribute to the ACLU.
Encouraged people on the street to get involved with the ACLU
Starbucks Watertown MA
Barista/Cashier 06/2011-12/2012
Made all Starbucks drinks and distributed pastries and Starbucks products

2. Executed monetary transactions
Dominoes Pizza Company Salem MA
Customer Service Representative 10/2012-04/2013
Answered phones and distributed dominoes products to customers’
Stocked Dominoes Supplies
Executed Monetary Transactions
Front Street Café Salem MA
Barista 06/2013-08/2013
Executed Monetary Transactions
Made Coffee, Smoothies, and Sandwiches for Customer
Distributed Pastries to Customers
Cambridge Historical Tours Cambridge MA
Tour Guide 06/2014-08/2014
Gave people Historical Tours of Harvard University
Brookstone Peabody MA
Customer Service Representative 11/15/2014-12/15/2014
Volunteer Experience
Watertown Middle School after-school program Watertown MA
Assistant Counselor 09/2005-12/2005
Organized activities for children
Tended to children’s needs ( ex: giving children snacks, mediating
conflicts between children)