The document discusses whether users are the source of increased pollution from office printing. It notes that device shipments and supplier turnover are decreasing while energy usage and emissions are increasing. It suggests that optimization solutions could balance document value with reducing pollution by helping users print less through digital alternatives, awareness, and engagement. The Timengo IPM ROI Print Manager is presented as a solution that can optimize user workflows, encourage digital options, lower energy usage and emissions, and reduce print volumes.