SlideShare a Scribd company logo
CASE STUDY 1
OCBC Bank Case Study
Sharon Stevens
OMM618: Human Resources Management
Dr. Maja Zelihic
CASE STUDY 2
The OCBC Bank group of businesses comprises a family of companies owned by Singapore’s
longest-established local bank. OCBC Bank is the longest established Singapore bank, formed
in 1932 from the merger of three local banks, the oldest of which was founded in 1912. Since the
time of its founders, they have always understood the financial needs of our customers and
developed financial solutions that meet their needs (OCBC Group, 2015).
Management and Development
OCBC’s unique approach to talent management and development is to line up their
employees business goals with the way an employee learn. This is how OCBC helps their
employee to succeed in building a career with company. OCBC works closely with its employee
to take charge of their own career through a program that the company has “Career Best” that
was started in 2002. Through the program employee and managers are able to evaluate the
employee’s strength and their career goal and through this employer is able to find what would
be a fit for the employee’s talents and the company needs. OCBC offers a structured
development program that takes three years, it provides management a roadmap for each
employee during their first 3 years of service. Through this program employees are able to
improve their skills while on the job and they are encourage to pursue opportunities throughout
OCBC Group.
Compare the Talent
The approach that OCBC takes is somewhat like G4S, when it comes to development of its
employees management is encourage to always try and look for someone who you feel that is
capable of taken your place if your were to move on from your position. By mentoring the
CASE STUDY 3
employee you wish to take your place you are sure to not have a break in service. The company
offers 3 weeks of paid training and each year there will be refresher training, staff development
is a big key to G4S training and cross training is what keeps the company moving forward. Each
year staff is given a Performance Evaluation Plan which is used to evaluate employee’s progress
in the company or areas that they need to work on.
OCBC’s approach to talent management and employee development been a primary
contributing factor to the firm’s success. OCBC has rolled out initiatives that is credited to HR
which have strengthened internal communications, identified and cultivated promising leaders
and promoted work-life balance (Yahya, 2013). As well as success programs such as Future
Leaders Program, and another initiative the Executive Development Program.
OCBC approach fits many other organizations because they not only take care of their
customers they take care of their employee. Their approach to monitoring new employees for
the first three years ensures that the staff will stay. When a company fosters it employee it gives
them a reason to want to stay and work towards a place in the organization. When it comes to
limitation I really don’t see there being a limitation, I like the idea that of evaluation and
mentoring approach is the right approach.
CASE STUDY 4
Works Cited
OCBC Group. (2015). Overview. Retrieved from OCBC: http://www.ocbc.com/group/who-we-
are/Group-Business.html
Pandey, S. S. (2012, October 12). Putting the 'person' in personnel. Retrieved from Hrmasia:
http://www.hrmasia.com/content/putting-person-personnel
Yahya, Y. (2013, June 13). OCBC Staff Stay Longer Thanks To HR Initiatives. Retrieved from St
Jobs: http://www.stjobs.sg/career-resources/training-and-development/ocbc-staff-stay-
longer-thanks-to-hr-initiatives/a/121552
OMM618: Human Resources Management
OMM618: Human Resources Management
OMM618: Human Resources Management
OMM618: Human Resources Management
OMM618: Human Resources Management

More Related Content

What's hot

Hrm unilever bangladesh
Hrm unilever bangladeshHrm unilever bangladesh
Hrm unilever bangladeshConfidential
 
Case study of nestle training and development
Case study of nestle training and developmentCase study of nestle training and development
Case study of nestle training and developmentSachin Kharecha
 
Future trends
Future trendsFuture trends
Future trends
kajal Sankhe
 
Project on training and development by karan k kamdi (2)
Project on training and development by karan k kamdi (2)Project on training and development by karan k kamdi (2)
Project on training and development by karan k kamdi (2)Akshay Bhagat
 
Mba hr project report in india
Mba hr project report in indiaMba hr project report in india
Mba hr project report in india
PrakashB09
 
project report on Bsnl
project report on Bsnlproject report on Bsnl
project report on Bsnl
Bharati Varma
 
AJAY BEDI_17
AJAY BEDI_17AJAY BEDI_17
AJAY BEDI_17ajay12ap
 
Internal branding-a-human-resources-perspective (1)
Internal branding-a-human-resources-perspective (1)Internal branding-a-human-resources-perspective (1)
Internal branding-a-human-resources-perspective (1)shreyakanojia
 
48041656 a-project-report-on-training-and-development-of-hal
48041656 a-project-report-on-training-and-development-of-hal48041656 a-project-report-on-training-and-development-of-hal
48041656 a-project-report-on-training-and-development-of-hal
IT
 
Hr policies at coca cola
Hr policies at coca colaHr policies at coca cola
Hr policies at coca colaSaran Chandran
 
Project report on training and development
Project report on training and developmentProject report on training and development
Project report on training and developmentYOGENDRA RAGHAV
 
A project report on training and development with special reference to sahara...
A project report on training and development with special reference to sahara...A project report on training and development with special reference to sahara...
A project report on training and development with special reference to sahara...
Projects Kart
 
Impact of Training on Employee Performance (Banking Sector Karachi)
Impact of Training on Employee Performance (Banking Sector Karachi)Impact of Training on Employee Performance (Banking Sector Karachi)
Impact of Training on Employee Performance (Banking Sector Karachi)
iosrjce
 
Management Development Programs
Management Development ProgramsManagement Development Programs
Management Development ProgramsLena Zhang
 
training and development project IIPM
training and development project IIPM training and development project IIPM
training and development project IIPM Susmitha Chowdary
 
Report on unilever limited
Report on unilever limitedReport on unilever limited
Report on unilever limitedIslam Fazal
 
A study on training and development conducted at bharathi associates
A study on training and development conducted at bharathi associatesA study on training and development conducted at bharathi associates
A study on training and development conducted at bharathi associates
Projects Kart
 
Google HRM process and practices
Google HRM process and practices Google HRM process and practices
Google HRM process and practices
Hamid Nephew
 

What's hot (19)

Hrm unilever bangladesh
Hrm unilever bangladeshHrm unilever bangladesh
Hrm unilever bangladesh
 
Case study of nestle training and development
Case study of nestle training and developmentCase study of nestle training and development
Case study of nestle training and development
 
Hr new
Hr newHr new
Hr new
 
Future trends
Future trendsFuture trends
Future trends
 
Project on training and development by karan k kamdi (2)
Project on training and development by karan k kamdi (2)Project on training and development by karan k kamdi (2)
Project on training and development by karan k kamdi (2)
 
Mba hr project report in india
Mba hr project report in indiaMba hr project report in india
Mba hr project report in india
 
project report on Bsnl
project report on Bsnlproject report on Bsnl
project report on Bsnl
 
AJAY BEDI_17
AJAY BEDI_17AJAY BEDI_17
AJAY BEDI_17
 
Internal branding-a-human-resources-perspective (1)
Internal branding-a-human-resources-perspective (1)Internal branding-a-human-resources-perspective (1)
Internal branding-a-human-resources-perspective (1)
 
48041656 a-project-report-on-training-and-development-of-hal
48041656 a-project-report-on-training-and-development-of-hal48041656 a-project-report-on-training-and-development-of-hal
48041656 a-project-report-on-training-and-development-of-hal
 
Hr policies at coca cola
Hr policies at coca colaHr policies at coca cola
Hr policies at coca cola
 
Project report on training and development
Project report on training and developmentProject report on training and development
Project report on training and development
 
A project report on training and development with special reference to sahara...
A project report on training and development with special reference to sahara...A project report on training and development with special reference to sahara...
A project report on training and development with special reference to sahara...
 
Impact of Training on Employee Performance (Banking Sector Karachi)
Impact of Training on Employee Performance (Banking Sector Karachi)Impact of Training on Employee Performance (Banking Sector Karachi)
Impact of Training on Employee Performance (Banking Sector Karachi)
 
Management Development Programs
Management Development ProgramsManagement Development Programs
Management Development Programs
 
training and development project IIPM
training and development project IIPM training and development project IIPM
training and development project IIPM
 
Report on unilever limited
Report on unilever limitedReport on unilever limited
Report on unilever limited
 
A study on training and development conducted at bharathi associates
A study on training and development conducted at bharathi associatesA study on training and development conducted at bharathi associates
A study on training and development conducted at bharathi associates
 
Google HRM process and practices
Google HRM process and practices Google HRM process and practices
Google HRM process and practices
 

Similar to Ocbc bank case study week 1

Why is the ability to coach 81429827
Why is the ability to coach 81429827Why is the ability to coach 81429827
Why is the ability to coach 81429827
Elizabeth Wachira
 
Training and development in axis bank
Training and development in axis bankTraining and development in axis bank
Training and development in axis bank
Ammy Chohan
 
Importance & Role of CEO in Development of LO Feb-Mar 2015 MMA Mandate
Importance & Role  of CEO in Development of LO Feb-Mar 2015 MMA MandateImportance & Role  of CEO in Development of LO Feb-Mar 2015 MMA Mandate
Importance & Role of CEO in Development of LO Feb-Mar 2015 MMA Mandate
Centre for Executive Education
 
Career Development in HRM By Kumar Rahul
Career Development in HRM By Kumar RahulCareer Development in HRM By Kumar Rahul
Career Development in HRM By Kumar Rahul
rahulchic
 
Internship report on appollo ispat complex on hrm
Internship report on appollo ispat complex on hrmInternship report on appollo ispat complex on hrm
Internship report on appollo ispat complex on hrm
Ridwan Islam
 
Employee Development Philosophy Linkedin
Employee Development Philosophy LinkedinEmployee Development Philosophy Linkedin
Employee Development Philosophy Linkedin
sarahmurray156
 
Institute of management studies
Institute of management studiesInstitute of management studies
Institute of management studies
Sumit Giri
 
The role of career development in formulation of organisational effectiveness...
The role of career development in formulation of organisational effectiveness...The role of career development in formulation of organisational effectiveness...
The role of career development in formulation of organisational effectiveness...
Eakansh srivastava
 
Capstone Competency Report 2010
Capstone Competency Report 2010Capstone Competency Report 2010
Capstone Competency Report 2010
DoctorTridai Taylor
 
Running head PROPOSAL 1PROPOSAL4Proposal .docx
Running head PROPOSAL 1PROPOSAL4Proposal .docxRunning head PROPOSAL 1PROPOSAL4Proposal .docx
Running head PROPOSAL 1PROPOSAL4Proposal .docx
jeanettehully
 
Final Project Report on Recruitment & Selection
Final Project Report on Recruitment & SelectionFinal Project Report on Recruitment & Selection
Final Project Report on Recruitment & SelectionMdsamim143
 
Performance appraisal
Performance appraisalPerformance appraisal
Performance appraisal
SANDEEP JENA
 
Essay On Amanda Career Development Plan
Essay On Amanda Career Development PlanEssay On Amanda Career Development Plan
Essay On Amanda Career Development Plan
Gina Buck
 
Project on elements of talent managagement
Project on elements of talent managagementProject on elements of talent managagement
Project on elements of talent managagement
Deepak Rai
 
8 human resource management..
8  human resource management..8  human resource management..
8 human resource management..
Abdulahi Abukar ABAJEY
 
Right quarterly: Coaching - Process of building great leaders
Right quarterly: Coaching - Process of building great leadersRight quarterly: Coaching - Process of building great leaders
Right quarterly: Coaching - Process of building great leaders
Ajay K. Rana
 
Innovative human resources
Innovative human resourcesInnovative human resources
Innovative human resources
Betsy Booboo
 
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURING
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURINGCREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURING
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURINGT HARI KUMAR
 
Contributor model for career management of professional workers
Contributor model for career management of professional workersContributor model for career management of professional workers
Contributor model for career management of professional workers
Tarcisius Soemarman
 

Similar to Ocbc bank case study week 1 (20)

Why is the ability to coach 81429827
Why is the ability to coach 81429827Why is the ability to coach 81429827
Why is the ability to coach 81429827
 
Training and development in axis bank
Training and development in axis bankTraining and development in axis bank
Training and development in axis bank
 
Importance & Role of CEO in Development of LO Feb-Mar 2015 MMA Mandate
Importance & Role  of CEO in Development of LO Feb-Mar 2015 MMA MandateImportance & Role  of CEO in Development of LO Feb-Mar 2015 MMA Mandate
Importance & Role of CEO in Development of LO Feb-Mar 2015 MMA Mandate
 
Career Development in HRM By Kumar Rahul
Career Development in HRM By Kumar RahulCareer Development in HRM By Kumar Rahul
Career Development in HRM By Kumar Rahul
 
Internship report on appollo ispat complex on hrm
Internship report on appollo ispat complex on hrmInternship report on appollo ispat complex on hrm
Internship report on appollo ispat complex on hrm
 
Employee Development Philosophy Linkedin
Employee Development Philosophy LinkedinEmployee Development Philosophy Linkedin
Employee Development Philosophy Linkedin
 
Institute of management studies
Institute of management studiesInstitute of management studies
Institute of management studies
 
The role of career development in formulation of organisational effectiveness...
The role of career development in formulation of organisational effectiveness...The role of career development in formulation of organisational effectiveness...
The role of career development in formulation of organisational effectiveness...
 
Capstone Competency Report 2010
Capstone Competency Report 2010Capstone Competency Report 2010
Capstone Competency Report 2010
 
Running head PROPOSAL 1PROPOSAL4Proposal .docx
Running head PROPOSAL 1PROPOSAL4Proposal .docxRunning head PROPOSAL 1PROPOSAL4Proposal .docx
Running head PROPOSAL 1PROPOSAL4Proposal .docx
 
Final Project Report on Recruitment & Selection
Final Project Report on Recruitment & SelectionFinal Project Report on Recruitment & Selection
Final Project Report on Recruitment & Selection
 
Performance appraisal
Performance appraisalPerformance appraisal
Performance appraisal
 
Essay On Amanda Career Development Plan
Essay On Amanda Career Development PlanEssay On Amanda Career Development Plan
Essay On Amanda Career Development Plan
 
Project on elements of talent managagement
Project on elements of talent managagementProject on elements of talent managagement
Project on elements of talent managagement
 
8 human resource management..
8  human resource management..8  human resource management..
8 human resource management..
 
Right quarterly: Coaching - Process of building great leaders
Right quarterly: Coaching - Process of building great leadersRight quarterly: Coaching - Process of building great leaders
Right quarterly: Coaching - Process of building great leaders
 
Nesar ahmad
Nesar ahmadNesar ahmad
Nesar ahmad
 
Innovative human resources
Innovative human resourcesInnovative human resources
Innovative human resources
 
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURING
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURINGCREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURING
CREATIVE & INNOVATIVE HR PRACTICES AT MANUFACTURING
 
Contributor model for career management of professional workers
Contributor model for career management of professional workersContributor model for career management of professional workers
Contributor model for career management of professional workers
 

Recently uploaded

Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
bosssp10
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
Set off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptxSet off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptx
HARSHITHV26
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
Aurelien Domont, MBA
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
LuanWise
 
The key differences between the MDR and IVDR in the EU
The key differences between the MDR and IVDR in the EUThe key differences between the MDR and IVDR in the EU
The key differences between the MDR and IVDR in the EU
Allensmith572606
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
Workforce Group
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
dylandmeas
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
Corey Perlman, Social Media Speaker and Consultant
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
VAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and RequirementsVAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and Requirements
uae taxgpt
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
sarahvanessa51503
 

Recently uploaded (20)

Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
Set off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptxSet off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptx
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Digital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and TemplatesDigital Transformation and IT Strategy Toolkit and Templates
Digital Transformation and IT Strategy Toolkit and Templates
 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
 
The key differences between the MDR and IVDR in the EU
The key differences between the MDR and IVDR in the EUThe key differences between the MDR and IVDR in the EU
The key differences between the MDR and IVDR in the EU
 
Cracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptxCracking the Workplace Discipline Code Main.pptx
Cracking the Workplace Discipline Code Main.pptx
 
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdfMeas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
Meas_Dylan_DMBS_PB1_2024-05XX_Revised.pdf
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
VAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and RequirementsVAT Registration Outlined In UAE: Benefits and Requirements
VAT Registration Outlined In UAE: Benefits and Requirements
 
Brand Analysis for an artist named Struan
Brand Analysis for an artist named StruanBrand Analysis for an artist named Struan
Brand Analysis for an artist named Struan
 

Ocbc bank case study week 1

  • 1. CASE STUDY 1 OCBC Bank Case Study Sharon Stevens OMM618: Human Resources Management Dr. Maja Zelihic
  • 2. CASE STUDY 2 The OCBC Bank group of businesses comprises a family of companies owned by Singapore’s longest-established local bank. OCBC Bank is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. Since the time of its founders, they have always understood the financial needs of our customers and developed financial solutions that meet their needs (OCBC Group, 2015). Management and Development OCBC’s unique approach to talent management and development is to line up their employees business goals with the way an employee learn. This is how OCBC helps their employee to succeed in building a career with company. OCBC works closely with its employee to take charge of their own career through a program that the company has “Career Best” that was started in 2002. Through the program employee and managers are able to evaluate the employee’s strength and their career goal and through this employer is able to find what would be a fit for the employee’s talents and the company needs. OCBC offers a structured development program that takes three years, it provides management a roadmap for each employee during their first 3 years of service. Through this program employees are able to improve their skills while on the job and they are encourage to pursue opportunities throughout OCBC Group. Compare the Talent The approach that OCBC takes is somewhat like G4S, when it comes to development of its employees management is encourage to always try and look for someone who you feel that is capable of taken your place if your were to move on from your position. By mentoring the
  • 3. CASE STUDY 3 employee you wish to take your place you are sure to not have a break in service. The company offers 3 weeks of paid training and each year there will be refresher training, staff development is a big key to G4S training and cross training is what keeps the company moving forward. Each year staff is given a Performance Evaluation Plan which is used to evaluate employee’s progress in the company or areas that they need to work on. OCBC’s approach to talent management and employee development been a primary contributing factor to the firm’s success. OCBC has rolled out initiatives that is credited to HR which have strengthened internal communications, identified and cultivated promising leaders and promoted work-life balance (Yahya, 2013). As well as success programs such as Future Leaders Program, and another initiative the Executive Development Program. OCBC approach fits many other organizations because they not only take care of their customers they take care of their employee. Their approach to monitoring new employees for the first three years ensures that the staff will stay. When a company fosters it employee it gives them a reason to want to stay and work towards a place in the organization. When it comes to limitation I really don’t see there being a limitation, I like the idea that of evaluation and mentoring approach is the right approach.
  • 4. CASE STUDY 4 Works Cited OCBC Group. (2015). Overview. Retrieved from OCBC: http://www.ocbc.com/group/who-we- are/Group-Business.html Pandey, S. S. (2012, October 12). Putting the 'person' in personnel. Retrieved from Hrmasia: http://www.hrmasia.com/content/putting-person-personnel Yahya, Y. (2013, June 13). OCBC Staff Stay Longer Thanks To HR Initiatives. Retrieved from St Jobs: http://www.stjobs.sg/career-resources/training-and-development/ocbc-staff-stay- longer-thanks-to-hr-initiatives/a/121552 OMM618: Human Resources Management OMM618: Human Resources Management OMM618: Human Resources Management OMM618: Human Resources Management OMM618: Human Resources Management