Join this part 1 series of RDFI and ODFIs special process webinar and learn about the Returns and NOCs of RDFI processes.

1. Obligations, Responsibilities and Warranties of the RDFI and ODFI for
Special Processes: Returns & NOCs - the RDFI processes-Part 1:
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

2. Instructor Profile:
• Donna has over 24 years of experience in the financial
services industry which includes 9 years' experience
as the Education Service Director at a Regional
Payments Association (RPA), where she managed and
facilitated the entire Education program for nearly
800 financial institution members. Prior to that,
Donna spent 14 years in various departments with the
Federal Reserve Bank of Minneapolis and also holds
the Accredited ACH Professional (AAP) designation
(achieved in 2004).
Donna's extensive knowledge, enthusiasm and
passion for transferring payment processing
knowledge using the adult learning theory is
remarkable and has helped many payment
professionals perform daily operational tasks
including exception processing while remaining
compliant with the NACHA Operating Rules. She uses
scenarios and examples to bring the learning home,
easy to comprehend and apply to real-life day-to-day
ACH processing. Donna's ability to engage the learner
through the entire training event helps the adult
learner apply what they've learned during and after
each training session
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

3. Description:
An RDFI must accept all types of entries with the right of
return. What does that mean to you?As an RDFI there
are specific responsibilities, obligations and warranties
when you initiate (or transmit) Return Entries.
Notifications of Change are optional for the RDFI - But, if
they do them - what are the warranties that go with the
COR Entries?Also covered is the reversal process which is
now referred to as the Dishonored Returns and
Contested Dishonored Returns Related to an Unintended
Credit to a Receiver.
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

4. Objectives of the Presentation:
• Responsibilities for the RDFI accepting ACH entries and their
right to return
• Obligations of the ODFI/Originator when initiating Prenote
Entries
• Warranties of the RDFI when sending NOCs
• New rules relating to reinitiation of entries by the ODFI
• RDFI warranties when transmitting extended returns
• New rules process relative to Reversal Entries
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

5. Areas Covered:
• Included in this session will be the following:Timeframes for
doing returns
• General returns and stop payments
• Warranty details of the RDFI for extended return entries
• Details on the new Dishonored Return Reason Code R62 -
Return of Erroneous or Reversing Debit and the new Contested
Dishonored Return Reason Code R77 - Non-Acceptance of R62
Dishonored Return can be used
• Notification of change warranties
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com

6. Who can Benefit:
ACH operations staff, treasury professionals, AAP's for AAP CE (Continuing
Education) Credits, ACH auditors (internal and external), CFO's to pass on to their
staff, Bank Management, companies who process electronic payments for
themselves and for other companies (i.e. payroll processors).
This webinar is a part of "Boot Camp -Obligations, Responsibilities and Warranties of
the RDFI and ODFI for Special Processes-2-Part Series" Webinar Series. Click here to know
more.
Track this Link:
Obligations, Responsibilities and
Warranties
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com