This document summarizes a case study on increasing job satisfaction through changing one's thinking. It reviews theories of job satisfaction and its outcomes. The case study examined how asking people to make a list of things they are grateful about their job and life can positively impact their happiness and satisfaction. The implications are that having a positive attitude can increase job and life satisfaction for both employees and managers. Regularly doing gratitude lists was suggested as a way to help maintain a positive mindset.

1. L/O/G/O
Tutor: Ms. Nguyen Le Phuong Tram
Group 2- Tut 3-BA09
Presenters: Bui Doan Mai Phuong 0707030070
Nguyen Thi Loan 0804000062
Nguyen Manh Cuong 0904000009
Case Incident:
Think your way to do a better job

2. Theory review
Case summary
Implications
Discussion questions

3. Theory Review
Job satisfaction: a positive feeling about a job
resulting from an evaluation of its
characteristics
Causes job satisfaction:
 Pay influences job satisfaction only to a point
 Personality influence job satisfaction
Outcomes of job satisfaction: 6 outcomes

4. 6 outcomes:

5. Case Summary
 The “ State of mind” research
 Our views of our job and life can be
significantly impacted by changing the way we
think
 People are asked to make a short list of things
for which they are grateful
>>> Examine the happiness after making the list

6. Question 1:
Make a short list of things about your job and
life for which you are grateful. Do you feel
more positively about your job and your life?

7. 21 job factors in Groups
 Pay/ Benefits
 Career opportunities
 Work-life balance
 Job security
 Working environment
 Communication & Network
 Work itself

8. Answer:
Networking
Benefits
Work-life
balance
List of things about job
Promotion
opportunities
Work itself

9. Answer:
Yes, after doing the lists, people feel more
positive.
To some extent, each need is substantially
satisfied, the next need becomes dominant
 Two-factors theory
 Work adjustment
 Maslow hierarchy of need

10. Different People have different Needs

11. Question 2:
Try doing this every day for a week. Do you
think this exercise might make a difference in
how you feel about your job and your life?

12. Answer:
Yes
 We ourselves feel happier after making short
lists every day.
 The “state of mind” research also shows a
positive result.

13. Conclusion:
There is a relationship between job and life
satisfaction and attitude: possitive core-self-
evaluation leads to higher satisfaction

14. Implications:
For managers:
 Should watch employee attitudes and try to
generate possitive attitudes
 Should try to increase job satisfaction
(Compensation, Rewarding, Health care)
 Focus on making work challenging and
interesting.
For our lives: think positively

15. References:
 Stephen P.Robbins , Timothy A.Judge
Organizational behaviour ,14th ed.
 http://www.phwa.org/resources/goodcompany/blog/2
010/10/employee-attraction-and-recrui.php
 http://www.youtube.com/watch?v=eOUiKFjJqhI
 http://findarticles.com/p/articles/mi_m3495/is_8_50/a
i_n14933129/
 http://money.cnn.com/2010/01/05/news/economy/job
_satisfaction_report/