The document discusses key performance indicators (KPIs) for nurses aides. It provides examples of KPIs, performance appraisal forms, and a process for developing KPIs for nurses aides. The document recommends defining objectives and key result areas, identifying tasks, determining work procedures, and measuring results to create nurses aide KPIs. It cautions against creating too many KPIs and notes that KPIs should change based on goals and link to organizational strategy.