The document discusses key performance indicators (KPIs) for nursing assistants. It provides examples of KPI materials that can be used, including lists of KPIs, performance appraisals, job skills, and key result areas. It also outlines steps for creating KPIs for nursing assistants, such as defining objectives, identifying key result areas and tasks, and determining methods to measure results. Common mistakes to avoid when setting KPIs, such as having too many metrics, are also covered. Finally, the document recommends additional KPI resources that can be found on kpi123.com.