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1
EOS - THE FUTURE OF
BRAZILIAN CONSUMER BANKING
EOS’s Purpose: To build a
consumer-centric bank in Brazil
2
3
The Big Picture – EOS, the “anti-bank”
Brazilian Banks Today
Ethos: “Bank” “Technology company”
Culture: Inertia; leverages complexity to
confound
New, young, contrarian; leverages
simplicity to create loyalty
Distribution: Offline (branches) Online (online, mobile, telephone)
Focus: Process Customer experience
Product
portfolio:
“One size fits all” “Right product to the right person at
the right price”
Market: Everybody, everywhere Smart, technology-savvy consumer
Organization: Bureaucratic, Hierarchical,
rigid
Lean, flat, fast-iteration, agile
IT
organization:
12 – 24 months development
cycles; 2-3 new products per
year
12 – 24 days development cycles; 2-
3 new products tested per day
4
Conclusion: Large industry bound
for disruption
5
SOLUTION
Capture the hearts of the consumer
6
Ø Data-driven culture of a technology
company, not a bank
ØSophisticated credit analytics; real
proprietary underwriting
Ø Full product customization
Ø Fast product introduction and
iteration; continuous testing
Ø Complete integration of
Credit/IT/Operations/Marketing
ØDe-novo architecture built for
flexibility, scalability and speed
Ø Brand “is young, contrarian,
breaks with the status-quo, and
starts a revolution”
Ø Completely customer-centered
Ø Simple and intuitive product design
Ø Complete transparency; no “hidden
fees”
Ø Internet and mobile channels drive
convenience, loyalty
“Brain” = Analytical backbone “Heart” = Emotional appeal
+
7
WHY NOW?
Unique confluence of factors
opening a crack in the armor
Consumer tastes shift
- Consumer interest-
rate sensitive for first
time (lowest interest
rate environment
ever)
- Highest
concentration of
banks ever (internal
complexity is
paralyzing)
- Big banks looking
inwards
- Government is an
ally
Technology shifts
Macro shifts
- 50% of Brazilians
are under 29yrs
- Enough trust on the
online channel to
transact (ecommerce
now a $24bn mkt.)
- By 2015, there will
be 80mm people
with mobile internet
access
- Brazil: “The Social
Media Capital of the
Universe” (WSJ)
- Consumersà control
- Internet/mobile
decrease largest
barrier to entry
(capital)
- Explosion of data
commoditizes
internal banks data
- Beginning of
“virtualization of
cash”
- Cloud-
computing/big-data
increase
underwriting power
9
BUSINESS MODEL
Business Model
Ø Appropriate pricing will be a discovery process; initially
we don’t plan to compete on price:
Ø However, there might be an opportunity to disrupt by
changing pricing structure (ie. lowering revolving rate)
Revenue
source
Type % of Portfolio Price
Interest income Installment
loan
70 – 80% 0%
Interest income Revolving loan 10% - 20% 8% (month)
Fee Initialization
Fee
- R$100 –
R$300 (once)
Fee Maintenance
Fee
- R$100 –
R$300 (yearly)
Fee Interchange
from merchant
- ~1%
Main Risk
Ø 60 – 80% of credit card transactions are for interest-
free installment payments
Ø “Base case” scenario we operate with similar
portfolio of credit card loans (60 – 80% installments)
Ø “Upside case” we decrease interest rates on
revolving, providing incentive for consumers to
revolve (as customers globally do)
12
Inception
Raising $2mm seed investment
- Recruit core engineering team
- Develop front-end product
- Design back-end architecture
- Develop three initial credit models and customer acquisition strategy
for each
- Set-up legal and securitization structure, and close partnership with
bank
13
THANK YOU

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Nubank Pitch Deck-final.pdf

  • 1. 1 EOS - THE FUTURE OF BRAZILIAN CONSUMER BANKING
  • 2. EOS’s Purpose: To build a consumer-centric bank in Brazil 2
  • 3. 3 The Big Picture – EOS, the “anti-bank” Brazilian Banks Today Ethos: “Bank” “Technology company” Culture: Inertia; leverages complexity to confound New, young, contrarian; leverages simplicity to create loyalty Distribution: Offline (branches) Online (online, mobile, telephone) Focus: Process Customer experience Product portfolio: “One size fits all” “Right product to the right person at the right price” Market: Everybody, everywhere Smart, technology-savvy consumer Organization: Bureaucratic, Hierarchical, rigid Lean, flat, fast-iteration, agile IT organization: 12 – 24 months development cycles; 2-3 new products per year 12 – 24 days development cycles; 2- 3 new products tested per day
  • 4. 4 Conclusion: Large industry bound for disruption
  • 6. Capture the hearts of the consumer 6 Ø Data-driven culture of a technology company, not a bank ØSophisticated credit analytics; real proprietary underwriting Ø Full product customization Ø Fast product introduction and iteration; continuous testing Ø Complete integration of Credit/IT/Operations/Marketing ØDe-novo architecture built for flexibility, scalability and speed Ø Brand “is young, contrarian, breaks with the status-quo, and starts a revolution” Ø Completely customer-centered Ø Simple and intuitive product design Ø Complete transparency; no “hidden fees” Ø Internet and mobile channels drive convenience, loyalty “Brain” = Analytical backbone “Heart” = Emotional appeal +
  • 8. Unique confluence of factors opening a crack in the armor Consumer tastes shift - Consumer interest- rate sensitive for first time (lowest interest rate environment ever) - Highest concentration of banks ever (internal complexity is paralyzing) - Big banks looking inwards - Government is an ally Technology shifts Macro shifts - 50% of Brazilians are under 29yrs - Enough trust on the online channel to transact (ecommerce now a $24bn mkt.) - By 2015, there will be 80mm people with mobile internet access - Brazil: “The Social Media Capital of the Universe” (WSJ) - Consumersà control - Internet/mobile decrease largest barrier to entry (capital) - Explosion of data commoditizes internal banks data - Beginning of “virtualization of cash” - Cloud- computing/big-data increase underwriting power
  • 10. Business Model Ø Appropriate pricing will be a discovery process; initially we don’t plan to compete on price: Ø However, there might be an opportunity to disrupt by changing pricing structure (ie. lowering revolving rate) Revenue source Type % of Portfolio Price Interest income Installment loan 70 – 80% 0% Interest income Revolving loan 10% - 20% 8% (month) Fee Initialization Fee - R$100 – R$300 (once) Fee Maintenance Fee - R$100 – R$300 (yearly) Fee Interchange from merchant - ~1%
  • 11. Main Risk Ø 60 – 80% of credit card transactions are for interest- free installment payments Ø “Base case” scenario we operate with similar portfolio of credit card loans (60 – 80% installments) Ø “Upside case” we decrease interest rates on revolving, providing incentive for consumers to revolve (as customers globally do)
  • 12. 12 Inception Raising $2mm seed investment - Recruit core engineering team - Develop front-end product - Design back-end architecture - Develop three initial credit models and customer acquisition strategy for each - Set-up legal and securitization structure, and close partnership with bank