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Mapping current ICT adoption levels and service satisfaction
Identifying areas of pent up demand for ICT services
In the light of the study findings, examining the consequences for the Central Highlands region and the state of Victoria
Recommending actions to overcome the issues and identifying areas of opportunity for residents and businesses that can be addressed.
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1. Introduction
• Just as Finance bills are used as an opportunity for
announcing economic policy decision
• NTP has more on intent and direction Telecom Minister
traverses far beyond telecom services and attempts to
encompass manufacturing of IT & ITeS equipment and
addressing spectrum challenges for sectors beyond telecom.
• 3 policies till now
-1994
-1999
-2012
2. History of NTP
NTP-1999
Key achievements:
Telephone on demand
Increase in overall teledensity from 2.3 in 2000 to 74.0
Number of telephone connections increased from 33 million in 2000 to 886 million
Sharp decline in telephone tariffs to as low as 0.5 paisa per second and STD at about 1
paisa per second
Increase in Rural teledensity from 0.4 in 1999 to 35.6
Coverage of 97.6% of the inhabited villages (5,79,421)
High speed data and multimedia capability provided to all towns with a population
greater than 2 lakhs
3. Contd…
Creation of jobs across sales and marketing, technology,R&D and customer
care, among others
Among the lowest tariffs in the world, and the adoption of per-second billing by
various operators
Robust growth in revenues — industry revenues recorded at US$35 billion
Increased FDI in the telecom sector — accounts for more than 8% of cumulative FDI
inflows in the past decade
The promotion of manufacturing of telecom equipment in India and the growth of
telecom exports
Growth of the telecom industry has led to the development of new business
ecosystems, e.g., mobile value-added services (MVAS)
4. Major setbacks of NTP-99
Spectrum re-farming and effective management of spectrum in a transparent manner
Creation of an effective licensing framework where amendments are carried out in
consultation with service providers
“Critical” Infrastructure Status along with uniform policy and single window clearance
Energy requirements, especially reliability, resulting in huge operating expenditure
Effective utilization of USOF to increase rural penetration
Increasing broadband penetration and rural connectivity
Overcoming security concerns over the use of mobile handsets and telecom equipment
Limited availability of talent, especially telecom specialists
Fixed mobile convergence (FMC)
5. NTP 2012 Vision
To provide secure, reliable, affordable and high quality converged
telecommunication services anytime, anywhere for an accelerated inclusive
socio-economic development.
This vision is made possible through broadband Internet, fiber penetration in
all villages, high-technology low-cost affordable devices and software solutions.
A unique AADHAR based electronic authentication framework would be
integral part of providing service to the people.
NTP-2012 provides a roadmap for India to become a leader in cutting
edge, state of the art technologies through R&D and creation and incorporation
of Indian IPRs in global standards.
6. NTP 2012 Mission
To develop a robust and secure state-of-the-art telecommunication network providing
seamless coverage with special focus on rural and remote areas
Proliferation of affordable and high quality broadband services across the nation.
To make India a global hub for telecom equipment manufacturing and a centre for
converged communication services.
To promote Research and Development, Design in cutting edge ICTE
technologies, products and services for meeting the infrastructure needs of domestic and
global markets with focus on security and green technologies.
To promote development of new standards, generation of IPRs and participation in
international standardization bodies to contribute in formation of global standards.
To attract investment, both domestic and foreign.
To promote creation of jobs through all of the above.
7. Objectives of NTP 2012
Increase rural teledensity from the current level of around 39 to 70 by the year 2017
and 100 by the year 2020.
Broadband-on-demand by the year 2015 and to achieve 175 million broadband
connections by the year 2017 and 600 million by the year 2020 at minimum 2 Mbps
download speed and making available higher speeds of at least 100 Mbps on demand.
Provide high speed and high quality broadband access to all village panchayats through
a combination of technologies by the year 2014.
Promote innovation, IPR creation and indigenous R&D and manufacturing.
Complete value chain for domestic production of telecommunication equipment to
meet demand to the extent of 60% and 80% with a minimum value addition of 45% and
65% by the year 2017 and 2020 respectively.
Participate in international standardization bodies to contribute in formulation of global
standards.
8. Contd…
One Nation - One License
Achieve One Nation - Full Mobile Number Portability and work towards One Nation -
Free Roaming.
Deliver high quality seamless voice, data, multimedia and broadcasting services on
converged networks
Fixed-Mobile Convergence thus making available valuable spectrum for other wireless
services.
Make available additional 300 MHz spectrum for IMT services by the year 2017 and
another 200 MHz by 2020.
De-licensing additional frequency bands for public use
Recognize telecom as Infrastructure Sector
Ensure setting up of a common platform for interconnection
Adoption of green policy in telecom
9. Contd…
Protect consumer interest by promoting informed consent, transparency and
accountability in quality of service, tariff, usage
Strengthen the grievance redressal mechanisms
Encourage recognition and creation of synergistic alliance of public sector and other
organisations of Department of Telecommunications (DoT).
Achieve substantial transition to new Internet Protocol (IPv 6) in the country in a
phased and time bound manner by 2020
Strengthen the institutional, legal, and regulatory framework and re-engineer processes
to bring in more efficiency, timely decision making and transparency
Put in place a web based, real time e-governance solution to support online submission
of applications including processing, issuance of licences and clearances from DoT.
10. Strategies:
1. BROADBAND, RURAL TELEPHONY AND UNIVERSAL
SERVICE OBLIGATION FUND (USOF)
To develop an eco-system for broadband in close coordination with all
stakeholders to ensure availability of media for last mile
access, aggregation layer, core network of adequate
capacity, affordable equipment including user devices, terminals .
Right to Broadband’.
Provide appropriate incentives for rural rollout.
To revise the existing broadband download speed of 256 Kbps to 512
Kbps and subsequently to 2 Mbps by 2015 and higher speeds of at
least 100 Mbps thereafter.
Encourage Fibre To The Home (FTTH) with enabling guidelines and
policies, favouring fast transformation of cities and towns into Always
Connected society
work closely with Department of IT in the promotion of local content
creation in regional languages which would enhance the investment in
All-Internet Protocol (IP) networks including NGN.
To promote synergies between roll-out of broadband and various
Government programs viz e- governance, e-
panchayat, MNREGA, NKN, AADHAR, AAKASH tablet etc
11. 2. R&D, MANUFACTURING AND
STANDARDIZATION OF TELECOMMUNICATION
EQUIPMENT
• promote R&D, design, development and manufacturing in the domestic telecom equipment
manufacturing
• set up a Council consisting of experts from Telecom Service Providers, Telecom Manufacturing
Industry, Government, Academia and R&D institutions. The Council would:
Carry out technology and product development forecast.
Evolve, and periodically update the national program for technology/product
development.
Be a nodal group to monitor and ensure the implementation of various
recommendations made for promoting indigenous R&D, IPR creation, and
manufacturing and deployment of products and services.
• setting up of Telecommunications Standard Development Organization (TSDO)
• support Electronic Design and Manufacturing Clusters for design, development and
manufacture of telecommunication equipment
• facilitate provision of appropriate fiscal incentives through a Modified Special Incentive
Package Scheme (M-SIPS)
• provide appropriate incentives to the Indian product manufacturers
12. 3. LICENSING, CONVERGENCE AND VALUE
ADDED SERVICES
• harmonize the legal, regulatory and licensing framework in a time bound manner
to enable seamless delivery of converged services
Convergence of services i.e. convergence of voice, data, video, Internet
telephony (VoIP), value added services and broadcasting services.
Convergence of networks i.e. convergence of access network, carriage
network (NLD/ ILD) and broadcast network.
Convergence of devices i.e. telephone, Personal
Computer, Television, Radio, set top boxes and other connected devices
• move towards Unified Licence regime which will provide flexibility to operators to
operate any or all segment of services of the total basket of services
• facilitate delinking of the licensing of Networks from the delivery of Services to the
end users in order to enable operators to optimally and efficiently utilise their
networks and spectrum
• To facilitate resale at the service level under the proposed licensing regime
• place an appropriate regulatory framework for delivery of VAS at affordable price
so as to fuel growth in entrepreneurship, innovation and provision of region
specific content in regional languages
• extend Intra-circle mobile number portability facility on nationwide basis
13. 4. SPECTRUM MANAGEMENT
• towards liberalisation of spectrum to enable use of spectrum in any band to
provide any service in any technology as well as to permit spectrum
pooling, sharing and later, trading
• To undertake periodic audit of spectrum utilisation to ensure its efficient use.
• To refarm spectrum and allot alternative frequency bands or media to service
providers from time to time to make spectrum
• To promote use of white spaces with low power devices, without causing harmful
interference to the licensed applications in specific frequency bands by deployment
of Software Defined Radios (SDRs), Cognitive Radios (CRs).
• establish and strengthen Institute of Advanced Radio Spectrum Engineering and
Management Studies (IARSEMS)
• make available adequate globally harmonised IMT spectrum in 450 MHz, 700
MHz, 1800 MHz, 1910 MHz, 2.1 GHz, 2.3 GHz, 2.5 GHz, 3.5 GHz bands and other
bands to be identified by ITU for commercial mobile services.
• To identify additional frequency bands periodically, for exempting them from
licensing requirements for operation of low power devices for public use
14. 5. TELECOM INFRASTRUCTURE/ ROW ISSUES, GREEN
TELECOM, CLEAR SKYLINE, MITIGATION EFFORTS
DURING DISASTERS AND EMERGENCIES
• simplify sectoral policy for Right of Way
• To facilitate development of guidelines for provision of common service ducts
• review Standing Advisory Committee on Frequency Allocation (SACFA) clearance
process for faster and simplified site clearances.
• To promote the use of energy efficient equipment including low power wireless
devices in telecom networks and adopt measures for the reduction of carbon
footprint in the telecom sector.
• promote use of In-Building Solutions (IBS) and Distributed Antenna Systems (DAS)
• undertake periodic review of EMF radiation standards for mobile towers and
mobile devices with reference to international safety standards
• facilitate an institutional framework to establish nationwide Unified Emergency
Response Mechanism
• prescribe sectoral Standard Operating Procedures for aiding effective and early
15. 6. QUALITY OF SERVICE AND PROTECTION
OF CONSUMER INTEREST
• To strengthen the regulator for ensuring compliance of the prescribed
performance standards and Quality of Service (QoS) parameters by the
Telecom Service Providers.
• formulate a Code of Practice for Sales and Marketing Communications to
improve transparency as well as address security issues relating to
Customer Acquisition.
• mandatory provision for web based disclosure of area coverage by telecom
service providers.
• facilitate establishment of a National Mobile Property Registry for
addressing security, theft and other concerns
• To undertake legislative measures to bring disputes between telecom
consumers and service providers within the jurisdiction of Consumer
Forums established under Consumer Protection Act.
16. 7. SKILL DEVELOPMENT
•To assess the manpower requirement at different skill and expertise levels by partnering
with National Skill Development Council and industry to identify the relevant needs of
the sector and prepare a roadmap.
•To advise and assist Ministry of Human Resource Development (MHRD) to periodically
upgrade academic curriculum of telecommunication courses.
•To strengthen and develop National Telecom Institute for Policy Research, Innovation
and Training (NTIPRIT) as an institute of international repute
•To encourage collaboration with premier educational institutes like IITs and telecom
research organisations of excellence
17. 8. PUBLIC SECTOR
• To recognise the strategic importance of Telecom PSUs
•To encourage Public Sector Units under the DoT to identify and exploit strategic and
operational synergies
• To recognise and enhance the opportunities available through/within Telecom PSUs
for deployment of indigenously developed and manufactured Telecom products with
Indian IPR
18. 9. CLOUD SERVICES
• To recognise that cloud computing will significantly speed up design and roll out of
services, enable social networking and participative governance and e-Commerce
•Ensure rapid expansion of new services and technologies at globally competitive prices
by addressing the concerns of cloud users and other stakeholders
19. 10. TELECOM ENTERPRISE DATA SERVICES, IPV 6
COMPLIANT NETWORKS AND FUTURE
TECHNOLOGIES
•To formulate appropriate policies in the area of enterprise and data services to fuel
further growth of India’s ICTE sector and attract investments.
•To facilitate the role of new technologies through affordable access and efficient
service delivery such as Machine-to-Machine (M2M) communications
•To adopt best practices to address the issues related to cloud services, M2M and other
emerging technologies to promote a global market for India.
•To recognize the importance of the new Internet Protocol IPv6, specialized
training, development of various applications in the field of IPv6.
20. 11. FINANCING OF TELECOM SECTOR
•To create a Telecom Finance Corporation as a vehicle to mobilize and channelize
financing for telecom projects
•To rationalise taxes, duties and levies affecting the sector and work towards providing a
stable fiscal regime to stimulate investments and making services more affordable.
21. 12. ROLE OF REGULATOR, CHANGES
IN LEGISLATION
•To review the TRAI Act and decrease its inadequacies and increase its effectiveness.
•To undertake a comprehensive review of Indian Telegraph Act to make them consistent
with and in furtherance of the above policy objectives.
•To take requisite steps to strengthen various units of DoT as may be necessary to carry
out functions required to achieve the objectives of this policy.
22. Observations
This time the emphasis is more on rural penetration of the telecom services and
broadband services. There is an increased push for increasing the broadband coverage
using both fiber optic cables and wireless communications. The minimum speed has been
increased to 512kbps.
Heavy emphasis on indigenous manufacturing of telecom equipment and telecom
infrastructure.
Development of R&D centers across the country and testing institutes of international
standards, to not only become self sufficient in telecom equipment but also export to
developing nations
There was greater need for clarity on the licensing fee and exit policy but this has not
been elaborately explained in the policy.
Push for telecom sector as an infrastructure sector.
To use USOP for rural development.
23. Contd…
Creation of a Telecom Finance Cooperation
There is thrust to lay down standards and meet standards practiced by the best in
industry for better quality of service
A roadmap to be defined and implemented to make India the next manufacturing
hub for electronic and telecommunication equipment.
The Draft Policy did not contain any recommendations or procedures for mergers
and acquisitions.