The document discusses how Coca-Cola creates shared value for consumers and retailers. It highlights key metrics like operating in over 200 countries and providing 1.8 billion servings per day. The company seeks to extend shared value through customer collaboration, providing choices to consumers, and social/environmental programs. Coca-Cola tells stories through digital media to build engagement and spread content at scale. The goal is to open happiness by creating shared value.
Nrf13 brasil varejo holiday shopping 2013Brasil Varejo
Cotter Cunningham, CEO of WhaleShark Media, discusses key retail and technology trends for 2013 including the growing influence of mobile devices on customer shopping behavior. He emphasizes that retailers must embrace mobile, leverage big data to create personalized shopping experiences, and operate cohesively across online and offline channels to meet rising consumer expectations around immediacy, choice and convenience.
Mohan Singh Oberoi founded the Oberoi Group of Hotels in 1934 and grew it to become one of the largest and most prestigious hotel chains in India. The Oberoi Group now owns and manages 30 luxury hotels and 5 cruise ships worldwide and was a pioneer in airline catering in India, employing over 12,000 people. Mohan Singh Oberoi was honored with the Padma Bhushan award in 2001 for his achievements in hospitality.
Dropbox is a free service that automatically syncs and saves files across a user's devices. Any file saved to the Dropbox folder on one device is instantly available on all other linked devices. This allows users to access their files from any computer or mobile device. The Dropbox folder works just like any other folder but syncs file changes in real-time. Installation is easy and only requires dragging files into the Dropbox folder to sync them.
Nrf13 brasil varejo duane reade_marketing de vizinhançaBrasil Varejo
Duane Reade rebranded its stores and private label brands to distance itself from competitors and remain relevant. It aimed to create a fashionable, innovative design focused on customer service and making everyday tasks in New York easy. This included reorganizing store sections around customer needs like "How I Feel" for pharmacy, and developing private label brands with unique New York imagery to attract new customers and build loyalty. Brand innovations included environmentally friendly and seasonal product lines. The changes aimed to transform Duane Reade into a healthier daily living store as it integrated with new owner Walgreens.
Nrf13 brasil varejo vencer na arena globalBrasil Varejo
The document provides information about strategies for thriving in the global retail arena. It discusses two main expansion strategies - expansion of mass market retailers into fast-developing countries and expansion of specialized retailers with strong brands. The document also notes that innovative concepts are needed to exceed customer expectations globally. It then outlines keys to success for global retailers, including having a clear strategy, listening to local customers, partnering with local talent, and executing well on real estate, systems, and marketing. Mango and Delhaize then share their perspectives and lessons learned from international expansion.
Nrf13 brasil varejo vencendo em um mundo com menos paredesBrasil Varejo
The document discusses tearing down walls in retail and winning in an omni-channel world. It begins with an agenda that includes tearing down walls, winning in a wall-less retail world, and an in-depth look at Walgreens' omni-channel strategy. The document then covers macro forces, shopper behaviors, and information driving changes. It discusses the need to remove walls between physical and digital retail. Finally, it provides an overview of Walgreens' omni-channel strategy to give customers what they want, wherever and whenever they want through physical stores, websites, mobile apps, and more.
Nrf13 brasil varejo holiday shopping 2013Brasil Varejo
Cotter Cunningham, CEO of WhaleShark Media, discusses key retail and technology trends for 2013 including the growing influence of mobile devices on customer shopping behavior. He emphasizes that retailers must embrace mobile, leverage big data to create personalized shopping experiences, and operate cohesively across online and offline channels to meet rising consumer expectations around immediacy, choice and convenience.
Mohan Singh Oberoi founded the Oberoi Group of Hotels in 1934 and grew it to become one of the largest and most prestigious hotel chains in India. The Oberoi Group now owns and manages 30 luxury hotels and 5 cruise ships worldwide and was a pioneer in airline catering in India, employing over 12,000 people. Mohan Singh Oberoi was honored with the Padma Bhushan award in 2001 for his achievements in hospitality.
Dropbox is a free service that automatically syncs and saves files across a user's devices. Any file saved to the Dropbox folder on one device is instantly available on all other linked devices. This allows users to access their files from any computer or mobile device. The Dropbox folder works just like any other folder but syncs file changes in real-time. Installation is easy and only requires dragging files into the Dropbox folder to sync them.
Nrf13 brasil varejo duane reade_marketing de vizinhançaBrasil Varejo
Duane Reade rebranded its stores and private label brands to distance itself from competitors and remain relevant. It aimed to create a fashionable, innovative design focused on customer service and making everyday tasks in New York easy. This included reorganizing store sections around customer needs like "How I Feel" for pharmacy, and developing private label brands with unique New York imagery to attract new customers and build loyalty. Brand innovations included environmentally friendly and seasonal product lines. The changes aimed to transform Duane Reade into a healthier daily living store as it integrated with new owner Walgreens.
Nrf13 brasil varejo vencer na arena globalBrasil Varejo
The document provides information about strategies for thriving in the global retail arena. It discusses two main expansion strategies - expansion of mass market retailers into fast-developing countries and expansion of specialized retailers with strong brands. The document also notes that innovative concepts are needed to exceed customer expectations globally. It then outlines keys to success for global retailers, including having a clear strategy, listening to local customers, partnering with local talent, and executing well on real estate, systems, and marketing. Mango and Delhaize then share their perspectives and lessons learned from international expansion.
Nrf13 brasil varejo vencendo em um mundo com menos paredesBrasil Varejo
The document discusses tearing down walls in retail and winning in an omni-channel world. It begins with an agenda that includes tearing down walls, winning in a wall-less retail world, and an in-depth look at Walgreens' omni-channel strategy. The document then covers macro forces, shopper behaviors, and information driving changes. It discusses the need to remove walls between physical and digital retail. Finally, it provides an overview of Walgreens' omni-channel strategy to give customers what they want, wherever and whenever they want through physical stores, websites, mobile apps, and more.
Declining unemployment and rising incomes in Brazil have led to a massive demographic shift with more consumers entering the middle class. A survey of these "More for Less" emerging consumers found they are optimistic about their financial futures and that their standards of living have improved in recent years. They carefully compare prices both in physical stores and online and aspire to home ownership, vehicles, education, and travel. Stores attract these consumers through brands, proximity, service, and credit options but can lose them due to poor service or high prices.
Nrf13 brasil varejo conectando a indústria ao clienteBrasil Varejo
The document discusses connecting retailers and manufacturers through integrated business planning and store-level demand forecasting (flowcasting). It provides examples of how store-level flowcasting at retailers like Walmart, Lowe's, and West Marine improved inventory levels, forecast accuracy, and reduced costs for both retailers and their suppliers. The presentation recommends that manufacturers execute supplier schedules from retailers and protect supply to meet forecasts, while retailers provide accurate forecasts to build trust. Adopting store-level flowcasting can help complete the information supply chain and allow integrated business planning across the retail supply network.
Mobile Medical Apps and FDA Regulatory ApproachAkshay Anand
A presentation on Food Safety and Standards Authority of India. This was presented as a part of curriculum by Akshay Anand in JSS College of Pharmacy, Mysuru during March 2015
ISO 22000 Food Safety Management Systems - A Presentation by Akshay AnandAkshay Anand
ISO 22000 is an international food safety standard that provides requirements for food safety management systems. It aims to ensure safe food supply chains worldwide and applies to all organizations involved in the food chain. Key benefits include more efficient hazard control, systematic management of food safety prerequisites, increased due diligence, and optimized resource usage. Widespread adoption of ISO 22000 helps create a level playing field for international trade and increases consumer confidence in the safety of the food supply.
FSSAI - Food Safety and Standards Authority of India - by Akshay AnandAkshay Anand
A presentation on Food Safety and Standards Authority of India. This was presented as a part of curriculum by Akshay Anand in JSS College of Pharmacy, Mysuru during March 2015
GLOBAL DIGITAL MARKETING TRENDS 2013
“We have become more complex. Our personal stories are becoming more nuanced and honest. We mix everything as we please.“
Generation screen, Immersive Storytelling, Seriously Social, Big Data, Free the Menu are digital marketing trends for 2013.
Consumer Behavior is changing rapidly everyday. How do brand marketers of today deliver their message cutting through the clutter and optimize their brand messaging using the ever changing media trends. This presentation talks about several approaches various industries and companies are adopting today to market themselves more effectively using consumer behavior.
This document discusses the rise of social media and how consumer behavior and expectations have changed as a result. It notes that social media has led to consumers having access to information at all times and wanting seamless experiences both online and offline. The document also outlines how Philips has adapted its social media strategy, moving from a one-way push approach to engagement and two-way dialogue. It provides examples of successful social media campaigns run by Philips in different regions.
The Van Noy Group redesigned Toro's drip irrigation packaging and merchandising program to better differentiate the Toro brand. They developed a color-coding system to simplify product selection and maximized shelf space through more efficient packaging. Signage and planning guides were also created to help consumers install drip irrigation systems and choose Toro over competitors.
Consumer Expectations and the Great TransitionVivastream
This document summarizes research from First Data Corporation on consumer expectations in payments. Key findings include:
1) Consumers want seamless online and offline experiences when shopping and managing finances.
2) Beyond transactions, consumers want personalized experiences through loyalty programs, tailored offers, and brands that understand their needs.
3) Consumers actively manage their money and expect real-time access and control over finances on their mobile devices.
4) Mobile devices are increasingly central to how consumers shop and bank, with rising expectations of convenience.
The document summarizes information about The Consumer Goods Forum, a global industry network of over 400 retailers, manufacturers, and other stakeholders representing over $2.5 trillion in annual sales. The Forum focuses on knowledge sharing and developing common positions on strategic and operational issues. It addresses priorities like emerging trends, sustainability, health and safety, and operational excellence through committees and initiatives. The Forum's vision is to enable better lives through better business.
Ubiquitous access to the Internet has forever changed consumer behavior. Brands can no longer expect that their desktop experiences will satisfy, or that they will even be accessed from the desktop. One thing that brands can count on is that mobile platforms will be the primary driver of consumption moving forward.
http://www.sparksgrove.com/
Presentation at iStrategy London. A new framework to replace the traditional 4Ps of Marketing. A terrific guideline for brands who are looking to be more adaptive to the changing landscape of consumer behavior and technology.
This document summarizes the capabilities of an agency called United Future. They create trans-media experiences using capabilities in analytics, experience design, and product development. They work with brands to compel users to act and believe through their work on websites, mobile apps, social media and more. They highlight case studies of work done with Jaguar, Yokohama Tire, Engadget, Vizio and others.
The document outlines 10 mobile marketing priorities for businesses in 2013. It emphasizes starting with understanding consumer mobile behaviors and creating personas. It stresses optimizing the mobile user experience on websites and apps. It also recommends integrating mobile into the customer journey and broader communications strategies, as well as focusing on personalization, convenience and loyalty. Continuous testing and improvement is advised to maximize results.
Whitepaper: Mobile Media Survival GuidePolar Mobile
The document discusses strategies for media businesses to survive in the post-PC world. It notes that traditional media revenue models are being disrupted by new digital platforms and devices. It recommends that media companies focus first on the Apple iOS platform to reach the largest mobile audience and maximize monetization opportunities through apps, before expanding to other platforms like Android. The document also advocates adopting a "hybrid app" model that uses web technologies for user interfaces and business logic to reduce development costs while providing native-like experiences.
The document provides information about the Connected World Forum event taking place from 31 October to 3 November 2011 in Dubai. It includes:
- A welcome letter from the event founder highlighting the goals of bringing together mobile money and mobile health conferences.
- A programme overview and schedules for the mobile money pre-conference workshop, conference days 1 and 2, and associated events.
- Details of the mobile money and mobile health advisory boards, speaker lineups, and sponsoring partners.
- Explanations of mobile money services from Vodafone and Turkcell, and mobile health services from Orange Austria and 02 Health.
- Information on upgrading attendance passes and a 365 communication piece.
This document discusses options for national development through cluster-based economic development. It poses questions about who should decide the focus of economic development, what areas it should target, and how implementation should occur. The document suggests that cluster development may help improve governance. It provides examples of industry clusters in Yorkshire, England and the seafood industry cluster in Humber, England to illustrate potential actors involved in cluster-based development decisions.
Starbucks aims to engage consumers, partners, and stakeholders in a more meaningful way through multiple communication channels during the holiday season. The goals are to drive more traffic into stores for their special holiday drinks and experience, as well as to create a child-like joy and spark through the holiday experience. Starbucks will leverage their 25th anniversary of their Christmas blend, red cup launch day, global presence, in-store activation, influencer network, and potential CPG tie-ins to achieve these goals over five weeks of holiday wishes engagement.
Declining unemployment and rising incomes in Brazil have led to a massive demographic shift with more consumers entering the middle class. A survey of these "More for Less" emerging consumers found they are optimistic about their financial futures and that their standards of living have improved in recent years. They carefully compare prices both in physical stores and online and aspire to home ownership, vehicles, education, and travel. Stores attract these consumers through brands, proximity, service, and credit options but can lose them due to poor service or high prices.
Nrf13 brasil varejo conectando a indústria ao clienteBrasil Varejo
The document discusses connecting retailers and manufacturers through integrated business planning and store-level demand forecasting (flowcasting). It provides examples of how store-level flowcasting at retailers like Walmart, Lowe's, and West Marine improved inventory levels, forecast accuracy, and reduced costs for both retailers and their suppliers. The presentation recommends that manufacturers execute supplier schedules from retailers and protect supply to meet forecasts, while retailers provide accurate forecasts to build trust. Adopting store-level flowcasting can help complete the information supply chain and allow integrated business planning across the retail supply network.
Mobile Medical Apps and FDA Regulatory ApproachAkshay Anand
A presentation on Food Safety and Standards Authority of India. This was presented as a part of curriculum by Akshay Anand in JSS College of Pharmacy, Mysuru during March 2015
ISO 22000 Food Safety Management Systems - A Presentation by Akshay AnandAkshay Anand
ISO 22000 is an international food safety standard that provides requirements for food safety management systems. It aims to ensure safe food supply chains worldwide and applies to all organizations involved in the food chain. Key benefits include more efficient hazard control, systematic management of food safety prerequisites, increased due diligence, and optimized resource usage. Widespread adoption of ISO 22000 helps create a level playing field for international trade and increases consumer confidence in the safety of the food supply.
FSSAI - Food Safety and Standards Authority of India - by Akshay AnandAkshay Anand
A presentation on Food Safety and Standards Authority of India. This was presented as a part of curriculum by Akshay Anand in JSS College of Pharmacy, Mysuru during March 2015
GLOBAL DIGITAL MARKETING TRENDS 2013
“We have become more complex. Our personal stories are becoming more nuanced and honest. We mix everything as we please.“
Generation screen, Immersive Storytelling, Seriously Social, Big Data, Free the Menu are digital marketing trends for 2013.
Consumer Behavior is changing rapidly everyday. How do brand marketers of today deliver their message cutting through the clutter and optimize their brand messaging using the ever changing media trends. This presentation talks about several approaches various industries and companies are adopting today to market themselves more effectively using consumer behavior.
This document discusses the rise of social media and how consumer behavior and expectations have changed as a result. It notes that social media has led to consumers having access to information at all times and wanting seamless experiences both online and offline. The document also outlines how Philips has adapted its social media strategy, moving from a one-way push approach to engagement and two-way dialogue. It provides examples of successful social media campaigns run by Philips in different regions.
The Van Noy Group redesigned Toro's drip irrigation packaging and merchandising program to better differentiate the Toro brand. They developed a color-coding system to simplify product selection and maximized shelf space through more efficient packaging. Signage and planning guides were also created to help consumers install drip irrigation systems and choose Toro over competitors.
Consumer Expectations and the Great TransitionVivastream
This document summarizes research from First Data Corporation on consumer expectations in payments. Key findings include:
1) Consumers want seamless online and offline experiences when shopping and managing finances.
2) Beyond transactions, consumers want personalized experiences through loyalty programs, tailored offers, and brands that understand their needs.
3) Consumers actively manage their money and expect real-time access and control over finances on their mobile devices.
4) Mobile devices are increasingly central to how consumers shop and bank, with rising expectations of convenience.
The document summarizes information about The Consumer Goods Forum, a global industry network of over 400 retailers, manufacturers, and other stakeholders representing over $2.5 trillion in annual sales. The Forum focuses on knowledge sharing and developing common positions on strategic and operational issues. It addresses priorities like emerging trends, sustainability, health and safety, and operational excellence through committees and initiatives. The Forum's vision is to enable better lives through better business.
Ubiquitous access to the Internet has forever changed consumer behavior. Brands can no longer expect that their desktop experiences will satisfy, or that they will even be accessed from the desktop. One thing that brands can count on is that mobile platforms will be the primary driver of consumption moving forward.
http://www.sparksgrove.com/
Presentation at iStrategy London. A new framework to replace the traditional 4Ps of Marketing. A terrific guideline for brands who are looking to be more adaptive to the changing landscape of consumer behavior and technology.
This document summarizes the capabilities of an agency called United Future. They create trans-media experiences using capabilities in analytics, experience design, and product development. They work with brands to compel users to act and believe through their work on websites, mobile apps, social media and more. They highlight case studies of work done with Jaguar, Yokohama Tire, Engadget, Vizio and others.
The document outlines 10 mobile marketing priorities for businesses in 2013. It emphasizes starting with understanding consumer mobile behaviors and creating personas. It stresses optimizing the mobile user experience on websites and apps. It also recommends integrating mobile into the customer journey and broader communications strategies, as well as focusing on personalization, convenience and loyalty. Continuous testing and improvement is advised to maximize results.
Whitepaper: Mobile Media Survival GuidePolar Mobile
The document discusses strategies for media businesses to survive in the post-PC world. It notes that traditional media revenue models are being disrupted by new digital platforms and devices. It recommends that media companies focus first on the Apple iOS platform to reach the largest mobile audience and maximize monetization opportunities through apps, before expanding to other platforms like Android. The document also advocates adopting a "hybrid app" model that uses web technologies for user interfaces and business logic to reduce development costs while providing native-like experiences.
The document provides information about the Connected World Forum event taking place from 31 October to 3 November 2011 in Dubai. It includes:
- A welcome letter from the event founder highlighting the goals of bringing together mobile money and mobile health conferences.
- A programme overview and schedules for the mobile money pre-conference workshop, conference days 1 and 2, and associated events.
- Details of the mobile money and mobile health advisory boards, speaker lineups, and sponsoring partners.
- Explanations of mobile money services from Vodafone and Turkcell, and mobile health services from Orange Austria and 02 Health.
- Information on upgrading attendance passes and a 365 communication piece.
This document discusses options for national development through cluster-based economic development. It poses questions about who should decide the focus of economic development, what areas it should target, and how implementation should occur. The document suggests that cluster development may help improve governance. It provides examples of industry clusters in Yorkshire, England and the seafood industry cluster in Humber, England to illustrate potential actors involved in cluster-based development decisions.
Starbucks aims to engage consumers, partners, and stakeholders in a more meaningful way through multiple communication channels during the holiday season. The goals are to drive more traffic into stores for their special holiday drinks and experience, as well as to create a child-like joy and spark through the holiday experience. Starbucks will leverage their 25th anniversary of their Christmas blend, red cup launch day, global presence, in-store activation, influencer network, and potential CPG tie-ins to achieve these goals over five weeks of holiday wishes engagement.
The document summarizes key trends from Q1 2008, including the rise of social media, digital and mobile platforms, and global emerging markets. Regarding social media, it notes the influence of consumers and advocates on brands and the focus on understanding consumer personas. For digital media, it discusses the transition to online and mobile viewing and the rise of user-generated content. The trends also cover location-based mobile marketing, open platforms like Android, and measuring advertising in global emerging markets.
Millward Brown: Digital Predictions 2014Brian Crotty
Millward Brown experts predict multi-screen marketing trends for 2014. They predict that consumers will consume video content across any available screen in a "screen agnostic" way. They also predict growth in short-form "micro-video" content on platforms like Vine and Instagram that is better optimized for sharing. Wearable technology is also predicted to break into the mainstream in 2014 with devices like smartwatches. Marketers are advised to understand how consumers use multiple screens to optimize cross-screen campaigns.
This document summarizes an industry report on how retailers can adapt to changing consumer behaviors and expectations in the digital era. It discusses how the interactive channel is becoming a central hub for brand experiences. Consumer motivations are shifting towards creation, sharing, and influence online. To relate to these empowered consumers, brands must be "O.P.E.N." - on-demand, personal, engaging, and networked. Several examples are provided of retailers taking steps to become more open by better integrating social and digital features into their brand experiences. The document concludes that success in 2008 will depend on being multi-sourced, facilitating influence spheres, providing a global shopping experience, and integrating ecommerce with social media.
The document discusses 5 forces changing our world: 1) the rapid rate and speed of change, 2) the shift to consumers driving innovation rather than businesses, 3) the empowerment of consumers through social media to influence companies, 4) the digital native "Net Generation" that is always connected, and 5) the growing connectivity of everything through the "Internet of Things". It provides examples to illustrate each force and suggests companies embrace change, experiment constantly, leverage available technologies, and collaborate to adapt to these shifting forces.
Similar to Nrf13 brasil varejo coca-cola leva felicidade para varejistas e consumidores (20)
5. 14/01/2013
VIDEO
TWINS :60
Shared Value … Customer Collaboration
Shared Value … Customer Collaboration
5
6. 14/01/2013
VIDEO
HOME SHOPPING
NETWORK :30
Vid 2
Value for Consumers … Through Choices
clear and pro min en t
calorie information
n u t r it io n e d u c a t i o n
18
6
7. 14/01/2013
children who participated in
TriplePlay were more physically
active and had a better
understanding of nutrition 19
16,000 parks across
50 states participated
in 2012
Parks receive grants
to help restore, rebuild
and enhance
recreational spaces
America is your park
20
Shared Value for the World
FLEET/ SALES
MANUFACTURING TRANSPORTATION EQUIPMENT
7
8. 14/01/2013
Water Stewardship, Recyling, Climate Protection
22
Strong Brands Share Value With All
THIS ROLL CUT!!!!
VIDEO:
Where Will Happiness Strike
Next 1:15 (Brazil)
Vid 3
8
9. 14/01/2013
THE MARKET IS
MORE THAN CONSUMERS
CONSUMERS
ASSOCIATES
SHOPPERS
STAKEHOLDERS
CUSTOMERS
BOTTLERS
Open Always
Sourced On Constantly
Collaborative Evolving
Shifting
Dynamic Connected
Shared
& Linked
Co- Fluid
Created
Changing
All Content Every Second
All Connections of Every Day Global
All Brands Two- Scaled & & Local
Way Customized
9
10. 14/01/2013
6.5B
Mobile Phones
1.8B
Smart Phones
1.8B
Computers “Online”
1.5B
Television Sets
Our World Is More 80.7M
Digitally Connected Tablets
Sourced: Portfolio Research Mobile Factobook, Computer History Almanac 2011,
Morgan Stanley, Wireless Intelligence Report, Computer Industry Almanac
Marketers
Don’t Own the
BRAND…
the MARKET does!
STORIES
Content, Experiences, Conversations
SPREAD
Liquid (with or without us)
VALUE
Linked
LIQUID AND LINKED
The Cultivation of Purposeful Stories that Scale and Spread
10
11. 14/01/2013
Stories as the
New Currency Spreading Content with Scale in
Building a
Real Time
Network Advantage
Providing
Cultural Leadership
Creating
Shared Value Doing
Happiness
32
Creating Shared Value by
Building Consumer Engagement
VIDEO:
Super Bowl Second Screen
Activation ~ 1:52
Vid 4
11
15. 14/01/2013
Creating Shared Value by Doing
Happiness
VIDEO:
Singapore Hug Me Machine
~ 58 secs
Vid 6
Join Our Journey to Create Shared Value
Engage the Market
Spread Stories with Scale
Build Network Advantage
Provide Cultural Leadership
Deliver Shared Value to Open Happiness
Our Timeless Promise Remains Relevant & Fresh
15
16. 14/01/2013
Thank you!
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