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Pete DiSantis
November 5, 2009
   Highly Recognized
    ◦ #1 Consumer Familiarity
   Highly Regarded
    ◦ Top Enduring Institutions




                 © PDCA 2012 - All Rights Reserved   1/15/2012   2
Management & Leadership
            Safety & Security
             Communication
Organization & Process Improvement
      Methods & Procedures
           Metrics & Reports
  Route Planning & Optimization


      © PDCA 2012 - All Rights Reserved   1/15/2012   3
Plan

                                                          Do
Act



                        Check
      © PDCA 2012 - All Rights Reserved   1/15/2012   4
   Plan
    ◦ Identify an assessment tool
   Do
    ◦ Conduct the assessment
   Check
    ◦ Identify and validate gaps
   Act
    ◦ Identify priorities and cost benefits
    ◦ Make recommendations


                  © PDCA 2012 - All Rights Reserved   1/15/2012   5
© PDCA 2012 - All Rights Reserved   1/15/2012   6
© PDCA 2012 - All Rights Reserved   1/15/2012   7
© PDCA 2012 - All Rights Reserved   1/15/2012   8
© PDCA 2012 - All Rights Reserved   1/15/2012   9
   Plan
    ◦ Identify specific plans to close gaps in performance
    ◦ Identify the appropriate performance metrics
   Do
    ◦ Train the staff on the plan
    ◦ Implement the plan
   Check
    ◦ Identify and validate the performance gaps
   Act
    ◦ Identify next steps

                 © PDCA 2012 - All Rights Reserved   1/15/2012   10
   Supply Chain Visions, Bellevue, WA

   Supply chain experts

   Wrote the standards for CSCMP

   Experienced in using the tool

   Affiliated with Retail Compliance Council

               © PDCA 2012 - All Rights Reserved   1/15/2012   11

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Non profit warehouse

  • 2. Highly Recognized ◦ #1 Consumer Familiarity  Highly Regarded ◦ Top Enduring Institutions © PDCA 2012 - All Rights Reserved 1/15/2012 2
  • 3. Management & Leadership Safety & Security Communication Organization & Process Improvement Methods & Procedures Metrics & Reports Route Planning & Optimization © PDCA 2012 - All Rights Reserved 1/15/2012 3
  • 4. Plan Do Act Check © PDCA 2012 - All Rights Reserved 1/15/2012 4
  • 5. Plan ◦ Identify an assessment tool  Do ◦ Conduct the assessment  Check ◦ Identify and validate gaps  Act ◦ Identify priorities and cost benefits ◦ Make recommendations © PDCA 2012 - All Rights Reserved 1/15/2012 5
  • 6. © PDCA 2012 - All Rights Reserved 1/15/2012 6
  • 7. © PDCA 2012 - All Rights Reserved 1/15/2012 7
  • 8. © PDCA 2012 - All Rights Reserved 1/15/2012 8
  • 9. © PDCA 2012 - All Rights Reserved 1/15/2012 9
  • 10. Plan ◦ Identify specific plans to close gaps in performance ◦ Identify the appropriate performance metrics  Do ◦ Train the staff on the plan ◦ Implement the plan  Check ◦ Identify and validate the performance gaps  Act ◦ Identify next steps © PDCA 2012 - All Rights Reserved 1/15/2012 10
  • 11. Supply Chain Visions, Bellevue, WA  Supply chain experts  Wrote the standards for CSCMP  Experienced in using the tool  Affiliated with Retail Compliance Council © PDCA 2012 - All Rights Reserved 1/15/2012 11

Editor's Notes

  1. Highly Recognized#1 Consumer FamiliarityThe Cone Nonprofit Power Brand 100Highly RegardedTop Enduring InstitutionsBooz Allen HamiltonWell FundedTop Ranked by RevenueThe Cone Nonprofit Power Brand 100
  2. Meet Jim here on September 1st. We toured the facility for about 2 hours.We focused on the warehouse operation.These were our initial observations and conclusions.These are big issues which stand in your way of better funding your social services. You don’t have to lose money in this operation.These are big issues and they can be overcome.How do you eat an elephant?
  3. The long name for my company is Peter DiSantis Consulting Associates. The short name is PDCA.This is the logo for my company, PDCAPDCA is also an acronym for Plan, Do, Check, ActThe standard system for process improvement is this cycle
  4. From the Council of Supply Chain Management Professionals, CSCMP
  5. Six categoriesWe will use Plan, (possibly Source), Deliver and Enable. Some of the categories will not apply, like Make or Return.
  6. Scored and tallied