Business Continuity - 5 Basic Steps. An introduction to Business Continuity Management (BCM) introducing concepts such as risk assessment, business impact analysis and testing. Assent Risk Management is a consultancy providing business continuity services.

1. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Business Continuity Planning
5 Basic Steps

2. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
5 Steps
1. Identify Disruptions
2. Assess Business Impact
3. Create a Plan
4. Train Staff
5. Test

3. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Potential Disruptions?
• Environmental
– Flood
– Fire
– Severe Weather
• Economical
– Creditors/Debtors
– Suppliers
Identify Disruptions
• Civil
– Theft
– Malicious Damage
– Riots
• Other
– Power Outage
– Machine Failure

4. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Risk Assessment
• Score by Impact
and Likelihood.
• Decide Appetite
for Risk.
• Reduce Risk.
Identify Disruptions

5. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Business Impact
• Business Impact Analysis (Impact/Tolerance)
• Prioritise departments
• Prioritise functions within departments
• Increase Resilience
• Build Plan
Assess Business Impact

6. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Supporting Documents
• BCP Triggers
• Emergency Team
• Alternative Locations
• Media Handling
• Contact Lists (Employee/Customer/Supplier)
• Expense Log
• Etc
Create a Plan

7. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Battle Box
• Printed copy of BCP
• Printed DR Plans & other documents
• First Aid Kit
• Stationery
• Torch & Batteries
• Mobile Phone
• Chargers
• Etc
Create a Plan

8. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Training & Awareness
• Business Continuity over all.
• Triggers & Invocation.
• Emergency Management Team.
• Department Specific BC Plans.
• Functional DR Plans.
– Server Restore
– Data restore
Train Staff

9. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Try the Arrangements
• Theoretical
– Desktop Scenario Test
– Internal Auditing of
Plan
– Certification to
ISO22301
Test
• Practical
– Fire Evacuation
– Server/Data Restore
– Backup Generators
– 3rd Party Services
Review & Improve Plan

10. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Objectives
• Reduce Risk of Disruption.
• Increase Resilience to Disruption.
• Maintain Effective Plans & Documents.
• Raise Awareness and Training.
• Continue Trading Profitably

11. Risk Management
© Associate Enterprises Ltd 13th June 2012, Version 1www.assentriskmanagement.co.uk
Find Out More
• London & South East 020 3432 2854
• Midlands 01332 896 478
• Wales & West 029 2000 4623
• www.assenttechrisk.co.uk
• www.assentriskmanagement.co.uk/iso22301