The document discusses small ways to improve websites with devolved content management through many contributors. It suggests focusing on the user experience by making small improvements that create a happier, more positive experience for users. A good user experience means users think positively about the organization. The document notes that understanding what a website is not, like a brochure or catalog, can help build better sites, and it acknowledges that while the technical aspects are understood, the user experience is not always clear.

1. No fuss web usability
Improving websites in a devolved authorship
environment
Georgina Hibberd
georginahibberd.com

2. What
Small but influential ways in which you can
improve the experience of those using your
website.

3. Why
• Devolved content management requires
many hands making small improvements to
your website
• A better website means a happier user
• A user who has a good experience of your
website thinks nice things about your
organisation

4. What is a website?
If we understand what a website is NOT we
can start building better ones