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Similar to No Common Language: A study on Challenges of Multicultural Team
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No Common Language: A study on Challenges of Multicultural Team
- 1. No Common Language: A study on Challenges of Multicultural Team • Culture • Multicultural Teams • Importance of Communication • Importance of Language • Problem • Objective
- 2. Methodology • Sample size: 45 • Convenient sampling method • Multicultural team from countries India and Mexico • Data Collection through: E- Mail • Data analysis done using: Descriptive Analysis, Correlation, Regression analysis.
- 3. Data Analysis • Influences of cultural diversity • Delayed work cycle. • Dependency. • Discomfort • Translation reliability • Understanding the face expression • Specific official format. • Attentive listening
- 4. Influences of cultural diversity
- 6. Dependency on the Mediator
- 7. Percentage analysis table for the dependent variables Variables Strongly agree Agree NANDA Disagree Strongly disagree Discomfort to approach the mediator 42.2 37.8 2.2 15.6 2.2 Reliability is poor 2.2 46.7 46.7 2.2 2.2 Facial expression 4.4 8.9 51.1 33.3 2.2 Official format 11.1 37.8 51.1 - - Attentive listening 53.3 40 2.2 2.2 2.2
- 8. The Relationship between dependency on the mediator and discomfort to approach the mediator often Discomfort to approach Mediator often Dependency on Mediator Discomfort to approach Mediator often Pearson Correlation 1 .484** Sig. (2-tailed) .001 N 45 45 Dependency on Mediator Pearson Correlation .484** 1 Sig. (2-tailed) .001 N 45 45
- 9. The Relationship between discomfort to approach the mediator often and delayed work cycle Delayed work cycle Discomfort to approach Mediator often Delayed work cycle Pearson Correlation 1 .386** Sig. (2-tailed) .009 N 45 45 Discomfort to approach Mediator often Pearson Correlation .386** 1 Sig. (2-tailed) .009
- 10. Relationship between Attentive listening and discomfort to approach mediator often Discomfort to approach Mediator often Attentive listening Discomfort to approach Mediator Often Pearson Correlation 1 .683** Sig. (2-tailed) .000 N 45 45 Attentive listening Pearson Correlation .683** 1 Sig. (2-tailed) .000 N 45 45
- 11. The Relationship between depending on the mediator and delayed work cycle • H01: There is no significant association between work delay and dependency on the mediator. • Ha1: There is a significant association between work delay and dependency on the mediator • Regression analysis: • R2 value indicates that 31.6% of the variance in “work cycle delay” is explained by changes in the variables “dependency on mediator”.
- 12. The Relationship between depending on the mediator and delayed work cycle • The ANOVA table indicates the regression is statistically significant (F (1, 43) =19.880, p<.0001). The F test, tests the H0: β1=0 Vs Ha: β1≠0. Clearly there is strong evidence against H01. • The t=4.459 with 43 degrees of freedom. The p- value (.000) is <.0001 and therefore we have strong evidence against H01. • From the analysis, we reject null hypothesis H01, and accept Ha1 that there is a significant relationship between delayed work cycles and dependency on the mediator.
- 13. The Relationship between discomfort to approach the mediator often and delayed work cycle • H02: There is no significant association between discomfort to approach mediator and dependency on the mediator. • Ha2: There is a significant association between discomfort to approach mediator and dependency on mediator • Regression analysis: • The R2 value indicates that 14.9% of the variance in “delayed work cycle” is explained by changes in the variable “discomfort to approach the mediator often”.
- 14. The Relationship between discomfort to approach the mediator often and delayed work cycle • The ANOVA table indicates the regression is statistically significant (F (1, 43) =7.544, p<.01. The F test, tests the H02: β1 = 0 Vs Ha2:β1≠0. Clearly there is strong evidence against H02. • The t=7.844 with 43 df. The p-value (.009) is <.01 and therefore we have strong evidence against H01. • From the analysis, we reject null hypothesis H02 and accept Ha2 that there is a significant relationship between delayed work cycles and discomfort to approach the mediator often.
- 15. Conclusion • Cultural diversity influences Multicultural teams . • Translation Reliability is intermediate. • No difficulty in reading facial expression. • No specific official format is required. • Effective listening will improve understanding. • The increase in dependency and discomfort resulted delayed work cycle.
Editor's Notes
- Define culture. Explain Multicultural team. Communication plays vital role in business. Poor communication is a main source of conflicts in any organization. Language plays a very important role in sharing information and knowledge. Language creates trust and friendly relationship among the team members in order to have a smooth working environment. Define the problem. Explain objective. To empirically investigate the challenges faced by the multicultural team, which do not speak a common language for their communication process, but communicating through a mediator.
- Influences of cultural diversity on multicultural team. Delayed work cycle. Depending on a mediator. Discomfort to approach the mediator often Translation reliability is poor. The face expression of the mediator is difficult to understand. Specific official format required for office work. Attentive listening is required to understand the instruction given by the mediator.
- Strongly Agreed :53.33% : Agreed : 40% Each 2.22% for other cases: This shows that multicultural team is strongly influenced by the cultural diversity. Finding is inline with “culture affects our verbal and nonverbal language” (Cooper, Thomas and Simonds, 2007).
- Agreed 64.44% Strongly agreed 28.89% Other Disagree cases 2.22% It shows that there is a work delay in the work cycle. Finding is inline with Atout (2007) that management techniques in detail will reduce the level of risk in delay.
- Strongly agreed : Male : 90% Female: 59.99 % Agreed :27.9% NANDA : 8.89% SDA 2.22%. Both the genders clearly opted that there is a dependency on mediator for the work in every step of the work
- The 70% percentages of “strongly agree” and “agree” implies that “there is a feeling of discomfort to approach the mediator very often”. There is an equal percentage for “reliability is poor” and “reliability is not poor” in translating information. From this 84% percentages we understood that there is “no difficulty in reading facial expression of the mediator”. Normal (88%)official format is enough and there is no need of a more official format specially designed for this environment. 53.3% “strongly agree” and 40% “agree” shows that “more attentive listening is needed to understand the instruction given by the mediator.
- There is a significant and positive relationship between discomfort to approach the mediator often and dependency on the mediator (r=.484, N=45, p=.001<.01). Positively correlated means that these variables tend to increase together, that is if one variable increases then the another also increasing. That is if dependency on mediator increases, then feeling of discomfort to approach the mediator very often is also increasing. The magnitude or the strength of the association is moderate (.3<│r│<.5).
- There is a significant and positive relationship (r=.386, N=45, p=.009<.01) between the variables. Delayed in work cycle and discomfort to approach the mediator often are positively correlated, mean that these variables tend to increase together. If discomfort to approach the mediator often increases, then delay in work cycle is also increasing. The magnitude or the strength of the association is moderate (.3<│r│<.5).
- There is a significant and positive relationship (r=.683, N=45, p=.000<.01) between the variables. The relationship between discomfort to approach mediator often and attentive listening is positively correlated means that these variables tend to increase together. If attentive listening requires more to understand the translation by the mediator, then the feeling of discomfort will also increase to approach them very often. The magnitude or the strength of the association between the variable is very strong (.5<│r│).