This document announces an upcoming conference titled "Nursing Management Congress2011" to be held October 24-28, 2011 in Las Vegas. It provides details on pre-conference workshops, keynote speakers, breakout sessions, and the program schedule which will cover topics like evidence-based practice, performance management, legal staffing issues, and preparing for Magnet designation. The goal is to provide nurse managers with dynamic program content and practical strategies to address current healthcare issues and trends.

2. 2011 Planning Panel
Conference Chairperson
Richard T. Hader, RN, PhD,
FAAN, CHE, CNA, CPHQ
Editor-in-Chief,
Nursing Management journal
The Conference for Excellence in Nursing Leadership® Senior Vice President and
Chief Nurse Executive
Dear Colleague,
Meridian Health System, Wall, NJ
Sean Clarke, RN, PhD, FAAN
RBC Chair in Cardiovascular
I’m pleased to announce our upcoming Nursing Management Congress2011
Nursing Research
— hosted in the fabulous city of Las Vegas, October 24-28, 2011, at the
University of Toronto &
beautiful Paris Hotel. Sponsored by Wolters Kluwer Health | Lippincott
University Health Network
Lawrence S. Bloomberg
Williams & Wilkins, publisher of Nursing Management journal, Congress2011
Faculty of Nursing
is today’s leading conference for new, seasoned, and aspiring nurse managers.
University of Toronto
Toronto, Ontario, Canada
The 2011 planning committee, charged by some of the top management
Jeff Doucette, MS, RN, CEN,
FACHE, NEA-BC
experts in healthcare today, has worked energetically to create a program
Vice President, Emergency Services
specifically for today’s nurse managers. Don’t miss the opportunity to hear
Bon Secours Health System
stellar speakers and experts in the field of healthcare management.
Hampton Roads, VA
This year’s dynamic workshops, plenary and breakout sessions include…
Kirsten Drake, MSN, RN,
OCN, NEA-BC
Director Med/Surg,
• Putting the Pieces Together: Critical Thinking, Clinical Judgment,
Renal/Oncology Services
and Patient Safety
Harris Methodist FortWorth Hospital
Fort Worth, TX
• Evidence-Based Practice: Stories from the Real World Karen Innocent, MS, CMSRN,
• Coaching High Performers: Succession Planning APRN,BC, CRNP
• Maximizing the Use of Health Information Technology at the Bedside
Operational Director, Continuing
Education and Conferences
Wolters Kluwer Health
Don't miss this year’s Keynote Speaker Tim Porter O’Grady, who will present
Lippincott Williams & Wilkins
“Reforming and Transforming Healthcare Leadership: New Principles for
Ambler, PA
Thriving in a Challenging Age for Healthcare.” The information in this session
Rosanne Raso, RN, MS, NEA
will lay a basis for further exploration and discussion by today’s leaders, as it
Senior Vice President, Nursing
Lutheran Medical Center
relates to your own specific role and your leadership in team development as
Brooklyn, NY
you write a script for the future. Janet S. Thomas, MS, RN-BC
Continuing Education Manager
We understand that schedules can be hectic, and being away from work is
Wolters Kluwer Health
never easy! But we sincerely hope you’ll clear your calendar to join us for
Lippincott Williams & Wilkins
Ambler, PA
a few days of dynamic program content that will highlight the issues and Kathleen M. White, RN, PhD,
trends facing today’s nurse leaders.
CEA-BC, FAAN
Associate Professor and Director, Masters
I look forward to seeing you in Las Vegas!
and Doctor of Nursing Practice Programs
The Johns Hopkins University
School of Nursing
Richard T. Hader, RN, PhD, FAAN, CHE, CNA, CPHQ
Baltimore, MD
Nursing Management Congress Chairperson
Anne Woods, MSN, RN,
Editor-in-Chief, Nursing Management journal
CRNP, ANP-BC
Chief Nursing Officer
Wolters Kluwer Health | Lippincott Williams & Wilkins
Publisher, American Journal
Senior Vice President and Chief Nurse Executive
of Nursing (AJN)
Meridian Health System, Wall, NJ
Wolters Kluwer Health
Lippincott Williams & Wilkins
Ambler, PA
2

3. 2011 Program Schedule
Pre-Conference Workshops
Monday, October 24, and Tuesday, October 25 1:00 pm - 4:30 pm
Tuesday, October 25 8:00 am – 4:30 pm 040 A New Day Dawning:
Recalibrating the Role of Nurse
8:00 am – 4:30 pm 020 NE/NEA Prep Course Leaders with Healthcare Reform
010 New Manager Intensive: Vicki D. Lachman, PhD, APRN, MBE
Sharon Cox, BSN, MSN
Clinical Associate Professor
2-Day Course Founder and Principal Consultant
Drexel University, Philadelphia, PA
Pamela Hunt, BS, MSN, RN Cox & Associates, Brentwood, TN
Vice President of Patient Services and Today’s nurse executives and managers
Tim Porter-O’Grady, DM, EdD, ScD(h),
Chief Nursing Executive, The Indiana Heart are expected to maintain competency in
FAAN, Senior Partner, Tim Porter-O’Grady
and Vascular Hospital, Indianapolis, IN their roles. Certification as an NE/NEA is
Associates, Inc., Atlanta, GA, Associate
one way to ensure these individuals have
Shelley Cohen, RN, MSN, CEN Professor, Leadership Scholar, Arizona State
an understanding of management theory
Educator and Consultant, Health Resources University Phoenix, AZ, Visiting Professor,
and its practical application. This one-
Unlimited, Hohenwald, TN University of Maryland, Baltimore, MD
day course overviews key issues that will
This powerful 2-day workshop provides be tested on the ANCC exam for nurse The complexities and transformational
the fundamental tools for success as a executives, including effective delivery of nature of healthcare reform are enough
new nurse manager. From interviewing care; legal, regulatory, and ethical issues; to leave nurse leaders glazed over and
new hires to confronting workplace healthcare economics; professional breathless. The two-fold design of this
conflict, we’ll offer realistic approaches practice; quality management; and pre-conference workshop provides
to the daily challenges of leadership. organizational leadership. Participants an overview of the dramatic changes,
Learn how to calculate and justify the will also have an opportunity to learn reforms, and opportunities, while
staff, equipment, and supplies that you test-taking skills and take practice tests. also offering proactive strategies for
need to keep your department providing responding to this far-reaching legislation.
quality care. Additionally, learn to 8:00 am – 11:30 am If you’ve ever asked what will be different
evaluate the feasibility of a new service in the next few years and what you need
line. This session’s supportive and 030 Managing Performance to do differently to be ready, then this
interactive environment will empower in Today’s Workplace interactive session is for you. You’ll leave
you with resources you can implement Jo Manion, RN, PhD, NEA-BC, FAAN with practical ideas for next-day use so
immediately upon return to your Owner and Senior Consultant you’re well equipped for your pivotal
organization. Come network with a Manion & Associates, Oviedo, FL role in this new day.
group of peers who truly understand Managing performance is a critical
your situation, and leave with knowledge strategy for leaders trying to create a
to work with the rookies. positive workplace. Even in the face of
workforce shortages, inadequate or
unacceptable performance can’t be
tolerated or it creates a downward
performance spiral that’s increasingly
difficult to reverse. This workshop
explores several key issues of
performance management, including
giving difficult feedback, using a positive
discipline approach, and addressing
bullying behavior.
Register online at NMCongress.com 3

4. 2011 Program Schedule
Tuesday, October 25 Wednesday, October 26 10:15 am – 11:15 am
Breakout Sessions
5:00 pm – 5:30 pm 8:00 am – 9:00 am
111 Tell Me Why?
Chairperson Welcome/Nursing Exhibits Open/Continental
Variance Justification
Management 2011 Visionary Breakfast Provided in Exhibit Hall
(EXECUTIVE TRACK)
Leader Award Presentation
9:00 am – 10:00 am Pamela Hunt, BS, MSN, RN
Vice President of Patient Services and
5:30 pm – 6:30 pm Keynote Address Chief Nursing Executive, The Indiana Heart
Opening Session 103 Reforming and and Vascular Hospital, Indianapolis, IN
101 Undoing the Worst Advice Transforming Healthcare Nurse managers are required to complete
in-depth variance justifications.
You’ve Ever Been Given Leadership: New Principles for Understanding variance in volumes,
Jeff Doucette, RN, MS, CEN, FACHE, Thriving in a Challenging Age expenses, and revenues is a vital skill in
NEA-BC, Vice President, Emergency for Healthcare today's healthcare environment. Many
Services, Bon Secours nurse managers feel unprepared and
Tim Porter-O’Grady,
Hampton Roads DM, EdD, ScD(h), unsure of where to even start. This
Health System, FAAN, Senior session will help you identify variances
Suffolk, VA Partner, Tim and, most importantly, teach you how
We’ve all been Porter-O’Grady to bring them back into line.
told things like Associates, Inc.,
“You have to Atlanta, GA, 112 Resilience and Renewal:
develop your Associate Professor, Hope for Retaining Caregivers
weaknesses,” Leadership Scholar, Debra Townsend, CEO/President, Concepts
“You should never play favorites,” and Arizona State University Phoenix, AZ, of Care, Inc., and The International Center
“You should treat everyone the way you Visiting Professor, University of Maryland, for Compassionate Care™ and Chief Nursing
want to be treated.” Even reading some of Baltimore, MD Executive & Founding Senior Partner, The
these, you might be thinking, well, what’s Healthcare is on the advent of a unique CareADVOCACY Foundation & Centers,
wrong with all that advice? What’s wrong and challenging, yet exciting, Washington D.C.
is that it’s keeping you from reaching opportunity within the context of Face it … you're tired of being tired!
your leadership potential! This high- transformation. The framework for We’re experts at caring for others, yet
energy session will undue the bad advice change challenges the leader and leave little room for care of ourselves.
you’ve been hearing for years, help you caregiver to undertake major shifts in The time has come to put ourselves in
identify and leverage your strengths, and both role and function. Insight and the spotlight; to peek at our personal
teach you some new tricks. Learn how to understanding about the context and health profile; to experience the joy of
maximize the process of becoming the content of that future will be necessary self-care. Prepare yourself for a session
transformational leader you aspire to be! from all leaders. This session specifically filled with laughter and spirit, warmth
and practically addresses the leader’s and wonder. Enjoy a moment in time
6:30 pm – 8:30 pm response to healthcare changes, their where you’re the center of attention …
impact on the institution, the role of the
102 Grand Opening Exhibits/ players, the unit of service, and clinicians
a gift you deserve!
Posters and Welcome Reception throughout the system’s change. Focus is 113 Managing for Commitment,
Learn about the latest products on staying the course on the continuous
Not Just Compliance
and technologies, view the poster journey to excellence, collaboration, and
presentations, and network with practical contemporary leader skills. Sharon Cox, BSN, MSN, Founder and
vendors and colleagues. Refreshments The information in this session will lay Principal Consultant, Cox & Associates
will be served. a basis for further exploration and Brentwood, TN
discussion by today’s leaders, as it relates “Because they want to,” not because
to your own specific role and your “they have to.” Any manager would
leadership in team development as you prefer the former over the latter
write a script for the future. when dealing with staff motivation.
4 Register online at NMCongress.com

5. NMCongress.com
This session offers tips, tools, and 122 Why Am I So Tired When 12:30 pm – 2:30 pm
insights about management styles that There’s Still So Much to Do?
can make all the difference in creating a Exhibit Hall Open/Lunch
Rhonda Lawes, RN, MS, CNE Provided in Exhibit Hall
culture of engagement. Learn techniques
Assistant Professor, University of Oklahoma
you can immediately implement to
College of Nursing, Tulsa, OK 2:30 pm – 3:30 pm
create an engaged workforce in your
facility. These “dos and don’ts” for Do you go home at the end of the day Breakout Sessions
managers at all levels will validate and focused on all that remains undone and
elevate your management practices. unsure of what you accomplished during 131 Preparing for the Magnet ®
the day? This session can’t give you more Journey (EXECUTIVE TRACK)
114 The Calm Before the Storm: time, but it does offer practical strategies Kathleen Murray, RN, MSN, NE-BC, Vice
Accountable Care and the to move from chaos to stress-free President of Patient Care Services, Baptist
In-Patient Experience productivity. Imagine how much more Medical Center Downtown, Jacksonville, FL
you’ll be able to enjoy your down-time
Fred A. Neis, RN, MS, FACHE The National Magnet Recognition
when you’re confident that you’ve
Senior Director, The Advisory Board Program®, developed by the American
addressed the real priorities and have
Company, Washington, D.C. Nurses Credentialing Center in 1994,
clearly defined your next best step.
As healthcare reform and accountable recognizes healthcare organizations that
care models evolve, it’s imperative that 123 The Legalities of Staffing provide the best nursing care. Magnet®
nurse leaders help drive optimal designation is accepted nationally as
and Scheduling
performance. The in-patient experience the gold standard in nursing excellence.
Edie Brous, MS, BSN, MPH, RN, Esq., This interactive session will help you
will need to be accessible, seamless, Nurse Attorney, New York, New Jersey,
accountable, transparent, and outcomes prepare or enhance your Magnet®
and Pennsylvania designation or re-designation journey
driven. This session will inspire you to
Endorsed by The American Association through lessons learned and practical
look ahead at the changing landscape.
of Nurse Attorneys (TAANA) advice on full enculturation of the
11:30 am – 12:30 pm This session will discuss some of the legal Five Model Components, the application
hazards for managers who schedule process, document preparation and
Breakout Sessions nurses. You’ll learn causes of actions submission, and the site-survey visit.
121 Never Events: taken against nurse managers related to
staffing and scheduling and take-away 132 Red Rules in a Just Culture
There’s No Silver Bullet
tips for reducing liability exposure. Rosanne Raso, RN, MS, NEA-BC
(EXECUTIVE TRACK) Senior Vice President, Chief Nursing Officer
Mary Zellinger, RN, MN, APRN, 124 Moral Leadership: It’s Lutheran Medical Center, Brooklyn, NY
CCRN-CSC, Clinical Nurse Specialist, Necessary for an Ethical Culture Are you trying to balance “no blame”
Emory University Hospital, Atlanta, GA Vicki D. Lachman, PhD, APRN, MBE and accountability? Leading culture
This session will identify interventions Clinical Associate Professor, Drexel change and promoting patient safety
used by successful ICU teams that are University, Philadelphia, PA are important components of the
associated with successful patient Given the abundance of complex clinical nurse leader’s role. Come to this session
outcomes. We’ll target pressure ulcers, and business dilemmas in healthcare, to learn how red rules, (rules that simply
catheters, falls, and blood stream what role does leadership play? Leaders can’t be broken), fit into the paradigm
infections. You’ll also learn technologies must be exemplary in their actions and of a just culture.
and other resources that offer potential ensure that core ethical principles —
to improve quality measures, as well as honesty, nonmaleficence, courage, and
133 Putting the Pieces Together:
pinpoint the benefits of leadership justice — are embedded in the work Critical Thinking, Clinical
rounding using checklists. of the organization. This presentation Judgment, and Patient Safety
will focus on the 6 traits of moral leaders Sean Clarke, RN, PhD, FAAN, RBC Chair
and 4 under-recognized ethical issues. in Cardiovascular Nursing Research
University of Toronto & University Health
Network Lawrence S. Bloomberg Faculty of
Nursing, University of Toronto
Toronto, Ontario, Canada
Register online at NMCongress.com 5

6. 2011 Program Schedule
Nurses’ abilities to zero in on patients 142 Implementation of resource for leaders to share information,
whose unfolding conditions demand Evidence-Based Practice and even recruit staff. Don’t miss this
immediate attention can be a matter of session, where you’ll learn to maximize
life or death. This presentation will Strategies electronic communication in your
review what we know about this skill and Kathleen M. White, RN, PhD, CEA-BC, organization.
how nurses and their leaders can help FAAN, Associate Professor and Director,
frontline staff master and maintain it. Masters and Doctor of Nursing Practice 5:00 pm – 7:00 pm
Programs, The Johns Hopkins University
134 Extend Your Shelf Life: School of Nursing, Baltimore, MD Poster Networking Session
Keeping Your Talents Crisp Join us for a special evening where
What are the obstacles you face to
you’ll meet the authors, discuss the
Dennis R. Sherrod, EdD, RN, Professor developing an evidence-based practice?
research, and enjoy refreshments while
and Forsyth Medical Center Endowed A staff that lacks the confidence and
networking with your colleagues.
Chair of Recruitment & Retention knowledge to use EBP methods? These
Vote for your favorite poster —
Winston-Salem State University, School are the nurses you want to target, and
the winner will be recognized during
of Health Sciences, Winston-Salem, NC despite the challenges, certain strategies
Thursday morning’s General Session.
It’s more important than ever to can help with implementation. Let’s See page 10 for additional details on
demonstrate marketable skills in your move these individuals to action and submitting an abstract.
healthcare system, in healthcare in strengthen nursing practice in your
general, and even in the general job organization.
market. Maybe you’d like to advance 143 Information Overload Thursday, October 27
to another position, or maybe you’d
Rhonda Lawes, RN, MS, CNE, Assistant 8:00 am – 9:00 am
like to work in your current role as
Professor, University of Oklahoma College of
long as you like. Lifelong learning and Exhibits Open/
Nursing, Tulsa, OK
self-improvement have always been a
Reuter’s magazine noted that in the last Continental Breakfast
part of our professional nurse roles as we
address evolving trends and healthcare 30 years, mankind has produced more Provided in Exhibit Hall
changes. Together we’ll identify the information than in the previous 5,000
knowledge, skills, talents, competencies, years. This session will help you evaluate 9:00 am – 10:00 am
and learning resources necessary for your overload status (e-mails, memos, Morning General Session
continued success. voice messages, and delegated tasks) and
help you find practical solutions and 201 Lofty Goals? Yes, We Can!
3:45 pm – 4:45 pm proven strategies for clearing a path Richard T. Hader, RN, PhD, FAAN, CHE,
through the information jungle. CNA, CPHQ, Conference Chairperson,
Breakout Sessions Editor-in-Chief, Nursing Management
141 The Future of Nursing 144 Our COWS Are Shrinking journal, Senior Vice President and Chief
(EXECUTIVE TRACK) … Technology and Social Media Nurse Executive, Meridian Health, Wall, NJ
Michael R. Bleich, PhD, RN, NEA-BC, in Healthcare The healthcare
FAAN, Oregon Health & Science University Jeff Doucette, RN, MS, CEN, FACHE, environment is
School of Nursing, Portland, OR NEA-BC, Vice President, Emergency Services changing at a
Bon Secours Hampton Roads Health System lightening pace
The Institute of Medicine’s most recent
Suffolk, VA and it’s our
report, “The Future of Nursing: Leading
responsibility
Change, Advancing Health,” is framed Just a few years ago, computers on
as nurse leaders
from the public’s perspective and is wheels (COWS) were the standard for
to be proactive,
rich with evidence-based information “high tech” nursing units. Today, nurses
not reactive. Healthcare
not only about nurses and nursing, are organizing their work on smart
reform, the Institute of Medicine’s report
but about other health professions, too. phones and iPads, making yesterday’s
on the Future of Nursing, rising Magnet®
This presentation will address the technology obsolete. And sites like
expectations, and healthcare trends are
public’s perceptions of what they need, Facebook, Twitter, and LinkedIn have
bound to shape the nursing profession.
want, and expect from health providers changed the way people find each other,
Gain insights on what nurse leaders need
over the next 25 years. connect, and communicate. When used
to do to ensure success in this ever-
appropriately, these tools can be a great
evolving market.
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7. NMCongress.com
10:15 am – 11:15 am members interview and select candidates smart pumps/devices, clinical decision
for nursing and non-nursing positions support, bar coding, and embedded
Breakout Sessions in a 60-bed emergency department. evidence-based practice support. The
211 EBP: Key to Success This has led to a dramatic decrease presenters will discuss how to maximize
in Healthcare Reform in turnover and increase in nurse benefits by treating HIT implementation
(EXECUTIVE TRACK) satisfaction. Come hear what they’ve as nursing practice changes, not simply
learned — and what they’ve been able as technology installations.
Kathleen Russell-Babin, MSN, RN,
to improve — during this innovative
NEA-BC, ACNS-B, Senior Manager 222 Credentials Matter …
process.
Institute for Evidence-Based Care Don’t They?
Meridian Health, Wall, NJ 214 Coaching High Performers: Richard T. Hader, RN, PhD, FAAN, CHE,
What are the key ingredients to clinical Succession Planning CNA, CPHQ, Conference Chairperson,
transformation in an era of healthcare Kathleen M. White, RN, PhD, CEA-BC, Editor-in-Chief, Nursing Management
reform? Learn the elements one FAAN, Associate Professor and Director, journal, Senior Vice President, Chief Nurse
healthcare system supports in working Masters and Doctor of Nursing Practice Executive, Meridian Health, Wall, NJ
on this challenge. Decipher the role that Programs, The Johns Hopkins University Does an advanced degree in nursing
evidence-based practice will play. School of Nursing, Baltimore, MD really matter? Nursing Management
212 Bad Boys, Bad Boys … Retaining key talent is critical to journal conducted a national survey to
Whatcha Gonna Do? succession planning in an organization. determine whether or not practice
But how do you coach high performers settings truly value the educational
Linda Laskowski-Jones, RN, MS, ACNS-BC,
to sustained performance? The challenge preparation of nurses. Together, we’ll
CEN, Editor-In-Chief, Nursing2011,
is to teach them to reach an even greater review the survey results and
Vice President, Emergency, Trauma &
level of efficiency and effectiveness, recommendations on moving the
Aeromedical Services, Christiana Care
grooming them to develop the profession forward through educational
Health System, Wilmington, DE
knowledge and skills necessary to achievement and recognition.
Captain Jeffrey R. Evans, BS, NREMT-P, tackle new responsibilities.
Troop Commander, Delaware State Police 223 Managing the Aging
Through a series of realistic scenarios 11:30 am – 12:30 pm Workforce
co-presented by an ED nurse leader and Breakout Sessions Faith Bresnan Roberts, RN, BSN, FCN
state police commander, this session will Director, Magnet Parish Nursing and
teach you how to recognize high-risk 221 Maximizing the Use Children’s Services, Carle Foundation
situations in the healthcare setting that of Health Information Hospital, Urbana, IL
require police involvement, as well as Technology at the Bedside The generation with the most practicing
how to respond to these events in a safe
(EXECUTIVE TRACK) nurses is getting grayer. Leading these
and effective manner. Strategies will colleagues through this phase of their
encompass both hospital and law Joyce Sensmeier, MS, RN-BC, CPHIMS,
FHIMSS, Vice President, Informatics career is challenging. Physical demands
enforcement perspectives. and the continual emphasis on cost
HIMSS, Chicago, IL
cutting while producing stellar outcomes
213 Starting a Staff Hiring Judy Murphy, RN, FACMI, FHIMSS
are taking a toll on many. This session
Committee on Your Unit: Vice President, Information Services
will explore this generation’s values and
Lessons Learned over 5 Years Aurora Health Care, Milwaukee, WI
work traits as well as techniques that
Terry M. Foster, RN, MSN, CCNS, CCRN, Endorsed by The Healthcare draw the best from each individual.
CEN, Critical-Care Clinical Nurse Specialist Information and Management
St. Elizabeth Medical Center, Edgewood, KY Systems Society (HIMSS) 224 Contemporary Examination
Stephanie Brunner, RN, BSN, SANE, CEN
Innovative technology is being applied of Claims: Metrics and Scenarios
at the point of care to transform the Michael Loughran, President, Nurses Service
Staff Nurse, Emergency Department
healthcare environment and improve Organization (NSO), Hatboro, PA
St. Elizabeth Medical Center, Edgewood, KY
patient care delivery. This session will
The presenters, an educator and a staff Bruce Dmytrow, Vice President
give you an understanding of the health
nurse, explain their proven success with CNA Insurance Companies, U.S. Specialty
information technology (HIT) now
having only non-management staff Lines, Chicago, IL
available for use at the bedside, including
Register online at NMCongress.com 7

8. 2011 Program Schedule
Co-provided by Lippincott characteristics of engaging leaders and 3:45 pm – 4:45 pm
Williams & Wilkins and share strategies to create an environment
Nurses Service Organization
General Session
that promotes a sense of personal
Amid growing expectations that ownership. 241 How to REALLY Engage
healthcare providers demonstrate quality Your Staff…It’s More than Just an
and safety in clinical practice, Nurses 233 Residencies Aren’t Just for
Open Door Policy
Service Organization (NSO) and their Doctors Anymore!
Judith "Ski" Lower, RN, MSN, CNRN,
insurance carrier partner, CNA, continue Kirsten Drake, MSN, RN, OCN, NEA-BC, CCRN(alumnus), Independent Lecturer
to analyze malpractice actions involving Director of Medical Surgical Nursing & Consultant, Water Valley, TX
nurse managers. Learn key drivers of Texas Health Harris Methodist Hospital
claims by location of loss, clinical Fort Worth, TX All employees want a
specialty, and financial analysis. Learn sense of belonging,
Recruiting and retaining quality nurses of making a
from the review of selected claim
is always an issue. Hiring new graduate difference, of
scenarios addressing key loss drivers.
nurses may seem like the answer, but being respected …
their transition to the role of registered
12:30 pm – 2:30 pm nurses may contribute to your
and they want
to work in a unit
Exhibit Hall Open/Lunch challenges. Learn how a nurse residency where they can
Provided in Exhibit Hall program can assist you in developing and find assistance with
keeping top talent for your organization professional development and a listening
2:30 pm – 3:30 pm and your unit. ear with solid advice. YOU can be that
Breakout Sessions 234 Professionalism in Nursing: person: a top notch manager for all
generations, experience, and sexes,
231 Evidence-Based Practice: Are We Our Own Worst Enemy? without having to work 80 hours a week!
Stories from the Real World Virginia “Ginny” Beeson, RN, BSN, MSN, Come learn how.
(EXECUTIVE TRACK) NEA, Nurse Executive, Educator, Consultant
Kathleen Russell-Babin, MSN, RN, Arlington, VA
NEA-BC, ACNS-B, Senior Manager Nurses have numerous definitions
Institute for Evidence-Based Care of what professionalism means, and
Meridian Health, Wall, NJ they’re all different. Webster’s defines
Live vicariously through the real professionalism as “being worthy
world experiences of a healthcare of/dedicated to the highest standards
system’s challenges and triumphs in of a profession,” yet when we observe
bringing evidence to the bedside. This nursing practice today, that’s not
presentation will summarize the stories always what we see. This
of multiple examples of authentic presentation will offer a
undertakings in evidence compilation, clear definition of what
analysis, and translation into practice. professionalism is, identify
some of our biggest
232 Stop the Motivation Roller barriers to attaining it,
Coaster and provide concrete
Vicki Hess, RN, MS, CSP, Principal, Catalyst suggestions for how
Consulting, LLC, Owings Mills, MD to build a more
professional practice
Endorsed by Honor Society of Nursing,
Sigma Theta Tau International (STTI) environment.
This session will reveal the “ups and
downs” of managing that foster or
detract from employee engagement.
Together, we’ll identify the time-tested
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9. NMCongress.com
Friday, October 28 how to safeguard yourself and your staff.
Learn the tactics plaintiff attorneys use to
8:00 am – 9:00 am present their case and their effectiveness
General Session in persuading a jury.
301 It’s In Every One of Us 10:30 am – 11:30 am
Faith Bresnan Roberts, RN, BSN, FCN Closing Session
Director, Magnet Parish Nursing and
Children’s Services, Carle Foundation 303 Stop Whining and Start
Hospital, Urbana, IL Winning
The task of Frank Pacetta, Executive Vice President
maintaining ComDoc.Inc., Akron, OH
integrity in In this energetic closing address, learn to
the workplace move beyond mediocre management
continues. Cost into legendary leadership. You'll uncover
cutting, quality ideas that can be put into immediate
initiatives, and action — a no-fail formula for ending
double messages abound the whining, and instilling a winning
in healthcare. Too often in healthcare spirit in yourself and your employees.
the core value of competence is rewarded
at the expense of an equally important
value … caring. How do leaders emerge
from this constant race after the elusive
and ever-shrinking healthcare dollar?
During this presentation, we’ll focus on
what’s in the HEART of a care provider.
Participants will look at themselves as
the department leader and realize …
“it’s in every one of us … to be wise.”
9:15 am – 10:15 am
General Session
302 Getting to the Truth
Alexander D. Lehrer, JSC Retired, Judge –
Superior Court of New Jersey, Senior
Vice President, Chief Risk Officer
Meridian Health, Wall, NJ
Thousands of nurses
are getting sued
each year — will
you be one of
them? All rise —
this session will
provide lessons
from a judge who
spent over thirty years
behind the bench. He’ll provide you with
practical skills that minimize your legal
exposure. You’ll also learn examples of
Register online at NMCongress.com 9

10. General Information
Hotel Accommodations
Paris Hotel & Casino
3655 Las Vegas Boulevard South
Las Vegas, Nevada 89109
Reservations: 877-603-4389
Room rate: $185.00 single/double, plus tax.
The Conference for Excellence
Reservations must be made by September 23, 2011. in Nursing Leadership®
Please refer to Nursing Management Congress to receive
this special rate. Rooms not reserved by this date are subject
to the hotel’s availability and prevailing rate. Please make
room reservations as early as possible as the group room
block may sell out before the actual cutoff date.
Poster Abstracts
Accreditation Statement
To submit a poster, please visit the conference website at Lippincott Williams & Wilkins (LWW), publisher of Nursing
NMCongress.com, and follow the link to Submit a Poster Abstract. Management journal, will award up to 23 contact hours for
this continuing nursing education activity (a maximum of
Please note that all submissions must be received by August 15,2011.
30 contact hours may be earned inclusive of the 2-day
Notifications will be sent via email by August 22, 2011.
pre-conference workshop).
For posters to be accepted, they must comply with ANCC
Lippincott Williams & Wilkins is accredited as a provider of
Standards of Commercial Support and Advertising. No product
continuing nursing education by the American Nurses
logos may be used and generic names are preferred.
Credentialing Center’s Commission on Accreditation.
Continuing Education Provider This activity is also provider approved by the California Board
Information of Registered Nursing, Provider Number CEP 11749 for up to
23 contact hours and up to 30 contact hours inclusive of the 2-day
Purpose pre-conference workshop. LWW is also an approved provider of
As a nurse leader attending Nursing Management Congress2011, continuing nursing education by the District of Columbia and
you’ll be able to network with colleagues, have discussions with Florida #50-1223.
faculty and industry experts, and visit numerous exhibits that The ANCC’s accreditation status of Lippincott Williams & Wilkins
provide alternatives and strategies for improving the quality and Department of Continuing Education refers to its continuing nursing
cost-effectiveness of care delivery and nursing practice in your educational activities only and does not imply Commission on
healthcare setting. In addition, you can accrue contact hours. Accreditation approval or endorsement of any commercial product.
Conference Objectives
• Develop creative approaches to nursing practice that enhance
Nursing Management’s Visionary Leader
quality patient care in a cost-effective manner. Award — Sponsored by B.E. Smith
• Influence the practice of nursing through communication,
mentoring/precepting and inspiring peer practice of nursing. Each year, Nursing Management journal’s editorial board recognizes
a nurse leader who views nursing as both an art and a science
• Foster development through seeking out professional growth
by promoting caring and competence as the link between science
opportunities, supporting professional certification, and
and humanity. To enter, e-mail your manuscript detailing a
technological advancement.
colleague’s accomplishment in the planning, development,
• Influence and inspire others to achieve higher levels of implementation, and evaluation of a sustainable change in the
responsibility. work environment or clinical practice that has resulted in a positive
• Network with faculty and colleagues to maintain and grow outcome to Barbara.Miller@wolterskluwer.com, with “Visionary
relationships. Leader” in the subject line. Deadline to enter: July 1, 2011.
Register online at NMCongress.com

11. 4 EASY WAYS TO REGISTER: FOR OFFICE USE ONLY
1. Online: NMCongress.com
Amount ______________
2. By fax: 215-646-2280
3. By phone: 1-800-346-7844 x 7798 or 7750 Check no. ____________
4. Mail completed form with payment to: Date ________________
WKH/LWW Conference Dept.
323 Norristown Road, Suite 200
Ambler, PA 19002 REGISTRATION FORM
October 24-28, 2011 • Paris Hotel & Casino • Las Vegas, Nevada
Title/Position: Registration will not be processed without payment. Make checks payable to
I Nurse Manager I VP I Director I CNO/CNE I Recruiter Nursing Management Congress and send to:
WKH/LWW Conference Dept.
I Other (please specify) _______________________________________________
323 Norristown Road
Suite 200
NAME/CREDENTIALS FOR BADGE
Ambler, PA 19002
A confirmation will be emailed to you after your registration form and payment
EMPLOYER NAME
have been processed.
Mail conference receipt/confirmation to I Home I Work
FORM OF PAYMENT
E-MAIL
I Check enclosed (Payable to Nursing Management Congress, Tax ID # 13-293-2696)
I Credit Card - If paying by credit card, please include:
STREET ADDRESS
I VISA I MasterCard I American Express
CITY STATE ZIP
DAYTIME PHONE (Check one) I Home I Work FAX CARD NUMBER
MAILING LABEL CODE (ABOVE NAME)
EXPIRATION DATE SECURITY CODE/CID#
Please indicate if you would like to attend any of the preconference SIGNATURE
workshops listed below. NOTE: There is an additional charge for these
sessions. See price list at right. REGISTRATION FEES/CUTOFF DATES
Monday, October 24 and Tuesday, October 25 —
All preregistration for the conference must be postmarked no later than
2-Day Preconference Course
October 10, 2011. Walk-in registration availability will be posted on our
8:00 am – 4:30 pm
I 010 New Manager Intensive: 2-Day Course
website at NMCongress.com.
Tuesday, October 25 — Preconference Workshops Super Early Early Regular
If you select a workshop from column A, you cannot select one from column B. Postmarked: on or before 8/12 8/13 –10/10 10/11 and after
(on-site)
A B
Main Conference
8:00 am – 4:30 pm 8:00 am -11:30 am
I 020 NE/NEA Prep Course I 030 Managing Performance in Main Conference $685 $735 $785
Today's Workplace Daily registration
1:00 pm – 4:30 pm
I 040 A New Day Dawning: Recalibrating (circle: Wednesday or Thursday) 1 day $325 $365 $405
the Role of Nursing Leaders with Exhibit Hall Pass/Guest Pass $250 $250 $250
Healthcare Reform
Tuesday, October 25 — Main Conference Starts Here Preconference Workshops (October 24-25; additional fee)
5:30 pm – 6:30 pm I 010 New Manager Intensive: 2-Day Course $590 $670 $750
I 101 Undoing the Worst Advice You've Ever Been Given
6:30 pm – 8:30 pm I 020 NE/NEA Prep Course $295 $335 $375
I 102 Grand Opening of Exhibits/Welcome Reception/View Posters I 030 Managing Performance in
NOTE: Tuesday evening open to all registered attendees Today's Workplace $195 $215 $235
Please indicate your first two choices (1, 2) for each Breakout Session below I 040 A New Day Dawning:
that you’d like to attend. This section must be completed in order to process Recalibrating the Role of Nursing
your registration. Please note that General Sessions are open to all attendees. Leaders with Healthcare Reform $195 $215 $235
Wednesday, October 26
10:15 am – 11:15 am ___ 111 ___ 112 ___ 113 ___ 114 PAYMENT SUMMARY
11:30 am – 12:30 pm ___ 121 ___ 122 ___ 123 ___ 124
CANCELLATION/TRANSFER POLICY
2:30 pm – 3:30 pm ___ 131 ___ 132 ___ 133 ___ 134 Main Conference $_____________ All cancellations and transfers must be
3:45 pm – 4:45 pm ___ 141 ___ 142 ___ 143 ___ 144 received in writing. For cancellations
Daily Registration $_____________ received prior to October 10, 2011,
5:00 pm – 7:00 pm ___ Poster Networking Session
we will refund registration cost minus a
Thursday, October 27 $75 administrative fee. We’re unable to
Preconference Workshops $_____________ make refunds after October 10, 2011,
10:15 am – 11:15 am ___ 211 ___ 212 ___ 213 ___ 214 but will gladly transfer your registration
11:30 am – 12:30 pm ___ 221 ___ 222 ___ 223 ___ 224 Guest/Spouse $_____________ to a colleague if the request is made
in writing to WKH/LWW Conference
2:30 pm – 3:30 pm ___ 231 ___ 232 ___ 233 ___ 234 Department, 323 Norristown Road,
Total Amount Due $_____________ Suite 200, Ambler, PA 19002
Friday, October 28
Please note that all General and Closing Sessions are open to all attendees.