SlideShare a Scribd company logo
Ferdie Bester
● 15 years digital experience
● GA certified
● Founder ClickMaven (now Jellyfish)
● Founder NightJarr
How to measure marketing
ROI with Google Analytics
● Which pages are delivering value and leads
● Which channels send quality traffic
● Which channels produce leads / sales
● Advanced channel reporting
Agenda
Technical agenda
● Behaviour report & bounce rates
● Acquisition report & conversions
● Channel reporting, tagging and UTMs
● Q&A:
Which pages are valuable?
Bounce rate
Which pages suck?
When a user opens a single page on your site and then
exits without doing anything else
Bounce rate Rating
> 70% Very poor
50 - 70 % Average
30 - 50% Goal
< 30% Tracking is broken
How to use/fix?
1. Make the page about the visitor (and not you)
2. Easy to read and use
3. Quick loading times
Behaviour flow
How visitors move through the website
How to use/fix?
Identify pages with high drop-off
Encourage the natural next step
Which channels send
quality traffic?
Traffic quality
How to use/fix?
● What is the goal of each channel?
● Which page used for each channel
● Message alignment between the ad & page
Which channels send
leads?
Source of leads
Micro conversions (soft leads)
How to use/fix?
● Some channels are not meant to generate leads
● The conversion rate is important
● Message alignment between the ad & page
Advanced
channel reporting
Channel
Channel > Source > Medium
Source = Google, Mailchimp, Facebook etc
Medium = email, cpc, cpm
www.yourwebsite.co.za
https://www.yourwebsite.com
?utm_source=Facebook&utm_medium=cpc
Bonus tips
1. Play with Google Data Studio
2. Pass campaign data to CRM
www.yourwebsite.co.za
End
Complimentary 30 min session
Review your marketing data
Click here to book
NJ _ Workshops _ Marketing ROI _ Dec 2021.pdf

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