Even though social media marketing is the 'in thing' currently most brands go about it in a thoughtless manner. Due to the unique two way nature of social media it deserves to be treated with an extra thought and is capable of causing more harm than good if done incorrectly. In this presentation we highlight nine of the top social media mistakes we have seen brands (both B2C and B2B ones) make on social media sites like Facebook, Twitter, LinkedIn. Please avoid them before they come back and bite you!