1. Nickolas Gomez
106 College Ave • Oglesby, TX 76561 • 254-652-1899
nickolasfrank@gmail.com
Education
Bachelor of Arts in Mass Communication, December 2018
Texas State University, San Marcos, TX
Minor: Writing
Associate of Arts, June 2012
McLennan Community College, Waco, TX
Experience
Library Technician; April 2017 – June 2019
McLennan Community College – Waco, TX
• Assisted students with various technology and software
• Worked closely with students and colleague to resolve any service grievances
• Fielded reference inquiries and referred students to the pertinent department
• Aided in the circulation of materials
• Worked closely with Marketing to create Facebook Live content driving student
engagement and access to information
Sr. Highlander Central Assistant; November 2016 – April 2017
McLennan Community College – Waco, TX
• Assisted students with questions and concerns related to admissions,
enrollment, registration and financial aid
• Utilized the college’s administrative software (Datatel’s Colleague) to retrieve
and review student records
Library Technician; August 2015 – September 2016
Pflugerville Public Library – Pflugerville, TX
• Circulated materials and issued library cards
• Processed reserves and assisted colleagues with cataloguing materials
• Adjusted material records as needed
• Assisted patrons with account inquires and public computer use
• Executed opening/closing procedures when necessary
• Supervised part-time staff and assisted with daily scheduling
Electronics Team Trainer; September 2008 – April 2011
Target – Temple, TX
• Organized and executed new product transitions as well as planogram revisions
• Assisted department managers with new-hire procedures
• Drove customer service and brand culture throughout my department and store
Skills: Library Systems (Apollo, Envisionware, Horizon), Windows/Mac OS, Microsoft
Office, Office Technology, Interpersonal Communication, Content Creation, Editing,
Proofreading, Social Media, Customer Service, Troubleshooting, Critical Thinking
2. References: Louise Bradshaw – Information Desk Supervisor,
McLennan Community College
(254)-299-8350
Billie Millar – Circulation Supervisor, Pflugerville Public Library
(512)-990-6387
Jennifer Coffey – Library Director, Pflugerville Public Library
(512)-990-6376