NGC is a 13-year-old company with 105+ employees that provides bulk and individual gift card fulfillment services to over 450 retail partners. It operates from a secure 52,000 square foot facility in Illinois and offers a variety of services to support its partners' B2B gift card programs, including lead generation, sales, fulfillment, inventory management, and integration with payment processors. NGC prides itself on its high security standards and aims to make managing B2B gift card programs as easy as possible for its partners.

1. We Make B2B Easy

2. Snapshot
• Three regions with physical presence: US,
Canada, Europe
• 13 years old
• 105+ worldwide employees
• 450+ B2B retail partners | brands
• 2,000+ B2B customers
• 41.5 million gift cards activated
• $1.3 billion in gift card load value fulfilled
• Video Tours about NGC
• Individual fulfillment tour
video: https://youtu.be/rChnpRessfM
• Small business ordering
video: https://youtu.be/UfjpyUKfV80
• NGC company overview
video: https://youtu.be/qygOSL-wWnY
We Make B2B Easy 2www.thegiftcardexperts.com

3. Our Facility & Security
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NGC operates from its secure 52,000 sq. ft.
headquarters in Crystal Lake, IL where it stores,
activates, and fulfills gift cards for its bulk and individual
fulfillment clients in the US and Canada. All employees -
from the front office staff to the fulfillment teams to
customer service department - work together under
one roof.
• Secure building with 24/7 law enforcement monitoring
• Back-up generator
• Door prop alarms
• Staff background checks
• Over 100 on-site cameras with video monitoring and at least 90 days of stored footage
• Staff and visitors are required to display ID badges at all times
• All physical access controlled and logged using RFID door keys
• Multi-factor authenticated system access (RSA SecureID)
• 24/7 network-intrusion detection prevention and monitoring
• Log/event monitoring and reviews
• “Deny-all” firewall configuration requiring IP whitelisting
• Regular penetration and vulnerability testing
• Secure private cloud in a Tier IV datacenter – fully redundant, N+1 facility
• Staff undergoes regular security and fraud-prevention training
• And more

4. Values Mission
Trustworthy Committed Focused
Humble
We value hard work,
constant integrity and
pride in a job well done
Respectful
We listen, we challenge
constructively, we
honor difference
Authentic
We are honest, open
and candid
To Each Other
We are a Work Family and are
accountable to others
To Our Customers
We are nothing without them, and
serve them thoughtfully, diligently
and quickly
To Our Communities
We are grateful for the success we
achieve with the support of our
families, our vendors, our
community and the environment.
Sustainability is important to us
On Innovation
We shape the industry by
responding to our
customers needs
On Quality
Good enough is NOT good
enough. Quality is
paramount to our success
On Numbers
We use data effectively to
grow our business and
serve our customers and
employees
We Make B2B Easy 4www.thegiftcardexperts.com

5. Retail Partner Services - Mission
Fulfilling gift cards is not easy. NGC’s role in the gift
card industry is to make all aspects of running a B2B
and B2C gift card program as easy as possible for our
merchant partners and customers.
We do this with an operationally focused mindset as
we handle the trials and tribulations of picking,
activating, checking, packing and shipping gift cards
with a 99.99% accuracy rate.
The secure systems in place to support this growing
business can be tailored to meet the needs of our
merchant partners. We are excited to review how
NGC can be the customized gift card solution for you!
We Make B2B Easy 5www.thegiftcardexperts.com

6. Retail Partner Services
1. Lead Generation
2. Lead Support
3. Outbound Sales
4. Lead Vetting and Fraud Protection
5. Global B2B Ordering
6. Plastic Fulfillment
7. eCode Fulfillment – Gift Card API
8. Inactive and Active Card Inventory
9. Processor Integrations
10. Customer Service
11. Marketing Placements
12. Partner Program Outsourcing
NGC Services Include:
We Make B2B Easy 6www.thegiftcardexperts.com

7. 1. Lead Generation
NGC’s base of 2,000+ corporate, business, government, and non-profit buyers make
the perfect starting place for net new B2B business.
We Make B2B Easy 7www.thegiftcardexperts.com

8. 2. Lead Support
Do you promote bulk B2B bulk sales on your website but you don’t have the bandwidth to
manage the leads or fulfill the cards? We work with multiple brands who send their B2B bulk
leads to NGC for vetting, order set-up, invoicing, collections and fulfillment. Complimentary
services include email support. Premium level service can include a dedicated toll-free phone
line.
We Make B2B Easy 8www.thegiftcardexperts.com

9. 3. Outbound Sales
We Make B2B Easy
With an in-house team of account
managers, customer service
representatives, and business
development/sales managers, NGC
can proactively present your
brands card to net new B2B
clients, programs and channel
partners. Based on program needs
NGC will allocate a dedicated sales
representative to proactively call
on top B2B buyers.
INCENTIVE Magazine Platinum Partner (Four Years Running)
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10. 4. Lead Vetting & Fraud Protection
We Make B2B Easy
NGC uses a 20-step vetting process to verify
new B2B corporate clients. This sales
qualification protects our Retail Partners from
fraud and less-than-desirable customers using
their cards in the marketplace.
New Client Checklist:
1. Do they have a valid Federal EIN
number? We check every customer
against the Federal database.
2. Do they have a valid bank account
from which wire or ACH funds can be
remitted?
3. How are they going to use the cards?
Marketing approvals?
4. Is the address a valid business
address?
5. And more
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11. 5. Global B2B Ordering
As an NGC client, you or your customers can place your bulk plastic and digital card orders
on NGC Direct. It’s a secure, 24/7, one-stop shop online ordering system for B2B buyers.
Ordering portals can be 100% customized based on your needs including reporting and
admin functionality.
US and Canada ordering portal
www.ngcdirect.com
UK and Europe ordering portal
https://www.ngcdirect.co.uk/
We Make B2B Easy 11www.thegiftcardexperts.com

12. 6. Plastic Fulfillment
Bulk Fulfillment
• Whether we are shipping one card or
10,000, NGC’s bulk fulfillment capabilities
are scalable to any program size.
Individual Fulfillment (IF)
• NGC’s IF technology can efficiently and
accurately fulfill over 100,000 fully
customized individual carriers each day.
With a less than 0.05% error rate, our
technology boasts print on demand
features, along with placement
verification and output validation.
We Make B2B Easy 12www.thegiftcardexperts.com

13. 7.eCode Fulfillment - Gift Card API
NGC is able to boast the largest gift card API offering in the B2B space. Customers
can seamlessly integrate with our API to procure eCodes in real time. Couple this
with no transaction fees for our retail partners, NGC’s API delivery system is the
ideal fit for your digital needs.
We Make B2B Easy 13www.thegiftcardexperts.com
NGC’s API is supported by our proprietary EMS
(eCode Management System) technology, features
include:
• Management of inactive and live digital inventory
• Activation of inactive inventory via processor integrations
• Custom eCode template generation
• Secure bulk and individual email delivery of ecode orders
• No fees to merchant partners

14. 8. Inactive and Active Card Inventory
NGC securely houses millions of
inactive and active gift cards
and eCerts from across
hundreds of merchant brands
as it fulfills B2B gift card orders
for the corporate marketplace.
NGC assumes the liability,
inventory management, cash
flow, and security of caring for
the content of your gift card
program.
We Make B2B Easy 14www.thegiftcardexperts.com

15. 9. Processor Integrations
NGC has been vetted and approved for real-time connectivity with the major
merchant processors and card issuers, including several self processors. This
allows NGC to connect with retailers for direct activation, housing inactive card
inventory, unlimited gift card supply, and more.
We Make B2B Easy 15www.thegiftcardexperts.com

16. 10. Customer Service
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NGC prides itself on superior Customer Service.
Phone calls are always personally answered by a
member of our in house Customer Service team
during standard business hours, M-F, 8:30am – 5pm
CT.
Customer Service Capabilities Include:
• 24 hour response time
• Dedicated merchant partner phone line
• Order processing assistance
• Replacements of lost or stolen cards issued in
timely manner

17. 11. Marketing Placements
From direct mail to website placements to email newsletters, NGC offers a wide array of
premium marketing placements* if you have marketing dollars to promote your gift card in
the B2B market. Partners who advertise with NGC see an average year over year sales
increase of nearly 132%.
We Make B2B Easy 17www.thegiftcardexperts.com
*please see our MarketDirect for details.

18. 12. Partner Program
We Make B2B Easy
NGC can help streamline and expand your gift card offering with
its full partner package:
• Warehouse of your inactive cards and eCodes
• Customer service supporting your B2B orders
• Inventory management through the NGC Vault
• Customer invoicing and collections
• Card activation via your processor
• Program reporting
• B2B fulfillment of your card in both bulk and individual
fulfillment programs
• Proactive sales of your card and eCodes into the B2B market to
find new buyers
Use our team of 90+ in-house employees as an
extension of your staff to help manage and grow your
B2B gift card program.
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19. Services Summary
We Make B2B Easy 19www.thegiftcardexperts.com
B2B Plastic and Digital
• Lead Generation
• Lead Support
• Lead Vetting & Fraud Protection
• Outbound Sales
• Customer Service
Customized Solutions
• Global B2B Ordering
• Marketing Placements
• Partner Program Outsourcing
Operational Support
• Plastic Fulfillment
• eCode Fulfillment – Gift Card API
• Inactive and Active Card Inventory
• Processor Integrations

20. Contact Information
Ashley Harris
Director of Strategic Partnerships
a.harris@ngc-group.com
779.994.4075
Sarah Kusz
Strategic Partnerships Coordinator
s.kusz@ngc-group.com
779.994.4058
We Make B2B Easy 20www.thegiftcardexperts.com