Robert Gibson has over 5 years of experience providing customer service and technical support to resolve issues with domains, email, ecommerce products, and website hosting. He has excellent communication, analytical, and troubleshooting skills, and experience using Windows XP, Windows 8, and Microsoft Word.

1. Robert Gibson
40706 W. Hopper Dr. Maricopa, AZ 85138 | 602-321-1984 | bobguitar4@gmail.com
SUMMARY
Excellent customer service skills, including written and verbal communication.
Excellent analytical and troubleshooting skills. Computer experience includes Windows
XP, Windows 8 and Microsoft Word.
EXPERIENCE
5/2007 to 6/2012 Inbound Phone Support, Go Daddy
· Provided inbound customer service by resolving customer concerns and resolving
technical and billing issues.
· Troubleshooting issues with Go Daddy products including domain, email and
Ecommerce.
· Built rapport with customers and offered solutions and products to fit their business
needs and goals.
6/2012 to 2/2015 Hosting Support, Go Daddy
· Provided shared hosting support to customers by troubleshooting hosting and
website issues to determine a resolution.
· Troubleshooting website issues on shared Linux and Windows hosting platforms.
· Offered solutions and products to fit customers’ business needs and goals.
EDUCATION
1996 to 1997 30 credits toward AAS in Computer Electronics, Glendale Community College

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