This resume is for Di' Milo A. Jones, who is seeking a position as a cable technician. Jones has over 2 years of experience installing satellite dishes and troubleshooting cable issues for customers to improve their television experience. He is knowledgeable in CompTIA A+ and Network+ certification topics. Jones has also worked as a ramp agent and mail transporter at airports, where he loaded and unloaded cargo and sorted mail.
1. DI’ MILO A. JONES
170- 32 130th Avenue, Apt. 8A, Jamaica, NY 11434 ■ Cell: (718) 807-7034
E-mail: dimilo9jones4@gmail.com Linkedin: www.linkedin.com/in/Djones3194
PROFILE: A Level I cable Technician looking to join an energetic team and provide more than
satisfactory, hard work. Professional software and hardware analysis and repair technician.
Valid NYS driver’s license. CompTIA A+ and Network+ knowledgeable
CORE TECHNICAL COMPETENCIES
Overview: Skilled at Cable installation and customer service. Able to installed satellite dish on
properties, troubleshoot errors forcustomers and provide in home solutions to better the
customers television viewing experience. Further skills include troubleshooting hardware and
software issues. Able to install and support operating systems and applications, as well as
manage and troubleshoot network connections and wireless networks.
EDUCATION
Per Scholas, Bronx, NY March 2015 – June 2015
Computer Technician Training - A comprehensive IT curriculum incorporating a unique
combination of formal instruction and hands-on activities in a real-world working environment
Queensborough Community College Bayside, NY March 2011 - May 2013
23 credits earned
EXPERIENCE
Dish Network Hauppauge, Long Island, NY June 2016 - January 2017
Remote Cable Technician
Installed satellite Dishes on customers properties including cable runs, setting up
receivers and offered items for better customer experience
Troubleshoot and repaired existing customer issues
Provided outstanding customer service and have sold “In Home Services” to provide
customer best viewing quality
CAS-USA International John F. Kennedy Airport, Jamaica, NY September 2014 – February 2015
Ramp Agent/ Mail Transporter
Unloaded and loaded mail cargo and sorted for distribution
Transported mail for departing flights
Followed USPS restrictions and rules handling mail
Ground Service International John F. Kennedy Airport, Jamaica, NY May 2013 - July 2014
Ramp Agent
Loaded and unloaded cargo and baggage from aircraft
Directed aircrafts to gate for flight arrivals, and operated tug or belt loader
Certified to work LCD plane loader
ACHIEVEMENTS: Able to start and complete projects without further supervision
Made top 3 Technician for Sales for 2 months
Certified Television Mounting