Daniel Hoferkamp is a performance-driven telecommunications field engineer with over 30 years of experience designing, building, and maintaining telephony environments. He has held roles such as Operations Manager and Field Engineer where he identified opportunities to simplify architectures and reduce costs. His skills include VoIP, unified messaging, SIP, LAN/WAN, and call centers. He has received accomplishments awards from the IBEW and US Navy and possesses technical certifications.

1. 01/2013 to 04/2015
Dublin, Ohio
06/2003 to 01/2013
Blacklick, Ohio
03/2002 to 06/2003
New Albany, Ohio
DANIEL L. HOFERKAMP
Profile
Performance driven Telecommunications Field Engineer with excellent technical, analytical and communication
skills. Over 30 years experience designing, building and maintaining small- to large-scale telephony
environments. Experience identifying opportunities to make telephony architectures simpler and more efficient,
leading to major cost reductions across the enterprise.
Skills
Voip
Unified Messaging
Sip
Lan-Wan
Call centers
Team player
Outstanding troubleshooting ability
Strong presentation skills
Accomplishments
IBEW Life Saving Award
Letters Of Commendation, United States Navy
National Defense Service Medal
Good Conduct Medal, United States Navy
Humanitarian Service Medal
Coast Guard Special Operations Service Ribbon
Pistol Sharpshooter Ribbon, United States Navy
Professional Experience
Field Engineer
Fulton Communications
Installation, maintenance, testing, and repair of telecommunications and data equipment.
Initiated cost reduction initiatives
Conducted site surveys
Set up and maintained the Columbus Office to include installation of all phone, data equipment, demo
room, and conference room
Increased efficiency by training of customers and other technicians.
Operations Manager
Hoferkamp & Associates
Explained company offerings to promote products and services to clients.
Conducted all site surveys and prepared job bids.
Capitalized on industry changes to maximize company revenue.
Managed the day-to-day tactical and long-term strategic activities within the business.
Reduced and controlled expenses by improving resource allocation.
Coached and mentored 3-7 staff members by offering constructive feedback and taking interest in their
long-term career growth.
Operations Manager
Quality Digital Communications
Reduced time and costs and increased efficiency by introducing new accounting procedures
Verified details of transactions, including funds received and total account balances.
Instructed customers on the use of their telecommunications and data equipment.
Installation, maintenance, testing, and repair service on all equipment sold.
6914 Polpis Road, Reynoldsburg, Ohio 43068 | C: (614) 638-4069 | hoferkamp@hotmail.com

2. 08/2001 to 03/2002
Dublin, Ohio
10/1999 to 08/2001
Columbus, Ohio
01/1994 to 10/1999
Columbus, Ohio
06/1993 to 01/1994
Columbus, Ohio
09/1985 to 06/1993
01/1985 to 01/1989
Conducted site surveys and prepared job bids.
Trained new employees and explained protocols clearly and efficiently.
Senior Level Technician
Parallel Technologies
Installation, maintenance, testing, and repair of telecommunications and data equipment.
Assisted in the training of other technicians.
Journeyman Installer Technician
Royal Technologies
Installation, maintenance, testing, and repair of telecommunications and data equipment.
Key player in creating the telecommunications division of the local IBEW.
Creating testing and evaluations for incoming Journeyman.
Conducted site surveys and prepared job plans.
Mentored, coached and trained 5-8 team members
Level 3 Technician
Inter-Tel Technologies
completed and submitted daily, weekly, and monthly reports to the Operations Manager.
Filled in as dispatcher on an as needed basis
Technician
Hoferkamp & Associates, Inc
Installation, maintenance, testing, and repair of telecommunications equipment.
Built and maintained successful relationships with service providers, dealers and consumers.
Assisted in site surveys and job planning.
Performed installation and testing of telephone and data cabling.
Soft-sold additional services.
Electronic Warfare Technician
United States Navy
Operation, maintenance, and repair of the Electronic Warfare equipment.
Supervised and mentored 3 to 7 personnel in the daily operation of the ships Electronic Warfare
equipment.
Maintenance and repair of the ships personal computers.
Assistant Security Control Custodian.
Conducted training of selected reservists on the Electronic Warfare equipment.
Military Experience
United States Navy
Advanced Electronic Warfare Operations, Electronic Warfare Class "C" School, AEGIS CIC Operator Class "C"
School, Electronic Warfare Operator, Electronic Warfare Class "A" School, Many other classes throughout my
enlistment.
Certifications
Vertical Wave IP
Vertical Summit
at&t Synapse
at&t SynJ
NEC i-Series
BICSI Installer