Facing problems in creating a presentation on supply chain management? Here we present our ready to use supply chain management performance PowerPoint presentation slides. Our order fulfilment PowerPoint templates will add value to your Presentation. This inventory management presentation slides will be helpful for operations managers to impress their middle management. This SCM presentation covers slides on inventory ratio, financial and non-financial measures, inventory KPIs, work-in-progress, inventory management, operational management. It also covers logistics, procurement and marketing, mind map and additional slides etc. This product development PowerPoint presentation can be used for the related topics inventory management, supply chain logistics flow, material management, raw-material management performance, circular supply chain management, goods and service flow, etc. Download our supply chain management performance PowerPoint Presentation template and impress your viewers. Folks feel intensely grateful due to our Supply Chain Management Performance PowerPoint Presentation Slides. They appreciate your gift of good advice.
SlideTeam presents you yet another archetypal design for your private equity PowerPoint presentation slides. Enforced with various processes, and flat designs, Private Equity demands a clear representation of planning and growth. While dealing with funds and investors that directly invest in private companies, or that engage in buyouts of public companies, one needs to be sure of the concerns being projected. Initiating with the table of contents, we have highlighted executive summary, key problems, and solution, financial and growth plans, and growth charts. Private Equity relates to venture capital and angel investors, making it a critical presentation for the organization's future. The visions used here are tentatively chosen in relevance to the motive of this exhibition. Big images add brevity to the slides and appropriate colors add a minimal touch to your projection. Download this presentation for a perpetual experience and leave an obstinate impression while explaining your agendas and concepts through this impressive PowerPoint design. Our Private Equity PowerPoint Presentation Slides deliver bigger benefits. They also do it at a lesser cost.
This business operations analytics study was sponsored by a fast growing SaaS CRM Startup in California. In this exercise, I was offered real operations data consisting of 160,000 records to analyze Churn, Customer Segmentation, and Pricing Trends for operational excellence and performance improvement.
This was part of the solution that we suggested towards SCM & Operations case study competition Marico - Over the wall. However, the idea was not accepted we believe that this will make an impact.
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
Facing problems in creating a presentation on supply chain management? Here we present our ready to use supply chain management performance PowerPoint presentation slides. Our order fulfilment PowerPoint templates will add value to your Presentation. This inventory management presentation slides will be helpful for operations managers to impress their middle management. This SCM presentation covers slides on inventory ratio, financial and non-financial measures, inventory KPIs, work-in-progress, inventory management, operational management. It also covers logistics, procurement and marketing, mind map and additional slides etc. This product development PowerPoint presentation can be used for the related topics inventory management, supply chain logistics flow, material management, raw-material management performance, circular supply chain management, goods and service flow, etc. Download our supply chain management performance PowerPoint Presentation template and impress your viewers. Folks feel intensely grateful due to our Supply Chain Management Performance PowerPoint Presentation Slides. They appreciate your gift of good advice.
SlideTeam presents you yet another archetypal design for your private equity PowerPoint presentation slides. Enforced with various processes, and flat designs, Private Equity demands a clear representation of planning and growth. While dealing with funds and investors that directly invest in private companies, or that engage in buyouts of public companies, one needs to be sure of the concerns being projected. Initiating with the table of contents, we have highlighted executive summary, key problems, and solution, financial and growth plans, and growth charts. Private Equity relates to venture capital and angel investors, making it a critical presentation for the organization's future. The visions used here are tentatively chosen in relevance to the motive of this exhibition. Big images add brevity to the slides and appropriate colors add a minimal touch to your projection. Download this presentation for a perpetual experience and leave an obstinate impression while explaining your agendas and concepts through this impressive PowerPoint design. Our Private Equity PowerPoint Presentation Slides deliver bigger benefits. They also do it at a lesser cost.
This business operations analytics study was sponsored by a fast growing SaaS CRM Startup in California. In this exercise, I was offered real operations data consisting of 160,000 records to analyze Churn, Customer Segmentation, and Pricing Trends for operational excellence and performance improvement.
This was part of the solution that we suggested towards SCM & Operations case study competition Marico - Over the wall. However, the idea was not accepted we believe that this will make an impact.
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...NUS-ISS
Join us for a deep dive into the art of architecting Customer Experience (CX) measurement frameworks and ensuring that CX metrics are precisely tailored for their intended purpose. In this engaging session, you'll walk away with actionable insights and a tangible plan for refining your measurement strategies. Discover how to craft CX measurement frameworks that align seamlessly with your business objectives, ensuring that your metrics deliver meaningful and robust insights. Whether you're seeking to enhance customer satisfaction, optimise processes, or drive innovation, this session will provide you with potential approaches and practical steps to bolster the effectiveness and relevance of your CX metrics. It's your blueprint for creating a customer-centric roadmap to success.
The most effective customer experience measure on the planetChristopher Brooks
Customer Experience is most effective when measured in terms of behaviour change; more sales, greater retention, uplift in revenue. Most measures look at sentiments such as satisfaction or intentions such as recommendation. They are not the same. The are not effective measures. Experience Quality Measure looks at behaviour change from Customer Experience. At 90% accountability it is more reliable than any other measure available.
7 steps to successful customer experience measurement programsDatafield
Customer experience (CX) measurement is essential: Without a disciplined customer experience measurement program, companies will struggle to understand what’s working and what’s broken. This report provides a framework for key decision-making in a seven-step process that CX pros must follow if they’re going to design and execute a successful customer experience measurement program.
A Robust approach to analysis of Customer Satisfaction Survey feedbackSantanoo Medhi
Customer Satisfaction Survey ( CSS) is a widely used Management tool to gauge the customers’ view of products and services of a company and identify areas of strengths and weaknesses and thereby formulate strategies to address the same. CSS are done on multi-dimensional aspects of the Company consisting of various customer touch points and value proposition. Traditional Customer Satisfaction Surveys treats each of the variables with equal weight and as independent variable. However, the truth is that variables are neither equally weighted nor independent. This paper proposes a different methodology of analyzing Customer Satisfaction Survey feedback considering relative weight and interdependency of the variables. Further it proposes to show how the resulting insight can be used for creating more effective strategies for better performance in areas that really matters to customer.For the purpose of this paper, we will be focusing on B2B organizations.
2017 Supply Chains to Admire - 13 JUN 2017 reportLora Cecere
The Supply Chains to Admire™ analysis is an annual study of supply chain excellence. Now in its fourth year of development, the focus of this research is to better understand supply chain performance and improvement of 494 publicly held companies in 31 peer groups for the period of 2010-2016. At the 2017 Supply Chain Insights Global Summit, winners from the analysis will share insights on driving supply chain excellence.
Measuring the Effectiveness of Customer Health ModelTotango
In Part 2 of our customer health webinar series, we take a more advanced look at health and dive into measuring the effectiveness of a customer health model.
In this presentation, Totango and customer, Feedvisor, share best practices to building and measuring a customer health score (CHS). Learn Feedvisor’s four stage approach to building a CHS and adjusting it to give better churn, renewal, and upsell predictions. Totango shares best practices on when and how to modify your health model and ways health should be incorporated into your team's daily activities.
The Ultimate Guide to RCM Metrics: Measuring Success and Identifying Areas fo...Jindal Healthcare
Healthcare organizations can improve their operational efficiency,
financial performance, and patient experience by measuring KPIs for successful
Revenue Cycle Management. With KPIs, organizations can drive positive
outcomes by identifying areas for improvement and implementing targeted
interventions. Healthcare organizations can thrive in the increasingly competitive healthcare
landscape and achieve sustainable RCM success by implementing robust
processes for data collection, analysis, and monitoring.
Criteria for Performance Excellence to Improve Pharmacy ServicesCompleteRx
- Enhance understanding of the Performance Excellence program and the impact on Healthcare organizations
- Be able to locate Process level and Results level items and how to begin
- Identify areas in the hospital pharmacy that can be impacted by the program
Running Head MEDICAL NEEDS 1MEDICAL NEEDS 4.docxtodd581
Running Head: MEDICAL NEEDS 1
MEDICAL NEEDS 4
MEDICAL NEEDS
Institution Affiliation
Student Name
Date
There are eight important dimensional qualities that can serve a huge part in the development of a business. Some of these dimensions are equally reinforcing and push business to do better and move to the next level. However, product service or good can rank high in one of the dimensions and rank low in another dimension. For medical Needs business to give better results they should focus on building in these dimensions, (Chvala & Johnson, 2017).
Performance: Medical Needs should ensure that they provide all the medical devices that the doctors prescribe to any patient. They should plan in such a way that all products are available in the required time.
Features: Medical Needs should have products or services that supplement their core functioning. Medical Needs can provide a free weighing machine and free BMI testing.
Reliability: Medical Needs should work on providing products on the stipulated time and the right quantities, with this, they will receive the benefit of reliability which every customer is looking for.
Conformity: Just as Medical needs stated regarding a provision of vendors in all areas and ensuring that all medical products are available to the patients, they should focus mainly on that.
Durability: Medical Needs should focus mainly on providing durable products and services. They should try not to fail customers at any point, (Garvin, 1987).
Serviceability: This business should mainly focus on the needs of the customers. They should offer fast services, courteous services, competent work, and original medical products.
Aesthetics: The outlook of each product is so important, so it is very important for Medical Needs to ensure that their products have a better outlook and an attractive customer service.
Perception: Customer’s perception is crucial for any business. Medical Needs should listen to their customer’s plea and perception towards their services and work towards bettering the services according to the customer’s perception, (Ross, 2017).
To achieve quality gains, the managers need to perceive things in a different outlook. For any upcoming business, it will be necessary to perform these eight dimensions to ensure that their business picks up and moves to the next level. Medical Needs have a classified goal which is going to be achieved along implementation of the eight-dimensional model.
References
Chvala, R. J., & Johnson, W. C. (2017). Why Total Quality in Marketing. In Total Quality in Marketing (pp. 1-26). Routledge.
Garvin, D. (1987). Competing on the eight dimensions of quality. Harv. Bus. Rev., 101-109.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Medical Needs Quality Assurance Integration
Connie Farris
Colorado Technical University
Project Performance and Quality Assurance
(MPM357-1902A-02)
Jason Lewis
Running he.
Running Head MEDICAL NEEDS 1MEDICAL NEEDS 4.docxglendar3
Running Head: MEDICAL NEEDS 1
MEDICAL NEEDS 4
MEDICAL NEEDS
Institution Affiliation
Student Name
Date
There are eight important dimensional qualities that can serve a huge part in the development of a business. Some of these dimensions are equally reinforcing and push business to do better and move to the next level. However, product service or good can rank high in one of the dimensions and rank low in another dimension. For medical Needs business to give better results they should focus on building in these dimensions, (Chvala & Johnson, 2017).
Performance: Medical Needs should ensure that they provide all the medical devices that the doctors prescribe to any patient. They should plan in such a way that all products are available in the required time.
Features: Medical Needs should have products or services that supplement their core functioning. Medical Needs can provide a free weighing machine and free BMI testing.
Reliability: Medical Needs should work on providing products on the stipulated time and the right quantities, with this, they will receive the benefit of reliability which every customer is looking for.
Conformity: Just as Medical needs stated regarding a provision of vendors in all areas and ensuring that all medical products are available to the patients, they should focus mainly on that.
Durability: Medical Needs should focus mainly on providing durable products and services. They should try not to fail customers at any point, (Garvin, 1987).
Serviceability: This business should mainly focus on the needs of the customers. They should offer fast services, courteous services, competent work, and original medical products.
Aesthetics: The outlook of each product is so important, so it is very important for Medical Needs to ensure that their products have a better outlook and an attractive customer service.
Perception: Customer’s perception is crucial for any business. Medical Needs should listen to their customer’s plea and perception towards their services and work towards bettering the services according to the customer’s perception, (Ross, 2017).
To achieve quality gains, the managers need to perceive things in a different outlook. For any upcoming business, it will be necessary to perform these eight dimensions to ensure that their business picks up and moves to the next level. Medical Needs have a classified goal which is going to be achieved along implementation of the eight-dimensional model.
References
Chvala, R. J., & Johnson, W. C. (2017). Why Total Quality in Marketing. In Total Quality in Marketing (pp. 1-26). Routledge.
Garvin, D. (1987). Competing on the eight dimensions of quality. Harv. Bus. Rev., 101-109.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Medical Needs Quality Assurance Integration
Connie Farris
Colorado Technical University
Project Performance and Quality Assurance
(MPM357-1902A-02)
Jason Lewis
Running he.
The Supply Chains to Admire™ analysis is an annual study of supply chain excellence. Now in its fifth year of development, the focus of this research is to better understand supply chain performance and improvement of 655 publicly held companies in 28 peer groups for the period of 2010-2017. This year there are 31 winners! At the 2018 Supply Chain Insights Global Summit, winners from the analysis will share insights on driving supply chain excellence.
This slideshow is about P4P model in health care and how it can transform the health care sector. It also talks about what is P4P it origin, budgeting methods, and how can it transform health care
The most effective customer experience measure on the planetChristopher Brooks
Customer Experience is most effective when measured in terms of behaviour change; more sales, greater retention, uplift in revenue. Most measures look at sentiments such as satisfaction or intentions such as recommendation. They are not the same. The are not effective measures. Experience Quality Measure looks at behaviour change from Customer Experience. At 90% accountability it is more reliable than any other measure available.
7 steps to successful customer experience measurement programsDatafield
Customer experience (CX) measurement is essential: Without a disciplined customer experience measurement program, companies will struggle to understand what’s working and what’s broken. This report provides a framework for key decision-making in a seven-step process that CX pros must follow if they’re going to design and execute a successful customer experience measurement program.
A Robust approach to analysis of Customer Satisfaction Survey feedbackSantanoo Medhi
Customer Satisfaction Survey ( CSS) is a widely used Management tool to gauge the customers’ view of products and services of a company and identify areas of strengths and weaknesses and thereby formulate strategies to address the same. CSS are done on multi-dimensional aspects of the Company consisting of various customer touch points and value proposition. Traditional Customer Satisfaction Surveys treats each of the variables with equal weight and as independent variable. However, the truth is that variables are neither equally weighted nor independent. This paper proposes a different methodology of analyzing Customer Satisfaction Survey feedback considering relative weight and interdependency of the variables. Further it proposes to show how the resulting insight can be used for creating more effective strategies for better performance in areas that really matters to customer.For the purpose of this paper, we will be focusing on B2B organizations.
2017 Supply Chains to Admire - 13 JUN 2017 reportLora Cecere
The Supply Chains to Admire™ analysis is an annual study of supply chain excellence. Now in its fourth year of development, the focus of this research is to better understand supply chain performance and improvement of 494 publicly held companies in 31 peer groups for the period of 2010-2016. At the 2017 Supply Chain Insights Global Summit, winners from the analysis will share insights on driving supply chain excellence.
Measuring the Effectiveness of Customer Health ModelTotango
In Part 2 of our customer health webinar series, we take a more advanced look at health and dive into measuring the effectiveness of a customer health model.
In this presentation, Totango and customer, Feedvisor, share best practices to building and measuring a customer health score (CHS). Learn Feedvisor’s four stage approach to building a CHS and adjusting it to give better churn, renewal, and upsell predictions. Totango shares best practices on when and how to modify your health model and ways health should be incorporated into your team's daily activities.
The Ultimate Guide to RCM Metrics: Measuring Success and Identifying Areas fo...Jindal Healthcare
Healthcare organizations can improve their operational efficiency,
financial performance, and patient experience by measuring KPIs for successful
Revenue Cycle Management. With KPIs, organizations can drive positive
outcomes by identifying areas for improvement and implementing targeted
interventions. Healthcare organizations can thrive in the increasingly competitive healthcare
landscape and achieve sustainable RCM success by implementing robust
processes for data collection, analysis, and monitoring.
Criteria for Performance Excellence to Improve Pharmacy ServicesCompleteRx
- Enhance understanding of the Performance Excellence program and the impact on Healthcare organizations
- Be able to locate Process level and Results level items and how to begin
- Identify areas in the hospital pharmacy that can be impacted by the program
Running Head MEDICAL NEEDS 1MEDICAL NEEDS 4.docxtodd581
Running Head: MEDICAL NEEDS 1
MEDICAL NEEDS 4
MEDICAL NEEDS
Institution Affiliation
Student Name
Date
There are eight important dimensional qualities that can serve a huge part in the development of a business. Some of these dimensions are equally reinforcing and push business to do better and move to the next level. However, product service or good can rank high in one of the dimensions and rank low in another dimension. For medical Needs business to give better results they should focus on building in these dimensions, (Chvala & Johnson, 2017).
Performance: Medical Needs should ensure that they provide all the medical devices that the doctors prescribe to any patient. They should plan in such a way that all products are available in the required time.
Features: Medical Needs should have products or services that supplement their core functioning. Medical Needs can provide a free weighing machine and free BMI testing.
Reliability: Medical Needs should work on providing products on the stipulated time and the right quantities, with this, they will receive the benefit of reliability which every customer is looking for.
Conformity: Just as Medical needs stated regarding a provision of vendors in all areas and ensuring that all medical products are available to the patients, they should focus mainly on that.
Durability: Medical Needs should focus mainly on providing durable products and services. They should try not to fail customers at any point, (Garvin, 1987).
Serviceability: This business should mainly focus on the needs of the customers. They should offer fast services, courteous services, competent work, and original medical products.
Aesthetics: The outlook of each product is so important, so it is very important for Medical Needs to ensure that their products have a better outlook and an attractive customer service.
Perception: Customer’s perception is crucial for any business. Medical Needs should listen to their customer’s plea and perception towards their services and work towards bettering the services according to the customer’s perception, (Ross, 2017).
To achieve quality gains, the managers need to perceive things in a different outlook. For any upcoming business, it will be necessary to perform these eight dimensions to ensure that their business picks up and moves to the next level. Medical Needs have a classified goal which is going to be achieved along implementation of the eight-dimensional model.
References
Chvala, R. J., & Johnson, W. C. (2017). Why Total Quality in Marketing. In Total Quality in Marketing (pp. 1-26). Routledge.
Garvin, D. (1987). Competing on the eight dimensions of quality. Harv. Bus. Rev., 101-109.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Medical Needs Quality Assurance Integration
Connie Farris
Colorado Technical University
Project Performance and Quality Assurance
(MPM357-1902A-02)
Jason Lewis
Running he.
Running Head MEDICAL NEEDS 1MEDICAL NEEDS 4.docxglendar3
Running Head: MEDICAL NEEDS 1
MEDICAL NEEDS 4
MEDICAL NEEDS
Institution Affiliation
Student Name
Date
There are eight important dimensional qualities that can serve a huge part in the development of a business. Some of these dimensions are equally reinforcing and push business to do better and move to the next level. However, product service or good can rank high in one of the dimensions and rank low in another dimension. For medical Needs business to give better results they should focus on building in these dimensions, (Chvala & Johnson, 2017).
Performance: Medical Needs should ensure that they provide all the medical devices that the doctors prescribe to any patient. They should plan in such a way that all products are available in the required time.
Features: Medical Needs should have products or services that supplement their core functioning. Medical Needs can provide a free weighing machine and free BMI testing.
Reliability: Medical Needs should work on providing products on the stipulated time and the right quantities, with this, they will receive the benefit of reliability which every customer is looking for.
Conformity: Just as Medical needs stated regarding a provision of vendors in all areas and ensuring that all medical products are available to the patients, they should focus mainly on that.
Durability: Medical Needs should focus mainly on providing durable products and services. They should try not to fail customers at any point, (Garvin, 1987).
Serviceability: This business should mainly focus on the needs of the customers. They should offer fast services, courteous services, competent work, and original medical products.
Aesthetics: The outlook of each product is so important, so it is very important for Medical Needs to ensure that their products have a better outlook and an attractive customer service.
Perception: Customer’s perception is crucial for any business. Medical Needs should listen to their customer’s plea and perception towards their services and work towards bettering the services according to the customer’s perception, (Ross, 2017).
To achieve quality gains, the managers need to perceive things in a different outlook. For any upcoming business, it will be necessary to perform these eight dimensions to ensure that their business picks up and moves to the next level. Medical Needs have a classified goal which is going to be achieved along implementation of the eight-dimensional model.
References
Chvala, R. J., & Johnson, W. C. (2017). Why Total Quality in Marketing. In Total Quality in Marketing (pp. 1-26). Routledge.
Garvin, D. (1987). Competing on the eight dimensions of quality. Harv. Bus. Rev., 101-109.
Ross, J. E. (2017). Total quality management: Text, cases, and readings. Routledge.
Medical Needs Quality Assurance Integration
Connie Farris
Colorado Technical University
Project Performance and Quality Assurance
(MPM357-1902A-02)
Jason Lewis
Running he.
The Supply Chains to Admire™ analysis is an annual study of supply chain excellence. Now in its fifth year of development, the focus of this research is to better understand supply chain performance and improvement of 655 publicly held companies in 28 peer groups for the period of 2010-2017. This year there are 31 winners! At the 2018 Supply Chain Insights Global Summit, winners from the analysis will share insights on driving supply chain excellence.
This slideshow is about P4P model in health care and how it can transform the health care sector. It also talks about what is P4P it origin, budgeting methods, and how can it transform health care
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
1. Team: Vision Quest
Rohit Kumar
Sumeet Kumar Seth
Raushan Kumar Parthsarthy
Shailesh J. Mehta School of Management, IIT Bombay
Plan-O-Chain (Season 5)
2. Executive Summary
Case
Analysis
• Divided the health card into four broad parameters
• Identified Sub-factors were classified under
corresponding parameters
• Performance Weighted method was used to grade
companies on each parameters
• Broad Supply Chain Recommendation proposal
• Influence of Supply Chain nodes on selected
parameters was examined
• Relative Weighted method has been used
• Future proofing index; Identified Parameters
• Relative performance method has been used
• Result from above three analysis were assessed
• Individual Recommendation were given based on
different parameters
Approach
Bharti
• Associated with
ABC company
• High projected
volume growth
• With current speed,
looks achievable
Akshay
• FMCG expert
• Called on 3
consultants from 3
companies
• Find company with
the best ‘Health
Quotient
Chandrasekhar
• Associated with XYZ
• Customer Centric
• Priority on Working
capital, so, volume
growth rate high
Dhananjay
• Associated with
MNO company
• Market leader
• High acceptance
among the masses
3. Parameter Identification
Parameter
Health
Quotient
Supply
Chain
Future
Proofing
Volume Growth (%)
Market Share (%)
Organic Growth (%)
GT/MT Ratio
Distribution Cost (% of Sales)
Capacity Utilization (%)
Local Production/ Import Ratio
ST DPA(3 Month)@ Pan India
DPA (next Month)@ DC Level
LT DPA (18 Month)@ Pan India
Parameter
Health
Quotient
Supply
Chain
Future
Proofing
Case Fill rate
RSL When on Shelf (Days)
TSL of Product (days)
RSL % When Sold to Customer
Bad Goods (% of Sales)
Vendor Performance/Reliability
Number of Raw Material
Working Capital (% of Sales)
Finished Goods Inventory Days
4. Perspectives
• Volume Growth &
RSL %: High Value is
good
• Capacity Utilization
• Local Production/
Import
• Vendor performance
& reliability,
• No. of raw material
• ST DPA(3 Month) @
Pan India
• Case Fill rate:
Industry Avg. 97%
• Bad Goods(% of
Sales): Lower Value
will be better
Health Quotient
• GT/MT Ratio:
Industry is shifting
towards modern
trade. Hence, lower
value is good.
• Market Share:
Defines our Position
in Market
• Distribution Cost &
Working Capital:
Defines efficiency of
supply chain
ABC XYZ MNO
Health
Percentage (%) 89.8% 71.2% 84.8%
Strength
Industry,
internal &
Customer
Mediocre
in internal Financial
Weakness Financial industry Industry
Approach
• We defined company
health card into 4
perspectives viz;
finance, customer,
internal, & Industry
perspective
• We clubbed various
perspectives to find
diff. combination
(4C2) & prioritized
each perspective by
assigning 0 or 1.
Factor Weightage
Finance 0.25
Customer 0.25
Internal 0.375
Industry 0.125
Assigning weightage
5. End to End Supply Chain Strategies
Methodology
Relative
ranking of
nodes based
on
parameter
values
Identifying
strength and
weakness
areas for
companies
Identify nodes
impacted by
Supply Chain
Parameters
Sum together
all scores
corresponding
to a node
Assign scores
to each node
based on
parameter
performance
Company
specific
suggestion
wrt. Supply
chain nodes
Supplier Manufacturer Warehousing CFA Wholesaler Retailers Total Score
ABC 7 14 9 3 1 6 40
XYZ 8 14 7 6 3 8 46
MNO 9 15 8 3 2 4 41
Relative Ranking Supply chain nodes in terms for companies
Overall total score indicates, XYZ has the best
supply chain strategy
Colors transitioning from deep red to deep
green are indicative of best and worst position
respectively
6. End to End Supply Chain
Strength Areas Weakness Areas Average Performing Areas
ABC Warehousing Wholesalers, Suppliers, distributors Retailer, Manufacturer
XYZ Retailing, Distribution Warehousing, Wholesalers Supplier, Manufacturer
MNO Supplier, Manufacturer Retailer, Distributor Wholesaler, Warehousing
ABC
Create model to
onboard optimum no.
of suppliers
Credit facilities to
distributors
Wholesaler incentives &
marketing campaign
Distributor Linkage
XYZ
Implement order
management system
Go for demand pull
strategy
Wholesaler network
Improve transportation
network
MNO
Go for Incentive &
promotional campaigns
Capture shelf space
Create DMS
Credit extension &
distributor linking
Recommendations
7. Future Proofing
VolumeGrowth (%)MarketShare(%) GT/MTRatio LTDPA (18 Month) @ Pan India RSL % When Sold to Customer Vendor Performance/Relaibility
Weightage 19% 24% 5% 24% 14% 14%
WeightageAssesment( Through RelativePerformanceIndex)
ABC XYZ MNO
Volume Growth (%) 0.24 0.16 0.21
Market Share (%) 0.12 0.15 0.24
GT/MT Ratio 0.05 0.04 0.03
LT DPA (18 Month) @ Pan India0.22 0.24 0.21
RSL % When Sold to Customer 0.14 0.14 0.11
Vendor Performance/Relaibility0.13 0.12 0.14
Total 0.91 0.85 0.95
Future Proofing 90.7% 84.7% 94.6%
Future Influencing Factor
Indexing
Methodology: We chose 6 factors (6C2 combinations) for future proofing . Then we assigned 1/0 to each factor based on its
importance. Hence, we found the weightage of each of the factor to calculate future quotient of the companies.
Results: ABC is 91% future risk proof, whereas XYZ & MNO are 85% and 95% future risk proof respectively. So company
MNO is expected to do better in the long term.
8. Results & Recommendations
ABC XYZ MNO
Healthcard
(Index)
89.8% 71.2% 84.8%
Future
Proofing
Element
91% 85% 95%
Supply
Chain
40 46 41
Table indicates the position of
various companies on all the three
parameters of Health Quotient,
Future Proofing and end to end
Supply chain
ABC
Moderately fair future
growth but poor supply
chain competency
Poor capacity utilization
leads to higher per unit
fixed cost
Go for NPD &marketing
campaigns
Improve warehousing ,
adopt VMS, distributor
linkage
Go for pull based demand
system
XYZ
Poor health quotient,
least future proof & best
supply chain
Lags on market expansion
Excellent DPA can be used
for excellent forecast &
better case fill rate
Use quality tests to
reduce stock outs
Increase shelf life and
volume growth
MNO
Average SCM with decent
health index and good
future proofing
Should move to newer
market channels
Build multi echelon
inventory or increase
capacity
Increase inventory
turnover ratio
Introduce VMS &
distributor linages
RecommendationsResults