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The Lost Art of Log Analysis
- Stephen Townshend -
Senior Performance Test Consultant
Assurity Consulting (New Zealand)
Requests
Events
Timings
Errors
Errors ThroughputResponse
Time
Concurrency
No APM
tools
Workload
Modelling
Break down
Response
time
Validate
Testing or
Production
Client
• OS logs
• Client logs
Web
• Access logs
Application
• Application Logs
• Error Logs
• Event Logs
• Debug Logs
Database
• Traces
• Querying Tables
Cloud
• API logs
• Log analytics
Considerations
Standard
VS
Bespoke
Security Cloud
datetime http_method url url_query http_port user_id client_ip http_status_code response_time
18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 - 10.11.12.13 401 1248
18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 - 10.11.12.13 401 156
18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 3400
18/03/2018 19:44 POST /MySystemProd/default.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 109
18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleIn.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 46
18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 62
18/03/2018 19:44 POST /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 31
18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleIn.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 31
18/03/2018 19:44 POST /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 62
18/03/2018 19:44 GET /MySystemProd/BrowserClose.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 78
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 0
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 15
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15
18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0
18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 15
Averages (or percentiles, any aggregate) can be misleading.
Our tool reports an average response time of just over 3 seconds:
It’s natural to assume the user experience is 3 seconds.
Average plotted over time (5 minute interval):
Average plotted over time (1 minute interval):
Average plotted over time (1 second interval):
What’s *actually* happening? 1 or 5, never 3
Sample Size Percentiles are not
Perfect
Raw Data & Density
Look from multiple
angles
Neotys PAC 2018 - Stephen Townshend

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Neotys PAC 2018 - Stephen Townshend

  • 1. The Lost Art of Log Analysis - Stephen Townshend - Senior Performance Test Consultant Assurity Consulting (New Zealand)
  • 2.
  • 6. Client • OS logs • Client logs Web • Access logs Application • Application Logs • Error Logs • Event Logs • Debug Logs Database • Traces • Querying Tables Cloud • API logs • Log analytics
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  • 13. datetime http_method url url_query http_port user_id client_ip http_status_code response_time 18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 - 10.11.12.13 401 1248 18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 - 10.11.12.13 401 156 18/03/2018 19:44 GET /MySystemProd/default.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 3400 18/03/2018 19:44 POST /MySystemProd/default.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 109 18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleIn.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 46 18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 62 18/03/2018 19:44 POST /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 31 18/03/2018 19:44 GET /MySystemProd/lang1033/ConsoleIn.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 31 18/03/2018 19:44 POST /MySystemProd/lang1033/ConsoleOut.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 62 18/03/2018 19:44 GET /MySystemProd/BrowserClose.aspx - 80 MyDomainmy_user_2 10.11.12.13 200 78 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 0 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 15 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 MyDomainmy_user 192.168.1.100 200 15 18/03/2018 20:06 GET /MySystemProd/default.htm - 80 - 192.168.1.100 401 0 18/03/2018 20:06 GET /MySystemProd/default.aspx WelcomeToaMySystemSession 80 - 192.168.1.100 401 15
  • 14.
  • 15. Averages (or percentiles, any aggregate) can be misleading. Our tool reports an average response time of just over 3 seconds: It’s natural to assume the user experience is 3 seconds.
  • 16. Average plotted over time (5 minute interval):
  • 17. Average plotted over time (1 minute interval):
  • 18. Average plotted over time (1 second interval):
  • 20. Sample Size Percentiles are not Perfect Raw Data & Density Look from multiple angles