Neo automation series part 2- Art of the Possible

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Atul Vashistha

This is Part 2 of a 4 part Primer on Automation. This part focuses on the "Art of the Possible" with automation.

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
2
Atul Vashistha, CEO, Neo Group & Supply Wisdom

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
~ Primer (Part 1)
~ Art of the Possible
~ Hurdles
~ Pathways
4

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com4
~ Primer
~ Art of the Possible
~ Hurdles
~ Pathways

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
5

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
6

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com7

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
WHAT IS POSSIBLE – PARTNERS PROMISING TODAY
Source: Infosys

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
MANY REALIZING BENEFITS TODAY
Fortune 50 Health
Insurance Company
‒ Cost savings: $200
million in Yr.1
‒ 1.7 million claims/day
‒ 92% via automated
clearing house
‒ 75% solved via
automation
‒ 25% manually
adjudicated
‒ 4-8 months to see ROI
from process
reengineering &
automation
‒ Invested in process
engineers and data
scientists for data
analytics
‒ Significant reductions in
time, claim fraud, waste
and abuse, and
increased volume of
claims processed
International Hi-Tech Leader
‒ 50% reduction in
operating costs
‒ $50 billion company
with 75k employees
‒ Acquired 150
companies over a 15
year period
‒ 50% cost savings gained
through process
reengineering &
automation
‒ 40% cost reduction per
transaction
‒ Reduction in personnel
doing repetitive tasks -
data entry
‒ Increased
responsiveness –
logistics
‒ 3000 workers doing
transactional work –
current focus for
automation
Multinational Consultancy
‒ Reduction in FTE’s -
30% FTE’s retained
and reskilled –
retraining programs
‒ IT & Back-Office
‒ 20-40% processes are
suitable for
automation (task
automation)
‒ 70% processes do not
require reengineering
‒ 10-12 weeks to
implement RPA for
simple processes w/in
back-office functions

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
TOOL/TECHNOLOGY VENDOR LANDSCAPE
IN THE IT WORLD
Source: Presentation of webinar on Robotics Process
Automation & AI conducted by Om Mishra on 29th July 2017
for Tech Mgmt Innovation WhatsApp Group

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
SERVICES SUPPLIERS HAVE OWN OFFERINGS TOO
SUPPLIERS AUTOMATION PLATFORM
IBM Watson …
INFOSYS Mana, Nia …
WIPRO Holmes …
COGNIZANT RetailMate …
HCL DRYiCE …
TCS Ignio …
Many more …

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
IBM – ADMS TRANSFORMATION THROUGH AUTOMATION
Source: IBM

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
IBM – INFRASTRUCTURE SUPPORT AUTOMATION
Source: IBM

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
Source: Infosys
INFOSYS MANA/ NIA AUTOMATION PLATFORM

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
HCL DRYICE AI

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
TCS – IGNIO

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
WIPRO HOLMES AUTOMATION PLATFORM
Source: Wipro

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com18

© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
USA
129 Newbury St., Suite 400
Boston, MA 02116, USA
www.neogroup.com
617.830.1664
AMSTERDAM, NETHERLANDS
BANGALORE, INDIA
BOGOTA, COLOMBIA
GUADALAJARA, MEXICO
NEW YORK, USA
SAO PAULO, BRAZIL
SAN FRANCISCO, USA
SYDNEY, AUSTRALIA
ATUL VASHISTHA
Chairman
atul@neogroup.com
+1.617.580.2885
JOHN BREE
Partner
john@neogroup.com
+1.732.306.8022
www.NeoGroup.com
www.SupplyWisdom.com
info@neogroup.com
© 1999-2017 Neo Group Inc. Proprietary
THANK
YOU!
19

2020
© 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com
• Supplier & Location Risk
• Country
• City
• Supplier
• Real-Time Event Alerts
• Analytics & Guidance
• Sourcing Data
• Cloud-based Subscription
• Custom Research
SOURCING DATA & RISK MONITORING
ABOUT NEO GROUP: BEYOND ADVICE TO OUTCOMES
• What to Source
• Where to Source
• Who to Source To
• How to Transition & Manage
• Sourcing Check & Benchmarks
• Governance Design & Setup
• Governance as a Service
• Support Resources
• Global Model
ADVICE & GOVERNANCE SUPPORT
© 1999-2017 Neo Group Inc. Proprietary
Since 2012, Supply
Wisdom has been a
leader in providing real-
time and continuous risk
monitoring of suppliers
and locations globally
Since 1999, Neo Group has
advised and supported clients in
optimizing corporate and
business functions through the
sourcing levers of automation,
analytics and global talent

This document discusses automation and its role in sourcing. It provides an automation primer, discussing the robotics capability spectrum from basic desktop automation to cognitive computing. It outlines the automation spectrum from manual to assisted to unassisted AI. It discusses moving beyond just robotic process automation (RPA) and the current state of AI. The document is presented by Neo Group, a consulting firm that advises clients on optimizing functions through sourcing levers like automation, analytics, and global talent. It also discusses the firm's Supply Wisdom product which provides real-time risk monitoring of suppliers and locations.

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Neo automation series part 2- Art of the Possible

9. © 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com MANY REALIZING BENEFITS TODAY Fortune 50 Health Insurance Company ‒ Cost savings: $200 million in Yr.1 ‒ 1.7 million claims/day ‒ 92% via automated clearing house ‒ 75% solved via automation ‒ 25% manually adjudicated ‒ 4-8 months to see ROI from process reengineering & automation ‒ Invested in process engineers and data scientists for data analytics ‒ Significant reductions in time, claim fraud, waste and abuse, and increased volume of claims processed International Hi-Tech Leader ‒ 50% reduction in operating costs ‒ $50 billion company with 75k employees ‒ Acquired 150 companies over a 15 year period ‒ 50% cost savings gained through process reengineering & automation ‒ 40% cost reduction per transaction ‒ Reduction in personnel doing repetitive tasks - data entry ‒ Increased responsiveness – logistics ‒ 3000 workers doing transactional work – current focus for automation Multinational Consultancy ‒ Reduction in FTE’s - 30% FTE’s retained and reskilled – retraining programs ‒ IT & Back-Office ‒ 20-40% processes are suitable for automation (task automation) ‒ 70% processes do not require reengineering ‒ 10-12 weeks to implement RPA for simple processes w/in back-office functions

10. © 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com TOOL/TECHNOLOGY VENDOR LANDSCAPE IN THE IT WORLD Source: Presentation of webinar on Robotics Process Automation & AI conducted by Om Mishra on 29th July 2017 for Tech Mgmt Innovation WhatsApp Group

11. © 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com SERVICES SUPPLIERS HAVE OWN OFFERINGS TOO SUPPLIERS AUTOMATION PLATFORM IBM Watson … INFOSYS Mana, Nia … WIPRO Holmes … COGNIZANT RetailMate … HCL DRYiCE … TCS Ignio … Many more …

19. © 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com USA 129 Newbury St., Suite 400 Boston, MA 02116, USA www.neogroup.com 617.830.1664 AMSTERDAM, NETHERLANDS BANGALORE, INDIA BOGOTA, COLOMBIA GUADALAJARA, MEXICO NEW YORK, USA SAO PAULO, BRAZIL SAN FRANCISCO, USA SYDNEY, AUSTRALIA ATUL VASHISTHA Chairman atul@neogroup.com +1.617.580.2885 JOHN BREE Partner john@neogroup.com +1.732.306.8022 www.NeoGroup.com www.SupplyWisdom.com info@neogroup.com © 1999-2017 Neo Group Inc. Proprietary THANK YOU! 19

20. 2020 © 1999-2018 Neo Group Inc. Proprietary. www.neogroup.com • Supplier & Location Risk • Country • City • Supplier • Real-Time Event Alerts • Analytics & Guidance • Sourcing Data • Cloud-based Subscription • Custom Research SOURCING DATA & RISK MONITORING ABOUT NEO GROUP: BEYOND ADVICE TO OUTCOMES • What to Source • Where to Source • Who to Source To • How to Transition & Manage • Sourcing Check & Benchmarks • Governance Design & Setup • Governance as a Service • Support Resources • Global Model ADVICE & GOVERNANCE SUPPORT © 1999-2017 Neo Group Inc. Proprietary Since 2012, Supply Wisdom has been a leader in providing real- time and continuous risk monitoring of suppliers and locations globally Since 1999, Neo Group has advised and supported clients in optimizing corporate and business functions through the sourcing levers of automation, analytics and global talent

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