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NEARSHORE
CALL CENTER OUTSOURCING
WHY IDEAL CONTACT CENTER AT CHIHUAHUA
PRIVILEGED LOCATION TO USA
Miami
Dallas
Mexico
city
Los Angeles
Seattle
Chicago
Detroit
CHIHUAHUA AT GLANCE
Chihuahua has an international
airport with connections in Dallas
and Houston.
Area: 250,000 km2 (96,500 mi2 )
(13% of Mexico).
Competitive labor force (skilled,
low cost, management talent and
cultural affinity to USA).
Population: 3.5 M Inhabitants.
51% Women, 49 % Men. 50 %
under 27 years old.
Education: 1 million students:
30% Graduate, 14 % High
School.
Main cities: Chihuahua (capital)
or Juarez (largest).
IDEAL CONTACT CENTER & BPO
less cost compared to
Call Center in USA.
40%
State-Of-The-Art Call Center
work Stations assigned
to 4 American projects.
150
work Stations free to
be assigned.
150
more work stations in
expansion at request.
200
10- 13 hours
25 hours +
$2,000.00 minimum
$0.28 / minute
0 Hours in CST/CDT
4 hours +
$425.00 average
$0.10 / minute
Time Zone Differences
Travel
Airfare
Voice Communication Cost
Offshore NearShore
In and Outbound
campaigns.
Staff with extensive
experience in the call
center industry.
Speedy implementations
of campaigns.
Union free.
For free consultations or quota email me:
oscarhernan.gonzalez@gcideal.com
New York
Houston
2,000 miles
1,500 miles
500 miles
New OrleansChihuahua

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Near shore, why Chihuahua ?

  • 1. NEARSHORE CALL CENTER OUTSOURCING WHY IDEAL CONTACT CENTER AT CHIHUAHUA PRIVILEGED LOCATION TO USA Miami Dallas Mexico city Los Angeles Seattle Chicago Detroit CHIHUAHUA AT GLANCE Chihuahua has an international airport with connections in Dallas and Houston. Area: 250,000 km2 (96,500 mi2 ) (13% of Mexico). Competitive labor force (skilled, low cost, management talent and cultural affinity to USA). Population: 3.5 M Inhabitants. 51% Women, 49 % Men. 50 % under 27 years old. Education: 1 million students: 30% Graduate, 14 % High School. Main cities: Chihuahua (capital) or Juarez (largest). IDEAL CONTACT CENTER & BPO less cost compared to Call Center in USA. 40% State-Of-The-Art Call Center work Stations assigned to 4 American projects. 150 work Stations free to be assigned. 150 more work stations in expansion at request. 200 10- 13 hours 25 hours + $2,000.00 minimum $0.28 / minute 0 Hours in CST/CDT 4 hours + $425.00 average $0.10 / minute Time Zone Differences Travel Airfare Voice Communication Cost Offshore NearShore In and Outbound campaigns. Staff with extensive experience in the call center industry. Speedy implementations of campaigns. Union free. For free consultations or quota email me: oscarhernan.gonzalez@gcideal.com New York Houston 2,000 miles 1,500 miles 500 miles New OrleansChihuahua