Naila Ahmed has over 20 years of experience working in administrative roles at International School Dhaka, including currently serving as the Personal Assistant to the Head of Secondary. She has a Bachelor's degree from Lalmatia Mahila College and has undertaken extensive professional development training. Naila Ahmed provides high-level administrative support including managing schedules, communications, data entry, and student services. She maintains confidentiality and demonstrates strong English language, interpersonal, and technology skills.

1. NAILA AHMED
House #23, Apt A5 & B5, Road #31, Sector # 07.
Uttara Model Town, Dhaka.
Email: naila.ahmed@isdbd.org, naila0307@yahoo.com
Phone: 02-58956984 (Res), 01819135174 (Mobile)
PROFESSIONAL EXPERIENCES
2003 - PRESENT
@ International School Dhaka / ISD
- Personal Assistance (PA) to the Head of Secondary 2011 to Now
- IB MYP & IB DP Secretary in Secondary School 2008 to 2010
- Office Assistant in Secondary School 2003 to 2007
Job Responsibility @ ISD:
Assisting Head of Secondary for his/her daily routine work like scheduling meetings, interviews,
or appointment for parents / students/ staff, generate letters and emailing for communications among
concerns, data entry into the school management systems for academics matters, assisting admissions
office for new admissions, Track and manage leave application and leave forms, Student Travel - make
flight request with the travel agent as per teachers instructions, Organizing and maintaining HoS’s
diary, making appointments, Producing recommendation letter for student as required and Liaising
with other schools, Taking part on parents meeting and translate the language for them as well as for
teachers, prepare cover work for substitutes, Enter Teachers Sick into Secondary Weekly Bulletin,
Welcoming and looking after visitors to the Secondary School, Organizing and maintaining HoS’s diary,
making appointments, Receive telephone calls; attend meetings, and handling requests when
appropriate, Dealing with incoming email, faxes and post, Dealing with (HoS) his secretariat functions,
Producing documents, briefing papers, reports and presentations, Providing organizational and general
assistance during presentations, Liaising with students, parents, staff, Board members, external
agencies, clients and suppliers, Carrying out background research and presenting findings for the Head
of Secondary (HoS), Ensuring the HoS is well-prepared for meetings, Devising and maintaining office
systems, Storing paperwork, documents and computer-based information, Deal with travel matters to
Head of Secondary (HoS) ,Providing administrative, clerical and secretarial support to other sections of
the Secondary School as required, Carrying out specific projects and research, Maintain confidentiality
and loyalty, Maintain High level of spoken and written English / Bengali, ICT Literate, Well-developed
interpersonal skills, Experience of working in the service sector with direct contact with various people,
Highly dependable, punctual and efficient. Ability to work under pressure and keep to deadlines,
Able to organize others to complete jobs, Tact, patience and a sense of humor, Work as invigilator for
Scholastic Assessment Test (SAT) examination when necessary, prepare graduation certificates and
award ceremony certificates.
1993 - 2003
 I taught students in my house (Play Groups/ Nurseries/ KG – I / KG – II)
 Worked as the field representative at the ALICO.
 Worked in ONE Bank as Assistant Officer in Loan Department.
PROFESSIONAL DEVELOPMENT
- Attended 4.5 hours’ workshop on Basic Microsoft Office Components and School
management Systems March 2015 at ISD.
- Attended "Be an Exceptional Assistant” July 2014 Chiangmai, Thailand.
- Attended CIS Accreditation Visit in Utahloy International School Zengcheng, China, 17 – 23
November 2012

2. - Completed ICT course at International School Dhaka 2015.
- Attended and completed “Customer Focused Service Attitude and Service Excellence” at
International School Dhaka. (February 2010)
- Attended and completed “People Management” course at SPEED (April 2010).
- Attended and completed ”Learner profile and Attitudes” workshop conducted by Kate Grant
(PYP Coordinator) and Liz Carrick (MYP Coordinator) at International School Dhaka (June
2008).
- Attended ” Learner profile and Attitudes” workshop at ISD.
- ”PYP/MYP/DP In School workshop International Mindedness” at ISD.
- Attended and completed “First Aid and Safety” course conducted by Irene Mayer Feldberg,
at International School Dhaka (2004.)
PROFESSIONAL ACHIEVEMENT
 Employee of the Month January 2006 in International School Dhaka (ISD).
EDUCATIONAL QUALIFICATION
Year Qualification obtained Name of Institution
1987 S.S.C Magh Bazar Girls High School
1990 H.S.C. Holy Cross College
1992 B.A Lalmatia Mahila College