The document discusses changes to HIPAA regulations in 2013 that allow hospitals expanded access to patient information for fundraising purposes. It provides details on what development officers can and cannot access based on the new guidelines, including being able to see a patient's name, contact details, dates of care, treating physician, and general treatment outcome. It also discusses requirements around offering patients clear opt-out options. The document then summarizes how two hospitals, Johns Hopkins and Massachusetts General Hospital, are responding by incorporating the new data into fundraising programs while respecting patient privacy choices.
How can hospitalist programs manage the ongoing shift to value-based care, along with operating costs and the challenges of managing, recruiting and retaining high-quality physicians? Read the report to find out.
How can hospitalist programs manage the ongoing shift to value-based care, along with operating costs and the challenges of managing, recruiting and retaining high-quality physicians? Read the report to find out.
Boosting Patient Responsibility Collection
Is your billing team maximizing collections? We shared Some important tips to improve patient collections and boost practice revenue.
Read Here: https://www.medicalbillersandcoders.com/blog/boosting-patient-responsibility-collection/
To know more about our medical billing services contact us at info@medicalbillersandcoders.com/ 888-357-3226
#boostingpatientresponsibility #patientresponsibilitycollection #improvepatientcollections #medicalbilling #boostpracticerevenue #medicalbillingservices #RCM #rcmservices #rcmprocess
Global Genes Patient Advocacy Summit: The Power of Information In the Hands o...CareSync Plus
Information is power, and when you're managing a rare or chronic health condition, having access to all of your health information in a way that is easy to understand and share becomes critical.
In this presentation, we cover:
• The reasons why you want to have access to your health information
• Using the Power of HIPAA to get copies of your medical records
• How technology has advanced (and continues to advance) making it easier to access and share records
• The high-tech and high-touch approach to connecting people and data
• The results of connecting people and data to redefine the role of the patient and improve the healthcare experience for everyone.
Patient Surveys are the best well-known resources that are used to capture insights on how to improve overall healthcare experiences. Most healthcare companies should get familiar with the best ways to use Patient Surveys for their benefit. There are numerous types of surveys that healthcare companies want to get familiar with and start using them if they aren’t doing so. They are beneficial for measuring Patient Satisfaction and help drive better patient experience and care.
This is part 2 of the Central Illinois HIE Summit: Patient Care & Connectivity, held Sept. 21, 2011 in East Peoria, Illinois. Joy Duling, Interim Executive Director of the Central Illinois Health Information Exchanges, explains how a Health Information Exchange works. Duling is introduced by Dr. Gail Amundson, President and CEO of Quality Quest for Health of Illinois.
The Patient-Centered Medical Home in the Transformation From Healthcare to He...Paul Grundy
Surgeon General of the Navy VADM Matthew L. Nathan, MC USN
Fortunately, we have a way to address this crisis—the
Patient-Centered Medical Home (PCMH) model launched at Naval Hospital Pensacola and Walter Reed National Military Medical Center, Bethesda, Maryland (formerly the National Naval Medical Center) in 2008. It is now being implemented throughout the Military Health System (MHS) and carries great promise. It provides the clinical framework we need to meet our strategic objectives in terms of quality of care, impact on costs, population health, and readiness. One of the most significant benefits of the team-based, collaborative approach is that it allows us to embed within a primary care environment the psychologists, nutritionists, tobacco cessation specialists, mind-body medicine therapists, and health educators our patients need in order to develop and maintain mindful, healthy behaviors—along with the “mental armor,” our active duty military personnel need to increase their operational effectiveness and their resiliency in bouncing back from stressful situations. As we move ahead with this more comprehensive approach to health, we can begin to better address so many of our patients for whom we can find no specific reason for pain and discomfort. The PCMH model also provides a positive impact on our costs. Early data reporting from the PCMH clinics at Bethesda show reduced visits to the emergency room, lowered pharmacy costs, and significant per beneficiary per year savings and improved Healthcare Effectiveness Data and Information Set metrics, access, and patient satisfaction and trust. These positive impacts on the bottom line can be applied directly to improved costs or toward the reallocation of resources from reimbursing those who are sick to the population health-based programs that can make and keep our patients healthy.More significant, however, the PCMH environment allows us to go beyond mere collaboration and to a much more proactive approach to managing our patient populations. It is within the context of the medical home that we can begin to surround our patients with the tools and resources they need to move them from health care to health.
Building Patient-Centeredness in the Real World: The Engaged Patient and the ...EngagingPatients
This paper examines the separate but intertwined ethical, economic and clinical concepts of patientcenteredness and how ACOs provide a structure for turning those concepts into a functioning reality.
Christopher Tashjian - How technology is changing rural medicine: Fact, not t...Plain Talk 2015
Presented by Christopher Tashjian, MD, FAAFP, on September 27, 2013 at the fourth annual Center for Health Literacy Conference: Plain Talk in Complex Times.
HANDOUT - Hospice & Palliative Care Missouri Health Net Aug 2009Christian Sinclair
2 page handout for a presentation to Missouri HealthNet (State Medicaid Program) about hospice and palliative care issues. This handout accompanies the slideset also posted to my account.
Boosting Patient Responsibility Collection
Is your billing team maximizing collections? We shared Some important tips to improve patient collections and boost practice revenue.
Read Here: https://www.medicalbillersandcoders.com/blog/boosting-patient-responsibility-collection/
To know more about our medical billing services contact us at info@medicalbillersandcoders.com/ 888-357-3226
#boostingpatientresponsibility #patientresponsibilitycollection #improvepatientcollections #medicalbilling #boostpracticerevenue #medicalbillingservices #RCM #rcmservices #rcmprocess
Global Genes Patient Advocacy Summit: The Power of Information In the Hands o...CareSync Plus
Information is power, and when you're managing a rare or chronic health condition, having access to all of your health information in a way that is easy to understand and share becomes critical.
In this presentation, we cover:
• The reasons why you want to have access to your health information
• Using the Power of HIPAA to get copies of your medical records
• How technology has advanced (and continues to advance) making it easier to access and share records
• The high-tech and high-touch approach to connecting people and data
• The results of connecting people and data to redefine the role of the patient and improve the healthcare experience for everyone.
Patient Surveys are the best well-known resources that are used to capture insights on how to improve overall healthcare experiences. Most healthcare companies should get familiar with the best ways to use Patient Surveys for their benefit. There are numerous types of surveys that healthcare companies want to get familiar with and start using them if they aren’t doing so. They are beneficial for measuring Patient Satisfaction and help drive better patient experience and care.
This is part 2 of the Central Illinois HIE Summit: Patient Care & Connectivity, held Sept. 21, 2011 in East Peoria, Illinois. Joy Duling, Interim Executive Director of the Central Illinois Health Information Exchanges, explains how a Health Information Exchange works. Duling is introduced by Dr. Gail Amundson, President and CEO of Quality Quest for Health of Illinois.
The Patient-Centered Medical Home in the Transformation From Healthcare to He...Paul Grundy
Surgeon General of the Navy VADM Matthew L. Nathan, MC USN
Fortunately, we have a way to address this crisis—the
Patient-Centered Medical Home (PCMH) model launched at Naval Hospital Pensacola and Walter Reed National Military Medical Center, Bethesda, Maryland (formerly the National Naval Medical Center) in 2008. It is now being implemented throughout the Military Health System (MHS) and carries great promise. It provides the clinical framework we need to meet our strategic objectives in terms of quality of care, impact on costs, population health, and readiness. One of the most significant benefits of the team-based, collaborative approach is that it allows us to embed within a primary care environment the psychologists, nutritionists, tobacco cessation specialists, mind-body medicine therapists, and health educators our patients need in order to develop and maintain mindful, healthy behaviors—along with the “mental armor,” our active duty military personnel need to increase their operational effectiveness and their resiliency in bouncing back from stressful situations. As we move ahead with this more comprehensive approach to health, we can begin to better address so many of our patients for whom we can find no specific reason for pain and discomfort. The PCMH model also provides a positive impact on our costs. Early data reporting from the PCMH clinics at Bethesda show reduced visits to the emergency room, lowered pharmacy costs, and significant per beneficiary per year savings and improved Healthcare Effectiveness Data and Information Set metrics, access, and patient satisfaction and trust. These positive impacts on the bottom line can be applied directly to improved costs or toward the reallocation of resources from reimbursing those who are sick to the population health-based programs that can make and keep our patients healthy.More significant, however, the PCMH environment allows us to go beyond mere collaboration and to a much more proactive approach to managing our patient populations. It is within the context of the medical home that we can begin to surround our patients with the tools and resources they need to move them from health care to health.
Building Patient-Centeredness in the Real World: The Engaged Patient and the ...EngagingPatients
This paper examines the separate but intertwined ethical, economic and clinical concepts of patientcenteredness and how ACOs provide a structure for turning those concepts into a functioning reality.
Christopher Tashjian - How technology is changing rural medicine: Fact, not t...Plain Talk 2015
Presented by Christopher Tashjian, MD, FAAFP, on September 27, 2013 at the fourth annual Center for Health Literacy Conference: Plain Talk in Complex Times.
HANDOUT - Hospice & Palliative Care Missouri Health Net Aug 2009Christian Sinclair
2 page handout for a presentation to Missouri HealthNet (State Medicaid Program) about hospice and palliative care issues. This handout accompanies the slideset also posted to my account.
Communicating Effectively: Strategies to Ensure the Quality of Communication...TraceByTWSG
Blair Wright (The White Stone Group, Inc.) presenting to Massachusetts Association of Hospital Access Managers (MAHAM) on how the quality of communicating with patients is directly linked to the perceived quality of care.
Patient Resource: Medicare Observation Versus Admit DaysTerri Embry RN BS
This resource provides information a patient, their advocate or a health care professional can use to learn about this topic. Hyperlinks are embedded to allow for self guided research and is encouraged.
Improving ruli district hospital's patient referral system, final, 4.12.11Wendy_Leonard
Presentation by team of MBA students from Ross School of Business at University of Michigan. Describes recommendations for improving the referral process for rural health centers to the district hospital in rural Rwanda.
Marketing proposal to Hartford HealthcareArchit Patel
The presentation is a brief description to the proposed marketing strategy for the Hartford healthcare specifically targeting on the New Health Enhancement Program proposed for Connecticut state employees.
From Patients to ePatients Driving a new paradigm for online clinical collabo...ddbennett
CareTech eHealth Innovation Series
From Patients to ePatients Driving a new paradigm for online clinical collaboration and health management
David Bennett, SVP, Interactive Solutions
StayWell Custom Communications
Anthony Chipelo, Director, Portal Strategies
CareTech Solutions
Acorn Recovery: Restore IT infra within minutesIP ServerOne
Introducing Acorn Recovery as a Service, a simple, fast, and secure managed disaster recovery (DRaaS) by IP ServerOne. A DR solution that helps restore your IT infra within minutes.
This presentation by Morris Kleiner (University of Minnesota), was made during the discussion “Competition and Regulation in Professions and Occupations” held at the Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found out at oe.cd/crps.
This presentation was uploaded with the author’s consent.
0x01 - Newton's Third Law: Static vs. Dynamic AbusersOWASP Beja
f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
===============
Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
This presentation, created by Syed Faiz ul Hassan, explores the profound influence of media on public perception and behavior. It delves into the evolution of media from oral traditions to modern digital and social media platforms. Key topics include the role of media in information propagation, socialization, crisis awareness, globalization, and education. The presentation also examines media influence through agenda setting, propaganda, and manipulative techniques used by advertisers and marketers. Furthermore, it highlights the impact of surveillance enabled by media technologies on personal behavior and preferences. Through this comprehensive overview, the presentation aims to shed light on how media shapes collective consciousness and public opinion.
NACCDO Fundraising and the New HIPAA Guidelines Sara Silacci - Ellen Stifler
1. Sara Kelly Silacci
Senior Managing Director. Development
Massachusetts General Hospital Cancer Center
Ellen Keats Stifler
Senior Director of Development
Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins University
2. Background
When the HIPAA Privacy Rule was enacted in 2003,
federal law required health systems to obtain patient
authorization in order to use protected information such
as department of service and treating physician for
targeted fundraising purposes.
3. Legal ContextThe HHS Office of Civil Rights changed HIPAA regulations in March 2013.
Hospitals are now able to have expanded access to more patient information for
fundraising purposes.
Original Guidelines 2003 - 2013:
Patient demographics
Health insurance status
Dates of service
Specialist physician with signed authorization from patient
Updated Guidelines as of March 26, 2013:
Patients do not need to sign an authorization form
Department information (general not specific clinical care area)
Physician(s) name(s)
General treatment outcome information (favorable or not)
Patient demographic information, health insurance status, dates of service can
still be used
4. What can development officers know?
Development does not need to obtain prior patient
authorization to know:
a patient’s name
contact information (address, phone, email)
date(s) of medical care
general department/division providing medical care
treating physician’s name
clinical outcome* of care
*Outcome is interpreted as a general ‘good, fair, or poor’ indicator
5. What can’t development officers know?
Development may not obtain lists of patients based on
the following:
specific disease
diagnosis
clinical area visited*
*only based on treating physician or general department/division
6. What must be offered to patients?
All development communications give clear opt out
“a clear and conspicuous opportunity”
“Low burden, ”low cost” methods
may not condition treatment or payment on the individual’s choice with respect
to the receipt of fund raising communications
may provide a method to opt back in to receiving fund raising communications
must respect opt-out patients and ensure that their communication wishes are
met
discretion to choose the scope of the opt-out be that for the duration of a
campaign or apply it to all fund raising communication
7. Opportunities
Annual giving programs have the ability to mail to a drastically larger audience since
individuals are automatically opted-in to the program
Annual appeals have become more personalized based on available PHI, specifically
the department within the individual is receiving care.
Major gift officers are able to be proactive in identifying possible prospects and
while working with faculty to determine inclination and capacity
Increased major and annual gift prospect pool
8. Challenges
Ethical Challenges
Recognizing the role of medical establishment to protect vulnerable patients
Patient / Physician confidentiality and trust impacted?
Annual Giving and Institutional Challenges
Discretionary/Unrestricted Funds for the Dean’s use declines as appeals become
more personalized based on PHI
Depending on institution, patient opt-out could apply to entire institution, not just
specific department or campaign
9. How is JHU responding?
The Johns Hopkins HIPAA Office has interpreted the rule that patient authorization is no longer
required in order to obtain general department/division of service and treating physician data.
Tasked force was formed within the Fund for Johns Hopkins Medicine to determine how the new rules would be best
implemented into Annual Giving and Major Gift work.
Opt-out information in included on every solicitation letter (email and toll free phone number)
Patients that chose to opt-out will be excluded from all Johns Hopkins fundraising communication
Enhanced Wealth Screening Abilities
Increased prospect pool
Ability for research office to assist with increasing prospect pipeline by identifying patients that are
philanthropic
Development of new patient reports that incorporate allowable PHI and initial research information
that are available to gift officers on a daily basis
Hot List emailed daily to individual gift officer which includes patient visit date and time
10. How is JHU responding?
Ability for solicitation mailings incorporate disease specific
information (cancer)
We cannot send a communication to a patient that indicates we have been disclosed
their personal PHI more specific than general department of service or treating
physician.
We cannot compile a mailing list based on information more specific than general
department of service (Oncology) or treating physician
Can you…
Mail a fundraising communication about pancreatic cancer to a mailing list of
patients of physicians who treat pancreatic cancer. Yes
Mail a fundraising communication about pancreatic cancer to a mailing list of all
patients seen in the Oncology Department. Yes
Mail a fundraising communication about pancreatic cancer to a mailing list of all
patients diagnosed with pancreatic cancer. No (because we don’t ‘know’ that)
13. How is MGH responding?
Formed task force with representation from all areas to
outline a transition plan from January to September 2013
Requests for patient lists first handled on an ad-hoc basis,
but was not an efficient process. Time consuming to handle
and lists reported information for a single physician.
Listed physician relationships are now added to the donor
database for anyone with an existing constituent record.
New constituent records are added to the donor database for
anyone with a vendor gift capacity rating of $1M+ within
select zip codes (highly rated Massachusetts and out-of-
state).
14. How is MGH responding?
Approximately 500 new names with vendor rating of
$1M+ identified from December – March patient lists.
MGH Development Information Management (IM)
team worked with Partners HealthCare IS & Finance
teams to establish a process to receive a monthly list
that reports all clinical visits for a patient.
Each month DEV IM uploads physician(s) names and
clinical service information for patients. Reports are
available to development staff to review new data
added to the donor database.