Open Arms Free Clinic provides free medical care to those in need in the community. It operates on Mondays, Wednesdays, and Fridays from 8AM to 5PM and can see up to 25 patients daily on a first-come, first-served basis. Staffed entirely by volunteers, the clinic aims to deliver quality healthcare services for free while also promoting health education and raising awareness of health issues facing the community.
The document provides a business plan for a proposed Community Health Clinic (CHC) operated by 2BWell, Inc. The plan outlines the problem of needing to increase patient volume at the current clinic to become self-sustaining. It then analyzes the target market, competitors, and identifies opportunities to increase revenue and reduce costs for the CHC, including maintaining the status quo, establishing an associateship practice for recent graduates, donating space to a local naturopathic college, operating the CHC on Saturdays, or integrating CHC patients into the private practice. Financial projections are provided for several of the opportunities. The overall goal is for the CHC to operate independently from 2BWell and be financially self-
Curecity- Best app to find best doctors in indiaThomas Joshef
CureCity - a revolutionary app in healthcare sector to assist patients in finding the best doctor in their vicinity and for doctor to digitize their healthcare practice.
Website :- http://www.curecity.in/
Stephanie Charles has over 20 years of experience as a registered nurse and over 15 years of experience in healthcare management, medical device and pharmaceutical sales, and insurance consulting. She has a proven track record of positively impacting sales growth and strengthening customer relationships across multiple roles. Her resume highlights experience in personnel management, clinical operations, new account development, and medical device and pharmaceutical sales.
The document summarizes the internship experience of a student working in the Clinical Integration Department at Greenville Health System. The intern's main project involved the Healthy Outcomes Plan (HOP), a state program that assists uninsured patients in accessing preventative care. The intern's duties included identifying and enrolling eligible ER patients in HOP, assigning them a medical home, and tracking their follow up care. The goal of HOP is to reduce unnecessary ER use and improve health outcomes for the uninsured.
The State of Consumer Healthcare: A Study of Patient ExperienceProphet
Providers must deliver a holistic patient experience that extends beyond clinical care interactions. The current state of the patient experience is poor and getting worse according to surveys, with 81% of consumers unsatisfied. While providers see patient experience as important, they overestimate their performance by over 20 percentage points compared to consumer ratings. Improving patient experience can drive operational efficiencies and reduce costs while helping organizations achieve their missions. Providers must take a holistic view of patient experience, empower their staff, and thoughtfully invest in technologies to enhance the experience.
The document summarizes the internship of a student working in the Clinical Integration Department at Greenville Health System. The intern's main project involved the Healthy Outcomes Plan (HOP), a state program that assists uninsured patients in accessing healthcare. The intern's duties for the HOP included identifying and enrolling eligible ER patients, creating healthcare plans, and referring patients to safety-net partners like Greenville Free Medical Clinic and New Horizon for ongoing care. The goal of these efforts was to establish medical homes for underserved individuals and reduce unnecessary emergency room use.
CareSync provides chronic care management services to help providers meet Medicare's requirements for billing code 99490. Some key details include:
1) CareSync's health assistants provide 24/7 access to clinical staff and help coordinate care among providers and caregivers.
2) They create comprehensive care plans and ensure continuity of care by updating care plans based on new information from appointments.
3) CareSync tracks care coordination minutes and will provide a monthly report with billing details, but will not charge if the 20-minute minimum is not met for a patient.
The document provides a business plan for a proposed Community Health Clinic (CHC) operated by 2BWell, Inc. The plan outlines the problem of needing to increase patient volume at the current clinic to become self-sustaining. It then analyzes the target market, competitors, and identifies opportunities to increase revenue and reduce costs for the CHC, including maintaining the status quo, establishing an associateship practice for recent graduates, donating space to a local naturopathic college, operating the CHC on Saturdays, or integrating CHC patients into the private practice. Financial projections are provided for several of the opportunities. The overall goal is for the CHC to operate independently from 2BWell and be financially self-
Curecity- Best app to find best doctors in indiaThomas Joshef
CureCity - a revolutionary app in healthcare sector to assist patients in finding the best doctor in their vicinity and for doctor to digitize their healthcare practice.
Website :- http://www.curecity.in/
Stephanie Charles has over 20 years of experience as a registered nurse and over 15 years of experience in healthcare management, medical device and pharmaceutical sales, and insurance consulting. She has a proven track record of positively impacting sales growth and strengthening customer relationships across multiple roles. Her resume highlights experience in personnel management, clinical operations, new account development, and medical device and pharmaceutical sales.
The document summarizes the internship experience of a student working in the Clinical Integration Department at Greenville Health System. The intern's main project involved the Healthy Outcomes Plan (HOP), a state program that assists uninsured patients in accessing preventative care. The intern's duties included identifying and enrolling eligible ER patients in HOP, assigning them a medical home, and tracking their follow up care. The goal of HOP is to reduce unnecessary ER use and improve health outcomes for the uninsured.
The State of Consumer Healthcare: A Study of Patient ExperienceProphet
Providers must deliver a holistic patient experience that extends beyond clinical care interactions. The current state of the patient experience is poor and getting worse according to surveys, with 81% of consumers unsatisfied. While providers see patient experience as important, they overestimate their performance by over 20 percentage points compared to consumer ratings. Improving patient experience can drive operational efficiencies and reduce costs while helping organizations achieve their missions. Providers must take a holistic view of patient experience, empower their staff, and thoughtfully invest in technologies to enhance the experience.
The document summarizes the internship of a student working in the Clinical Integration Department at Greenville Health System. The intern's main project involved the Healthy Outcomes Plan (HOP), a state program that assists uninsured patients in accessing healthcare. The intern's duties for the HOP included identifying and enrolling eligible ER patients, creating healthcare plans, and referring patients to safety-net partners like Greenville Free Medical Clinic and New Horizon for ongoing care. The goal of these efforts was to establish medical homes for underserved individuals and reduce unnecessary emergency room use.
CareSync provides chronic care management services to help providers meet Medicare's requirements for billing code 99490. Some key details include:
1) CareSync's health assistants provide 24/7 access to clinical staff and help coordinate care among providers and caregivers.
2) They create comprehensive care plans and ensure continuity of care by updating care plans based on new information from appointments.
3) CareSync tracks care coordination minutes and will provide a monthly report with billing details, but will not charge if the 20-minute minimum is not met for a patient.
The document summarizes how a computer system enhances patient care and administration at Northwest Mississippi Regional Medical Center. The system allows lab results to be instantly transmitted to nursing stations, checks for drug interactions and allergies when medications are ordered, and improves billing and cost control. It also helps the hospital adapt to changing regulations. The flexible system is seen as a valuable tool that improves quality of care and allows the hospital to meet future challenges.
•What is Meds2Home….
•A program developed to be more proactive when it comes to Hospital and Skilled Nursing Facility Discharges.
•Designed to set each patient up for success by collaborating with each patients healthcare providers; Hospitals, Skilled Nursing, Home Health, and PCP.
•Meds2Home will make it easier and safer for each patient to make the transition back home, as well as lower the risk of readmission due to medication error
The Greenville Health System aims to heal compassionately, teach innovatively, and improve constantly according to its mission statement. Its vision is to transform healthcare for the benefit of the communities it serves. The Healthy Outcomes Plan is a state program that helps ensure participants receive appropriate care through medical home assignments and care plans. The internship involved identifying eligible emergency room patients and enrolling them in the program by gathering information and referring them to safety-net partners like Greenville Free Medical Clinic or New Horizon for continued care.
Ravine Ridge is a new inpatient/outpatient rehabilitation facility opening in spring 2014. Their target market is teachers in local school districts. Their marketing plan includes attending school board meetings, increasing their online presence through social media, and hosting a 5K run. Internally, Ravine Ridge will offer intensive 7-day therapy programs using state-of-the-art equipment in a relaxing, spa-like setting. Their goal is to get teachers back in the classroom as quickly as possible. They will focus on personalized treatment and flexible hours to accommodate teachers' schedules.
A certified nursing assistant (CNA) provides basic care and assistance to patients under the supervision of nurses or other medical professionals. CNAs help with activities of daily living like eating, bathing and using the bathroom. To become a CNA, one must complete a training program and pass a competency exam. CNAs work in various healthcare settings like nursing homes, hospitals and private homes. The job outlook for CNAs is positive with demand expected to grow over 20% by 2020 due to an aging population requiring long-term care.
HealthSpot/Kaiser Permanente Case Study Jeff Mahan
HealthSpot partnered with Kaiser Permanente to pilot a telehealth kiosk for San Diego County employees. The kiosk allowed employees to receive virtual care from Kaiser providers for basic needs onsite at their workplace. Over 450 patients used the kiosk over 12 months, reporting high satisfaction levels. It improved access and convenience while lowering absenteeism. Based on the pilot's success, HealthSpot and Kaiser aim to expand telehealth access further.
The document discusses the past, present and future of general practice in medicine. It touches on essential tools like stethoscopes, the differences in interiors and locations of practices over time, the increasing commercialization and competition in the field, and how technologies like telemedicine, computers, new tests and gadgets are changing patient care. It also addresses issues like insurance factors, financial aspects, legal regulations, and the need for ongoing learning. The conclusion emphasizes that physicians must be accountable while organizing care through networks on a not-for-profit basis focused on quality, safety and the patient's whole health.
NACCDO Fundraising and the New HIPAA Guidelines Sara Silacci - Ellen StiflerPAN - NACCDO
The document discusses changes to HIPAA regulations in 2013 that allow hospitals expanded access to patient information for fundraising purposes. It provides details on what development officers can and cannot access based on the new guidelines, including being able to see a patient's name, contact details, dates of care, treating physician, and general treatment outcome. It also discusses requirements around offering patients clear opt-out options. The document then summarizes how two hospitals, Johns Hopkins and Massachusetts General Hospital, are responding by incorporating the new data into fundraising programs while respecting patient privacy choices.
This document summarizes the services provided by esurgeries.com, an organization that connects patients to ambulatory surgery centers (ASCs) for more efficient, higher quality and lower cost surgical care. The document outlines that ASCs offer preeminent surgeons, high clinical standards and infection rates of zero percent. Patients benefit from scheduling convenience, individual attention and savings of over 50% in out-of-pocket costs compared to hospitals. ASCs also provide employers and insurance companies lower healthcare costs.
The document discusses the importance of sustaining pet visitation programs in hospitals and ensuring they are compliant with regulatory standards. It notes that while such animal assisted activity programs have become common, few hospitals have systematic methods for ongoing evaluation and training of handler/dog teams. The document warns that compliance reviewers will scrutinize such programs to ensure proper documentation, screening, and supervision of visits. It emphasizes that due diligence requires supervised visits and documentation of clinical value to reduce liability risks and improve patient satisfaction. Hospitals are encouraged to develop policies for sustainable training and oversight of animal assisted activity programs.
HCAD 660 individual project research paper for Intravalley HealthModupe Sarratt
Intravalley Health conducted patient experience and satisfaction surveys to improve their services. The document discusses two key findings:
1) Patient satisfaction is linked to medical procedures and healthcare services. Providers at Intravalley Health must understand the patient experience regarding the cause of medical care and the effect on patient satisfaction of health services.
2) The cause of negative patient experiences stems from strict regulations, policies, and procedures required to comply with laws like the Affordable Care Act. However, what patients consider quality care does not always align with metrics used to measure provider performance. Surveys cannot fully capture the patient experience of care received during medical procedures.
Intravalley Health conducted patient experience and satisfaction surveys to improve their services. The document discusses two key findings:
1) Patient satisfaction is linked to medical procedures and healthcare services. Providers at Intravalley Health must understand the patient experience regarding the cause of medical care and the effect on patient satisfaction of health services.
2) The cause of negative patient experiences stems from strict regulations, policies, and procedures required to comply with laws like the Affordable Care Act. However, what patients consider to be quality care does not always align with metrics used to measure provider performance. Surveys may not fully capture the patient experience.
Patient satisfaction is a measure of how content patients are with the healthcare they received. The document lists 8 tools and resources for boosting patient satisfaction, including surveys for dialysis patients, visit-specific instruments, and questionnaires developed by various healthcare organizations. Measuring patient satisfaction through surveys has benefits like helping practices improve performance, increase the quality of care delivered, and fulfill patients which can lead to more referrals.
Pre operative total-hip_replacement_1213hamada tito
The document provides information for patients undergoing a total hip replacement program at Rideout Regional Medical Center. It includes:
1) An overview of the pre-operative total hip replacement program, which involves exercises, education classes, testing, and meetings with medical staff in the weeks and days before surgery.
2) Detailed instructions and exercises for patients to do in the 2-4 weeks and 1-2 weeks before surgery to prepare their body and home for the procedure and recovery.
3) Information about what to expect on the day of and days following surgery during their hospital stay, including pain management and physical therapy.
Patient engagement and Hospital Marketing Solutions from Healtho5Dr Neelesh Bhandari
We offer turnkey medical marketing and Patient engagement solutions for single and multi-specialty hospitals in India. Our specialties include Diabetes, Antenatal and postnatal care, Cardiac, Arthritis, Oncology, COPD and related disorders, etc.
Hospitals get a self branded mobile app for their patients and doctors.
Our digital marketing team works closely with our support call center to generate medical leads and enable clinical encounter between genuine patients and hospital.
Post encounter/Discharge, we followup the patients on Hospital's behalf via monthly calls and emails, twice a month SMS, chat-support and updates via app, etc.
Our followup Protocols are built on best evidence backed guidelines and can be customized by hospitals.
Contact info@healtho5.com to know more
This document provides information for internationally educated health professionals on choosing Saskatchewan, including licensing requirements, job opportunities, and experiences of health professionals who have settled in Saskatchewan. It discusses English language proficiency, the licensing process, working in health care, options for immigrating, and features stories of health professionals from around the world who have found success working in Saskatchewan's health care system. Resources are provided on regulatory bodies, financial support programs, and finding available jobs in Saskatchewan's health care sector.
This document discusses the problems caused by overcrowding and inadequate nurse staffing in healthcare institutions, and proposes solutions to address these issues. Specifically, it notes that overcrowding leads to dangerous nurse workloads and compromised patient care. It recommends legislating nurse-patient ratios and implementing dynamic staffing models determined by nursing expertise as ways to match patient needs with appropriate staffing levels. The document advocates engaging nurses in care decisions at all levels and enforcing accountability to ensure staffing supports safe, quality patient care.
The Delhi government has ordered that all planned surgeries be deferred to add 1,000 beds for dengue patients in public hospitals by Sunday. This will affect thousands needing other medical care. Hospitals like Ambedkar and Lok Nayak have cancelled surgeries and diverted staff and beds to treat rising dengue cases. Experts say the dengue crisis has exposed issues with primary healthcare and a lack of advance planning, though most patients visiting hospitals do not have dengue.
Assisted living present-senior care-11-8-11ibrahamahmed
CBM Health Care Mobile Physicians provides in-home health care services including doctors, nursing, therapy, and medical equipment and supplies to assisted living facilities, independent living communities, and nursing homes. They have over 20 years of experience and accept all insurance plans. Their services help seniors live independently and comfortably at home or in their community.
Scott Smith, MD, Associate Medical Director of Operations for the Colorado Ka...Investnet
This document provides information about Kaiser Permanente Colorado, including:
- It serves over 540,000 patients through 27 medical offices and has over 1,000 physicians.
- Physicians are salaried and can earn up to a 10% bonus based on quality and service.
- Each medical office has on-site pharmacy, x-ray, and lab services.
- The primary care model focuses on population health and improving patient experience through a team-based approach with virtual care options.
This document discusses quality improvement efforts around breast and colorectal cancer screening at CommunityHealth, a nonprofit health center providing free healthcare to low-income, uninsured residents in Chicago. For breast cancer screening, opportunities for improvement include developing patient reminder systems, better use of EMR tools to flag overdue patients, and providing more education. For colorectal cancer screening, a tiered approach using fecal immunochemical tests for average-risk patients and colonoscopies for high-risk patients was implemented. Additional strategies to boost screening rates include intensive provider and staff education and targeted patient outreach. Success will be measured by benchmarking screening rates over time.
The document summarizes how a computer system enhances patient care and administration at Northwest Mississippi Regional Medical Center. The system allows lab results to be instantly transmitted to nursing stations, checks for drug interactions and allergies when medications are ordered, and improves billing and cost control. It also helps the hospital adapt to changing regulations. The flexible system is seen as a valuable tool that improves quality of care and allows the hospital to meet future challenges.
•What is Meds2Home….
•A program developed to be more proactive when it comes to Hospital and Skilled Nursing Facility Discharges.
•Designed to set each patient up for success by collaborating with each patients healthcare providers; Hospitals, Skilled Nursing, Home Health, and PCP.
•Meds2Home will make it easier and safer for each patient to make the transition back home, as well as lower the risk of readmission due to medication error
The Greenville Health System aims to heal compassionately, teach innovatively, and improve constantly according to its mission statement. Its vision is to transform healthcare for the benefit of the communities it serves. The Healthy Outcomes Plan is a state program that helps ensure participants receive appropriate care through medical home assignments and care plans. The internship involved identifying eligible emergency room patients and enrolling them in the program by gathering information and referring them to safety-net partners like Greenville Free Medical Clinic or New Horizon for continued care.
Ravine Ridge is a new inpatient/outpatient rehabilitation facility opening in spring 2014. Their target market is teachers in local school districts. Their marketing plan includes attending school board meetings, increasing their online presence through social media, and hosting a 5K run. Internally, Ravine Ridge will offer intensive 7-day therapy programs using state-of-the-art equipment in a relaxing, spa-like setting. Their goal is to get teachers back in the classroom as quickly as possible. They will focus on personalized treatment and flexible hours to accommodate teachers' schedules.
A certified nursing assistant (CNA) provides basic care and assistance to patients under the supervision of nurses or other medical professionals. CNAs help with activities of daily living like eating, bathing and using the bathroom. To become a CNA, one must complete a training program and pass a competency exam. CNAs work in various healthcare settings like nursing homes, hospitals and private homes. The job outlook for CNAs is positive with demand expected to grow over 20% by 2020 due to an aging population requiring long-term care.
HealthSpot/Kaiser Permanente Case Study Jeff Mahan
HealthSpot partnered with Kaiser Permanente to pilot a telehealth kiosk for San Diego County employees. The kiosk allowed employees to receive virtual care from Kaiser providers for basic needs onsite at their workplace. Over 450 patients used the kiosk over 12 months, reporting high satisfaction levels. It improved access and convenience while lowering absenteeism. Based on the pilot's success, HealthSpot and Kaiser aim to expand telehealth access further.
The document discusses the past, present and future of general practice in medicine. It touches on essential tools like stethoscopes, the differences in interiors and locations of practices over time, the increasing commercialization and competition in the field, and how technologies like telemedicine, computers, new tests and gadgets are changing patient care. It also addresses issues like insurance factors, financial aspects, legal regulations, and the need for ongoing learning. The conclusion emphasizes that physicians must be accountable while organizing care through networks on a not-for-profit basis focused on quality, safety and the patient's whole health.
NACCDO Fundraising and the New HIPAA Guidelines Sara Silacci - Ellen StiflerPAN - NACCDO
The document discusses changes to HIPAA regulations in 2013 that allow hospitals expanded access to patient information for fundraising purposes. It provides details on what development officers can and cannot access based on the new guidelines, including being able to see a patient's name, contact details, dates of care, treating physician, and general treatment outcome. It also discusses requirements around offering patients clear opt-out options. The document then summarizes how two hospitals, Johns Hopkins and Massachusetts General Hospital, are responding by incorporating the new data into fundraising programs while respecting patient privacy choices.
This document summarizes the services provided by esurgeries.com, an organization that connects patients to ambulatory surgery centers (ASCs) for more efficient, higher quality and lower cost surgical care. The document outlines that ASCs offer preeminent surgeons, high clinical standards and infection rates of zero percent. Patients benefit from scheduling convenience, individual attention and savings of over 50% in out-of-pocket costs compared to hospitals. ASCs also provide employers and insurance companies lower healthcare costs.
The document discusses the importance of sustaining pet visitation programs in hospitals and ensuring they are compliant with regulatory standards. It notes that while such animal assisted activity programs have become common, few hospitals have systematic methods for ongoing evaluation and training of handler/dog teams. The document warns that compliance reviewers will scrutinize such programs to ensure proper documentation, screening, and supervision of visits. It emphasizes that due diligence requires supervised visits and documentation of clinical value to reduce liability risks and improve patient satisfaction. Hospitals are encouraged to develop policies for sustainable training and oversight of animal assisted activity programs.
HCAD 660 individual project research paper for Intravalley HealthModupe Sarratt
Intravalley Health conducted patient experience and satisfaction surveys to improve their services. The document discusses two key findings:
1) Patient satisfaction is linked to medical procedures and healthcare services. Providers at Intravalley Health must understand the patient experience regarding the cause of medical care and the effect on patient satisfaction of health services.
2) The cause of negative patient experiences stems from strict regulations, policies, and procedures required to comply with laws like the Affordable Care Act. However, what patients consider quality care does not always align with metrics used to measure provider performance. Surveys cannot fully capture the patient experience of care received during medical procedures.
Intravalley Health conducted patient experience and satisfaction surveys to improve their services. The document discusses two key findings:
1) Patient satisfaction is linked to medical procedures and healthcare services. Providers at Intravalley Health must understand the patient experience regarding the cause of medical care and the effect on patient satisfaction of health services.
2) The cause of negative patient experiences stems from strict regulations, policies, and procedures required to comply with laws like the Affordable Care Act. However, what patients consider to be quality care does not always align with metrics used to measure provider performance. Surveys may not fully capture the patient experience.
Patient satisfaction is a measure of how content patients are with the healthcare they received. The document lists 8 tools and resources for boosting patient satisfaction, including surveys for dialysis patients, visit-specific instruments, and questionnaires developed by various healthcare organizations. Measuring patient satisfaction through surveys has benefits like helping practices improve performance, increase the quality of care delivered, and fulfill patients which can lead to more referrals.
Pre operative total-hip_replacement_1213hamada tito
The document provides information for patients undergoing a total hip replacement program at Rideout Regional Medical Center. It includes:
1) An overview of the pre-operative total hip replacement program, which involves exercises, education classes, testing, and meetings with medical staff in the weeks and days before surgery.
2) Detailed instructions and exercises for patients to do in the 2-4 weeks and 1-2 weeks before surgery to prepare their body and home for the procedure and recovery.
3) Information about what to expect on the day of and days following surgery during their hospital stay, including pain management and physical therapy.
Patient engagement and Hospital Marketing Solutions from Healtho5Dr Neelesh Bhandari
We offer turnkey medical marketing and Patient engagement solutions for single and multi-specialty hospitals in India. Our specialties include Diabetes, Antenatal and postnatal care, Cardiac, Arthritis, Oncology, COPD and related disorders, etc.
Hospitals get a self branded mobile app for their patients and doctors.
Our digital marketing team works closely with our support call center to generate medical leads and enable clinical encounter between genuine patients and hospital.
Post encounter/Discharge, we followup the patients on Hospital's behalf via monthly calls and emails, twice a month SMS, chat-support and updates via app, etc.
Our followup Protocols are built on best evidence backed guidelines and can be customized by hospitals.
Contact info@healtho5.com to know more
This document provides information for internationally educated health professionals on choosing Saskatchewan, including licensing requirements, job opportunities, and experiences of health professionals who have settled in Saskatchewan. It discusses English language proficiency, the licensing process, working in health care, options for immigrating, and features stories of health professionals from around the world who have found success working in Saskatchewan's health care system. Resources are provided on regulatory bodies, financial support programs, and finding available jobs in Saskatchewan's health care sector.
This document discusses the problems caused by overcrowding and inadequate nurse staffing in healthcare institutions, and proposes solutions to address these issues. Specifically, it notes that overcrowding leads to dangerous nurse workloads and compromised patient care. It recommends legislating nurse-patient ratios and implementing dynamic staffing models determined by nursing expertise as ways to match patient needs with appropriate staffing levels. The document advocates engaging nurses in care decisions at all levels and enforcing accountability to ensure staffing supports safe, quality patient care.
The Delhi government has ordered that all planned surgeries be deferred to add 1,000 beds for dengue patients in public hospitals by Sunday. This will affect thousands needing other medical care. Hospitals like Ambedkar and Lok Nayak have cancelled surgeries and diverted staff and beds to treat rising dengue cases. Experts say the dengue crisis has exposed issues with primary healthcare and a lack of advance planning, though most patients visiting hospitals do not have dengue.
Assisted living present-senior care-11-8-11ibrahamahmed
CBM Health Care Mobile Physicians provides in-home health care services including doctors, nursing, therapy, and medical equipment and supplies to assisted living facilities, independent living communities, and nursing homes. They have over 20 years of experience and accept all insurance plans. Their services help seniors live independently and comfortably at home or in their community.
Scott Smith, MD, Associate Medical Director of Operations for the Colorado Ka...Investnet
This document provides information about Kaiser Permanente Colorado, including:
- It serves over 540,000 patients through 27 medical offices and has over 1,000 physicians.
- Physicians are salaried and can earn up to a 10% bonus based on quality and service.
- Each medical office has on-site pharmacy, x-ray, and lab services.
- The primary care model focuses on population health and improving patient experience through a team-based approach with virtual care options.
This document discusses quality improvement efforts around breast and colorectal cancer screening at CommunityHealth, a nonprofit health center providing free healthcare to low-income, uninsured residents in Chicago. For breast cancer screening, opportunities for improvement include developing patient reminder systems, better use of EMR tools to flag overdue patients, and providing more education. For colorectal cancer screening, a tiered approach using fecal immunochemical tests for average-risk patients and colonoscopies for high-risk patients was implemented. Additional strategies to boost screening rates include intensive provider and staff education and targeted patient outreach. Success will be measured by benchmarking screening rates over time.
The document outlines an agenda for a presentation on new models for aligning value-based incentives with physicians, systems, and payers. The agenda includes discussions on Humana's commitment to population health, Transcend's partnership framework and value-based reimbursement models, a physician perspective from Chauhan Medical Center in Florida, and how Saint Luke's Health System in Kansas City is preparing for the transition from fee-for-service models. An interactive session will examine organizational readiness to transform from volume-based to value-based care through discussions on clinical integration, leadership capabilities, physician engagement, market strength, and relationships with business partners.
North West General Hospital and Research CenterOsama Yousaf
North West General Hospital is a 200-bed state-of-the-art private hospital in Peshawar, Pakistan. It was established as a joint venture between Alliance Healthcare and 8 former physicians of Rehman Medical Institute. The hospital has over 30 medical specialties and provides services including emergency care, surgery, imaging, and a cancer center. It also plans to build a new medical school and research facilities. The hospital aims to provide high-quality compassionate care and promote health through prevention and innovative practices. It faces challenges in attracting patients, high employee turnover, and ensuring quality materials and supplies.
The document discusses various perspectives on quality healthcare including those of the government, patients, and healthcare providers. It outlines the government's national strategy for quality improvement and focuses on better care, healthy communities, and affordable costs. The patient perspective values compassionate care, time with physicians, timely appointments, and preventative programs. Providers value proven outcomes and reduced errors. The document also discusses opportunities to lower costs through standardized care and reducing unnecessary variations in treatment and costs. It provides examples of accountable care organizations and bundled payments that aim to improve care coordination and reduce costs.
Running head BLESSED HEALTHCARE FACILITY MARKETING PLAN .docxtoddr4
Running head: BLESSED HEALTHCARE FACILITY MARKETING PLAN 1
BLESSED HEALTHCARE FACILITY MARKETING PLAN 11
Blessed Healthcare Facility Marketing Plan
Marilyn Diaz
Healthcare Marketing – MAR3712
Professor Christos Christou
Florida National University
June 9th, 2019
Abstract
Blessed Healthcare Facility is a newly emerging healthcare center located in Miami. This is a privately-owned hospital, which is administered and managed according to the Scheme of the Management approved by the Order of the High Court. This facility a total of 120 beds with 100 in-patient beds and 20 daycare beds. The inpatient specialties care includes gynecology, general surgery, and general medication. These are just but a few services being offered by this healthcare facility. Other services being offered include the Day Surgery; Chaplaincy services; physiotherapy and pharmaceutical services; radiology and the laboratory services; dietetic services, which are involving the provision of the nutritional assessment, education, and assessing the patients based on their nutritional status; and the consultant out-patient clinics. There is also service related to the continence management, control of the infections, palliative care as and the management of pain; and the clinical nurse's specialists in common illness such as diabetes.
Blessed Healthcare Facility Marketing Plan
Analysis of the Services
With regard to the Consultant Out-Patient Clinics, the goal of this facility is to move closer to home. This is aimed at adhering to the hospital policy which recommends for closer movement to home by the children specialist of this facility to ensure that the general pediatrics outpatient services are effectively provided. This approach is aimed at reducing the non-attendance during appointments. It also ensures that services are provided to more accessible regions thus helping in the creation of new physical clinic capacity. The goal of offering such kind of services is to help in increasing the number of pediatrics who are brought to the facility for clinic services (Hazel & Kussel, 2019).
With regard to Diagnostic Radiological and Laboratory services, there are pathological tests as well as x-ray examinations. The radiology department is providing high-quality diagnostic service to both in and outpatients. There are also radiology services for the Daycare, and these services are aimed at helping to diagnose the treatment. This, therefore, implies that most of the tests are done within the facility and patients are not referred to other facilities for laboratory procedures. Appointments are also allowed for the patients who are wishing to do so.
On physiotherapy services, the hospital has a staff who is experienced in the treatment of both in and out-patients by ensuring that patients are safe to achieve the optimum potential within the shortest time possible. Physiotherapists in this facility are .
WeCareTLC Risk Management White Paper 2015_1452008903358Kevin Cooksey
The document discusses how employer-sponsored on-site clinics can help manage healthcare costs if they implement a comprehensive medical risk management approach. It provides details on WeCare TLC, a company that operates on-site clinics using the patient-centered medical home model and analyzes data to identify savings opportunities and improve population health. WeCare TLC clinics have achieved high employee usage rates, reduced costs 15-25% for employers within 3 years, and improved health outcomes for conditions like diabetes and hypertension. Medical risk management is presented as the key to making on-site clinics successful in both improving health and reducing costs long-term.
The document discusses how employer-sponsored on-site health clinics can help manage healthcare costs if run as patient-centered medical homes (PCMHs) using a team-based care and medical risk management approach, as done by WeCare TLC. It describes WeCare TLC's model of comprehensive primary care clinics that use data analytics to customize care and drive down costs. Research shows the PCMH model improves outcomes and satisfaction while reducing emergency visits, costs, and medical trend growth for employers who have their employees use the on-site clinic as their primary care provider. WeCare TLC clients have seen healthcare cost reductions of 15-25% within three years of implementing this approach.
This document summarizes a presentation about engaging clinicians and administrators in efforts to rapidly reduce costs and improve revenue. The presentation discusses moving from a fee-for-service to a value-based system and making the transition from a hospital-centric to a community-centric model. It also addresses the importance of including clinicians and administrators in decision making, being transparent, and resolving conflicts between the two groups to achieve organizational goals.
Advancing Team-Based Care: Complex Care Management in Primary CareCHC Connecticut
This webinar investigated the ways that team members can contribute to the care of patients with complex medical and/or social needs. The focus was on developing the expanded care team and ensuring ready communication between the core and expanded care teams. Models for effective care management were presented.
This webinar was presented May 5, 2016 3:00 p.m. Eastern Time
This document provides an overview of the Heal n Cure medical wellness center and its Inspire program. Key points include:
- Heal n Cure offers primary care services through board certified physicians to treat the underlying causes of illness.
- The Inspire program implements recommendations to deliver multi-component wellness care including behavioral changes, medical treatment, education and personalized plans.
- Research shows the Inspire program reduces healthcare costs by decreasing urgent visits and invasive treatments for conditions like obesity, diabetes and heart disease treated through the program.
Annie L. Garcia has over 15 years of experience as a nurse leader, currently serving as Chief Nursing Officer at Methodist Texsan Hospital. She has a proven track record of delivering exceptional patient care and outcomes, including eliminating contract nursing staff, achieving high patient satisfaction scores, and reducing falls and infections. Garcia earned her MSN in Nursing Systems Management from the University of Texas at El Paso and is certified as a Nurse Manager Leader. She is passionate about developing nursing staff and new leaders to advance the profession.
The Joint Commission Has Instituted A Number Of Goals...Valerie Burroughs
The Joint Commission has instituted several goals nationally to improve patient safety. The goals focus on areas of concern in healthcare like patient identification, communication between caregivers, and medication safety. The Joint Commission accredits hospitals and other healthcare organizations to evaluate them based on performance standards related to patient care, safety, and rights.
Health administrators oversee various healthcare facility types including hospitals, outpatient clinics, long-term care facilities, clinical labs, and hospices. Hospitals provide in-patient care for patients needing extensive treatment while outpatient clinics offer brief care for issues not requiring an overnight stay. Long-term care facilities assist those with ongoing medical issues or disabilities with daily living. Clinical labs complete diagnostic tests ordered by doctors and other providers to diagnose and monitor patient health. Hospices care for terminally ill patients by a team of medical and support professionals. Healthcare administrators manage the business operations of facilities and their responsibilities vary depending on the type of facility and care provided.
This presentation will walk the viewer through the following key moments:
Slide 2 – About Ochsner
Slide 3 – Book of business
Slide 4 – Key differentiators
Slides 5/6 – The problems we’re solving
Slides 7/8 – Care team and collaboration
Slides 9/10 – Results, outcomes and ROI
Slides 11/12 – Employer experience and ideal client profile
Slides 13/14 – Employee engagement
More than just condition monitoring:
Ochsner Digital Medicine is remote clinical management, including clinicians and pharmacists on the care team to adjust medications accordingly.
Full clinical management - including medication management and ordering labs. The only program delivering at national scale that is backed by a not-for-profit, Center of Excellence health system. The only program that augments the member's PCP care via seamless data integration with Epic electronic health record.
Edwina Rogers, executive director of Patient-Centered Primary Care Collaborative, began her presentation by highlighting the movement to advance medical homes.
With the U.S. being the number one in the world for the cost of healthcare and ranked number 37 in the quality category, something needs to change. Rogers discussed the broad stakeholder support and participation for the movement, as well as the incredible volunteer involvement. The four ‘centers’ include: the Center to Promote Public-Payer Implementation, the Center for Multi-Stakeholder Demonstration, the Center for eHealth Information Adoption and Exchange and the Center for Health Benefit Redesign and Implementation. Medical Homes will provide superb access to care, patient engagament in care, clinical information systems, care coordination, team care, patient feedback and publically available information.
Edwards explained that the Obama administration believes the medical homes concept is the best way to approach healthcare reform. The U.S. House of Representatives has showed great support for the movement and is helping develop and allocate funds for a five-year pilot program. She expressed her enthusiasm for the movement and her prediction that the medical home model is certainly the future of health care.
A complete version of Rogers’ presentation on the Patient-Centered Primary Care Collaborative is available online.
E-Care Health Services is a healthcare organization that aims to provide quality and affordable healthcare to middle income groups in India through cost-effective and accessible technology-driven medical care. It was founded to serve patients better by digitizing medical records and hospital management. E-Care operates healthcare centers within 3 km of hospitals that provide 24/7 medical staff and ambulances. It partners with hospitals and employs doctors and nurses to expand access to care. As part of its vision, it offers members benefits like medical coverage, medicines, diagnostics, hospitalization support and home care to reach more underserved communities across India.
Concierge Benefit Services provides affordable healthcare solutions including telemedicine benefits and medical bill negotiation. They offer 24/7 access to licensed physicians via phone or video consultations for common conditions. This reduces costs compared to visits to primary care doctors, urgent care clinics, or emergency rooms. Medical bill negotiation can save an average of 20-60% per bill. Their services aim to make healthcare more convenient and affordable for individuals and employees of companies.
1. Open Arms Free Clinic13 hands wayblessings, NC 24681 Providing Free Medical Care to our Community Hours: Monday, Wednesday and Friday – 8AM – 5PM
2. Our Mission: Open Arms Free Clinic is a faith-based non-profit organization that provides free quality health care in our community for those who lack appropriate alternatives (Advocacy: The Free Medical Clinic of Greater Cleveland, 2009). It is our intention to develop programs that address the community health needs through collaborative efforts with area hospitals and health care agencies (National Association of Free Clinics, 2009). We will provide care as an expression of God’s love for all people.
3. Our vision is to: Deliver quality health care services for free to those who qualify. Promote health and wellness in our community through health care education (Ashe County Free Medical Clinic, n.d.) Provide care in a compassionate environment that will improve the health of our community. Raise awareness of the need for support from educational, business, medical and faith based communities to help protect the health of our community (Carefree Medical & Dental Clinics, 2007).
4. Open Arms Free Clinic Services Primary Family Medicine Affordable or free prescription services Referral to Medical Specialists when necessary Access to free laboratory and X-ray services Durable medical equipment Well child examinations and immunizations Sports, school and employment physicals
5. Delivery of Services Services are provided by an all-volunteer staff of physicians, nurse practitioners, physician assistants, nurses, nursing assistants, pharmacists and various unlicensed personnel (Guidelines for Starting Free Medical Clinics, n.d.) Hours of operation are: Monday, Wednesday, Friday 8Am – 5PM 25 patients can be seen daily and patients are seen on a first-come first-serve basis This is a free clinic…there is no charge for medical exams
6. Delivery of Services Prescription medications are provided free or for a nominal fee No narcotic prescriptions are available on site Lab work and X-Ray services provided in partnership with area hospitals at no cost to patients
7. Eligibility Requirements No private health insurance Do not qualify for Medicaid, Medicare, NC Health Choice or Veterans Benefits (Ashe County Free Medical Clinic, n.d.). Total household income must not exceed 200% of Federal Poverty Level based on size of your immediate family (Harmony Health Clinic, n.d.). You must set up an appointment for a one-time interview to apply for and determine eligibility
8. Resources (2009, May 06). Retrieved May 24, 2010, from Advocacy: The Free Clinic of Greater Cleveland: http://thefreeclinic.org/advocacy.htm About ACFMC. (n.d.). Retrieved May 23, 2010, from Ashe County Free Medical Clinic: http://www.acfmc.org/about.php Care Free Medical Clinic, Inc - Free Medical Clinics in Mason and Lansing, Michigan. (2007). Retrieved May 23, 2010, from Carefree Medical & Dental Clinics: http://www.carefreemedical.com/board.htm Guidelines for Starting Free Medical Clinics. (n.d.). Retrieved May 24, 2010, from http://members.cox.net/billsisson/Guidelines,htm Harmony Health Clinic. (n.d.). Retrieved May 24, 2010, from Harmony health Clinic: http://www.harmonyclinicar.lorg/en/services National Association of Free Clinics-Advocacy and Support for America's Free Clinics. (2009). Retrieved May 27, 2010, from The National Association of Free Clinics(NAFC): http://www.freeclinics.us/membersbenefits.php
10. Goals for Clinic Improvement Provide safe care – Avoiding injuries to patients from care that intended to help . Provide effective care – Services based on evidence and scientific knowledge that avoids underuse and overuse. Provide patient-centered care – Respectful and responsive to patient preferences, needs and values. Providing timely care – Reducing waits and harmful delays for those who give and receive care
11. Methods for Improvement Organize a Process Improvement Team that includes Medical, Pharmacy, Nursing and Support Staff as well as members from the church sponsor and participating hospitals. Establish improvement goals –What are we trying to accomplish? Identify changes that will result in patient and employee/volunteer satisfaction improvement. Implement changes using the PDSA model (Plan-Do-Study-Act). Use benchmarking tools to compare/contrast survey results and evaluate changes in care with other clinics (CAHPS Surveys & Tools). Resource How to Improve. (n.d.). IHI.org: A resource from the Institute for Healthcare Improvement. http://www.ihi.org/IHI/Topics/Improvement/Improvement Methods/HowToImprove/. Downloaded 6/2/1010/
12. Evaluation Monitor safety and patient satisfaction with point-of-care surveys. Evaluate any cost saving programs implemented after a 3 month period and investigate additional partnerships that may result in reduced operating costs. Monitor and evaluate improvements with employee volunteers, medical partners and participating hospitals and seek additional measures to ensure quality of care delivered to our patient population.
21. Budget Resources Ada Jenkins Free Clinic of Our Towns Financial Summary, (2008). downloaded from http://www.adajenkins.org/services/health/medical Clinic.cfm June 21, 2010. The Free Medical Clinic of Greater Cleveland Financial Statements, (2009). Downloaded from http://www.thefreeclinic.org.advocacy.htm May 24, 2010.
23. Job Descriptions Executive Directors – Church Deacons and Pastor, Pharmacist, Physician and Nurse Practitioner/Physician Assistant making up a governmental body that is faith based. Medical Directors - On-site rotating physicians. Physicians – Here at Open Arms Free Clinic, we have the highest quality, qualified and caring physicians in the region. They are licensed, Board Certified, ACLS certified, and have local hospital privileges.
24. Job Descriptions Physicians will direct patient cre, treatments and medical direction to the interdisciplinary team ensuring standard of care is upheld. Nurse Practitioner/Physician Assistant – On site at Open arms Free Clinic we have a Nurse Practitioner/Physician Assistant who is licensed and Board Certified. They work directly with the Physician, who co-directs the interdisciplinary team with Physician based assessments, uses standards of care appropriate for our level of acuity, redirects, and refers to appropriate centers those who need a higher level of care than our team can deliver.
25. Job Descriptions Pharmacists – Licensed and Board Certified, able to direct the interdisciplinary team when appropriate. They will report directly to the physician or NP/PA to reduce medical errors. Pharmacy Technician – Person who works directly under the Pharmacist. They are trained to have a basic knowledge of medications, recognize high-risk medications and disperse medications to the nursing staff as directed.
26. Job Descriptions Registered Nurse – At Open Arms Clinic we have the finest Nursing Staff who will carry out appropriate assessments and monitoring of labs and vital signs. They are always aware of appreciating the seriousness of the patient’s condition. All Nursing care is highly qualified with BCLS, ACLS, and PALS. CNA’s – Our CNA’s are highly qualified and caring individuals who are well versed in BCLS and vital signs. They report directly to the physician, nurse practitioner, or nursing staff. All Patient Care will be kind and courteous.
27. Job Descriptions Office Personnel – Secretary, Bookkeeper, and Receptionist. Our office staff is trained to be the receptionist, accountant, and the person in charge of ordering supplies simultaneously. If for any reason we cannot treat you appropriately, we re well capable of stabilizing methods of life support until Emergency Medical Services arrive for transport to an appropriate facility.
28. Competencies for Open Arms Free Clinic Staff by Profession All Staff, Physicians, Nurse Practitioners', RN’s, Pharmacists, All Licensed Staff, & Unlicensed staff
29. Competencies by Profession All Staff: Must maintain current BCLS Physicians & NP’s: Must maintain current BCLS, ACLS, & PALS as well as mandated yearly job specific competencies including blood borne pathogens, reading x-rays, and environmental safety procedures. Also other competencies as deemed necessary to maintain a safe practice & patient care. RN’s: Must maintain current BCLS,ACLS, & PALS as well as mandated yearly job specific competencies for registered nurses including blood borne pathogens, glucose testing, performing EKG’s, environment of care, & others as deemed necessary to perform job specific tasks.
30. Competencies by Profession Pharmacists: Must maintain current BCLS, ACLS, & PALS. All yearly job specific competencies must be completed as designated by the state of North Carolina. All Licensed Staff: Must maintain the required continuing education as set forth by the state licensing board and all governing bodies. All Unlicensed Staff: Must complete all mandated yearly competencies as determined by the facility & any others as seen needed.
32. Schedule of Performance Appraisals With every new hire, the employee will receive a 30 day, 90 day, and yearly evaluation from the time of their hire date. Every employee will have a shortened 6 month review to evaluate any needs or concerns with job specific and organizational specific tasks. Peer review evaluations were be used as additional appraisal tools at the yearly evaluation of the employee.
33. 6 Month Review Appraisal This is done to assist the employee in achievement of personal & professional goals/objectives for the yearly appraisal Goals/objectives from the previous year will be reviewed for areas of improvement. Review with employee on how they view their work performance in achieving these goals & improvements. Discuss any issues, needs, concerns, or challenges so the employee may reach their goals.
34. Yearly Evaluation & Appraisal Peer reviewed surveys will be obtained and reviewed from 7-8 employees who work in close relation. Surveys will remain anonymous and used only for performance improvement purposes. Survey questions will be job specific only and not used for any purpose other than those specified. Employees will also do self evaluations
35. Magnet Forces Open Arms Free Clinic is not eligible to apply for Magnet Status because it is not a hospital and we do not have a Chief Nursing Officer to oversee nursing activities. We will strive to implement the 14 Forces of Magnet to promote quality in an environment that supports and identifies excellence in professional practice and nursing care delivery.
36. The 14 Forces of Magnetism Force 1 – Quality of Nursing Leadership – We will strive to be knowledgeable, strong risk-taking leaders who advocate for staff and patients. Force 2 – Organizational Structure – We shall share decision making and strive to work as a cohesive group for the betterment of the patients and staff. Force 3 – Management Style – The staff will provide leadership and take the responsibility of providing constructive criticism and support for each other
37. Magnet Forces (con't) Force 4 – Personnel Policies and Programs - We are an all volunteer clinic. We provide creative and flexible staffing that supports a safe and healthy work environment. Personnel policies are developed with direct care nurse input. Force 5 – Professional Models of Care – Our nurses are capable of treating the patient mix and acuity with knowledgeable and competent nursing care using the primary nursing model.
38. Magnet Forces (con’t) Force 6 – Quality of Care – Quality patient care is the Mission of our clinic. The entire organization strives to ensure that each patient contact is a positive experience. Force 7 – Quality improvement – Our process for Quality Improvement will ensure that we provide safe, effective, patient centered care in a timely manner. Force 8 – Consultation and Resources – We will provide adequate resources, support and opportunity for our staff and patients to utilize the expert opinion of specialists and advanced practice professionals when their assistance is needed.
39. Magnet Forces (con’t) Force 9 – Autonomy – Our nursing staff functions autonomously while working with various other professionals to care for our patient population . This self-directed nursing care is consistent with professional standards. Force 10 – Community and the Healthcare Organization – Our clinic developed out of the partnership with churches, local hospitals, and healthcare providers to provide care to patients in need and in that way improve patient outcomes.
40. Magnet Forces (con’t) Force 11 – Nurses as Teachers – The nursing staff will provide education to patients using literature, handouts, and other resources available. We will partner with local educational institutions to provide mentoring opportunities for students. Force 12 – The Image of Nursing – The nursing staff is essential to the team that provides care to patients and respected for the quality of the care they provide.
41. Magnet Forces – (con’t) Force 13 – Interdisciplinary Relationships – Our staff will have mutual respect for one another regardless of their title. Force 14 – Professional Development – The clinic values and supports the personal and professional growth and development of its nursing staff. Because of the volunteer nature of the staff and the limited resources of the clinic we are not in a position to provide monetary incentive for certification and/or advanced degree education.
42. Magnet Forces (con’t) Resources Trofino, Joan, (May, June, July 2007), Magnet recognition: The nobel prize for nursing practice. Nevada Rnformation, 23-25 downloaded from http://www.nvnurses.org on July 18, 2010.