This document provides a summary of M. Razi Ahmad's experience as a System Administrator over 18 years. It outlines his expertise in Linux and Windows server administration, VMware virtualization, Cisco UCS, EMC storage, and backup software. Previous employers include the City of Atlanta where he currently works as a Senior System Engineer, Electronic Data Systems, and BellSouth/BAPCO. Core competencies include system implementation, troubleshooting, and communication skills.

1. M. Razi Ahmad
razi.ahmad2828@gmail.com
EXPERIENCE SUMMARY:
Over 18 years of progressive experience as a System Administrator of Linux and WindowsServers.
Proficient in installation, Configuration and Administration of client/server technologies and applicationson
Windows2003/2008/2012/Linux Servers,
Expertise in Planning, Designing, Configuring and Deployment of VMware VSphere Infrastructure, advanced
troubleshooting skills in server OS/Virtualization/Networking/Storage and Backup software. Highly motivated
interpersonal, team oriented and focused. Proven track record of timeliness, commitment to any company I work for.
Core Competencies
Connectivity Maintenance Client Relationship Management
System Implementation Excellent Communication Skill
Hardware/Software Troubleshooting Business Process Optimization
Technical Expertise
Operating Systems: /2000/2003/2008/2012,ESXi 3/4/5/6.x,Windows XP,Windows NT, Workstation, Windows95/98,MS DOS 6.2,
VM ware, Enterprise Red Hat 5.X, 6.X, Centos 6.x, Mint, SUSE.
Virtualization/Hypervisors: VMware VSphere 3.X 4.X, 5.X and 6.0 (ESXi Hosts, VCenter 4.X- 6.X)
Storage Management: Manage EMC Arrays (AX-150, CX-300, CX4-120, VNX 5300, VNX 5600)
Venders Hardware Experience:
Rack Mount Servers: (HP)/ (IBM)/ (DELL) and (CISCO).
Cisco Blade Infrastructure and Servers: (UCS) Fabric Interconnects, IOMs, EM, Chassis, Nexus 5Ks and B-Blades
Basic Cisco Switches/Routers Experience: L2 and L3 Cisco 2950, 3650, 6509 and DMZ switches
Backup Appliance: Avamar, Data Domain
Application Servers: Application Content Management System (Content 10) /Enterprise GIS,
Flowlinks, Hansen, Labworks
Web Servers: IIS, Apache
Security Software: McAfee EPO, Symantec SAV, Trend Micro, Etrust, Forefront etc.
DBMS: Experience building Oracle 10g 11g RAC, MS SQL cluster Server 2008/2012
Protocols: TCP/IP, ICMP, SNMP, POP3, SMTP, HTTP, FTP, SSH, IPX/SPX
Ethernet, Token Ring, FDDI, Wireless Technologies
VPN: Cisco VPN, Nortel VPN, Netmotion, Avantail
Storage Protocols: ISCSI, FC, NFS, FCoE (File and Block)
Firewall’s: Basic knowledge of Windows and Paloalto Firewall
Professional Experience
City of Atlanta (Senior System Engineer)-2007-Current
Administer Following Infrastructures:
 VMware
 Storage
 UCS
 Backup
 Active Directory

2. Manage UCS Infrastructure (Fabric Interconnects, N5Ks, IOMs and B series blades)
Configure serviceprofiletemplatesfor OS deployment (Linux,Windows, and ESXi etc.)
Configure Service profile as appropriate fromthesetemplates to deploy single ormultiple servers
Create policies forfirmware,Bios,local disks,boot policies,server poolpolicies etc.
Configure Pools:UUIDPool,IP Pool,MAC Pool,WWNNPool,WWPNPools.
Configure vNIC templates forappropriate Network/VLAN
Configure VLANs in UCS,ConfigureLANpolicies,configureuplinks
Configure RAIDcontrollers,Configure CNA,VICs,KVM CIMC and Memory Upgrade
Configure SANpolices,configurevHBAtemplates
Configure serverPools,deploy physical and virtual Windows,Linux and ESX on UCS infrastructure
Monitor UCS by usingUCS manager,for any issues,troubleshoot the issueif needengageCisco support
Manage VMware 5.1 Infrastructure:
(VDC Clusters,VCenter5.1,HA, DRS, vMotion,Backup Proxies,fault tolerance,vSphereWeb client,OVF, vSphere clients,Datastores)
Planed designed and buildthe 5.1 VMware Infrastructures onDELL,HP, IBM and CISCO rack mount servers using EVC cluster.
Configure networking usingstandardvirtualand DvS switches.Management,softwareISCSI/Independent ISCSIfor storage network,
vMotion network etc.,Network teaming and trafficshaping etc.
ConfiguredBackendStorage andcreated Datastores,ConfigureVMFS file System,configure RDMs.
Upgraded VMware3.X Infrastructureto 4.0,Upgraded4.1 Infrastructureto 5.1
Upgraded Virtual hardware,VM tools and, VMFS3.0 filesystem to VMFS5 filesystem.
Build over300 virtual servers with Linux 5.X,6.X,SUSE,Windows 2003,Windows 2008,Windows 2012,Virtualizedphysical server,
ConfiguredVirtual Oracle10g and 11g Windows andLinux basedTest RAC
ConfiguredFC LUNS and ISCSI LUNS for VMware 5.1 Datastores
Cloning/snapshots or deploying virtualservers usingtemplates
Provision Block and filebased LUNs (ISCSI,FC, and NFS) and NFS based thick and thinLUNs,Created and ManagedDatastores by
thick or thin provisioning ofvirtual disks, Deployed OVAand OVF virtual appliances etc.Hands-on Upgrade experience in VSphere
3.x, 4.x, 5.x Infrastructures.
Manage 5.5, Infrastructure (VDC Clusters, VCenter 5.1, HA, DRS, vMotion, Backup Proxies, Fault Tolerance,
vSphere Webclient,OVF, vSphere clients,Datastores etc)
Designed,Planed,and Implementednew vSphere5.5 infrastructureon Cisco UCS Bladesto
Build 12 Windows2012 servers onEMC share storagewith Microsoft Fail-Over-Cluster.
Build 3 Oracle 11g RAC on EMC storage for three different environments
Configuredfournew bladesto buildvSphere5.5 clusterwith plenty of compute andstorage for new upcomingprojects and migrate
production VMs from5.1 to 5.5
CPU resources 175GHz,total Memory 1.50TB and total storage 70TB
Upgraded ESXiservers fromVMware 5.1 infrastructureto 5.5
Major work was done onUCS Backend storage VNX 5300 and VNX 5600 for storage resources
Manage Storage Infrastructure (EMC SANs,AX150 ISCSI , CX4-120, VNX5300, VNX5600, VPLEX )
(create RAID groups,Creating storagepools,CreatingLUNs,Creating StorageGroups,presenting LUNs to Hosts,adding DAE for
additional storage),
Knowledgeof storageperformance tools andoptimization Monitor Storage hardware SPS,SPs,CS Disk Arrays, Storage switches,if ant
issue duringany issue Troubleshooting andresolvelocal or engage venderforresolution,send SP collects to venders for further
investigationand permanent fix. Engagevenders to upgradeFlare code,upgradeSANtools,Configuring HBAs ISCSI, FC and FCoE,
CNA and VICs and installing SFPs,connecting FC cables to FC fabrics and storage ports, adding DAEs to expandstorage etc.
Manage Storage Data switches (Managing Brocade and Nexus 5Ks data switches)
Advanced knowledge ofstoragezonings,advance knowledge ofstoragehardwareand softwareissuesand fixes, AdvanceKnowledgeof
switch zoning on brocades and Nexus5K
Active Directory Administration
Proficient inManagingActive Directory, (DC promo,Creation ofSites,GPOs,Site Replications,Useraccount creationdelectations etc.)
Completeknowledgeof Infrastructure components and services(AD,DNS, DHCP, and LDAP)
Manage Backup Infrastructure
Manage Avamar multiplenodes Grid
Manage Data Domain appliance
Manage Backup Policies
Deploy plugins
Register clients to grid.
Configure Avamar Proxies forImage Based Backup
Backup over 300 Serversto this gridand perform Restores
Manage Netbackup Mediaservers and policies
Manage Backup Exec Serverand policies

3. Successfully tested (VMware Horizon View 5.x VDI) Prof-of-concept.
Electronic Data System, (EDS-2001-2007)
System Administrator (SA)
RemotelyManagedServers at the Bellsouth account whichis in amixedenvironment of Microsoft,Novelland UNIX,VMware.Thereare
approximately 1500 servers that are located invarious GLC:AtlantaMetro,NC,SC, FLA, AL, KY, TN, MS, and LA etc.All of the servers
are managed remotely withthe help ofvarious remotecontrol tools,(SMS, PCAnywhere,Remote Control Option,MacAfee Remote and
Microsoft Terminal Services) Many oftheseservers houses various applications.Supportedand worked with theapplicationsupport to
resolve applicationissues.Other duties performedincludes Problemmanagement,Change management Configuration management,
Performancemanagement,Patch Management,Break fix etc.Manage Active Directory, Account Management,GPO and site services,
Print Management, DHCP and DNS services
Primary job roleis to resolvetrouble tickets intimelyfashionusing Vantiveticketing system.Server Builds,upgrade Servers,partial server
builds,Assist in remote serverbuilds,interact withmultiple groups to resolveserver relatedissues.Otherdutiesinclude databackupand
restores using VERITAS Netbackup,ArcServe,Legato and EBR.Configure Hardware,Loading OS,UpdateFirmware and driversfor all
the hardware:Mother Board,NICS.Array controllers,HBAcards,ILO,RSAand DRAC hardware etc,add servers to domain,Patches and
Create server assessments for completed servers.Manage,Monitor Servers using Compaqinsight Manager, DellOpenManage,IBM
Director,Servermanager,Computermanagement.
BAPCO/BellSouth, (97 to2001)
System Administrator (SA)
Responsibleforsupporting more than 500 desktops at the BAPCO Marketing department,this involvedhardwarereplacement,
troubleshooting,reconfiguring,upgrading,re-imaging,dialup configuration,email configuration,print serverconfiguration,VPN and
installing application deployment of workstations forFinance & Marketing departments,responsible for administeringdomainaccount
management,Print management.Migrated Novellbased print server to Windows NT basedprint servers,researched,recommended and
implementednew hardwareand softwareintothe environment to increase efficiency.Monitoredand supportedinternal network security,
including adding/deleting users and sharedpermission.Analyzedand resolvednetwork and server connectivity,OS, applicationissues etc.
AJILON (11/96-97)
Desktop Admin supportedBellSouth/BAPCO account,complete Desktopsupport for end usersand customers, serve as the initial point
of contact for resolutionof desktoprelatedproblems in a500-users environment.Troubleshoot,research,diagnose,resolveand document
technical issues surrounding Windows NT,Windows95, Windows NT Professional, MS Office, E-mail, Internet, Printers, Fileservers
Dialup,VPN, DSL and hardware/peripheralsetc.Iearned areputationforquicklyrespond to trouble tickets, prioritizing user requests,
and resolving complex issues.Successfully resolve hundreds of issues monthly without requiring escalation to a higher tier. Set up
Desktops and laptops fornew employees;print servers,ensured network connectivitythrough patch panels and through TCP/IP stacks,
and installed new hardwareand testedhardware and software beforeproductions,Remote Technical support to resolve issues, positive
work ethic, dedication to teamwork, and ability to communicate technical concepts to end-users.
CompuCom: (95 to 96)
Senior Field Engineer.
Worked as anetwork consultant supported Dun & Bradstreet softwareaccount; Iwas Responsible for installing,configuring,
troubleshooting andrepairing Desktops and laptops.Managed,configuredand maintainedcustomizedimages foreach client using Ghost
software.Trainedand assistedJunior Technicians.Gainedextensive knowledge ofall computer models including IBM,Compaq-HP,Dell
desktops and laptops
Some of the Recent Projects Completedfor City of Atlanta
SuccessfullyDeployedCX4-120 Storage Infrastructures (Working withEMC)
SuccessfullyDeployedVNX 5300 Storage Infrastructures (Worked with EMC)
SuccessfullyDeployedVNX 5600 Storage Infrastructures (Worked with EMC)
SuccessfullyDeployedUCS InfrastructurewithCisco and EMC
SuccessfullyDesignedand ConfiguredvSphere 5.1 Infrastructure
SuccessfullyDesignedand ConfiguredvSphere 5.5 Infrastructure
SuccessfullyDeployedAvamar and DataDomain Backup Solution (Workedwith EMC)
Familiar with ITIL
EDUCATION
2 years Shorter College (unfinished Degree)