This document is a resume for Abhinaya, an IT professional with over 3 years of experience in retail banking processes, decision making, and quality assurance. She currently works as a Process Relationship Manager at Barclays in Chennai, India, where she handles customer complaints, restructures loans, completes fund transfers, and mentors new employees. Her skills include programming languages like C, C++, and Java as well as web technologies, operating systems, and office software. She has received several awards for her work and leadership. Abhinaya holds a B.Tech in Information Technology and has participated in extracurricular activities like sports, social service, and academic symposiums.