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Laurie L. Hanson 
970 Rhyners Lane 
Twin Lakes, WI 53181 
Home: (262) 448-1240 
Cell: (262) 374-7192 
Accounts Receivables Specialist 
 25+ years handling Accounts Receivables, Collections and Customer Service 
 Computer Literate: Word, Excel, Access, Internet, email, Peachtree, Quick Books, 
AOS and Great Plains. Handled heavy data entry. Billing and invoicing 
 Adheres to all FDCPA rules and regulations; Local, State and Federal 
 Strong communication and organizational skills. Also strong attention to detail 
 Monitored and arranged debt repayment or establish repayment schedules, based on 
Account history, terms and financial situations 
 Processed Certificates of Insurance, Vendor forms, Insurance claims, Tax ID and Bank 
information for ACH/EFT payments, credit card payments and refund requests 
 Prepared accounts for collection and legal 
 Prepared accounts for annual audits. Worked directly with auditors 
 Performed Receptionist duties as needed 
 Directly communicated with CFO, Controller, Sales and Customer Service 
 Handled special projects as assigned by CFO and Controller 
 Exceeded all cash collection goals 
Experience 
 Sr. Accounts Receivables Specialist - SET Environmental, Inc., 450 Sumac Road, Wheeling, IL. 60090; 
Phone: (847) 537-9221. February 18, 2004 – April 17, 2014 
 Accounts Receivables and Sales assistant - G.M. Sign, Round Lake, IL 60073; 
February 2002 – January 2004 
 Accounts Receivables Specialist - Alliance Fire Protection, Lake Forest, IL; June 2001 – December 2001 
 Receptionist - Marquardt Dealership, Chippewa Falls, WI ; June 2000 – August 2000 
 Accounts Receivables/Billing Clerk - Manpower, Eau Claire, WI ; September 1999 – November 1999 
 Telemarketing Representative - Protel Telemarketing, Eau Claire, WI ; July 1999 – 
September 1999 
 Credit and Collections Supervisor - CellularOne, Eau Claire, WI ; April 1995 – May 1999 
 Cashier - Clark Gas Station, McHenry, IL; January 1995 – March 1995 
 Meat Wrapper – Dominick’s – McHenry, IL; September 1994 – December 1994 
 Receptionist - Manpower, Eau Claire, WI ; August 1994 
 Collector – Hanson Collection Agency, Eau Claire, WI ; July 1994 – August 1994 
 Collection Specialist I I – I.D.A.P.P / ILLINOIS Student Assistance Commission, Deerfield, IL; 
September 1993 – April 1994. 
 Cashier - AMOCO Gas Station, Mundelein, IL; September 1992 – November 1993 
 Collector - GC Services, Schaumburg, IL; June 1992 – September 1992 
 Cashier - Weltons Grocery Store, Round Lake, IL; October 1991 – May 1992 
 Collection Specialist - Donnelley Directory, Orange, CA; August 1990 – July 1991 
 Collector - SPIEGEL Collections, Anaheim, CA; August 1990 – October 1990 
 Collector - ? Collection Agency, Anaheim, CA; January 1990 – May 1990 
 Collection Specialist - Mutual Acceptance Company (MAC) , Huntington Beach, CA; 
September 1989 – January 1990 
 Academic Financial Services Association (A.F.S.A.), Long Beach, CA; May 1988 – September 1989 
 Typist - Insurance Company, Downey, CA; May 1987 – May 1988 
 Scher’s Good Year, Bellflower, CA; July 1986 – March 1987
Education 
 Round Lake SR High School 
Round Lake, I llinois 60073 
August 1978 – January 1981 
 College of Lake County 
Grayslake, I llinois 
March – May 1986 
GED courses 
 College of Lake County 
Grayslake, I llinois 
August 2003 – December 2003 
Automated Office Systems 
References 
Available Upon Request 
Compensation 
Open to Negotiation
My Resume Nov 27 2014

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My Resume Nov 27 2014

  • 1. Laurie L. Hanson 970 Rhyners Lane Twin Lakes, WI 53181 Home: (262) 448-1240 Cell: (262) 374-7192 Accounts Receivables Specialist  25+ years handling Accounts Receivables, Collections and Customer Service  Computer Literate: Word, Excel, Access, Internet, email, Peachtree, Quick Books, AOS and Great Plains. Handled heavy data entry. Billing and invoicing  Adheres to all FDCPA rules and regulations; Local, State and Federal  Strong communication and organizational skills. Also strong attention to detail  Monitored and arranged debt repayment or establish repayment schedules, based on Account history, terms and financial situations  Processed Certificates of Insurance, Vendor forms, Insurance claims, Tax ID and Bank information for ACH/EFT payments, credit card payments and refund requests  Prepared accounts for collection and legal  Prepared accounts for annual audits. Worked directly with auditors  Performed Receptionist duties as needed  Directly communicated with CFO, Controller, Sales and Customer Service  Handled special projects as assigned by CFO and Controller  Exceeded all cash collection goals Experience  Sr. Accounts Receivables Specialist - SET Environmental, Inc., 450 Sumac Road, Wheeling, IL. 60090; Phone: (847) 537-9221. February 18, 2004 – April 17, 2014  Accounts Receivables and Sales assistant - G.M. Sign, Round Lake, IL 60073; February 2002 – January 2004  Accounts Receivables Specialist - Alliance Fire Protection, Lake Forest, IL; June 2001 – December 2001  Receptionist - Marquardt Dealership, Chippewa Falls, WI ; June 2000 – August 2000  Accounts Receivables/Billing Clerk - Manpower, Eau Claire, WI ; September 1999 – November 1999  Telemarketing Representative - Protel Telemarketing, Eau Claire, WI ; July 1999 – September 1999  Credit and Collections Supervisor - CellularOne, Eau Claire, WI ; April 1995 – May 1999  Cashier - Clark Gas Station, McHenry, IL; January 1995 – March 1995  Meat Wrapper – Dominick’s – McHenry, IL; September 1994 – December 1994  Receptionist - Manpower, Eau Claire, WI ; August 1994  Collector – Hanson Collection Agency, Eau Claire, WI ; July 1994 – August 1994  Collection Specialist I I – I.D.A.P.P / ILLINOIS Student Assistance Commission, Deerfield, IL; September 1993 – April 1994.  Cashier - AMOCO Gas Station, Mundelein, IL; September 1992 – November 1993  Collector - GC Services, Schaumburg, IL; June 1992 – September 1992  Cashier - Weltons Grocery Store, Round Lake, IL; October 1991 – May 1992  Collection Specialist - Donnelley Directory, Orange, CA; August 1990 – July 1991  Collector - SPIEGEL Collections, Anaheim, CA; August 1990 – October 1990  Collector - ? Collection Agency, Anaheim, CA; January 1990 – May 1990  Collection Specialist - Mutual Acceptance Company (MAC) , Huntington Beach, CA; September 1989 – January 1990  Academic Financial Services Association (A.F.S.A.), Long Beach, CA; May 1988 – September 1989  Typist - Insurance Company, Downey, CA; May 1987 – May 1988  Scher’s Good Year, Bellflower, CA; July 1986 – March 1987
  • 2. Education  Round Lake SR High School Round Lake, I llinois 60073 August 1978 – January 1981  College of Lake County Grayslake, I llinois March – May 1986 GED courses  College of Lake County Grayslake, I llinois August 2003 – December 2003 Automated Office Systems References Available Upon Request Compensation Open to Negotiation