This document contains a summary and resume for Patrick Montgomery. It lists his work address and contact information at the top, followed by a reference. It then lists his goal of utilizing his skills and gaining experience to enhance a company's productivity and reputation. The bulk of the document describes his 2+ years of experience providing IT user support and maintenance at Kent State University, including reimaging systems, managing networks, hardware repairs, and troubleshooting issues. It concludes with his education history of graduating high school in 2008 and studying digital sciences and networking at Kent State University from 2011-2015.

1. Patrick
Montgomery
Work Address: 550 Hilltop Dr.,
Kent State University, Kent, OH
44242
Apartment4290 Rhodes Road.
Kent Ohio, 44240 Phone:440-
724-1868
E-Mail: pmontgo2@kent.edu
REFERENCES
Robert Baumann:
Senior IT Analyst, Kent State
University. E-Mail
rbaumann2@kent.edu
SUMMARY
❖ My goal is to become associated with a company where I can
utilize my skills and gain further experience while enhancing the
company’s productivity and reputation for the best success.
❖ To work and grow in a professional environment where
my knowledge, experience, and creativity can be put to
better use to help for successful growth.
EXPERIENCE
Information Technology User Support/Maintenance, Kent State
University:
● Re-image Mac OS X Yosemite and Mavericks for Macintosh
desktops and iMac's. (2+years Experience)
● Reformat and re-image machines that have Windows 7 Vista and
Windows 8. (2+years Experience)
● Manage Franklin Hall the schoolfor Journal of Mass
Communication's DHCP, adding static IP's and monitoring ports the
network activity. (2+years Experience)
● Replace hard drives, SSD’s, and other various components for Mac’s
and Pc’s. (2+years Experience)
● Perform regular maintenance and software/hardware updates on our
computers. (4+years Experience)
● Troubleshoot desktop issues with professors and students solving
technical difficulties. (3+years Experience)
● Recover and Restore lost or deleted data, programs familiar with are
Crashplan, Data Recovery and Drive Genius (1+year Experience)
IT User Support Technician , Kent State University:
Kent, Ohio January 10th 2012 - Present
550 Hilltop Dr.,Kent State University, Kent, OH 44242
EDUCATION
High School- Graduated in May 2008 from Brunswick High School.
Kent State University:
Bachelor of Science (BS) Digital Sciences, Computer Systems
Networking and Telecommunications, Minor in Computer
Information Systems (CIS).
2011 – 2015
SKILLS
● Software Installation,Technical Support,IT Hardware Support,Mac OS,
Windows 7 Vista, Networking,DHCP, Cisco IOS, Desktop Computers,

2. Cisco Technologies.TCP/IP Model, OSI Model.