1. Patrick James
Montgomery
Work Address: 550 Hilltop Dr.,
Kent State University, Kent, OH
44242
Apartment:4290 Rhodes Road.
Kent Ohio, 44240 Phone:440-
724-1868
E-Mail: pmontgo2@kent.edu
REFERENCES
Robert Baumann:
Senior IT Analyst, Kent State
University. E-Mail:
rbauman2@kent.edu
SUMMARY
❖ My goal is to become associated with a company where I can
utilize my skills and gain further experience while enhancing the
company’s productivity and reputation for the best success.
❖ To work and grow in a professional environment where
my knowledge, experience, and creativity can be put to
better use to help for successful growth.
EXPERIENCE
Information Technology User Support/Maintenance, Kent State
University:
IT User Support Technician, Kent State University:
Kent, Ohio January 10th 2012 - Present
550 Hilltop Dr.,Kent State University, Kent, OH 44242
● Re-image Mac OS X Yosemite and Mavericks for Macintosh
desktops and iMac's. (2+years Experience)
● Reformat and re-image machines that have Windows 7 Vista and
Windows 8. (2+years Experience)
● Manage Franklin Hall the schoolfor Journal of Mass
Communication's DHCP, adding static IP's and monitoring ports the
network activity. (2+years Experience)
● Replace hard drives, SSD’s, and other various components for Mac’s
and Pc’s. (2+years Experience)
● Perform regular maintenance and software/hardware updates on our
computers. (4+years Experience)
● Troubleshoot desktop issues with professors and students solving
technical difficulties. (3+years Experience)
● Recover and Restore lost or deleted data, programs familiar with are
Crash plan, Data Recovery and Drive Genius. (1+year Experience)
EDUCATION
High School- Graduated in May 2008 from Brunswick High School.
Kent State University:
Bachelor of Science (BS) Digital Sciences, Computer Systems
Networking and Telecommunications, Minor in Computer
Information Systems (CIS). Also working on my CCNA.
2011 – 2015
SKILLS
● Software Installation,Technical Support,IT Hardware Support,Mac OS,
Windows 7 Vista, Networking,DHCP, Cisco IOS, Desktop Computers,
Cisco Technologies.TCP/IP Model, OSI Model.