Mohammed al-Bishi is seeking a position applying his qualifications with over 10 years of experience in technical support, secretarial work, and patient affairs. He has a diploma in technical support and a bachelor's degree in computer science from a technical college in Riyadh. His experience includes roles as a perfusion aid, medical secretary, and working in patient affairs and computer support departments at Prince Sultan Cardiac Center. He has skills in troubleshooting hardware and software issues, office administration, and customer service.

1. z
MOHAMMED AL-BISHI
King Abdullah Road neighborhood Al Waha
Riyadh
+966505284910
Albishi20011@yahoo.com
OBJECTIVE
 Looking for a position applies with my qualifications.
 Managing for a scholarship.
 Practicing English with the native speakers.
UNIVERSITY QUALIFIED
Diploma in the field of technical support from the Technical College
Bachelor of Computer from Technical College specialty technical support
EXPERIENCE
2007 worked at the Prince Sultan Center in field operations department as Perfusion Aid
2008-2010 Upgrade from Perfusion Aid to medical secretary at Prince Sultan Cardiac Center
Perfected at Program Office and maintenance of computer and video design work and
perfected the English language and good experience in the field of secretarial and its
basics
2013 I was assigned to work with the patients Affairs Department and experience in dealing
with inpatients and medical staff and department operations and organizing medical
files and coordinate and help the patient as much as possible and work schedules and
medical notices
2014 I assigned to work In the Computer Department and still it is at the head of the work
till now I work in the field of technical information and repair computer problems
and printers Whether software or technical problems
EXPERIENCE Of WorkingInThe SecretarialField:
 The concepts of secretarial work
 Functional behavior and communication skill
 Develop the skills of office work
 Developed the use of computers in business Office
 Administrative correspondence and reports
EXPERIENCEOf Working In The patients Affairs DepartmentField:
 Relationship management and directing it to the patient's and other medical departments
 Study the complaints and try to solve
 Providing the necessary information to patients and explain the rights and duties of the patient
 Training new employees to the basics of the center and way of working
 Order and print appointments and other medical notices

2. EXPERIENCE Of WorkingInThe ComputerDepartmentField:
 Provide maintenance and support services in the field of Information Technology
 Working with staff to identify computer problems and offer advice on solutions.
 Analysis of call records so you can monitor the common
 Reload this self-helper files, even be able to attempt to fix the problems on their own.
 Working with field engineers if the problem is more serious.
 Test and repair malfunctioning equipment
Career Summary in Computer Department:
 Fixing and troubleshooting all kind of technical problem hardware and software
 Formatting and worked on OS upgrading from XP to Windows 7 pro
 Follow-up and maintenance is one of the most important jobs in the IT field and is communicating with
users, customers and employees in the problems they face in their daily work
 Providing assistance to clients and users It was by phone or device's remote control
 Repair printers and programming and work sharing users
 Hardware maintenance work change RAM and sometimes the graphics card
 Work upgrade hard disk and partition it
 Work sharing files between users and give permissions
 Repair the language problem and Flash problems and JavaScript
 Put the devices on the status of the domain
 Definition all PCs Device
 BIOS Repair problems if necessary
OTHER COURSES
 Training for 60 days in the Ministry of National Guard during my studies at the technical college in
Riyadh
 Course in the labor market from the Technical College in Riyadh
REFERENCES
Thamer Al Hajji ((Technical Support Manager))
Phone: +966555405840
Abdullah Al-Ghamdi ((Supervisor wards)) PATIENT AFFAIRS
Phone: +966505275251
Waleed Fahad Al-Bishi ((Brother))
Phone:+966591515801